Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic service
Customer Service
Quality
Value
Fantastic service. Faith was so efficient at responding to my email inquiry about booking a sweep. Excellent communication. Adam arrived on time, explained what he would do, super clean and tidy work. Would highly recommend.
Jane in Hertfordshire Posted on 08/02/2023 , work completed 08/02/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review Jane, hope to see you again next year.
Very professional and friendly service
Customer Service
Quality
Value
From booking the service to completion the service was excellent. Tony arrived promptly and took great care to enjoy and clean and tidy service Everything was perfect thankyou
Customer in Hertfordshire Posted on 01/12/2022 , work completed 01/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Great chimney sweep service
Customer Service
Quality
Value
My first (but not last) time using Sweepsmart. Really impressed. More than happy to recommend them. Good website (clear information). Really quick to respond to my email enquiries (thank you to Faith) and to book a convenient date and time for the sweep/cctv service. It was helpful to be given a 2 hour slot and, on the day, to the be able to track arrival. Tony arrived on time, was friendly and courteous and carried out the sweep service/cctv inspection quietly and efficiently. Dealt with a couple of minor issues and gave helpful advice. Payment straightforward and certificate emailed straightaway. All sorted.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
That's amazing, thank you so much. We really appreciate the review.
Exceptional Service
Customer Service
Quality
Value
I was impressed with all communication leading up to the appointment, which I needed to reschedule three times and then today I was even more impressed by Tony’s professionalism, knowledgeability, and patience with a difficult chimney and a clueless client! He left everything cleaner than when he arrived and I will definitely be recommending this company to friends and neighbours
Customer in Greater London Posted on 30/09/2023 , work completed 30/09/2023
The trader replied (on 12/10/2023)
We're overjoyed by your 5-star review for our chimney sweeping service. Knowing that we met your expectations means the world to us. At SweepSmart, safety and customer satisfaction are our top priorities, and your feedback inspires us to continue delivering the best service possible. Thank you for choosing us, and we look forward to serving you again in the future!
Excellent Service
Customer Service
Quality
Value
I always use Sweepsmart for my Annual Chimney Sweep and can highly recommend the Company. I was sent Texts advising of the time of arrival and follow up Texts when He was on his way. Tony did an amazing job and was very clean and efficient. Would definitely recommend the Company
Customer in Greater London Posted on 19/08/2023 , work completed 16/08/2023
The trader replied (on 21/08/2023)
Your 5-star review means the world to us! We're committed to ensuring your chimney is in perfect condition, and it's great to know we met your expectations. We look forward to serving you again in the future!
Feedback
Customer Service
Quality
Value
Thank SweepSmart, for the professional and efficient service that was undertaken yesterday to inspect, advise and carry out work on my chimney. This was my first time using your company and I found Tony to be very professional in his manner, polite and knowledgeable, and clearly very experienced. I also appreciated the clear report and photos given after the work was completed. I will certainly use SweepSmart again and have no hesitation to recommend them to others.
Customer in Greater London Posted on 11/04/2024 , work completed 09/04/2024
The trader replied (on 07/06/2024)
A big thank you for the 5-star review on Which? Trusted Traders! We're thrilled that our chimney sweeping services have left a positive impression. Your feedback motivates us to continue delivering excellence.
Helpful and thorough
Customer Service
Quality
Value
Excellent service from Tony. Answered all my questions and gave excellent advice as how to move forward with our fire.
Customer in Greater London Posted on 23/02/2024 , work completed 22/02/2024
The trader replied (on 07/06/2024)
We're absolutely thrilled with your 5-star rating on Which? Trusted Traders! Thank you for choosing SweepSmart, and we're excited to continue delivering top-quality chimney sweeping services for you.
Chimney sweep
Customer Service
Quality
Value
I was informed by text that the chimney sweeper will be arriving in 25 minutes which he did. Two men arrived and covered my floor in mats to protect my carpet then got on with sweeping my chimney which dident take no time at all (thorough job done) The men then installed a beam which looks very nice. In all the jobs done we’re very good and they kept my house clean and tidy. Very nice and polite men. Thank you
Customer in Hertfordshire Posted on 01/10/2024 , work completed 30/09/2024
Five star
Customer Service
Quality
Value
Arrived on time and cleaned stove thoroughly! Left no mess and gave sound advice! Thank you so much!
Customer in Hertfordshire Posted on 04/10/2024 , work completed 04/10/2024
Clean and efficient
Customer Service
Quality
Value
They arrived within time quoted, kept me informed of eta. Thorough check and clean of 2 stoves and chimneys. No mess left behind him when he left. Would definitely recommend the company.
Customer in Central Bedfordshire Posted on 07/10/2024 , work completed 07/10/2024
Would recommend!
Customer Service
Quality
Value
I’ll definitely use this company again! All communication was clear and prompt and Tony was very thorough and pleasant!
Customer in Greater London Posted on 31/10/2024 , work completed 24/10/2024
Sweep
Customer Service
Quality
Value
Seriously professional. Extremely good communication. Will definitely continue to use this company.
Customer in Greater London Posted on 14/10/2024 , work completed 14/10/2024
Chimney Sweep
Customer Service
Quality
Value
I would 100% recommend this company. Professional, respectful, friendly, knowledgeable and have cleaned my chimney for the last few years. They are reliable and always very clean and tidy.
Customer in Greater London Posted on 16/11/2024 , work completed 16/11/2024
Quick and clean
Customer Service
Quality
Value
Arrived bang on time. Chimney was cleaned quickly and guys very helpful. Definitely will be using them again. Thanks
Customer in Hertfordshire Posted on 26/11/2025 , work completed 25/11/2025
Excellent service
Customer Service
Quality
Value
The team was extremely professional. Took great care of my property and explained everything as they went along. Unfortunately/luckily they discovered problems with my flue ( A DIY job done before my time here) so they could not sweep. But gave a full report, photos, and recommendations. Would happily use again and highly recommend.
Customer in Hertfordshire Posted on 23/09/2025 , work completed 22/09/2025
Great Company
Customer Service
Quality
Value
I have used Sweepsmart for a number of years and trust them implicitly with the quality of their work. Communication from the Company, at all stages, is brilliant. Sweepsmart is a reliable, excellent service and reasonable priced with no hidden costs. I asked for a new stove pipe for my woodburner to be installed as well as my chimney swept. Tony and James were friendly, professional and knowledgeable and did an excellent quality job. If you need your chimney swept, or anything else to do with fires, I seriously recommend contacting Sweepsmart.
Customer in Central Bedfordshire Posted on 02/10/2025 , work completed 02/10/2025
Great work!
Customer Service
Quality
Value
Sweep Smart did a very efficient job of cleaning my chimney ready for the winter months. They were prompt and got to work immediately. As promised they screened up the fireplace so the job created no mess at all. It was easy to contact them and book the appointment. I will definitely be using their services again in the future and highly recommend them.
Customer in Greater London Posted on 03/10/2025 , work completed 03/10/2025
Great Service
Great service from beginning to end. Extremely efficient and friendly. Arrived on time. Brought all necessary protective sheets etc and left place clean and tidy. No mess at all.
Customer in Greater London Posted on 19/11/2025 (Reviewer did not use service)
Excellent work
Customer Service
Quality
Value
Highly recommended. Arrived early, explained what he was going to do, was extremely tidy and efficient.
Customer in Greater London Posted on 12/12/2025 , work completed 11/12/2025
Expert, patient and value
Customer Service
Quality
Value
Carried out an extremely thorough clean of our chimney, keeping everything very clean. Explained how we could avoid build up and potential danger but not in an alarmist way, Very patient and thorough and a very reasonable bill (as quoted)
David, London Posted on 23/11/2015 , work completed 23/11/2015
Change is good!!
Customer Service
Quality
Value
Having always used the same chimney sweep for years the local sweep were I live no longer works on Saturdays or after 3pm!!! So I was left to find a new chimney sweep! So glad I had no choice but to look as I found this Company who is by far better than the old one in many ways! Out with the old and in with the new! Thank you for a wonderful Professional job!
J11mfw Posted on 14/02/2016 , work completed 14/02/2016
Excellent job
Customer Service
Quality
Value
Sweep Smart were very professional. Did a clean job. Not easy for a chimney sweep. Were prompt and efficient. A pleasure to have in the house.
Jean, London Posted on 15/02/2016 , work completed 15/02/2016
Excellent service
Customer Service
Quality
Value
Paul was a very professional young man. Great customer, service skills, tidy workmanship, extensive knowledge of his trade.
Janice, Essex Posted on 28/04/2016 , work completed 28/04/2016
Brilliant & smooth job with great aftercare
Customer Service
Quality
Value
Brilliant communication & very polite & accommodating & also very tidy too. Would highly recommend SweepSmart Service & will us them again!
Chirag, London Posted on 22/02/2016 , work completed 22/02/2016
Brilliant job & prompt & professional
Customer Service
Quality
Value
Extremely good job, reasonably priced, very helpful & pleasant & certainly knows his stuff. Highly recommend SweepSmart.
Christine, London Posted on 20/06/2016 , work completed 20/06/2016