SweepSmart

Excellent service. Very clean and tidy. Would definitely recommend this company. Very polite and helpful

Tony arrived at 7.30am, efficiently got on with the preparation and chimney sweeping and advised us about the need to renew our carbon monoxide monitor in the next couple of years. He was polite and professional, and was careful of Covid-19 safe ways of working. The novelty of the technology taking over all the admin (email confirmation and chimney sweeping certificate, electronic payment and even being able to track where Tony was on his inbound journey) is great too.

Very impressed from beginning to end with the professionalism and work carried out by Paul and SweepSmart. They keep you informed right through the process and cannot fault any part of the way he efficiently carried out the cleaning of our chimney for the first time in 30 years! Would highly recommend

First time using this company, Paul was professional, had all the correct equipment and was a clean, tidy worker. Kept me well up to date with texts and emails. Never had an insurance certificate before In 13 years. Well impressed, will be back next year. Dawn Northill, Bedfordshire

Very efficient service provided, great customer service, Tony who carried out the sweep arrived at the appointed time, was polite, did a great job, and provided good feedback and advice on the condition of my chimney. Couldn't ask for anything more. Many thanks.

Have been using SweepSmart for years now because of their reliability. Paul arrived at the appointed time. Had been notified of his arrival time. Usual efficient and friendly service. Mats and covers down in minutes and a thorough job done with no fuss or bother at a fair price. I can highly recommend this company.

Great, efficient service - always do a thorough job, no mess and leave my fireplace super clean! So reliable - no need to go anywhere else!

For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.

Brilliant job yet again - Paul was great at communicating timescales, friendly, helpful and efficient. Highly recommended.

Was texted when Paul was on his way and he arrived on time. He worked quickly and ensured that everything was left clean and tidy. Will certainly use him next year

Texted to let us know his ETA, arrived on time, was pleasant and efficient. very satisfied. Reasonable charges.

Paul did a very thorough job, was punctual and polite, and left my home clean and tidy. Photographs of the chimney were provided so that I was reassured there were no blockages, and to assist with the installation of a new fire. A previous experience with the world's worst chimney sweep highlighted how professional he is, as well the importance of getting good and trustworthy people to carry out work. I wouldn't hesitate to recommend him. Many thanks.

This was the first time I have used Sweepsmart. Communication was good letting me know time of arrival. The sweep carried out the work very efficiently, gave positive feedback speedily provided an insurance certificate. Will use this service again.

Super friendly and did a great job. Very thorough, gave us some helpful advice and super clean - thank you so much!

Great job, fast and thorough. Did all the important checks so I felt confident about the safety aspects. Good admin- regular reminders of visit and text to let me know they were on the way. Recommend.

Sweep Smart were excellent from start to finish. The booking was straightforward and although I had to wait because they were so busy, they arrived exactly on time at the specified date, were totally professional, carried out the job in a timely manner, were clean and tidy and fantastic in every way. I will wholeheartedly recommend them to anyone who wants to have a chimney swept or have a wood burner installed. First rate service and absolute value for money.

Arrived on time as arranged, a clean and professional service from the dust sheets Adam put down first as he came in. Nothing was too much trouble and Adam gave me some handy tips on maintaining my fire. I am more than happy to recommend Adam and the company he works for.

What a wonderful team Smartsweep are. The online ordering was extremely easy, the communication and reminders by text and email were very useful. Adam arrived on time and was very professional in everything he did, kept me informed as to what he was doing and why. The results were amazing and he left the room absolutely spotless. I will definitely be using them again and passing their details onto anyone that needs a sweep. Adam is a credit to your organisation.

Sweepsmart are excellent. Arrived on time, very professional and comprehensive chimney clean and video inspection. Highly recommended.

Excellent professional installation and the results have been exceptional. A new British made stove (Esse 1) with a proper installation has transformed the room and the house. Efficient heating compared with our last stove.

Paul advised via text of arrival time and arrived promptly to time in a clean company vehicle, offering a friendly welcome. All surfaces to the stove site were covered in dust sheets and it included the area for equipment to be placed. The stove and chimney were very expertly cleaned to a high standard. Upon completion Feedback was offered by Paul on the condition of our chimney, liner and type of soot removed. The area was left very clean. A certificate was emailed and the service offered was good value. I would certainly recommend SweepSmart.

Paul arrived within his time slot and he even sent me a tracking link to monitor his journey toward my house. Once he arrived he covered the floor with dust sheets and cracked on with the task in hand. Friendly, efficient and thoroughly professional and impeccably cleaned before he left. He is s fountain of stove, flue & fuel knowledge so I tool advantage of his good-will and peppered him with questions (Thanks and sorry Paul). Would completely recommend his services.

I was recommended to use Paul (Sweepsmart) via our Stove installer. The whole service from booking to the 2 hr window and "on the way" messages i received on the same day. Paul was very friendly and went about the Sweeping of our Chimney in a professional way i can now see why he has a 5 star rating, I wouldn't hesitate to recommend him to future clients.

We are very happy with SweepSmart's work. Paul called back on the same day and booked an appointment for the next day when they arrived at the time scheduled. We had been a bit stressed as we had a bird trapped in our chimney and someone from a different company that was going to come and rescue it never showed up; thankfully the bird fell into our fireplace and eventually flew away. We are so thankful that SweepSmart could come over so quickly and clean our chimney and cap it so that we won't have an issue again! They were professional, efficient, friendly and very helpful, giving us useful advice. Highly recommend!

I had my chimney swept by SweepSmart and the service that I received was exemplary from start to finish. Booking was very easy. I called up and it was scheduled very quickly, with my request for timing being noted and adhered to. I normally hate having to call to book an appointment, but the person I spoke with was so polite and informative. Once the booking was made, a confirmation email is sent with a nice easy link to add it to my calendar. A very simple but hugely helpful touch. The day before I was sent a reminder email giving me all of the details of who will be coming, when and what I would need to do before and during the visit. On the day of the appointment, I was sent a SMS message that gave me the mobile number of the person that would be coming to see me. The person arrived at the right time and was very polite. In these COVID times, every precaution was taken. He had a mask, used gloves, put multiple mats down to protect my house. Most importantly he was very polite which was very welcome especially with a young 1 year old in the house! The work was done inside an hour with no mess at all. I was sent the invoice and certificate of sweep by email the same day along with a link to pay the bill. I absolutely cannot fault the service that I have received. They have been an absolute pleasure to deal with and I will certainly be using them again.