Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Punctual & professional
Customer Service
Quality
Value
Paul arrived punctually, put down dust sheets from the front door to the chimney (very impressed with this). He did an excellent job, left everything really clean and tidy and also provided advice on a carbon monoxide monitor - we'll definitely get one now. Will certainly use this service again, many thanks.
Customer in Greater London Posted on 29/10/2020 , work completed 28/10/2020
Highly recommend
Customer Service
Quality
Value
First time using this company, Paul was professional, had all the correct equipment and was a clean, tidy worker. Kept me well up to date with texts and emails. Never had an insurance certificate before In 13 years. Well impressed, will be back next year. Dawn Northill, Bedfordshire
Customer in Central Bedfordshire Posted on 11/10/2020 , work completed 07/10/2020
Recommended
Customer Service
Quality
Value
Timely and efficient service. Regular updates regarding expected arrival time. Very professional and very tidy. Would definitely recommend to others.
Customer in Greater London Posted on 19/01/2021 , work completed 11/01/2021
Clean, fast and perfectly priced
Customer Service
Quality
Value
This is the second year we have used SweepSmart and both times have been exactly what you'd want. We got an email a couple of days before to remind us and a text on the morning to say exactly when to expect them. No mess was made and they had the equipment to replace a cracked firebrick for us. We'll be using them for as long as we have a chimney!
Customer in Hertfordshire Posted on 22/01/2021 , work completed 22/01/2021
Professional, friendly and thorough service
Customer Service
Quality
Value
My first experience with a chimney sweep and will definitely be using SweepSmart again. Easy to arrange at a very competitive rate. Excellent communication in advance, and after, of visit including tracking capability allowing confidence in arrive time. Very slick operation using what appeared to be top of the range equipment. Great interaction including detailed answers to all my questions about the process and other capabilities. Left area cleaner than it was before visit. Highly recommended.
Customer in Greater London Posted on 30/01/2021 , work completed 25/01/2021
Chimney Sweep
Customer Service
Quality
Value
Great and efficient service. Arrived promptly and work was completed quickly. This work was for a single fireplace in the living room. Very clean and tidy.
Mark in Greater London Posted on 15/02/2021 , work completed 21/02/2020
Fantastic Stove Installation
Customer Service
Quality
Value
Paul and his colleague did an outstanding job of installing our new wood-burning stove. They arrived on time, were extremely respectful of the house (putting down dustsheets from entry to the fireplace) and kept us in the loop with their progress. They are professional, patient, efficient and their work is to a very high standard - and we are absolutely delighted with the result. They are very informative and have a great manner. Will be recommending them without hesitation and will use them again. Thank you!
Customer in Greater London Posted on 22/02/2021 , work completed 20/02/2021
Annual chimney clean
Customer Service
Quality
Value
I have used Sweepsmart for 2 or 3 years now and their service is excellent. Paul arrived promptly, having phoned 30 minutes earlier to tell me he was on his way. There was absolutely no mess at all and my log-burner is now ready to use for the winter. I am happy to recommend them.
Christine in Hertfordshire Posted on 05/10/2021 , work completed 04/10/2021
Excellent service
Customer Service
Quality
Value
Very pleased with the service we received from Paul, very clean and he took time to explain all our queries. We would highly recommend their professional services.
Customer in Hertfordshire Posted on 14/09/2021 , work completed 14/09/2021
Great service
Customer Service
Quality
Value
Great, efficient service - always do a thorough job, no mess and leave my fireplace super clean! So reliable - no need to go anywhere else!
Customer in Hertfordshire Posted on 29/10/2021 , work completed 29/10/2021
Very efficient
Customer Service
Quality
Value
Was texted when Paul was on his way and he arrived on time. He worked quickly and ensured that everything was left clean and tidy. Will certainly use him next year
Customer in Greater London Posted on 10/11/2021 , work completed 20/09/2021
Excellent
Customer Service
Quality
Value
Texted to let us know his ETA, arrived on time, was pleasant and efficient. very satisfied. Reasonable charges.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Excellent job!
Customer Service
Quality
Value
Paul did a very thorough job, was punctual and polite, and left my home clean and tidy. Photographs of the chimney were provided so that I was reassured there were no blockages, and to assist with the installation of a new fire. A previous experience with the world's worst chimney sweep highlighted how professional he is, as well the importance of getting good and trustworthy people to carry out work. I wouldn't hesitate to recommend him. Many thanks.
Customer in Greater London Posted on 20/11/2021 , work completed 20/11/2021
Excellent service
Customer Service
Quality
Value
This was the first time I have used Sweepsmart. Communication was good letting me know time of arrival. The sweep carried out the work very efficiently, gave positive feedback speedily provided an insurance certificate. Will use this service again.
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Great job
Customer Service
Quality
Value
Super friendly and did a great job. Very thorough, gave us some helpful advice and super clean - thank you so much!
Customer in Greater London Posted on 03/12/2021 , work completed 03/12/2021
Friendly and professional
Customer Service
Quality
Value
Great job, fast and thorough. Did all the important checks so I felt confident about the safety aspects. Good admin- regular reminders of visit and text to let me know they were on the way. Recommend.
Customer in Essex Posted on 17/10/2021 , work completed 15/10/2021
Excellent Service
Customer Service
Quality
Value
Have been using SweepSmart for years now because of their reliability. Paul arrived at the appointed time. Had been notified of his arrival time. Usual efficient and friendly service. Mats and covers down in minutes and a thorough job done with no fuss or bother at a fair price. I can highly recommend this company.
Customer in Hertfordshire Posted on 03/02/2022 , work completed 03/02/2022
The trader replied (on 10/02/2022)
Thank you for your lovely review, we are pleased to hear you are happy with our service.
Courteous and friendly
Customer Service
Quality
Value
For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.
Customer in Hertfordshire Posted on 14/01/2022 , work completed 13/01/2022
The trader replied (on 10/02/2022)
Thank you for your review and your continuous business, we look forward to seeing you again soon.
Excellent, Fast and Friendly - again!
Customer Service
Quality
Value
Brilliant job yet again - Paul was great at communicating timescales, friendly, helpful and efficient. Highly recommended.
Customer in Hertfordshire Posted on 19/01/2022 , work completed 19/01/2022
The trader replied (on 10/02/2022)
Thank you for your review, we are pleased to hear you are happy with our service.
Very knowledgeable
Customer Service
Quality
Value
Paul came to do a chimney sweep and was very efficient and did a solid clean job. He even offered up some valuable advice on how to make the most out of my stove.
Customer in Greater London Posted on 01/03/2022 , work completed 01/03/2022
The trader replied (on 03/03/2022)
Thank you for your wonderful feedback, we are pleased to hear you are happy with our services.
Great work, clean and fast.
Customer Service
Quality
Value
Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.
Customer in Hertfordshire Posted on 13/06/2022 , work completed 13/06/2022
The trader replied (on 13/06/2022)
Thank you so much, we really appreciate you taking the time to leave this review. Thank you for your business.
Needed my chimney sweeping quickly.
Customer Service
Quality
Value
Very professional service. Arrived on time, very clean job and good value. Would highly recommend them.
Keith in Hertfordshire Posted on 12/04/2022 , work completed 12/04/2022
The trader replied (on 09/05/2022)
Thank you for your lovely feedback :)
Great Chimney Sweep
Customer Service
Quality
Value
We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.
Nick in Greater London Posted on 22/10/2022 , work completed 21/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
This is the first time we have used sweepsmart and we would have no hesitation in recommending them. The communication regarding the appointment was timely, informative and professional. The communication prior to the appointment, as a reminder, was efficient and welcome. Again on the day of the appointment another message was sent to let us know he was on his way. The job was done very professionally and with no mess at all. He also advised us when we should have the chimney re-swept. In addition the glass front of the burner was cleaned and now looks like new! A professional, friendly, efficient and reasonably priced service. We could not fault it in any way.
Customer in Hertfordshire Posted on 24/10/2022 , work completed 24/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Chimney sweep
Customer Service
Quality
Value
Had the chimney swept this morning. Excellent service from Paul. Very informative, and very professional. I would highly recommend his services.
Customer in Greater London Posted on 28/10/2022 , work completed 28/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.