Very professional
Sweepsmart came to check the safety of my fireplace and sweep the chimney. Using their camera we found that the chimney stack had large gaps in it which means it's potentially hazardous to use (CO could seep into neighbours' flat). Sad I can't use the fireplace but so grateful to them for finding this fault and potentially preventing a tragedy! They were very professional, reliable, and have left the place spotless. They explained everything clearly and left me a certificate for the fireplace. I would highly recommend.
Cassandra
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
clean and professional
Very clean and professional service, good advice about fuels to burn etc. I would happily recommend them to anyone.
Joanna Kirsch
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Highly professional
Paul arrived on time and swept my chimney quickly,efficiently and with absolutely no mess. He was also very knowledgeable and able to answer all my fuel related questions. Excellent service
Maralyn
Posted on 22/05/2018
, work completed 22/05/2018
Recommended
Brilliant work, very impressed
Paul arrived on time and was polite and professional throughout. The work was completed in the amount of time suggested with useful advice given. Importantly, for this kind of job, hardly a spec of dust could be found. Very impressed. Would use again and definitely recommend.
Rachel, Hertfordshire
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Excellent service
Certainly the most thorough chimney sweep we've ever had and left everywhere clean and tidy. Paul gave some helpful advice and will definitely use SweepSmart again.
Felicity
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
5 star service
I was dreading having my chimney swept as I have a very white home which tends to mark at the sight of dirt. Paul arrived & layed dust sheets before even stepping in. He was polite & super tidy. He cleaned, inspected & tested the wood burner. The service was fantastic & my wood burner looks like new after a bit of TLC from Paul. He was very knowledgeable & gave a lot of helpful advice & tips to make the most of my wood burner. My only regret is not finding SweepSmart sooner. I would not hesitate in recommending them to anyone wanting a friendly & genuine tradesman.
Customer in Hertfordshire
Posted on 10/06/2019
, work completed 10/06/2019
Recommended
Excellent
Quick, super clean/tidy (no dust at all), excellent value for money. Very professional/friendly service - with text updates ETA and diary reminders. Perfect really - couldn’t get better I guess!
Customer in Greater London
Posted on 11/07/2019
, work completed 11/07/2019
Recommended
Very reliable Contractors
Chimney Sweeping. They kept me updated via tracker, arrived on time. Covered my flooring for protection carried out work efficiently. Paul was very personable and made helpful recommendations .
Customer in Greater London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Excellent service
We have just had our chimney swept. Paul was on time. He checked the carbon monoxide detector and pointed out a small crack in the hearth, then issued a certificate.The room was left clean. Excellent service overall.
Customer in Greater London
Posted on 02/08/2019
, work completed 02/08/2019
Recommended
Chimney swept and tested
Paul and his colleague arrived on time, prepared the area around the fireplace, and carried out the work efficiently in a friendly and professional manner, leaving the area clean and tidy. Paul explained aspects of the chimney that I hadn't known and provided advice on what to look out for. The certificate arrived promptly via email.
Customer in Hertfordshire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Good clean workmanship
Arrived on time. Work carried out thoroughly and cleanly. After they had left everything was clean and tidy.
Customer in Hertfordshire
Posted on 03/09/2019
, work completed 02/09/2019
Recommended
Quick and clean work
Very efficient and quick and was clean and tidy throughout the process. Paul also left me with useful advice for my fireplace.
Customer in Greater London
Posted on 28/09/2019
, work completed 28/09/2019
Recommended
Fantastic service
From assessing and sweeping the chimney to installation of our new stove, it was top quality and incredibly tidy work from Paul and team all the way. Will not hesitate to book him each year to sweep the chimney going forward, but will have to remember to get in quick as he's so busy - I think that fact alone speaks to the quality of the service.
Customer in Hertfordshire
Posted on 12/11/2019
, work completed 11/11/2019
Recommended
Paul was great, extremely tidy and very knowledgeable.
Paul did a great job cleaning our chimney, he left absolutely no mess and gave us some great advice about what log burner to choose, highly recommended and will be using him to install our burner :)
Kelly Ward
Posted on 09/10/2019
, work completed 05/10/2019
Recommended
Friendly confident and thoroughly professional
They did a great job sweeping the chimney, explaining everything answering all my questions and leaving the area cleaner than they found it. Courteous, polite and extremely professional. Highly recommend them.
Ruth - Customer in Greater London
Posted on 10/10/2019
, work completed 10/10/2019
Recommended
Excellent Service
Courteous and polite operatives who behaved impeccably. Carried out a thorough professional job - chimney sweep & rope replacement at a very reasonable price. Talked me through the process. No hesitation in recommending.
Customer in Hertfordshire
Posted on 24/10/2019
, work completed 24/10/2019
Recommended
Great and efficient job
Paul arrived on time, job was completed efficiently and place was left clean and tidy. Highly recommended.
Customer in Hertfordshire
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Excellent all round service
I was extremely impressed with Paul. I received a text on the day giving an ETA which I found very helpful, Paul kept the place clean and tidy whilst he worked and did a very thorough job. I would highly recommend him.
Customer in Hertfordshire
Posted on 21/11/2019
, work completed 07/11/2019
Recommended
Very good service
I appreciated the telephone call about 25 minutes before their arrival to warn me of their timing. When they arrived they efficiently unloaded their equipment and set about sweeping the chimney, completing the job very efficiently in about 20 minutes or so and providing the appropriate receipts and certificates. They cleaned up after their work, including dust I had created in cleaning the grate in addition to theirs! A good service.
Customer in Hertfordshire
Posted on 22/01/2020
, work completed 22/01/2020
Very good service
Paul was very efficient: they arrived exactly at the agreed time, did a very professional job, and very extremely tidy. I will definitely use them again.
Customer in Greater London
Posted on 11/01/2020
, work completed 11/01/2020
Recommended
Excellent, fast work
Paul was excellent - he was able to do a last-minute Christmas booking, and turned up on a Saturday and swept the chimneys diligently and thoroughly. He then advised me that I was having one of them swept too often. The ability to advise clients honestly and against one's own financial interests is, in my view, the hallmark of a first-rate trades-man.
Paolo - Customer in Greater London
Posted on 23/12/2019
, work completed 21/12/2019
Recommended
Excellent work by professionals
Booked to have a wood burner chimney and a gas fire chimney cleaned and checked over after just moving into the house. These guys arrived on time and also with a prior text message to say they were on way and roughly what time they would arrive. I watched one of the guys complete the full clean. They have amazing specialist equipment to make sure the job is done well and cleanly. They used camera equipment to view the whole of the chimneys. Gave excellent advice and clearly very knowledgeable and scientific in their approach. True professionals you can trust.
Customer in Hertfordshire
Posted on 24/02/2020
, work completed 24/02/2020
Recommended
Chimney works
My chimney needed a clean and safety check as it hadn't been used for many years. It also needed a bird guard to stop nesting and birds coming down it and getting trapped. I contacted Sweep smart and could not be happier with their service. Very polite, pleasant and professional people. They arrived on time, did a thorough job, left absolutely no mess whatsoever and answered all my questions. They even reduced their fee without me having to ask when it became apparent that some of the work they had quoted for was not needed. I would definitely use them again and would certainly recommend them.
Customer in Hertfordshire
Posted on 20/02/2023
, work completed 20/02/2023
Recommended
Excellent & efficient service
Paul turned up on time, after clear communication before the job. He had all his equipment ready and looked at our chimney and diagnosed the source of the issue very quickly. He left no mess whatsoever and explained everything in language I could understand. The follow up report with photos is very useful. Would recommend their services without hesitation.
Customer in Greater London
Posted on 11/04/2023
, work completed 10/04/2023
Recommended
Efficient company 100% recommend.
Adam visited us this morning to sweep our chimney for our multi-fuel stove. Adams's work and his knowledge and help was vast and way superior to any previous sweeps we have had, so we will certainly NOT be using anyone but Smartsweep in the future. Wish I had known that this company also fits stoves, as I would have used them to fit my stove initially as their attention to detail is superb. Fantastic professional service from start to finish, Thank you Adam at Smartsweep.
Customer in Hertfordshire
Posted on 13/04/2023
, work completed 13/04/2023
Recommended