Efficient clean job.
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire
Posted on 21/11/2023
, work completed 21/11/2023
Recommended
Sweeping woodburner stove
Second time I’ve used this firm and if anything I’m more impressed! Firstly getting an appt is very easy and efficient… you are informed all the way they turn up exactly when they say and are polite ( answered my questions very well) stove was swept efficiently and area kept very clean I recommend this company highly
Customer in Greater London
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Great service
Paul came to clean our chimney today, and assess what work needed doing to install a log burner. Paul was extremely quick and proficient and very willing to give advice on not only the fireplace that was being cleaned but also another fireplace in the house, which was greatly appreciated. Would highly recommend! The price is also very reasonable
Customer in Greater London
Posted on 23/03/2024
, work completed 23/03/2024
Recommended
Sweepsmart
Swept 2 chimneys and advised me re 2 wood stoves. Excellent professional service all done within budget and on time. Photos of inside of flue very helpful. Strategy offered to fix broken baffle. I will definitely keep using this company
Customer in Greater London
Posted on 18/10/2024
, work completed 16/10/2024
Recommended
Excellent service, would recommend
Service was excellent from beginning to end. Faith in the office kept me updated about the booking and Richard was a very knowledgeable chimney sweep and got the two chimneys swept cleanly and efficiently as well as advising on some questions relating to another chimney. The final report and certificate is also very useful. Will definitely use again.
Customer in Hertfordshire
Posted on 19/10/2024
, work completed 18/10/2024
Recommended
Excellent
Paul was superb. The whole experience from booking, reminders to chimney sweep, was completely professional and customer focused. Delighted with the job, cleanliness, price, advice given, insurance certification and friendly interaction. I will definitely be using Paul next year
Customer in Hertfordshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
Very efficient
I have never needed a 'sweep' before but I am so glad I found this company. It is run very well and though I was not around for the job, my tenant said it was carried out in a very efficient manner. I would not hesitate to recommend. It also seems to be very good value.
Customer in Greater London
Posted on 11/02/2025
, work completed 11/02/2025
Recommended
Great work / Communcation / Friendly
Excellent work, really efficient, communication was great and arrived early which was my preference. Highly recommend. Tony great bloke
Customer in Greater London
Posted on 20/02/2025
, work completed 17/02/2025
Recommended
Prompt, tidy, efficient and knowledgeable,
Nothing more to say, he's a great chimney sweep Arrived on time, did the job, sent the invoice promptly:)
Customer in Essex
Posted on 17/12/2024
, work completed 16/12/2024
Recommended
Cleaned Wood burner
First time using this company, Martin the chimney sweep was helpful and informative, swept our wood burner chimney, it now works like a dream. Very competitively priced. Martin kept me informed with the work carried out, also very tidy and respected property. We would definitely use this company again.
Customer in Hertfordshire
Posted on 06/11/2024
, work completed 05/11/2024
Recommended
Excellent work and efficient
SweepSmart contacted me with a discount in June and were polite and efficient. Richard was on time, efficient, and pleasant. He cleared up well. I would highly recommend.
Customer in Hertfordshire
Posted on 07/07/2025
, work completed 01/07/2025
Recommended
Excellent chimney sweeps
This is the second time we have used them. We have a difficult chimney and they get better results than any previous sweeps. Friendly, clean and efficient service which is competively priced.
Customer in Hertfordshire
Posted on 16/07/2025
, work completed 15/07/2025
Recommended
Excellent from start to finish
I called the company & was impressed with the lady taking all the details for one of our rental properties, she arranged everything perfectly. Our tenant said they were excellent clearing the chimney & the pigeon, everything was left tidy. We were also sent a certificate with the invoice. I without doubt fully recommend this company.
Customer in Greater London
Posted on 14/05/2025
, work completed 13/05/2025
Recommended
Clean Chimney
Very easy to book. Good communication. Arrived on time and covered the floor. Very clean. Just a good all round experience. Would recommend Tony.
Customer in Greater London
Posted on 04/06/2025
, work completed 04/06/2025
Recommended
Service above and beyond, from the first moment of booking through to completion of the job. Great communication, very customer oriented.
As soon as submitting an enquiry on the automated online booking system, I received an acknowledgement followed shortly thereafter by a 'phone call to confirm the booking. I was sent a reminder two days before the visit, then an actual time slot the evening before. Paul and his colleague arrived bang on time, even though I live right in the centre of London and parking is tricky. Both were very respectful of the space -- careful navigating their bulky kit through the house -- and did an extremely tidy job, with helpful explanations of what they were doing throughout. Paul then went above and beyond by sending a camera up the chimney flue to investigate an issue raised by a neighbour, doing a smoke test and climbing onto the roof to check all was in order. He diagnosed the likely issue right away. I could not recommend SweepSmart and the service that its team provides more highly. Superb!
Customer in Greater London
Posted on 23/09/2025
(Reviewer did not use service)
Recommended
A Job Well Done
Sweepsmart was recommended to me by a long standing customer. Booking was easy, the sweep arrived within the given timings, with an arrival time text sent. I was having a chimney swept after a very long time. The sweep set up, carried out the task professionally, showed me what had been done and cleared up everything. I was very pleased with all aspects of the job. Cost was appropriate for the task; I paid through their online link. Thank you.
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Great work - clean and efficient
Arrived when said - did the job cleanly and efficiently and knowledgeable. Great work ! Would def recommend and use again.
Customer in Hertfordshire
Posted on 03/10/2025
, work completed 03/10/2025
Recommended
Chimney sweep
I would recommend this company for annual chimney sweeping .They are always on time , efficient , thorough and very clean . Also send annual reminders
Customer in Central Bedfordshire
Posted on 09/10/2025
, work completed 09/10/2025
Recommended
Friendly and professional service
Very happy from start to finish with excellent communication and very professional service for chimney sweeping service. Would definitely recommend.
Customer in Greater London
Posted on 01/12/2025
, work completed 01/12/2025
Recommended
Chimney Sweep service
The company organise an annual reminder to book a service and the follow up is timely & efficient. Keil updated me on the day regarding his arrival time which always helps to know when workmen are arriving. He swept the chimney, keeping the room clean & left no mess and gave me an update re chimney condition. Thank you.
Customer in Greater London
Posted on 01/12/2025
, work completed 27/11/2025
Recommended
Professional and on time
Great service including clear communication around what to expect and prompt arrival with SMS remainders prior to arrival. Was clean and tidy whilst in the house Will definitely use again
Customer in Hertfordshire
Posted on 05/11/2025
, work completed 05/11/2025
Recommended