Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Communication excellent. Email and text confirmation when booked 3 months ago plus two reminders and text when they were on the way. Friendly, efficient and clean service. Couldn’t recommend enough.
Customer in Hertfordshire Posted on 02/06/2023 , work completed 02/06/2023
The trader replied (on 14/07/2023)
Your kind words are greatly appreciated. We work hard to ensure every customer has a positive experience, and your feedback lets us know we're on the right track.
Friendly and efficient service
Customer Service
Quality
Value
Thanks to Tony for great service this morning. Pleasure to see you and thanks for all the great advice.
Customer in Greater London Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Excellent Service
Customer Service
Quality
Value
Tony arrived on time and done a superb job of sweeping my chimney and repairing my stove. He explained everything that he was doing and taught me several things about my stove that I didn't know. Thank you. He was very professional and left the fireplace and hearth spotless. Look forward to seeing you next year!
Customer in Hertfordshire Posted on 23/06/2023 , work completed 23/06/2023
The trader replied (on 14/07/2023)
It's fantastic to hear that you had a wonderful time with us. Thank you for choosing us and for sharing your positive experience!
Excellent
Customer Service
Quality
Value
What a fantastic service, way beyond our expectations. Communication was excellent, emails and texts. Cleaned our chimney, four storey building, and then provided a detailed report with photos and comments. Highly recommended. We thought the price was very reasonable and would have happily paid more.
Customer in Hertfordshire Posted on 28/08/2024 , work completed 28/08/2024
BRILLIANT. QUICK AND CLEAN
Customer Service
Quality
Value
Honestly great. Kept me informed re date and time; knew exactly what they were doing; no mess at all; really nice friendly guy. Plus a discount for having the sweep done before the winter rush period. Going forward they will contact me each year. Whats not to like
Customer in Greater London Posted on 10/08/2024 , work completed 09/08/2024
Annual Chimney Clean
Customer Service
Quality
Value
I have used Sweep Smart for a few years and have always found them to be impeccable in every stage. From booking appointment to arrival, you can rely on being informed. Exceptionally professional, clean and dust free working. If front door open Paul lets us know to ensure our pets are not wandering. I cannot rate this company high enough.
Customer in Greater London Posted on 22/08/2024 , work completed 21/08/2024
Quick, clean, professional
Customer Service
Quality
Value
First time using this company and it was an easy, pleasant experience. Booked via WhatsApp, certificate by email, payment via BACS or ApplePay. For someone who prefers things online, this is great but I also know they do things the “old fashioned way” too. Paul arrived on time (and could be tracked), got on with the work without fuss whilst I worked from home, and left without a trace - clean and tidy. Perfect.
Customer in Hertfordshire Posted on 12/09/2024 , work completed 11/09/2024
Excellent Profession Service
Customer Service
Quality
Value
From initial enquiry through to boking, it was easy and I was kept up to date with everything. When they arrived they were profession and explained everything that they were doing. I would highly recommend them.
Customer in Hertfordshire Posted on 16/09/2024 , work completed 04/09/2024
Very Efficient - Highly Recommend
Customer Service
Quality
Value
Really impressed with whole service from start to finish. Certificate sent over instantly once completed. Would high recommend and will use again in future.
Customer in Hertfordshire Posted on 17/09/2024 , work completed 17/09/2024
Clean and reliable
Customer Service
Quality
Value
A prompt and reliable service. No fuss and always left clean and tidy. I would definitely recommend for all chimney sweeps.
Customer in Hertfordshire Posted on 22/07/2025 , work completed 21/07/2025
Chimney swept quickly and efficiently!
Customer Service
Quality
Value
Adam from SweepSmart swept our chimney this morning. He arrived on time (having messaged just before to give an exact time) and worked quickly and efficiently. He was friendly and polite and kept the place very clean while he worked. Thoroughly happy with the job! This is the third time we have used SweepSmart and we will continue using them each year for our annual chimney clean.
Customer in Greater London Posted on 02/05/2025 , work completed 02/05/2025
Great job
Customer Service
Quality
Value
Tony arrived promptly and completed the job quickly and efficiently, without making any mess - pretty good where soot is involved.
Customer in Greater London Posted on 30/07/2025 , work completed 29/07/2025
Great sweep and very knowledgeable
Customer Service
Quality
Value
Clean, efficient, knowledgeable, and a good job done in a kind, calm manner. Arrived on time and left our fireplace spotlessly clean.
Customer in Hertfordshire Posted on 04/08/2025 , work completed 04/08/2025
Professional and through with excellent customer service
Customer Service
Quality
Value
Professional firm with staff who want to do the right thing. My chimney needed to be cleaned, and I reached out to SweepSmart. They came around promptly to clean the chimney, but identified a bird's nest inside. The environmentally friendly nature of their service meant they would not disturb the nest, as the eggs would still be there. I was amazed that the company follows such great practices, and we rebooked for August as the little eggs would have hatched and the birds would have fled the nest. Tony came along with James, and they cleaned the chimney, left the area very clean, and ensured the birds don’t come back by protecting the chimney with a bird grate. I am very pleased with the service and will only be using them going forward. And prices are very reasonable as well. Highly recommended!!
Customer in Essex Posted on 21/08/2025 , work completed 21/08/2025
Fast, effective and efficient service
Customer Service
Quality
Value
SweepSmart is a very professional company that carries out chimney sweeping with modern equipment. They always send a reminder and are flexible about booking times. They are in and out of the house within twenty minutes having done a great job. Always very polite and don't get in the way of family life. It might seem like a lot of money but it's worth it for the peace of mind.
Customer in Greater London Posted on 03/12/2025 , work completed 03/12/2025
Efficient, professional and friendly
Customer Service
Quality
Value
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London Posted on 03/11/2025 , work completed 03/11/2025
Would definitely recommend
Customer Service
Quality
Value
Richard came today to sweep our chimney, he helpful and friendly. We asked many questions which he was happy to answer and help us with any worry's about our log burner. The sweeping of the chimney was so quick i was shocked, he made zero mess and was just all round really good! Will definitely recommend and will be calling again for next year’s sweep!
Customer in Essex Posted on 28/08/2025 , work completed 28/08/2025
Fantastic job
Customer Service
Quality
Value
Prompt response. Proactively called back. Fully informed of job and very personable. Cleared up before leaving. Made helpful comments about CO detector etc.
Michael, Hertfordshire Posted on 07/04/2016 , work completed 07/04/2016
Great job, great value
Customer Service
Quality
Value
Paul is a friendly, helpful guy who took the time to answer our questions. We came away feeling a lot more knowledgable about how to look after our fireplaces and chimneys! Would definitely recommend and will be calling on his services again.
SianME6 Posted on 06/12/2015 , work completed 06/12/2015
Swept away by the great service!
Customer Service
Quality
Value
Paul (and his assistant, Dad) did a fantastic job on two chimneys in my house. Having just had one room decorated I was a bit anxious about possible mess but I needn't have worried - dust sheets on the floor, everything moved and put back in its place, and not a bit of dust or mess. They were polite, courteous, punctual (very!) and a pleasure to have in my house for the hour it took them to do the work. Paul also gave me some useful and very practical advice about upkeep and draught excluders for the chimneys too. I would definitely use them again, trusted them and can unconditionally recommend Paul and SweepSmart. Thank you very much.
Site User Posted on 05/11/2015 , work completed 05/11/2015
Excellent - booked again
Customer Service
Quality
Value
SweepSmart were prompt and friendly. We've booked them to return in September.
2011-05-01 09:17:05.457 Posted on 01/06/2016 , work completed 01/06/2016
Excellent
Customer Service
Quality
Value
Arrived promptly, worked with care, explained everything clearly. I would definitely recommend this service.
Helen, London Posted on 26/09/2016 , work completed 26/09/2016
Excellent job
Customer Service
Quality
Value
A very professional job. Paul was very courteous, dust sheets being laid down straight away. No mess at all.
Tim, Hertfordshire Posted on 07/02/2017 , work completed 07/02/2017
Prompt and reliable
Customer Service
Quality
Value
They arrived on time which is always a good start. Very professional set up. The work was clean and tidy. Lots of advice on safety . Great company.
Vas Nevrides Posted on 04/10/2018 , work completed 04/10/2018
Fantastic service, Helpful and Professional
Customer Service
Quality
Value
Paul and team were very efficient and left the chimney spotless! He gave me some very helpful advice and were extremely considerate. Highly recommend first sweep. Excellent
Customer in Greater London Posted on 05/12/2018 , work completed 05/12/2018