Endorsed by Which?

SweepSmart

5.0

659 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
659 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Chimney sweeping
Customer Service
Quality
Value
Excellent. Arrived on time. Worked quickly and left everything clean. The sweep was courteous and friendly
Customer in Greater London Posted on 07/02/2025 , work completed 07/02/2025
Efficient Business
Customer Service
Quality
Value
This service provider did everything as promised. Got appropriate text messages and they worked with well prepared floor protection and all equipment in a professional manner and efficiency.
Customer in Hertfordshire Posted on 28/09/2022 , work completed 27/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Efficient & friendly
Customer Service
Quality
Value
Arrived within the specified time, got straight on with cleaning the chimney and was done quickly. Left the area spotlessly clean, was friendly and gave good advice. Thank you; would certainly recommend to others.
Craig in Greater London Posted on 15/10/2021 , work completed 15/10/2021
Great service again
Customer Service
Quality
Value
3rd annual chimney sweep by Sweepsmart. Once again very pleased with the service from arranging the appointment to completion of the job by Tony- efficient, friendly, quick and clean. Will be using again next year.
Customer in Greater London Posted on 05/10/2023 , work completed 05/10/2023
The trader replied (on 12/10/2023)
Thank you so much for the glowing 5-star review! We're thrilled to hear that you were satisfied with our chimney sweeping service at SweepSmart. It's our mission to provide top-notch service, and your feedback reaffirms our commitment to excellence. If you ever need any chimney-related assistance in the future, please don't hesitate to reach out. We're here to keep your home safe and cosy!
Chimney Sweep and assessment
Customer Service
Quality
Value
Arrived on schedule and communicated 15 minutes before arrival. Carried out necessary tests and swept the chimney leaving no mess at all. Produced a certificate with photographs of flue. Very professional. To be recommended.
Customer in Hertfordshire Posted on 02/12/2025 , work completed 02/12/2025
Chimney sweep
Customer Service
Quality
Value
Paul arrived on time. There was no fuss and Paul carried out a great clean job. Excellent Chimney sweep service and highly recommended.
Customer in Greater London Posted on 27/11/2020 , work completed 27/11/2020
Great job and professional approach
Customer Service
Quality
Value
Professional job and Keil kept me informed from the beginning to the end of the process. Was really pleased to see how clean fireplace was afterwards, and accurate pictures left so I could see exactly what had been done. Would definately use again.
Customer in Greater London Posted on 30/09/2024 , work completed 30/09/2024
Highly recommended
Customer Service
Quality
Value
Good service, clean and efficient.
Sharron, Hertfordshire Posted on 07/09/2017 , work completed 07/09/2017
Good Job
Customer Service
Quality
Value
SweepSmart were communicative (kept in touch when they were delayed), clean, professional, friendly and did a good job of cleaning 2 chimneys.
Suhith, London Posted on 28/11/2015 , work completed 28/11/2015
Excellent work
Customer Service
Quality
Value
First time I’ve engaged a chimney sweep. But Paul was efficient and explained the process and outcome very clearly.
Customer in Hertfordshire Posted on 11/12/2018 , work completed 11/12/2018
Very good
Customer Service
Quality
Value
Very good job, pleasant & professional
Sally, Hertfordshire Posted on 03/04/2017 , work completed 03/04/2017
My Review
Customer Service
Quality
Value
Great job
Happy Customer Posted on 07/10/2016 , work completed 07/10/2016
My Review
Customer Service
Quality
Value
Thorough, clean & helpful.
Sarah, Essex Posted on 22/09/2016 , work completed 22/09/2016
Great service
Customer Service
Quality
Value
As always the service from SweepSmart was great. Good communication, punctual and left absolutely no mess! Thank you, and see you next time.
Customer in Hertfordshire Posted on 17/11/2021 , work completed 17/11/2021
Chimney swept and inspection
Customer Service
Quality
Value
Really pleased with the way the work was carried out, no mess, and Tony was happy to explain, what he did, and what he found. Great service, from booking, a text reminder, a phone call to explain a delay, and a text to say he was on his way.
Customer in Hertfordshire Posted on 16/10/2021 , work completed 21/10/2016
Chimney sweep review
Customer Service
Quality
Value
Arrived on time. Very polite, respectful and friendly. Efficient and professional. Gave good advice about safe use of fire. Will use again.
Customer in Greater London Posted on 08/01/2024 , work completed 08/01/2024
The trader replied (on 10/01/2024)
Thank you for the very kind feedback. We really appreciate it. See you next time.
Great work!
Customer Service
Quality
Value
We are very pleased with the service that Paul delivered. He arrived promptly and worked efficiently to install a multi-fuel stove and hearth in our home. The quality of the work was outstanding, and he and his helper kept the area clean and tidied up after the work. He was also friendly and knowledgeable -- an added bonus! We would definitely recommend his services.
angela Posted on 12/07/2016 , work completed 12/07/2016
Great work as usual
Customer Service
Quality
Value
Professional and thorough service on the chimney as usual along with swift invoicing and photos etc. Took care to keep the room clean.
Customer in Greater London Posted on 30/03/2023 , work completed 30/03/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Always efficient, reliable and friendly
Customer Service
Quality
Value
Top service and helpful advice. Spoke through options and gave a good overview of the job. Friendly attitude and kept the place clean and tidy. Have used for years and will do again
Customer in Hertfordshire Posted on 23/10/2025 , work completed 23/10/2025
Very clean and efficient service
Customer Service
Quality
Value
I wouldn't use anyone else. So easy to book, always arrive when they say they will, you can even track their arrival. Very clean sweep, never leave any mess and they provide pictures of your flue so you can see the before and after sweep. Certificate is provided on the day, right after they have finished! Perfect service and fairly priced.
Customer in Hertfordshire Posted on 19/06/2025 , work completed 18/06/2025
Excellent Chimney Sweep
Customer Service
Quality
Value
I have used Sweepsmart for the last few years and have always been very pleased with the service. They let you know when they are close by and are very thorough in their work, even including photographs of flues in their report. I thoroughly recommend them.
Customer in Greater London Posted on 25/10/2023 , work completed 25/10/2023
The trader replied (on 28/10/2023)
Thank you so much for taking the time to leave a review, we really appreciate it. All the best
Great Service and Great Team
Customer Service
Quality
Value
We booked this chimney sweep service online and it was made so easy for us. The team responded really quickly to our request and carried out a very professional, clean and efficient service today. Paul was great. And the cost was very reasonable. We would definitely use this service again and recommend SweepSmart to others!
Customer in Greater London Posted on 27/04/2023 , work completed 27/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, we look forward to seeing you again.
Chimney inspection and sweep
Customer Service
Quality
Value
Excellent service. From booking through to the polite, professional and clean completion of the job. Will definitely use again
Customer in Hertfordshire Posted on 09/10/2024 , work completed 09/10/2024
Would use again and recommend
Customer Service
Quality
Value
Mr Sweep was efficient and clean, was a pleasure to have Paul clean & check my chimneys. Would use again and recommend.
Lawrence, Essex Posted on 27/01/2016 , work completed 27/01/2016
Very good service, will use again
Customer Service
Quality
Value
Kept me well informed with text updates prior to arrival. Arrived at the agreed time to sweep the flue. Left everything clean and tidy. Took payment on completion of the work, then emailed a receipt + certificate within the hour.
Stephen in Greater London Posted on 18/02/2022 , work completed 18/02/2022
The trader replied (on 20/02/2022)
Hello Stephen, thank you so much for taking the time to leave a review. We really appreciate it. Thank you.