We had the family bathroom and en-suite redesigned and fitted by TH Developments, with products from Kensi Hope Interiors, making a seamless process. Tony was great throughout the design and sales process; we gave him a budget and he was able to make sure we kept within it. The workers, Max and Leon, were friendly and gave daily updates on what they would be doing as well as letting me know what they had managed to do by the end of the day. They answered any questions and consulted me when there were options, like the height of the shower rail. They cleared up after themselves and vacuumed every day. The electrician, Sid, also did a great job. Unfortunately, as to be expected with the nature of the job, the work started to overrun. Instead of allowing extra time, the second bathroom was rushed. This is evident when walking into the bathrooms. There have been a few visits since the “completion” date to finish off the snag list. There were also a few things that started to go wrong. When Tony was contacted about this, his response was to imply that it was our fault, not the apology that we expected as the bathroom had only been fitted for a month. Tony’s after sales service, along with the fact that the second bathroom was rushed, really let down the whole experience. There also seemed to be communication problems between Tony and his team at times. We have been left with 2 bathrooms that look lovely, but with small things that we notice whenever we go into the bathrooms.