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The Heat Is On

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5.0

18 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Hi my name is Tom Sloan, I am the director of 'The Heat Is On' which is a family run business based in Windsor Berkshire.  I have been a Gas Engineer over 15 years and my company install Worcester products on a weekly basis which has lead me to become an accredited member with Worcester Bosch. 
The Heat Is On are also a very established member of the website based company Rated People: since 2010, we currently have 150 Five star ratings so please feel free to check them out here:  https://www.ratedpeople.com/profile/the-heat-is-on-south-east/
We are fully insured and specialise in Boiler installs, Servicing, Maintanence and Underfloor heating. We offer an extremely reliable and friendly service and pride ourselves on doing the best job we possibly can. We look forward to hearing from you, we offer a free no obligation quote service at weekends/evenings or a time to best suit you.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • gas emergencies
    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
18 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler replacement
Customer Service
Quality
Value
Tom installed our new boiler supplied by Worcester Bosch. But within a hour the pump failed. No ones fault, just really bad luck. But Tom promptly returned & diagnosed the problem & went the extra mile to phone around to try find a replacement pump. He then communicated with Worcester Bosch to ensure the part was found & supplied the same day for him to fit so we didn’t have to suffer another day without heating or hot water. A true professional! His work is very tidy, cleans up after himself, he’s prompt, very polite & informative. I will be using him for any future work needed. Thanks Tom.
Customer in Bracknell Forest Posted on 02/02/2021 , work completed 01/02/2021
Fast, friendly, reliable and professional service
Customer Service
Quality
Value
Tom contacted me after I requested quotes from the Bosch approved installers website to replace an old Potterton conventional system with a new combi boiler. We considered several offers both from British Gas and independent installers. In the end, we chose Tom because he seemed friendly, professional and reliable, and also because of his good advice – not trying to sell us unnecessary items and services – because his quotation included 1st quality materials (the boiler was even marginally better than the one offered by British Gas and at a more competitive price - Bosch CDi 36kW vs. 32 kW) and because he was backed by Bosch as an approved installer. From my experience, I can say that Tom is a very friendly and professional person. Both he and Harry arrived on 25/11/2020 at 9 in the morning and completed the work in 2 days as agreed. They are also flexible (in the end, we decided to go for the newer model Greenstar 8000 Style and they provided us with all the necessary help and support to set up the system). In summary, I can only describe The Heat is On as very friendly, reliable, professional and helpful people who offer you a 1st class service with good value for money.
Customer in Windsor and Maidenhead Posted on 26/11/2020 , work completed 26/11/2020
New Boiler and Reposition - Great Service
Customer Service
Quality
Value
Tom and his team fitted a new Worcester Bosch Combi Boiler, repositioned from the kitchen to upstairs. Everything was done from the first contact to finish in a very professional and friendly manner. Communication was very good, he provided us with an estimate and start date and contacted us just prior to starting work to check the date was still ok. He even helped with a small problem that cropped up (not because of his work). All in all, very pleased with Tom's work and would definitely recommend The Heat is On.
Customer in Bracknell Forest Posted on 29/10/2020 , work completed 28/10/2020
Awesome Company and Product to Match
Customer Service
Quality
Value
Tom and his team really are a bunch of lovely guys. Tom took the time to come over and take a look at the job, explained all that would be involved in layman terms and provided a decent quote. What swung it for me was his understanding of my parent’s health and ease of communication and his willingness to accommodate. They turned up on time, finished a lot sooner than we thought, explained how everything worked with the new boiler, did the paperwork and followed up with guarantees etc all in a very timely manner. I really wouldn’t hesitate to recommend Tom and his team, hands down! Thank you guys ;-)
Customer in Slough Posted on 07/10/2020 , work completed 30/09/2020
New Boiler - Highly recommend!
Customer Service
Quality
Value
Tom was recommended to us by our builder for a new boiler, First impressions Tom was pleasant with great communication skills. Work carried out in a clean and tidy manner with the utmost efficiency, showing expert understanding in his field of work. Will definitely recommend Tom to anyone who requires his services and will be a returning customer if/when there's a need!
Customer in Buckinghamshire Posted on 06/10/2020 , work completed 06/10/2020
New boiler
Customer Service
Quality
Value
Tom was recommended to us by a friend. He impressed us with his pleasant manner, knowledge and clear explanation of the work needed in replacing our old boiler. He fitted new pipework in a tight space so we did not have to make good any tiling etc. He completed the installation in good time and at a competitive price. We are very happy with his work and would recommend him.
Customer in Windsor and Maidenhead Posted on 12/08/2020 , work completed 10/08/2020
Fast and reliable service you can count on In an emergency.
Customer Service
Quality
Value
We discovered a leak at 9 o clock at night which caused us to have to turn the water supply off . I text Tom that night and he text back straight away . He arrived the very next morning and had it all fixed with no disruption professionally and tidily taking away a very stressful situation. This company have always given me a fast and reliable service in the times I have used them from having a new boiler installed to fixing a leak and I really highly recommend them . I wouldn't use any one else.
Customer in Slough Posted on 11/08/2020 , work completed 11/08/2020
Highly recommend
Customer Service
Quality
Value
Cannot praise Tom and his team highly enough. My elderly parents wanted gas central heating installed and had been let down by one engineer and harassed by another. Luckily I came across Tom's website and felt instantly reassured after speaking to him on the phone. He came out to quote and my parents also felt reassured by him and decided they would use him regardless of the quote which wasn't an issue as the price was extremely competitive. They felt so comfortable that they went away while the work was being carried out and left the key with Tom. The work was completed and my parents came back to a immaculate house . Even my parents neighbours popped over to say how lovely Tom and his team were. They now have a lovely warm house and, for the first time in over 15 years, they have a hot towel rail. Once again, thank you tom and your team for a fantastic service.
Customer in Slough Posted on 05/11/2019 , work completed 25/10/2019
Brilliant service
Customer Service
Quality
Value
I had an issue with my boiler, Tom was recommended to me - he tried his best to help me with the issue over the phone which temporarily fixed the problem. I asked Tom to come and take a look when the problem recurred, he fixed the problem, gave me some honest advice and was extremely helpful. I will use these guys in future and would recommend them to anyone.
Customer in Windsor and Maidenhead Posted on 02/01/2019 , work completed 02/01/2019
Great workmanship and a delight to deal with
Customer Service
Quality
Value
Tom installed a new Worcester-Bosch combi boiler in my flat, and removed the existing boiler, tanks and piping. He was helpful and proactive, with valuable suggestions, when agreeing the spec. He was incredibly easy to deal with - he phoned precisely when promised, he and Jack turned up on the dot to start work, and they left my flat such that you wouldn't have known they had been. The work was completed within schedule and agreed price. They discovered a slight leak that my previous maintenance company should have spotted, but fixed it at no additional cost. Nothing has gone wrong, and if it does I am confident Tom will fix it. A first rate job.
Customer in Essex Posted on 31/12/2018 , work completed 30/11/2018