Great Job at Fair Price
Tavo Gas changed an old boiler for me. The space is tight and pipes are difficult to get to but Gus and his co-worker took everything into their stride and found ways to solve problems as they cropped up. They were a pleasure to work with and have in the house, worked efficiently and left the place tidy. Communication was good and reliable, the price was fair and I have hot water again :). I look forward to having them back for the annual boiler service and am truly pleased I chose them do the job. It could not have been a better experience all round. Thank you Gus!
Customer in Greater London
Posted on 13/04/2024
, work completed 12/04/2024
Recommended
Great job replacing radiators
We had several radiators and valves replaced across a few visits, including moving pipes, and the quality of the work was great. The final cost was exactly as expected, and a few inevitable difficulties discovered along the way communicated straight away and solved without fuss. At the end of every visit things were left tidy. We're relieved to have a plumber we can trust, and will definitely be calling Gus again.
Customer in Greater London
Posted on 25/11/2023
, work completed 23/11/2023
Recommended
Totally Reliable
As a small scale landlord, it is a huge relief to have a totally reliable plumbing service that I can call on. I have been using Tavo Gas and Plumbing for several years now and they are completely dependable. Yesterday it was only gas safety certificates required on two flats but as usual the work was done efficiently and in a friendly manner. Highly recommended.
Customer in Greater London
Posted on 08/11/2023
, work completed 07/11/2023
Recommended
Responsive organised and kind
Our central heating system hadn’t been on over the summer and when we tried to fire it up we not only got no central heating but no longer any hot water. I found Gus through Trusted Traders. He answered straight away, told me when he could come and turned up on time. He diagnosed the problem - new pump - and gave us quote for the part. He returned to fix it on time, then diagnosed second problem. He went off and got the extra part and fitted it. Good communicator, organised, customer-facing. Good value. ,
Customer in Greater London
Posted on 25/10/2023
, work completed 25/10/2023
Recommended
Brilliant Find
I make a point of checking Which Truster Trader and I wasn’t disappointed. I feel really blessed to have found such an honest and professional contractor/heating engineer. Like most people I service my boiler once a year and also needed two radiators fitting. Gus has been absolutely brilliant. I also had a problem with my radiators not heating up in my bedroom. Gus was really conscientious and professional. It took a couple of visits but for the first time in two years I now have a warm bedroom. I had previously been ripped off and lied to by contractors. But Gus unblocked my pipes, cleared sludge and got them working. I would definitely recommend his company and will most certainly use him for all future work and boiler service. Additionally, he is very respectful of your property, neat and tidy. An absolute gem.
Customer in Greater London
Posted on 24/10/2023
, work completed 23/10/2023
Recommended
Fast, efficient boiler repair
Contacted them in the afternoon as my boiler had broken (no hot water), had a discussion to diagnose the likely issue. Less than 24hours later the necessary part had been bought and fitted. Clear communication about costs, friendly and competent service. Happy customer and will definitely use them again.
Customer in Greater London
Posted on 28/09/2023
, work completed 28/09/2023
Recommended
Superb Service
As an architect I am well aware of professional's performance in the building industry. I can safely advise that Gus of Tavo Plumbing has provided me with top quality service and professionalism at a very reasonable price. He supplied and installed a new system boiler replacing my old 12 year old one. He recommended two boilers which I knew from research were currently top-rated. The boiler of choice, which carried a 10 year warranty, was installed in a day and Gus followed up later to ensure all was working well. He even returned later to replace the fiddly screwdriver-operated water top up valve with a more convenient lever operated one. All in all, superb service which I can highly recommend.
Eric in Greater London
Posted on 17/01/2023
, work completed 17/12/2022
Recommended
Radiator/heating problem
I hadn’t had a service on my boiler for some time and I was quite nervous about getting one as I have had bad experiences in the past. Gus came first as one of my radiators didn’t seem to heat up; he sorted that out and we arranged for him to come back and do a full service. He did a thorough service with my boiler and checked my radiators. I did contact him again shortly after as it seemed they weren’t very hot. He was very helpful and problem solved the situation and the radiators seem to be fine now. Gus was pleasant to work with and professional. Although I did feel the price was a bit on the high side, I felt my boiler was in good hands so would.
Customer in Greater London
Posted on 12/01/2023
, work completed 29/11/2022
Recommended
Great person to work with, excellent job for a reasonable price
I selected Gus based on earlier reviews which identified him as a good problem solver. He came to quote for fixing a broken cistern handle, replacing some taps, and refurbishing a shower room including fixing a leaking handle, re-grouting throughout, re-sealing, and replacing a shower hose. Gus came round the morning after I contacted him to do an estimate. He suggested lever taps for the downstairs loo which was an excellent idea as it is next to the garden and we often come in with muddy hands. Overall it was a very reasonable quotation and we agreed the days he'd come back. When he was part way through I identified some additional work that needed doing, and the gas boiler developed an unrelated fault which then needed fixing. Gus and his cousin Jaime did an excellent job on everything. The shower room looks like new, and everything now works perfectly. Gus was good at keeping in touch with me by text and he came when he said he would. Both he and Jaime are warm, friendly, and good to work with. I thoroughly recommend Tavo Gas, and Gus's number is now in my book for future reference and recommendations.
Customer in Greater London
Posted on 09/09/2022
, work completed 05/09/2022
Recommended
Recommend 100%
Excellent service. Very organised. Turned up exactly when said he would, delivered gas certificate as required and all for a very reasonable price.
Customer in Lincolnshire
Posted on 06/06/2022
, work completed 01/06/2022
Recommended
Good service
Gus and his team repaired my boiler during 2 visits in one day due to the complexity of the job and parts required. Good job, fair & transparent, problem solved same day.
Customer in Greater London
Posted on 17/05/2022
, work completed 17/05/2022
Recommended
Superb Service
Excellent job, really pleased with the work done. Gus was extremely competent and helpful, good value. Would highly recommend!
Which? Trusted Traders Consumer
Posted on 14/04/2022
, work completed 15/02/2022
Recommended
Great service
Very helpful, efficient and professional service - would highly recommend (heat exchange service and shower leak fix)
Customer in Greater London
Posted on 12/02/2022
, work completed 11/02/2022
Recommended
Excellent workmanship
Dripping taps replaced. Boiler serviced. Work done to perfection. Treats my property with respect. Cleans up after completing repairs. Excellent service
Customer in Greater London
Posted on 14/01/2022
, work completed 14/01/2022
Recommended
Endorsement Reference
Gus replaced a boiler for us. The work was done to a very high standard and on time and within budget. He is an excellent tradesperson and I wouldn't hesitate to recommend him to others.
Which? Trusted Traders Consumer
Posted on 12/11/2021
, work completed 01/10/2020
Recommended
Endorsement Reference
Arranged a boiler service with Gus, he turned up on time and very polite, completed the works required
Which? Trusted Traders Consumer
Posted on 12/11/2021
, work completed 22/09/2021
Recommended
Endorsement Reference
Gustavo and his team attended the property to fix a leak in the bathroom, they were extremely friendly and very explanatory throughout the process and the job was spot on.
Which? Trusted Traders Consumer
Posted on 12/11/2021
, work completed 18/09/2021
Recommended
Endorsement Reference
I am the owner/landlord of a small flat which has had ongoing plumbing problems. The latest was when a large patch of damp was spotted by the tenants in a wall of the flat. Clearly there was a leaking pipe somewhere, either in the wall or in the suspended wooden floor on one side of the damp or under the concrete floor on the other side. I did not want to start pulling everything to pieces without a clear idea of where the leak was. I contacted a leak detection company who used very elaborate technology that involved removing the water from all the pipes, filling the pipes with gas and using tracing rods to find where the gas was leaking. It was an utter waste of time, two men worked for a considerable number of hours, they couldn't identify the source of the leak and it cost me a fortune. I didn't know what to try next. Then I remembered that a plumber had been recommended to me for a previous job and that it had been done efficiently and at a reasonable cost. I contacted them and Gus from Tavo Gas and Plumbing appeared. He listened to the problem, listened to the pipes, worked out what the most likely explanation was and found the leak in less than 10 minutes. He was then able to break out a small area of tiled concrete to give him access to the pipework and had it repaired within a very short time. When checking the new pipework to make sure everything was sound, he discovered a washing machine hose that was fraying and beginning to seep and replaced that at the same time. I was so relieved and impressed with his ability that I asked him whether there was anything that could be done about the intractable problem of the gas combi boiler which had multiple problems and which the insurance scheme with British Gas had failed to sort. The boiler was losing pressure, delivering lukewarm water rather than hot and heating up the radiators in the central heating system at random times when the thermostat had not been switched on. Gus returned the following week, serviced the boiler properly and identified the problem that accounted for the lukewarm water and the central heating appearing to come on at random times. The problem was with the diverter valve that was not fully closing and so water from the hot water supply was being allowed into the central heating system giving the impression that the heating was coming on a random times and explaining the lukewarm hot water supply. He departed saying that he would order the part and be back to install it as soon as he had the part. He texted me a few days later to arrange to meet at the flat. At the last minute, he had to attend an emergency call out and so texted me to let me know that a colleague who had been briefed would attend in his place to make the repair. That is what happened and the flat is now fully functioning and I know that I?ve found a reliable firm that I can call on for any future problems with the plumbing or central heating. Having trustworthy people to call on, who are capable of judging what needs doing and then carrying it out is just such a relief and I can't thank them enough for getting the job done
Which? Trusted Traders Consumer
Posted on 12/11/2021
, work completed 23/09/2021
Recommended
Endorsement Reference
TavoGas have done various jobs for me, from maintenance jobs to big projects. The service and level of workmanship has been outstanding. The latest Job he has done is all the plumbing works and heating for a commercial to residential conversion of office space into a stunning selection of apartments. It has been a real pleasure working with them as they are very professional and reliable.
Which? Trusted Traders Consumer
Posted on 12/11/2021
, work completed 01/09/2021
Recommended
Endorsement Reference
Tavo Gus and Plumbing, over the past 2 yrs have usually just provided me with gas certificates and fixed the odd boiler problem. But this year I asked if he could do anything with a very old tired and scruffy bathroom. Within a week I had a quote and within about 3 weeks the bathroom had been transformed into a room to be proud of and a high end finish. Because I couldn't be in London at the time, I had to trust them to to do what they said they would and to do it properly. I am delighted to say that he went way above and beyond what was required. He used his time to source the tiles and lights, because I couldn't, painted the loo and the bathroom, "because it needed it" and alerted me and fixed other bits and pieces as he spotted them, all the while keeping me up do date with photos. To sum up. Excellent workmanship Appears when he says he will Responds quickly to queries and challenges Clean and tidy Goes the extra mile Honest Charges a fair and honest price Pleasure to deal with.
Which? Trusted Traders Consumer
Posted on 12/11/2021
, work completed 30/09/2021
Recommended