Endorsed by Which?

Taylorglaze

5.0

89 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

TaylorGlaze is an established family business with a great reputation, we channel all our energy and passion into going that extra mile for our customers.

We are accredited by several prestigious industry associations and specialise in high quality designs, top notch installations and a consistent, reliable and friendly service.

Dealing only with the best quality products and exceptionally skilled cratsman, TaylorGlaze ensure a beautiful look for your home and a robust, weatherproof and energy effecient glazing system.

TaylorGlaze specialises in extentions, orangeries, conservatories, windows, doors, bifolding doors, porches in either UPVC, alumimium or timber. We also offer roofline products and expertly fitted PV solar panels.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Timber doors
    • UPVC doors
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Sash windows
    • Window consultants
    • Double glazing installation
    • Timber windows
    • Aluminium Windows
    • Double glazed units
    • Replacement window services and repairs
    • Triple Glazing
    • Stained glass
    • UPVC Windows
  • Builders

    • Conservatories
    • Extensions
    • Porches
    • Garage conversions
  • More Services

    • windows extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
89 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent
Customer Service
Quality
Value
My second time using Taylorglaze. After receiving such excellent service the first time there was no question that I wouldn’t be using them again. I have found Daniel and his company to be very helpful, reliable and trustworthy. The price is very reasonable for the quality of product. The fitters are efficient, tidy and respectful. I am very pleased with my new kitchen window and back door and have already noticed a difference in the temperature of the room. I would highly recommend Taylorglaze and their products.
Customer in Greater London Posted on 21/02/2024 , work completed 20/02/2024
Great quality and service
Customer Service
Quality
Value
We had our windows and doors replaced by Taylor Glaze. They did a lovely job; the new door has really elevated our home's appearance, and everything has made our home warmer and we now can't hear any street/train noise. The customer service was great and friendly. We also found the price to be very fair and good value, and the quote was free of the pushy sales tactics others in the industry use. Very happy we went with them!
Customer in Greater London Posted on 06/02/2024 , work completed 02/02/2024
Very good all round
Customer Service
Quality
Value
Very pleased with work from start to finish. Daniel accommodated my request for specific date for installation of sliding door just before Christmas Quality door Fitters - James and James - were great. Punctual , efficient , clean workers and very pleasant . Went out of their way to return the following morning to finish job
Customer in Essex Posted on 03/01/2024 , work completed 21/12/2023
Excellent
Customer Service
Quality
Value
Took my time in picking this company, read review after review before deciding on Taylorglaze. Great Workmanship. Friendly team (James & James), quality Bi-Fold patio doors. All questions we had, were answered by Tony. Would very much recommend Taylorglaze.
Customer in Greater London Posted on 22/12/2023 , work completed 14/11/2023
New Porch: superb installation job
Customer Service
Quality
Value
Throughout my contact with Daniel and Shaun (the guys in charge of the build of my porch), plus the various teams who carried out the work, my experience was very good. Everyone was extremely professional providing high quality work throughout the build and finishing. They were all respectful, polite and patiently answered every one of my questions as they went along. The weather was against them a good deal of the time but every team continued to provide a high standard of work and were extremely good humoured in the circumstances - hopefully my tea and coffee making helped in a small way to sustain them! I now have a much long wanted, beautifully constructed, high quality porch, which was built to the budget quoted. It is an absolute joy to have. I have no doubt that if there is any follow up work needed I will receive a good and prompt service. I have every intention of using TaylorGlaze again and will have no hesitation in recommending this fantastic company to others.
Customer in Greater London Posted on 20/12/2023 , work completed 18/12/2023
Professional Workmanship
Customer Service
Quality
Value
Upon recommendation, our conservatory roof has been replaced with a solid roof system. From quote to installation Taylorglaze were absolutely superb. The customer service was professional, absolutely first class with Tony keeping us updated with every stage of the process. The installation team (James and James ) were excellent and again kept us updated on progress and timescale. I would highly recommend using Taylorglaze, 5*
Customer in Essex Posted on 15/11/2023 , work completed 30/10/2023
Fantastic family business
Customer Service
Quality
Value
From the beginning meeting Daniel for a quote to the end of James and James fitting the windows and doors was a positive experience. We had to replace 4 windows and French doors leading to the garden. Daniel explained how the work would be carried out and the cost was broken down. James and James had to come quite a distance but they were on time. Very very respectful of our home, putting down down sheets all over the carpets and ensuring no damage was done to the exiting brickwork whilst taking out the old wooden frames, Making good and clearing up when finished no problems at all. I would not hesitate in recommending this family run company 10/10 and we will be using them in the future to replace more windows.
Customer in Greater London Posted on 13/11/2023 , work completed 08/11/2023
great company
Customer Service
Quality
Value
Everything, from our first meeting to completion went so smoothly. The company were a pleasure to deal with, totally unlike some other window outfits of which we had one unpleasant experience. No hard sell here, just the information required and good advice. They even managed to secure matching glass for the second, downstairs cloakroom window to match our existing front door. the price was good, product is great and advice was first class. Would use again and highly recommend
Customer in Essex Posted on 30/10/2023 , work completed 24/08/2023
Incredible
Customer Service
Quality
Value
From quote to installation Taylorglaze were absolutely superb. The customer service was first class from Dan to the surveyor as well as the admin team. The installation team ( Dave and team ) were brilliant I could not recommend them enough, they were real craftsmen and also the most tidiest workmen ever!!. Overall would have to give Taylorglaze a massive 5 out of 5. For everything.
Customer in Greater London Posted on 25/10/2023 , work completed 16/10/2023
First time using Taylor Glaze, best experience ever, customers for life
Customer Service
Quality
Value
We needed six windows - 4 sash and 2 casement - and didn't have a clue where to start. After hours of research and many meetings with national & local suppliers, including a couple of ghostings when we asked questions, we stumbled on Taylor Glaze (TG). And what a gem of a find TG has been. We can't recommend them enough. From the first interaction with Daniel and ongoing communication, we couldn't fault the open lines of communication. Daniel was always on the ball, patient with our many questions, and gave us great guidance on avoiding sash windows in the bathroom and kitchen area and sticking with the original casement style. Now the job is complete, we can see how right he was! The team that did the job (Dave & Jake) were absolutely wonderful too. Punctual, courteous and looked after the space they were working within. They finished the job within the timeframe Daniel had specified. From placing the order and the guidance Daniel gave on the timing of our installation, TG delivered everything as promised. There was no messing around. The quality of the windows are exceptional, especially the sash windows. Our neighbours have been admiring them. Unfortunately, one of the window buttons broke post-installation testing. TG called the manufacturer immediately to come and repair asap. We got a call back from the manufacturer on the same day. If you're a window novice and haven't got a clue where to start, know that you'll be in good hands with Daniel & the TG team.
Customer in Greater London Posted on 01/10/2023 , work completed 27/09/2023
Quality windows and first class service
Customer Service
Quality
Value
Taylorglaze fitted sash windows to 4 large bays plus a smaller window. I have used Taylorglaze before and so was confident of quality work and a reasonable price. Daniel, the salesman, couldn't have been more helpful and James and James, the fitters, were professional, friendly and efficient. I have no hesitation in recommending them and would use them again.
Customer in Greater London Posted on 19/09/2023 , work completed 18/09/2023
LONG DISTANCE JOB
Customer Service
Quality
Value
I live in Swansea. I trusted this trader to work with me long distance to replace windows and patio doors at my daughters house in Hither Green. Daniel, the estimator and the founder's son in law, could not have been more helpful. He liaised with both of us assiduously. His specification and price were good. Our preference for over-sized doors did not phase him. The fitters arrived on the agreed date,, encountering unexpected problems with the build quality of the house. They overcame them with patience, careful thought and care. They could not have been more helpful. If only all traders would rise to these standards. Talylorglaze excelled. Hats off to which for recommending them.
Customer in Swansea Posted on 28/08/2023 , work completed 18/08/2023
Excellent service fitting four new windows to the front of our house
Customer Service
Quality
Value
We have used Taylorglaze before, and they are a first-class outfit. Daniel, the salesman, worked out exactly what we needed and the price was very reasonable. The guy that does the measuring is very impressive. If he doesn’t get the measurements exactly right, the fitters will struggle. He got it spot on. The fitters, James and James, are also excellent craftsmen - very user-friendly and efficient. They completed a big job in less than a day and a half. All in all, I would highly recommend Taylorglaze.
Customer in Essex Posted on 24/08/2023 , work completed 22/08/2023
Excellent service, well executed (again)
Customer Service
Quality
Value
After having used Taylorglaze 10 years ago for 3 huge sash windows at the front, I ordered them the 2 sash at the back in confidence. Daniel was available quickly to come on site and quoted the work within 48h. The technical survey was done promptly. The work was scheduled to accommodate my planning and was well executed. The team came on site early in the morning as announced. They are respectful of the property. They clean the debris. They pay attention to the finishing details. They say what they do and they do what they say. The after-sale is reliable too. There was a tiny issue with one of the front windows installed 10 years ago on the 9th year of the warranty: it got solved efficiently by a team coming on site and fixing the issue within 45 minutes at no cost. Can highly recommend.
Customer in Greater London Posted on 24/08/2023 , work completed 22/08/2023
Very satisfied
Customer Service
Quality
Value
I had the windows replaced in my flat. The overall process has been quick and smooth. I enquired online and a few days later I got a call back to book an appointment. Daniel visited the property and answered any questions I had, there was no ‘sales talking’ just very straight to the point, which I really appreciated. He also brought with him a sample of window to show me. After that, a quote was provided, which was in line with the market. After I decided to go ahead, they waited until I got the permissions from the freeholder before taking the deposit. After I paid the deposit, they quickly booked a surveyor on the day I requested. The surveyor arrived perfectly on time and two weeks later they already booked for the installation, in line with the timeframe that I had proposed. The installation lasted half day and the guys were very polite and tried to be less intrusive as possible. I requested a minor fix after the installation, which was accommodated immediately. The FENSA certificate arrived 7 weeks later the settlement of the invoice. Overall I am satisfied with the experience and the quality of the windows.
Customer in Greater London Posted on 25/06/2023 , work completed 02/05/2023
Conservatory Roof Replacement
Customer Service
Quality
Value
The whole team at Taylorglaze were so knowledgeable and helpful. We had our conservatory roof replaced and we could not have asked for a better service. Great communication from start to finish, with professional, tidy and smooth installation. The finished product is great, we wish we had done it sooner! Thank you Taylorglaze for making the whole process and experience stress free. We would not hesitate to use Taylorglaze again or to recommend their services.
Customer in Essex Posted on 21/06/2023 , work completed 30/05/2023
New Bi-fold door. Reliable and Efficient
Customer Service
Quality
Value
Very pleased with the service received from my initial enquiry up to the quality of the product, and the work undertaken. I would definitely recommend Taylorglaze
Customer in Essex Posted on 15/06/2023 , work completed 01/06/2023
Excellent service
Customer Service
Quality
Value
Daniel came on time explained everything gave me an excellent price. Fitters came and completed a wonderful job. The fitters were punctual neat and tidy. A minimum mess which they cleared away. An absolutely excellent service. This company also did work in both mine and my daughter's house two years ago with the same fitters. Excellent workmanship.
Lynne in Greater London Posted on 26/05/2023 , work completed 23/05/2023
Excellent
Customer Service
Quality
Value
Daniel and the rest of the Taylorglaze team were a pleasure to deal with from start to finish. Honest, professional, straight-forward advice with no hard sell and the cost came in at around 50% cheaper than my quotation from a national double-glazing company. The windows are fantastic quality, look absolutely superb and were fitted really well. I highly recommend!
Customer in Greater London Posted on 23/05/2023 , work completed 05/05/2023
Replacement windows in 4 bed house
Customer Service
Quality
Value
This is the third occasion when we have used Taylorglaze, twice for replacement windows and once for a conservatory repair. All three jobs were very well done with no issues. The first job was replacement windows and doors in our Woodford Green house about 20 years ago. These windows still look good today. Recently we moved to South Cambridgeshire where we Taylorglaze replaced the windows and doors there. Again the job was done to a high standard and has made the house a good deal warmer and less drafty. Overall we would recommend Taylorglaze without hesitation
Customer in Cambridgeshire Posted on 17/05/2023 , work completed 28/02/2023
Premium products and high quality installation
Customer Service
Quality
Value
This is the second time I’ve used Taylorglaze. I first came across them when looking to replace the windows in my mums house. We got three quotes that time and they came out in the middle but what swung it for them was the level of detail they provided, the patient reassurance they provided when I had lots of questions and the non pushy approach that Daniel had. He is a real pleasure to work with. The installation was smooth and considerately done. There was hardly any mess afterwards as the guys did such a good job of cleaning up each day. So when I moved into a new property that needed new windows I contacted Taylorglaze again to see if they could do our property. Our property is in a conservation area and we wanted windows that didn’t seem out of place with neighbours. We had tons of questions and again Daniel patiently answered them all and worked to try and get us every reassurance he could. Even arranging for us to visit the Masterframe factory so we could compare different options. The installation was sensitively carried out, the guys took care and time so that tiles in our kitchen and bathroom were preserved and not damaged where they came close to window frame. They kept us updated regularly through the days on how the installation was going and meticulously cleaned the windows and the rooms so everything was neat and tidy at the end of each day. Really a premium company at a reasonable price.
Customer in Hertfordshire Posted on 08/05/2023 , work completed 11/04/2023
Replacement windows
Customer Service
Quality
Value
Taylorglaze installed new front windows including a bay window. The fitting team carried out the work in challenging weather conditions (rain, sleet, wind!). The products are excellent quality and Daniel and his team are a pleasure to work with. Daniel is very good at talking through all options and making suggestions. This is the third time we have used Taylorglaze and we would not hesitate to recommend them.
Chris and Georgina in Essex Posted on 07/05/2023 , work completed 10/03/2023
Excellent service from start to finish
Customer Service
Quality
Value
Taylorglaze installed 5 new windows for me in Rotherhithe. Right from the get-go, they were professional, courteous and 100pc reliable. No hesitation in recommending them.
Customer in Greater London Posted on 05/05/2023 , work completed 03/05/2023
Windows and extension
Customer Service
Quality
Value
We used Taylorglaze for both an extension and new windows. We were so happy with the quality of the build on the extension, the friendliness and professionalism of the team and the thoroughness of the process that it was a no brainer to use them to replace our windows. The process of changing the windows did not disappoint and again Daniel and his team were professional, friendly and did a really good job. We would 100% recommend on both! Thanks to all.
Customer in Greater London Posted on 05/05/2023 , work completed 07/04/2023
Very Impressive
Customer Service
Quality
Value
This company were brilliant from start to finish. The windows and doors are top quality, the customer service was good and the install is nothing short of a work of art. The installers were really helpful, friendly and professional.
Customer in Greater London Posted on 24/04/2023 , work completed 21/04/2023
Good quality job with good service
Customer Service
Quality
Value
Daniel was great to deal with, providing a clear sales process and helping us find the right doors and windows. Dave and his team who came to install were friendly and knowledgeable, and despite encountering quite a lot of complications with our property with how previous windows had been installed, worked long hours and went out of their way to get it completed, including doing additional work to make some small repairs they found to previous issues. The service afterwards was good as well, following up in detail, and coming back promptly to remedy to small couple of bits of snagging we found. They were competitively and transparently priced compared to other traders, and have provided a great quality final product.
Customer in Greater London Posted on 13/03/2023 , work completed 04/02/2023
New windows
Customer Service
Quality
Value
We have been thoroughly impressed by the team at Taylor Glaze and would highly recommend them. The whole experience from sales quote to installation has been smooth, efficient and very professional. Daniel's respectful and thoughtful approach was a breath of fresh air from the usual hard sell we had experienced from other companies. James & James, the amazing installation team, equally held this respect for us and our home in how they went about their job. It did not feel intrusive at all and we are very happy with the finished result. We know the windows look good as a number of people have knocked on our door asking who did our windows! We have gladly pointed them in the direction of Taylor Glaze.
Customer in Greater London Posted on 05/03/2023 , work completed 24/02/2023
New front window, Very pleased with Taylorglaze.
Customer Service
Quality
Value
Called Taylorglaze, based on reviews. Daniel polite and friendly. Provided a competive price compared with other firms. No hard sell, and great communication. “Price given is price paid” . Two workmen both called James did the installation of a new window. Friendly and professional, but more importantly did a excellent job. Tidied up the mess left, and even fixed two broken handles on other windows in my property. Would highly recommend and use this firm again. Thanks
Customer in Greater London Posted on 23/02/2023 , work completed 22/02/2023
Excellent windows and service
Customer Service
Quality
Value
I contacted TaylorGlaze with regards to windows for our loft extension. They were incredibly friendly, helpful, and professional. They even recommended a good builder, who also did an amazing job. In the end we had our new black matt aluminium flush windows and sliding doors, as well as replacement for our first floor windows all done by TaylorGlaze and we're really pleased with the result! I wanted to customise the style further and give a nod to the house's past by adding bronze monkeytail handles, which was all doable. I love when a company is open for customisation and individual style requests. Everyone who comes to visit admire our windows! We are now in the process of more work on the house and wouldn't look anywhere else for new windows!
Customer in Greater London Posted on 08/02/2023 , work completed 07/02/2023
Loft extension and rear extension
Customer Service
Quality
Value
We were recommended Taylor glaze by a friend and we are so happy that we chose them to carry our work. We had a loft extension which included a bedroom, walk in wardrobe, study and bathroom. And then a rear extension across the back with two rooms, one part of the existing living space and then a utility room as well. The standard of workmanship was really good and we are really pleased with the finished result and would recommend Taylor glaze.
Jenni in Greater London Posted on 16/12/2022 , work completed 08/12/2022
Excellent Quality windows, professionally fitted at Good Price. Highly recommended.
Customer Service
Quality
Value
I selected TaylorGlaze as they had fitted uPVS Sash windows into a neighbours property, which I couldn't tell apart from timber windows. The quoting and measuring up service was friendly and efficient, and the fitted windows are beyond my expectations. As our property is an old terraced period house, it has its quirks but the fitters produced a superb finish that improves the rooms inside and the external appearance of the house as well. Delighted with the finished result. A stressfree, reliable, friendly service installed on the agreed day at a good price. Highly recommended. I have more windows that need replacing and will look to TaylorGlaze again withoiut doubt.
Karen in Greater London Posted on 03/12/2022 , work completed 24/10/2022
Excellent service and products.
Customer Service
Quality
Value
From meeting with Daniel to discuss and choose my options to the fitting it has been a smooth and trouble free experience. A very professional company in my opinion. My windows and door were fitted by Dave and Ryan. Both exceptionally hard workers who were clean in their work, tidy and respectful of my property. They paid great attention to even the smallest detail and I am very pleased with the end result. The quality of products is excellent at a very competitive price. So glad I took the recommendations to use Taylorglaze and I would have no hesitation in using them again and recommending them to others.
Customer in Greater London Posted on 01/12/2022 , work completed 30/11/2022
Great service, nice chaps
Customer Service
Quality
Value
Daniel was great. Clear, fair and honest advice. Windows arrived quickly, and James and James fitted them promptly, and with courtesy and good humour throughout. Taylorglaze we’re recommended to us, and we’re pleased to recommend them to there.
Customer in Greater London Posted on 13/11/2022 , work completed 03/10/2022
Excellent work
Customer Service
Quality
Value
A lot of options out there and not easy to know who to opt for but definitely the right choice. Sensible advice when choosing followed by great team of fitters delivering high quality products. Delighted with the quality of the new windows and the overall service. Great attention to detail, minimal disruption when fitting and a first-class finish in every room. Very happy to recommend TaylorGlaze.
Customer in Greater London Posted on 11/10/2022 , work completed 10/10/2022
Replacement windows
Customer Service
Quality
Value
I would highly recommend using Taylor Glaze for your window needs. Their prices are very competitive, and they are clear in their communication regarding the process. I would have no problem using their services again in the future. I had to organise the work on behalf of a family member, and the whole process could not have been easier.
Customer in Greater London Posted on 21/09/2022 , work completed 15/09/2022
Glad we chose Taylor Glaze
Customer Service
Quality
Value
We had a 30 year old half brick conservatory that need replacement windows, and doors into the garden, but the best choice was the new supalite tiled roof system that looks amazing, we are delighted with it. We would like to thank James and James for their work, also the team that came to do the roof and the plasterer, sorry can't remember all your names. The work was carried out promptly, and efficiently. We would highly recommend Taylor Glaze. Ray and Carole Clark
Customer in Essex Posted on 05/08/2022 , work completed 28/07/2022
Great service and great workmanship
Customer Service
Quality
Value
Daniel provided an excellent service, measuring, quoting and answering all questions clearly and without pressure. Installation was arranged efficiently and the two installation guys, Dave and Ryan were great. They kept tidy working areas, were respectful of the space and great at their jobs. The final results are brilliant. All done in exactly the time they anticipated. Highly recommend Taylorglaze, for an all round great service and value for money.
Customer in Greater London Posted on 15/07/2022 , work completed 08/04/2022
Window istallation
Customer Service
Quality
Value
Chose Taylorglaze because of good reviews and pleasant and helpful sales process; they showed us an example of the window so we could see exactly what we were getting. Installation was carried out in one day, no mess left. All in all a good job and very satisfied.
Customer in Greater London Posted on 14/07/2022 , work completed 30/06/2022
Great service
Customer Service
Quality
Value
We used TaylorGlaze to replace some first floor windows with tilt and turn double-glazed units. From start to completion the work was undertaken to a very high standard, from initial design and estimation of costs to installation. The process was well organised and completed to our satisfaction. The installation was conducted calmly, cleanly and without any fuss or mess. We would definitely use this company again. Small and local definitely worked well for us.
Customer in Greater London Posted on 04/07/2022 , work completed 29/06/2022
Highly recommended
Customer Service
Quality
Value
We used Taylor Glaze to replace 11 sash windows in varying states of disrepair, and one back door. The project went brilliantly from start to finish and I can not recommend their work highly enough. We opted for UPVC replacement sash windows. I've seen some dodgy UPVC windows but these are fantastic. They look fantastic and work brilliantly. Everything was finished to a very high standard, with proper wood architraves all around. The work took five days and was completed on time. It all went swimmingly and we are very happy with the result with no snags or niggles needing attention - when the guys said it was finished it actually was. The installation guys were super flexible and planned the work around our schedule. They cleaned up as they went and took all the waste including the old windows with them when they left. If you are looking for replacement windows and doors and go with Taylor Glaze I guarantee you won't regret it.
Customer in Greater London Posted on 29/05/2022 , work completed 27/04/2022
Highly recommended
Customer Service
Quality
Value
We found this company from a local search and went to them after an enquiry as to how much glass would be showing as opposed to the thickness of the frames. This was particularly important for us as another window done previously by another company had lost a lot of glass area. We were thrilled with the outcome. We found Daniel, who we constantly liaised with, to be fair, honest and very well organised and we had a very reasonable quotation. The work was done very quickly and to schedule. We were impressed by both workmen. Overall, the whole experience was great. Would highly recommend.
Customer in Greater London Posted on 27/05/2022 , work completed 18/05/2022
Expectations Exceeded
Customer Service
Quality
Value
I can't praise Taylorglaze highly enough. From the friendly and no pressurised advice from Tony through to the brilliant expertise of the installation team led by Sean - just a fantastic project. I would have no hesitation in recommending them to anyone and my wife and I are absolutely delighted with the extension/conservatory they have built for us. Everything was delivered on time when they said it would be and the regular updates were just fantastic, as we had terrible experiences of builders in the past. The whole experience has surpassed my expectations. I would recommend anyone to use Taylorglaze.
Jan in Essex Posted on 03/05/2022 , work completed 01/10/2021
Excellent work
Customer Service
Quality
Value
We had contacted Taylorglaze a few years ago to replace our bay windows but didn't go ahead then. We finally decided to replace the windows and I contacted them again. They remembered us, came and gave a new quote and installed the new windows on the day they had indicated well within the time frame given. Very efficient and good service.
Customer in Oxfordshire Posted on 17/03/2022 , work completed 13/03/2022
Fantastic windows, friendly and professional service
Customer Service
Quality
Value
We used Taylorglaze to replace all of our external windows and doors following a family recommendation, including two large windows/doors opening to the rear patio. We wanted to keep wooden frames, which meant a lengthy wait for the supplier, but the Taylorglaze team kept us well informed throughout the process. We also found working with the team in advance very professional, including discussions of how to redesign pane layout to maximise light and air flow through our house. The fitters were extremely professional and friendly, and were able to be very flexible around our particular needs (including a delay to fitting due to a positive COVID test at our end). We're delighted with the windows, which make such a difference in terms of light, insulation and sound-proofing.
Customer in Essex Posted on 21/02/2022 , work completed 02/02/2022
New conservatory.
Customer Service
Quality
Value
We asked Taylorglaze to quote and build a new conservatory in our back garden. The quality of the end product looks very good both externally and internally, and was completed to the agreed budget. We were regularly kept informed of progress, and the workmen were courteous, friendly, on time and cleared up all the mess afterwards. There were minor flaws in the doors and windows which were identified by the workmen and quickly replaced. We are happy to recommend them.
David and Dawn in Essex Posted on 19/02/2022 , work completed 02/02/2022
Exceptional Service.
Customer Service
Quality
Value
We were unsure who to get to replace two sets of French doors so looked to Which? Trusted Traders for a recommendation. Taylorglaze proved to be an excellent choice. They kept us informed throughout and the fitters were professional in all aspects of their work. The positioning of the doors was particularly challenging but the fitters persevered with the result that the doors fitted perfectly. We highly recommend Taylorglaze.
Customer in Greater London Posted on 07/02/2022 , work completed 02/02/2022
Brilliant service
Customer Service
Quality
Value
I had a fair few quotes to replace my patio doors, and Taylorglaze's was the most reasonable by a long way (which was just as well as there's no way I could have afforded the prices that most of the other companies were quoting). I had a hunch they would be good, based on their Which reviews, and I'm happy to say they lived up to my expectations. The guys who fitted them were very friendly and professional and did a great job. And a big shout out to Daniel for providing such great customer service throughout. In terms of the actual patio doors - they are really great quality, and look amazing. All in all, Taylorglaze are an honest company that provide a great service - and I'll definitely recommend them to my friends.
Customer in Greater London Posted on 10/01/2022 , work completed 07/01/2022
110% Awesome
Customer Service
Quality
Value
This family-run business is fantastic with care and attention to detail. Their level of communication is first class and they always speak honestly. The products are really amazing and the demonstrations and discussions before purchasing really make you feel confident about what you are buying. Following updates are timely and exactly what you expect. No reason to hesitate with Taylorglaze - good old fashioned English business.
Customer in London Posted on 06/12/2021 , work completed 28/02/1970
Excellent service and installation
Customer Service
Quality
Value
We used Taylorglaze for a few projects on our house over the past year, they have been excellent and we have recommended them to friends. From the outset Tony gave us confidence in the professionalism and quality of the company, taking us through options and providing drawings for ideas of new window configurations. We had a lot of questions and he was happy to help. The window fitters, Justin and Jason, were great, they were respectful of the house and and really cared about the detail. We've been very happy with the result. We then asked Tony for ideas and a quote for a conservatory replacement. We wanted a space that would be light and could be used through the winter and summer. We also wanted a ceiling with skylights rather than a glass roof. His proposal was exactly what we wanted and came with designs and to our budget. Shaun managed the development of the conservatory replacement, which came with a portal steel frame, solid wood pitched roof, and large skylights. The quality of work was outstanding. He kept me up to date throughout, and I'm sure they had every weather condition to deal with during the project! We have been really very pleased with the final result which has turned out better than we originally imagined. Thanks to everyone on the team that we met through the year.
Customer in Greater London Posted on 03/11/2021 , work completed 31/08/2021
Great Job!
Customer Service
Quality
Value
My wife and I are very pleased with our new patio doors and were very impressed with James and James from Taylorglaze who did the installation. We were also impressed with the professionalism of Taylorglaze including an initial visit by the owner to provide a quote and a subsequent survey. Tony Cass kept us informed at all times from order to installation. Thoroughly recommend.
Customer in Essex Posted on 31/10/2021 , work completed 22/10/2021
Professional and friendly
Customer Service
Quality
Value
We got a front door and entrance hall window replaced. After a visit from Daniel to check our site we got a very reasonable quote later that day. We had an extra detail requiring a cat flap to be fitted at the bottom panel of the window. This was all dealt with professionally and easily. They were accomodating around our availability when booking a date for the work to be completed. The job was completed in two sessions as one of the glass panels was damaged and couldn't be fitted initially. However, they were incredibly professional, got a new panel and within a week returned to fit the final panel, which took them about 10 minutes. Overall the whole experience was incredibly easy and we're very happy with the new door, windows and cat flap.
Customer in Greater London Posted on 11/10/2021 , work completed 08/10/2021
New windows and doors
Customer Service
Quality
Value
We are very pleased we chose Taylorglaze to fit new windows, kitchen doors and patio doors. Daniel visited us and talked through their products and helped us decide what style of doors and windows would suit us best. The window fitters were very professional and worked quickly without rushing. They were very clean, tidy and considerate and removed all rubbish. The windows and doors are excellent and we are very pleased with the quality. We would use Taylorglaze again.
Georgina and Chris in Essex Posted on 26/09/2021 , work completed 17/09/2021
Double glazed front door
Customer Service
Quality
Value
They have done a fantastic job on my new front door as the locks had failed on my original one. Daniel was most helpful and friendly in the first instance and the job was completed in the time scale agreed. The fitters were efficient and the job was done in a couple of hours I would not hesitate to recommend this company
Christine in Greater London Posted on 14/09/2021 , work completed 13/09/2021
Impressive quality Product and Installation
Customer Service
Quality
Value
TaylorGlaze removed our existing porch which was coming away from the house. Having accepted the quote (that came from Daniel) which was clearly set out, a surveyor came to confirm the measurements and outline the timescale. All the installers ** were craftsmen in their trade, and worked to the high standard we expected. And we are absolutely delighted with the finished product which included the digging of new footings. The final price completely matched the quote. **Stuart, Jack, Mark and Aaron.
Michael in Greater London Posted on 17/08/2021 , work completed 31/05/2021
All good here
Customer Service
Quality
Value
We contacted Taylorglaze after a recommendation from a friend and would happily recommend them again. Dan was very knowledgeable, clear and up front with the plan and price. Plenty of options to chose from and we personalised it to what we needed (with Dan’s advice and help). The fitters were incredible, so respectful of our home and did not leave any mess or waste for us to clear up or dispose of. They were very friendly and arrived on time and worked so hard all day. The finished door is great quality and well installed.
Helen in Greater London Posted on 07/06/2021 , work completed 03/06/2021
Replacement of two bedroom windows
Customer Service
Quality
Value
From initial contact to completion, a thoroughly first class experience! Knowledgeable with solutions and ideas not considered before allowed us to get the products we needed. The installation was done by a father and son team who arrived on time at the agreed time and worked nonstop without a break until 3pm having laid down dust sheets and clearing up afterwards! The quality of the work was outstanding! Will use again when we replace our front door! Well done!
Vic in Epping Forest Posted on 07/05/2021 , work completed 07/05/2021
Great sliding patio doors
Customer Service
Quality
Value
We decided to update our 30 year old patio doors which had become difficult to open, and were letting in the cold. After careful consideration of local companies, and several well known companies, we decided on Taylor Glaze. They had great reviews and were competitively priced. We are very pleased with the quality and workmanship of the doors. They open so easily, and certainly keep the noise out and the warmth in. They were fitted in one day by very friendly and polite fitters. The whole process was easy and we are delighted with the end product.
Customer in Greater London Posted on 04/05/2021 , work completed 30/04/2021
New front door
Customer Service
Quality
Value
I am so happy with my new door, it is exactly what I had hoped for. Taylorglaze are fantastic, they provide a high quality product professionally. There is a wide choice and they will advise you if needed. They are reliable and the communication is excellent. On the day the fitter was very experienced and paid attention to detail, resulting in a perfect job. Thank you!
Customer in Greater London Posted on 26/03/2021 , work completed 25/03/2021
Well pleased
Customer Service
Quality
Value
Replacement double glazing, 7 windows in all with Evolution R9 at the front and Stormproof in the rear of the house. Three quotes obtained and we went with Taylorglaze because of the quality of the product., prices were similar. Daniel’s persistence paid off because we had a long wait for the second quote. The company were very friendly and accommodating around COVID concerns at the height of the pandemic. Once we gave the go ahead it was full on. The lead fitter was excellent, you could tell he took pride in the work, restoring pebbledash surround, tidying up. I spotted a small pile of rubble on the roof and wondered if he would leave it. He didn’t . The end product we were very pleased and positive comments have followed from family and neighbours. Definitely recommend.
Customer in Essex Posted on 25/03/2021 , work completed 20/03/2021
Exceptional service from start to finish
Customer Service
Quality
Value
Taylorglaze provided an exceptional service from start to finish. We contacted three different companies for site visits and quotes. We were on a tight budget and although Taylorglaze were not the cheapest, we felt confident in their professionalism and knew we could trust them. We had all our windows and front door replaced, including some very badly fitted sliding doors and windows in a new extension. Daniel was polite, friendly and knowledgeable about the products. He advised on us clearly on different options to meet our needs and budget (eg. acoustic glass for rooms facing a busy road, different door styles) and always kept us in the loop with timelines, including the challenges of scheduling the work during Covid lockdown. Justin and Jason were equally friendly and we felt totally as ease with them working in our home. They did an expert job of installing everything, right down to the finishing touches of 'making good'. The wooden architrave they fitted surrounding the windows is beautiful. We couldn't be happier with the results. Our home is warmer and quieter than we ever thought possible and we love the look of our new gazing and doors. We completely recommend Taylorglaze for service, quality of product and installation.
Customer in Greater London Posted on 28/02/2021 , work completed 09/12/2020
Quality work on a new bay window
Customer Service
Quality
Value
Taylorglaze did a great job replacing an old double-glazed bay window and taking out the disused sash box. The finish is better than expected and they went above and beyond to make sure it was fitted perfectly even though the 100-year-old walls and window sill are uneven. They were all helpful to deal with throughout and flexible with dates during the lockdown. The rest of my house is now looking shabby by comparison.
Customer in Greater London Posted on 22/02/2021 , work completed 20/02/2021
Great double-glazed sash windows!
Customer Service
Quality
Value
Very pleased with our new double-glazed sash windows, they make all the difference to the rooms! Taylorglaze were professional and took the time to explain the details. Even during the difficult Covid period and inevitable delays they did their best to accommodate! Would recommend.
Customer in Greater London Posted on 06/12/2020 , work completed 28/10/2020
Pleasure to deal with, great firm
Customer Service
Quality
Value
Fantastic all round. The quote was considerably lower than the big faceless countrywide competitors which suit me as Id rather have someone local. Installation was done in no time at all and I can't fault either the product or installation. Have already recommended to friends! If I ever need anything else do I would be happy dealing with them again!
Customer in Greater London Posted on 30/11/2020 , work completed 27/11/2020
Extension, glazing and roofing
Customer Service
Quality
Value
Excellent company from beginning to end. Clear communication with a quick and competitive quote. Work completed to estimated dates and cost, and to an excellent standard. Particularly impressed with the quality of the glazing. Would definitely recommend, and use again.
Customer in Greater London Posted on 25/11/2020 , work completed 20/11/2020
Fantastic finish with patient, professional and adaptable service. Brilliant!
Customer Service
Quality
Value
We have had such a great experience with Taylorglaze. They fitted two sets of very large sliding doors, three bedroom windows and a huge bank of glass with back door. A big job but Taylorglaze were more than up to the task. Even with the complications of COVID and less than cooperative builders, Tony and his team worked efficiently and delivered a fantastic finished product as quickly as possible given the circumstances. Customer service was also always brilliant - quick to respond to questions and even took us to see another of their projects so that we could see their products in reality. An all round great experience and at a really reasonable price.
Customer in Greater London Posted on 15/09/2020 , work completed 28/07/2020
Douoble glazed aluminum sliding doors
Customer Service
Quality
Value
I contacted Taylorglaze for a quote to replace some old PVC sliding doors with new ones through the website. They got back to me on the day to arrange a consultation visit for the next day. Daniel explained the different options for PVC or aluminum replacements and send me a quote the day after. I wass really impressed with the swift and service, not pushy but polite and competent. After we places our order Daniel kept us up to date about delivery times and installation. When the installation date came he was also present to make sure everything was delivered as ordered etc. Justin and his colleague were also very polite and did a great job with the installation. Even the cat (who is normally afraid of noise and builders) wasn't fussed and made friends with them. We expected some dust and dirt but they left the it all immaculate. The doors are great quality, they make such a difference to the feel of the room and we love them. I highly recommend Taylorglaze.
Reny in Greater London Posted on 08/09/2020 , work completed 21/08/2020
A Great Job Done by Taylorglaze
Customer Service
Quality
Value
Taylorglaze did a great job fitting Masterframe sliding sash windows in my home The installers - John and Neville are highly skilled and experienced and completed the work swiftly and to a high standard. Daniel explained all the options prior to preparing a quotation and maintained good communications throughout. Very happy to recommend this company
Customer in Greater London Posted on 25/07/2020 , work completed 16/07/2020
Excellent service and great workmanship
Customer Service
Quality
Value
Taylorglaze replaced the old double glazed windows at the front of our house. This was a positive experience from the start. The salesperson was helpful but not pushy and his initial quote was not - as with several other companies we tried - outrageous; we were consequently able to agree a price that I think was fair and reasonable. The product is good quality and profile of the PVC conveys a premium look (with some nice detailing on the frame and quality handles). The two fitters - John & Neville - were excellent. Clearly experienced and hard-working, our windows were installed in 2.5 days with minimal fuss and disruption. We are very pleased with the final appearance and the care that was taken to ensure minimal damage to surrounding plaster, etc. They even put right the poor workmanship of the previous installers - by replacing large sections of cement that had been 'slapped' into where the external cill meets the wall with brick slips that matched the surrounding masonary - so I have no hesitation whatsoever in saying that you can trust this company to deliver a quality product and service.
Customer in Essex Posted on 26/06/2020 , work completed 26/06/2020
Brilliant result, we love it!
Customer Service
Quality
Value
We were looking to replace single glazed timber framed windows on our victorian terrace house. We wanted to keep the original design features and Daniel came round to show us a sample product which we were really impressed with. We got one other quote, but the other company was unable to match Taylorglaze, and we also liked the Taylorglaze product more. John then did the work, he was excellent, so fast and they looked great straight away. Would really recommend Taylorglaze!
Customer in Greater London Posted on 16/05/2020 , work completed 14/05/2020
New conservatory windows and a tiled roof
Customer Service
Quality
Value
Taylorglaze are a good company with exceptionally good tradesmen. They always turned up when they said they would and they always cleaned up before they went home. I would recommend them and I will definitely use them again when I replace the rest of my double glazed windows.
Bob in Thurrock Posted on 11/05/2020 , work completed 07/05/2020
Replacement windows etc.
Customer Service
Quality
Value
Taylorglaze did an excellent job in replacing our windows, soffits, fascias and gutters. All was done quickly and efficiently and represented good value for money. We were more than happy with the standard of work and would not hesitate in recommending them. It was good to use a local firm.
Customer in Greater London Posted on 09/12/2019 , work completed 27/11/2019
Excellent job
Customer Service
Quality
Value
I have four one bed starter homes, which are let and I wanted double glazed. I contacted a number of local firms, all mentioned by Which? Daniel of Taylor Glaze was the first to come back to me, within 24 hours. The others were rather tardy in their response and I had to contact one of them twice before I got a reply. I found Daniel polite, knowledgeable and pleasant. I did not want to be too involved with the work because being the landlord, tenants tend to bring up other issues which should be dealt with by the agent. After taking Daniel to see the properties in order to make an initial quotation all subsequent arrangements were arranged between Taylor Glaze and the agent. During the work a problem emerged with a bay window at one of the properties. It required additional support which was done by Taylor Glaze after they had contacted me regarding the additional cost. This work was not part of the original quote and one could argue it was my responsibility to find someone to do it, not theirs, but they took care of it. They even replaced the window extractor fans at two of the properties, again not really their responsibility. I am very pleased with the final results. Theirs was not the lowest quote but they were not that far away from it.
Customer in Greater London Posted on 02/11/2019 , work completed 30/10/2019
Excellent Company quality product & brilliant service
Customer Service
Quality
Value
Had large sash bay window plus one sash & two casement UPVC wood grain effect windows fitted in Victorian property. I cannot recommend these guys enough, first meet Daniel the sales guy who gave us a guide to their different types of products and brought a smaller demo window for us to see how the product looked and worked. The work was carried out by John & Neville two lovely Guys and excellent tradesmen. The standard of work is amazing and the finish and the look I could not ask for better. Talorglaze were very competitive on pricing and offer a great product and all round friendly service. I would not hesitate to recommend Taylorglaze for their service, product, & workmanship excellent.
Customer in Greater London Posted on 21/10/2019 , work completed 18/10/2019
Beautiful windows, effortless service
Customer Service
Quality
Value
Taylor Glaze installed three new windows in our 1960's build home. They were very easy to work with. They were quick to get back to me after my initial enquiry. Any emails or phone calls I sent were returned promptly - mostly on the same day. Daniel was able to come to the house in the evening, outside of my husband's work hours, so both my husband and I could look at the samples. They also were proactive in contacting myself while we were working together - I never had to wonder about how things were proceedings nor was I bombarded with communication. After explaining the look & function I wanted, Daniel was able to suggest different products at different price points, and the pros & cons of different types. The installation only took one day, and they arrived promptly, cleaned up after the job, and took away all rubbish. The windows themselves are beautiful, with modern aluminium frames to allow for more glass, and double -glazed acoustic glass. (We live across from a busy intersection. ) When it's time for more windows, I will give them a call, and won't hesitate to recommend them to friends.
Customer in Greater London Posted on 14/10/2019 , work completed 21/08/2019
Excellent company, excellent quality service and work
Customer Service
Quality
Value
The project was to install 8 replacement double-glazed wood effect upvc sash windows, a back door and an additional window. Taylorglaze is an excellent company with outstanding one-to-one service (no limit on the time and care taken to demonstrate and explain the windows and the installation, and to answer queries), outstanding product (Masterframe), outstanding, thoughtful and efficient installation; and a competitive price. What more could one want? I do not hesitate to recommend Taylorglaze very highly and to give it the highest rating.
Ann, Greater London Posted on 05/09/2019 , work completed 24/05/2019
Replacement Windows
Customer Service
Quality
Value
Taylorglaze replaced 6 large sash windows for me. I chose them because they looked to offer quality products at a fair and competitive price. Everything went very well throughout from the initial visit (thanks Daniel) and specification, through the detailed survey and measurements, to the fitting itself (John and Neville did a super job). I'm very pleased with the outcome.
Keith, Greater London Posted on 30/08/2019 , work completed 07/08/2019
Replacement doors and windows
Customer Service
Quality
Value
Taylorglaze were recommended to us whilst looking for new patio, French and front doors plus windows. All were bespoke sizes and styles, and some needed structural work to the house too. Tony Cass was very polite, prompt, provided good ideas and competitive pricing. The doors and windows were all fitted on time, Taylorglaze working within tight time constraints that we had to set. All the new fittings are very high quality and look great. John, the fitter was similarly very helpful, and left no mess whatsoever. We definitely recommend Taylorglaze.
Customer in Southend-on-Sea Posted on 15/07/2019 , work completed 02/07/2019
Loving our single storey extension
Customer Service
Quality
Value
I went with Taylorglaze as they were interested in the detail and providing a high quality service. Our extension has made a huge difference to our 3 bed end of terrace and the work is of high quality with a fantastic set of bi-fold doors and Velux windows installed. The team on-site were extremely friendly, very polite and kept the site tidy. I would certainly use them again.
Customer in Kent Posted on 01/04/2019 , work completed 08/02/2019
Taylorglaze review
Customer Service
Quality
Value
This is the second project we have used Taylorglaze for our home. They initially did a conservatory with our neighbour a the same time and we got them back to do a side kitchen extension. Overall the guys are great, very accommodating, clean and tidy and work well. good friendly team and a pleasure to have around the house. I found their pricing to be competitive as well. Happy to recommend and we would use them again in a heartbeat, but first I need to save some money :-)
Orpington Road Posted on 29/01/2018 , work completed 29/01/2018
Which? Local Review
Customer Service
Quality
Value
Many thanks to members who recommended this company; they have done an excellent job for us. CRM's experience of them is exactly as we found them. We had all our many windows replaced, plus the porch, back door and sliding patio door, as well as soffits and guttering. Although the holiday period extended the time it took, it was basically done to time. Both the roofline and windows teams were prompt, efficient and tidy workers who took a pride in working to the highest standards. We were kept informed about progress with the work and why it was necessary to make some small changes to the order of some of it. Above all, John and Neville who installed the windows etc did everything they could to make this big job as easy as possible for us and showed the utmost respect towards us and our home. I was grateful and relieved at the care they took to work cleanly and to tidy up as they went along and they even made good a few existing defects in the rendering for us. The quote was slightly above other small companies, and certainly higher than the Rehau suppliers we also invited to quote. However, the way Tony listened to us, the help he gave us to design the project as we wanted it and the care he took to ensure that he sourced the products that would truly meet our needs, as well as the efficiency of the office communication, were in a different league to all the others. Although aware that others would do the installations, his approach inspired confidence which proved to be fully justified. I believe that for the quality of the service received it was good value.
HNMT Posted on 26/08/2016 , work completed 26/08/2016
A JOB WELL DONE
Customer Service
Quality
Value
Approximately 12 years ago Taylorglaze replaced the windows of our home in Woodford Green. We were then very pleased with the windows, standards of work and the professional approach by Tony and his team of fitters. The windows stood the test of time and were trouble free. We moved to Colchester in December 2015 and looked at sample windows being offered by local window replacement firms. In my opinion none of the windows on offer matched the high quality of windows that we knew could be provided by Taylorglaze. Tony visited us and offered us sound advice on permutations on openings, appearance and merits of triple glazing and acoustic glazing etc. and Taylorglaze replaced the 13 windows in our house in June 2016. The whole installation was carried out to a very high standard and the promised start date and installation period was adhered to.The fitters arrived punctually each day and appreciated that it was our home. They took a pride in their work, cleaned up as they completed in each room and at each stage they asked if we were satisfied. Another job well done.
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
TaylorGlaze
Customer Service
Quality
Value
We engaged TaylorGlaze on the recommendation of a friend and neighbour. The project was a large extension and opening up of our ground floor area. This involved the removal of an internal wall and an existing brick built conservatory. Throughout the deconstruction and reconstruction the TaylorGlaze team we a pleasure to work with. From a clear understanding of the brief to their behaviour on site. They were courteous, friendly, tidy and good at what they did. Nothing seemed to much trouble and the occasional change in plan foisted on them by us was taken in their stride and executed with good grace! They were aware of our neighbours' sensitivity to the work and ensured that they were kept happy throughout. We couldn't be happier with the end result and I would have no hesitation in recommending them for any job large of small. A great team!
John Murray Posted on 29/01/2016 , work completed 29/01/2016
Which? Local Review
Customer Service
Quality
Value
Taylorglaze replaced fascias, soffits and gutters. The property is 3 storeys, so scaffold was required which makes a fairly simple job more expensive, but they arranged the scaffold around my other building works which was helpful. Tony came to view the job and I appreciated the mock-up demo-model of what component parts of the fascia/ soffit would be in the replacement - it enabled me to make a more informed decision when comparing to other quotes which replaced fewer parts. They had a small choice of colours & finishes which could compliment my property, which was better than the "white or black" choice I was offered with other traders. The work was completed in a very short timescale with a team of 3 and I'm very happy with the work after being able to inspect it myself on the scaffold. A professional and organised company, I would be happy to recommend them and their work.
jimmyorsummat Posted on 05/09/2015 , work completed 05/09/2015
Which? Local Review
Customer Service
Quality
Value
Taylorglaze have recently replaced 16 windows and one external door in our house, and the fascia, soffits and gutters to both house and garage. We are very pleased with the result. The work has been done with skill and attention to detail, with a high standard of craftmanship. The teams of technicians have been friendly, punctual, and hard-working. They took care to protect the house and garden whilst working, and they cleaned up carefully afterwards. When designing the fittings, Tony was very clear about our options, and gave good, clear advice. There was no high-pressure salesmanship. The approach was honest and open. The finished work looks exactly as Tony had initially described it to us at the design stage. Tony and his technicians were very easy to contact by phone, text and email, and they responded quickly to messages. On a big job like this there are inevitably one or two small snags along the way, and the technical teams dealt with these promptly and effectively, to ensure swift resolutions. We feel that the job has been good value for money, and it completely met our expectations (and in some respects exceeded them). Taylorglaze are a business-like, skilled, straight-dealing, effective company. We can highly recommend them.
CRM Posted on 30/11/2014 , work completed 30/11/2014
We highly recommend Taylorglaze
Customer Service
Quality
Value
Taylorglaze have recently replaced 16 windows and one external door in our house, and the fascia, soffits and gutters to both house and garage. We are very pleased with the result. The work has been done with skill and attention to detail, with a high standard of craftmanship. The teams of technicians have been friendly, punctual, and hard-working. They took care to protect the house and garden whilst working, and they cleaned up carefully afterwards. When designing the fittings, Tony was very clear about our options, and gave good, clear advice. There was no high-pressure salesmanship. The approach was honest and open. The finished work looks exactly as Tony had initially described it to us at the design stage. Tony and his technicians were very easy to contact by phone, text and email, and they responded quickly to messages. On a big job like this there are inevitably one or two small snags along the way, and the technical teams dealt with these promptly and effectively, to ensure swift resolutions. We feel that the job has been good value for money, and it completely met our expectations (and in some respects exceeded them). Taylorglaze are a business-like, skilled, straight-dealing, effective company. We can highly recommend them.
Which? Trusted Traders Consumer Posted on 30/11/2014 , work completed 30/11/2014
Which? Local Review
Customer Service
Quality
Value
Overall Taylorglaze were excellent. They were very professional and there was no 'hard sell' like some of the larger companies. We appreciated their straightforward approach. The job was completed to an excellent standard to the timescale they outlined. My only gripe was that I had to chase them up to do a couple of bits of finishing off, which they then did immediately and to a very good standard. Most importantly the quality of the windows are fantastic and are definitely the best we have seen. I would have no problems in recommending Taylorglaze at all.
Peafowl Posted on 12/10/2013 , work completed 12/10/2013
Which? Local Review
Customer Service
Quality
Value
This small company undertook the difficult task of removing a large curved bay window overlooking my garden and installing french doors in the middle of the space. This involved removing 5 feet of brickwork to floor level in the middle for the doors and installing the doors and side windows. The work was carried out in exemplary fashion and the site was left neat and clean and tidy. I highly recommend Taylorglaze
Jack, West Essex Posted on 31/07/2013 , work completed 31/07/2013
Which? Local Review
Customer Service
Quality
Value
Deciding which firm should build my conservatory was a nightmare. I called in lots of big companies and that was a mistake because they never leave you alone. Anglian, for example, drove me mad with phone calls and I ended up telling them to stop phoning - and they were not the only company to be like that. Every smaller company I called in offered the same service for around the same price and there was nothing to differentiate between them all. In the end I looked on Which local and found this firm, which is based just up the road from me. They were not the cheapest, but when I asked for a specific shape, rather than the one that everyone was offering (square with a Victorian roof) Tony immediately sketched it out and I got the conservatory I wanted. I have had some bad experiences with building firms over the years, so perhaps I was over cautious, but what really helped me decide to use this firm was the fact that we were able to speak to someone they had previously worked for, and having seen the job they did there, I thought we would hire them. Their builder, Stuart, is exceptional. He won't even stop for more than five minutes for a cup of tea, he works in all weathers and makes no excuses. If you use this firm, ask for him and his son. There were a couple of issues, but these were dealt with. Overall the firm did what they said they would do. The conservatory structure was up within a couple of weeks as they promised. We then had to leave the screed to dry out before you can lay the tiles. I hired another tiler to lay the underfloor heating and tiles, but their electrician wired up the conservatory ready for that work to be done. Have to say, I am very happy with the end result. There is some room for improvement. They left it from day to day to let me know who would be arriving the following day but a schedule of work would have helped me plan out my own week. However, when they were here they got on with the job, and when the uPVC structure arrived, the place was flooded with workmen erecting it in double quick time! One day I had a wall, and the next a fully erected conservatory. The poor guys were absolutely soaked in the torrential rain. All in all, I will give them 9 out of 10 for the way the job was carried out and 10 out of 10 for the end product and I would certainly recommend you use this company.
sueinessex Posted on 24/01/2013 , work completed 24/01/2013
Which? Local Review
Customer Service
Quality
Value
Excellent service - every thing happened as planned - a very professional company. The perfect job completed on time dispite lots of rain at the time. We were very very pleased with the completed conservatory and every thing was left neat and tidy.
scully one Posted on 26/11/2010 , work completed 26/11/2010