Endorsed by Which?

Taylormade Plumbing and HTG Services LTD

4.9

29 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

At Taylormade we cover all aspects of plumbing, heating and building services. It is our promise to deliver quality and efficiency to home owners, landlords, small and medium sized businesses in London and the surrounding areas.

Taylormade have been in operation for fifteen years and all our engineers are Gas Safe registered. Taylormade provide plumbing, heating and general maintenance services to many estate agents, independently along with private customers.

We ensure everything runs smoothly and are responsible for everything from booking a job, advising customers in times of an emergency and providing quotes.

Customer satisfaction is a big part of our service and we always strive to achieve this wherever we are working.

All work can be confirmed and booked at a time suitable to the customer. Our services are available 24 hours a day.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Radiators and central heating
  • Drain clearance contractors

    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain and sewer services
    • Drain installation
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
29 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Keeping me warm
Customer Service
Quality
Value
My 15year old combi boiler gave up in December 2023 I new I needed to replace it so called Max and he came swiftly to take a look and gave me a quote and time scale. I received the quote and accepted it and Max and the team arrived on the date agreed. The work was done in the day thank you Esi who did most of the work very skillfully he seems to take a pride in his quality of finish. The team backing him up when necessary. Very pleased with the way the work was carried out very clean no mess all neat and tidy and such very nice guys. They are my local team and Max lives nearby with the shop around the corner, have used them before and will use them again
Customer in Greater London Posted on 04/02/2024 , work completed 13/12/2023
Prompt Response and a Swift, Quality Solution
Customer Service
Quality
Value
Thanks to Max and the team - in this case Esi - for a prompt response to a leaky connection problem after our new washing machine was installed. All sorted and back up and running in an hour, with a clear explanation of what was needed, and why. Thank you Esi. Thanks also to Ryan, who a year ago, again promptly visited after a conversation with Max, and installed a new quality (Grohe) kitchen tap after the previous, less good brand, had failed after a shorter than expected period of service.
Customer in Greater London Posted on 10/12/2023 , work completed 06/12/2023
Professional Service
Customer Service
Quality
Value
My kitchen mixer tap started leaking and I knew I needed a replacement. A quick call to Sophie in the office and she arranged for one of the plumbers to visit the following afternoon within a 2-hour time slot. Ryan arrived on time and was friendly and knowledgable. He recommended replacement with a Bristan tap as it was similar in design to the original. Sophie emailed me a quote the following day and a date & time was agreed for the work to be carried out the following week. Ryan fitted the new tap on the agreed afternoon and also fitted isolation valves to make future maintenance easier. He also needed to fit a new isolation valve in the bathroom as this started leaking after being turned off. The invoice was as quoted plus the cost of the new gate valve but I was not charged any additional labour. TaylorMade are just very professional. Their labour charges are outlined on their website and you can always speak to someone in the office. It's reassuring to know that they are only a phone call away.
Customer in Greater London Posted on 21/03/2022 , work completed 17/03/2022
Quick, Efficient, Helpful and Reliable!
Customer Service
Quality
Value
I had a blocked sink with a smelly washing machine and a possibly leaky pipe underneath the sink. I desperately needed an emergency plumber. I called TaylorMade Plumbing and Heating Services. They responded nicely and quickly. George did a brilliant job. I thought I would need a new pipe but he said the pipe was fine and didn’t change it. Instead, he showed me how to change top part of the pipe when necessary. He was very efficient and reliable. He answered all my questions nicely. He gave me some useful advice relating to a pipe and a blockage and also helped me to locate water stopcocks, all free of charge. He was very polite and helpful. Thank you, George! Definitely, I can highly recommend TaylorMade Plumbing and Heating Services.
Customer in Greater London Posted on 27/07/2021 , work completed 23/07/2021
Excellent plumbing & heating services
Customer Service
Quality
Value
Max carried out our latest boiler service and installed a new kitchen sink in Bognor Regis. For over 10 years he has dealt with all types of plumbing & heating at our properties ranging from Twickenham, Teddington, Southampton and along the south coast. All the work has been carried out to a very high standard and to the agreed schedule and budget. Max and his team are professional and pleasant, and tidy up afterwards. I particularly like his system for checking later that all has been finished satisfactorily. Max and his team always carry out their work diligently, efficiently and safely, taking special care in the recent covid times. I have no hesitation to recommending this firm for plumbing & heating work.
Customer in West Sussex Posted on 27/01/2021 , work completed 20/11/2016
Great work and prompt
I had a Boiler emergency and it was so good to have Max come out almost immediately to attend to the issue. The service in terms of installing a new Boiler was so prompt and workmanship of good quality. Max and his team were polite and courteous. They also ensured that the work was carried out with minimum disruption. I am very pleased. I would definitely continue to use them for all repairs related to heating and plumbing in my house. I would also recommend them highly.
Customer in Greater London Posted on 01/09/2020 (Reviewer did not use service)
Professional, helpful and courteous work!
Customer Service
Quality
Value
Max and his team were very helpful and solved our problem by installing a new boiler. This was complete in just a few days. All other workers we had previously made a mess but Max and team cleaned up after themselves and explained things along the way. Will be taking on a separate job with them in the near future. Fully recommend for their quick, safe and tidy work. Flexible with times was helpful.
Charlene, Surrey Posted on 05/03/2020 , work completed 05/03/2020
Boiler Service
Customer Service
Quality
Value
I arranged for this company to service my mother's boiler. She is 84, deaf and lives 70 miles from me. In the past she has found that the engineers are more interested in selling her a new boiler than servicing hers properly, and has felt quite intimidated by them. Taylor Made not only gave her boiler a thorough service, but reassured her that there were no issues with her boiler for her to worry about. They arrived on time and made no mess. They charged exactly what they had estimated. They also kept me informed about the job. My mother has now decided that she will use them for all her heating & plumbing needs. Well done Taylor Made!
Customer in Milton Keynes Posted on 15/11/2019 , work completed 13/11/2019
Really fast and helpful !
Customer Service
Quality
Value
I was trying to do some maintenance on a shower valve and got into trouble. Billy was there in a very short time and managed to somehow squeeze under the bath and replace some valves. Cheerful helpful tidy and reasonable. He also talked me through a boiler re-set problem. Highly recommended!
Customer in Greater London Posted on 12/03/2019 , work completed 11/03/2019
Boiler replacement
Customer Service
Quality
Value
As a landlord I have British Gas cover, when the hot water failed I called them out. After two attempts to fix it, they declared the boiler too old and beyond repair. They quoted for a replacement, but could not carry out the work for three weeks. With the hot water already having been off for too long, I called Taylormade. They came out the same day and quoted, beating the British Gas price like for like and said they would complete the work on a day of my choosing. They came the chosen day and completed all the work before the tenants returned from work. Everything worked first time with no issues and has been working with no issues for a month now. The tenants are happy and what could have been a drawn out stressful problem for myself, has instead been fix quickly and professionally.
Steven Gadd Posted on 23/09/2018 , work completed 23/09/2018
Job well done
Customer Service
Quality
Value
Efficient. Shower, taps, towel rail & outdoor tap installed & sorted. Good standard, very helpful.
George, Surrey Posted on 22/08/2018 , work completed 22/08/2018
Professional, reliable, hard working
Customer Service
Quality
Value
Installation of central heating was done by Bill, Max & Olly. They were always on time, cleaned up after they finished and always explained what they were doing.
Lisa, Middlesex Posted on 15/08/2018 , work completed 15/08/2018
Fabulous job
Customer Service
Quality
Value
Max and his team did a fabulous job, polite, professional & efficient. I wish they were more than just plumbing & heating engineers! I would definitely recommend them.
Jo, Surrey Posted on 13/08/2018 , work completed 13/08/2018
Excellent work
Customer Service
Quality
Value
An excellent service by this local company. Very helpful advice provided throughout the plumbing issues that needed to be resolved in respect of the relocation of our existing boiler.
Rod, Middlesex Posted on 08/06/2018 , work completed 08/06/2018
Professional with friendliness.
Customer Service
Quality
Value
We had our old central heating boiler replaced with a new boiler, which was done with professional workmanship, and then tested and commissioned to our satisfaction. We had other plumbing and building jobs done, all of which were carried out to our satisfaction. We would happily recommend Taylor Made to anyone looking for central heating and all other building work jobs!
Which? Trusted Traders Consumer Posted on 22/05/2018 , work completed 22/05/2018
Good work, quick, helpful
Customer Service
Quality
Value
They installed a new system boiler and water cylinder. It was quite complex as it involved relocating the boiler and combining 2 separate hot water systems. They were on time, their work was neat, the only delay was a day waiting for the water cylinder, and a couple of snags that occurred were responded to and sorted very quickly. I would recommend them.
Noel Leaver Posted on 17/04/2018 , work completed 17/04/2018
Great work and fast
Customer Service
Quality
Value
Thankfully were able to get to me on the same day. Came within timelines. Would definitely use again.
Cameron Posted on 14/03/2018 , work completed 14/03/2018
Prompt and Professional
Customer Service
Quality
Value
Arrived on time, friendly approach, professional work.
Jenni, Middlesex Posted on 26/01/2018 , work completed 26/01/2018
Quick response and excellent workmanship
Customer Service
Quality
Value
Taylor made responded quickly and repaired our faulty boiler. They were knowledgeable and knew exactly what was wrong. I would use again.
Rbec2009 Posted on 17/01/2018 , work completed 17/01/2018
Knowledgeable, prompt and efficient
Customer Service
Quality
Value
We had a great experience with Taylormade Plumbing & Heating. After having a terrible time with a local large plumbing company, we contacted Max who came over initially to investigate. As we were left without heating to a third of our house, it was just before Christmas and the outside temperature was freezing. He was very thorough and came up with a solution. On the day, Max, Ollie and Jimmy arrived on time. They were polite, efficient and sorted out the problem with minimal fuss; we had a warm house for Christmas.
Sarah, Middlesex Posted on 18/12/2017 , work completed 18/12/2017
Amazing help at short notice
Customer Service
Quality
Value
Really decent guy who was extremely helpful, kind and generous. Tried to fix the toilet myself, I was not successful. Thought I just needed a tool but turned out much more complicated. Max was over within 30 mins and began fixing the problem straight away. He was friendly and did not charge for calling out and fitting the valve. He stayed to make sure I had no leaks and really did much more than expected. He went way above and beyond at really short notice. As an Irish girl living away from family, I felt really pleased that someone who didn’t even know me would help me like that. I am really really grateful and would love everyone to use Max and his team. I have emailed my entire block of flats as well as my property management company telling them to use Max at Taylormade plumbing going forward. Please do the same.
AKeane Posted on 12/12/2017 , work completed 12/12/2017
Very quick response
Customer Service
Quality
Value
Very good job to replace a leaking pipe in a difficult location.
Gill, Middlesex Posted on 06/12/2017 , work completed 06/12/2017
Quick and easy
Customer Service
Quality
Value
Arrived quickly, diagnosed problem and were happy to explain everything. Tidied up perfectly.
James, Middlesex Posted on 05/12/2017 , work completed 05/12/2017
Good work at short notice
Customer Service
Quality
Value
Required to move boiler and make good what previous plumber had done. Great job at short notice
Kewrichmond Posted on 24/09/2017 , work completed 24/09/2017
Prompt and professional
Customer Service
Quality
Value
This firm gave me a free quote after a prompt inspection visit, for a new boiler installation and associated works. Once price was agreed they carried out and completed all the work, in a single day, in a professional and tidy manner. They were courteous throughout and provided a 10-year warranty. I would use them again.
Narshi, Surrey Posted on 13/09/2017 , work completed 13/09/2017
Excellent Job
Customer Service
Quality
Value
Max was very easy to communicate with. Upon request, he did the on site survey and provided a quote at a very reasonable cost. The whole job was carried out smoothly and finished on time and high standard. Highly recommend Max. Thanks.
Xueyuan, Middlesex Posted on 11/09/2017 , work completed 11/09/2017
Good workmanship
Customer Service
Quality
Value
Replace 3 radiator control values. Would use again.
Robert, Middlesex Posted on 04/08/2017 , work completed 04/08/2017
Accurate quote and good work.
Customer Service
Quality
Value
Mr Taylor gave a price for the job over the phone, which was exactly what he charged. He arrived on time and did the plumbing work quickly and was a pleasure to talk to. Work was done at a flat in Kingston, Surrey.
Roger, Herefordshire Posted on 26/07/2017 , work completed 26/07/2017
Speedy reliable service
Customer Service
Quality
Value
Max from Taylormade has worked for me on a number of occasions dealing with plumber issues from boilers to blocked toilets.
Which? Trusted Traders Consumer Posted on 27/03/2017 , work completed 27/03/2017
Quality work
Customer Service
Quality
Value
The team stayed late in to the evening to try and get a central heating system flowing again for 2 days and worked tirelessly to resolve the issue. Highly recommend.
Which? Trusted Traders Consumer Posted on 05/02/2017 , work completed 05/02/2017