I contacted Tayside garage doors to get a new keypad entry for my electric gates, they came out and checked what I had and said they could do the job and would order the parts, this was a hard wired keypad and I was to get the same fitted but they proceeded to come and fit a battery keypad (which did not work properly) saying they could not source a hard wired keypad and to make things worse they left the existing key pad and just fitted the new one underneath it, when I called them to complain about this they said it wasn't going to fit where the old one was so they decided this was the best option, (they had been out to quote for the work and were fully aware of what the job entailed) but I believed what they told me and that they could not get wired units anymore. I asked for the old one to be removed and a plate fitted in that case, they came and badly fitted a piece of rusty metal which didn't fit either and hung over the gate post, my gate post was left in a complete mess, I called and asked the manager to come out to see what had been done which he did and said if we were not happy they would remove it, which he proceeded to do - terrible customer service & quality of workmanship. I got another company in and the quality of the product they supplied (hard wired) was exceptional as was there workmanship and they sorted out the mess that Tayside garage doors had left. I have given 1 Star on "rate this trader" as you cannot leave it blank.