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Tayside Garage Doors Ltd

4.9

176 Reviews

Opening Hours
Today -
  • Monday 09:30–16:00
  • Tuesday 09:30–16:00
  • Wednesday 09:30–16:00
  • Thursday 09:30–16:00
  • Friday 09:30–15:30
  • Saturday - Closed
  • Sunday - Closed

About

We can offer you a wide range of garage door products and services. If you are looking for good quality garage doors or automatic garage doors in the North East of Scotland including Aberdeen, Dundee, Angus, Fife or Perth and a trusted installer, then look no further! If you need a new manual or automatic garage door – or if you need your current one repaired.

What we do

  • Garage door repairs and installation

  • Accessories and parts

  • Garage related services

  • More Services

    • fit and supply of gate and garage door operators

Customer reviews

Why you can trust these reviews

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4.9
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Repaired well
Customer Service
Quality
Value
I called another company about repairing my doors and they said I needed new ones and that they were beyond repair and I got a quote from them and it was quite costly. I called Tayside Garage Doors and they sent someone out and told me what needed repaired. I was so pleased they could fix my door and with the price they quoted too. When I need doors in the future I will be calling them for this.
Sharon C Posted on 03/10/2016 , work completed 03/10/2016
Terrible Service and Workmanship
Customer Service
Quality
Value
I contacted Tayside garage doors to get a new keypad entry for my electric gates, they came out and checked what I had and said they could do the job and would order the parts, this was a hard wired keypad and I was to get the same fitted but they proceeded to come and fit a battery keypad (which did not work properly) saying they could not source a hard wired keypad and to make things worse they left the existing key pad and just fitted the new one underneath it, when I called them to complain about this they said it wasn't going to fit where the old one was so they decided this was the best option, (they had been out to quote for the work and were fully aware of what the job entailed) but I believed what they told me and that they could not get wired units anymore. I asked for the old one to be removed and a plate fitted in that case, they came and badly fitted a piece of rusty metal which didn't fit either and hung over the gate post, my gate post was left in a complete mess, I called and asked the manager to come out to see what had been done which he did and said if we were not happy they would remove it, which he proceeded to do - terrible customer service & quality of workmanship. I got another company in and the quality of the product they supplied (hard wired) was exceptional as was there workmanship and they sorted out the mess that Tayside garage doors had left. I have given 1 Star on "rate this trader" as you cannot leave it blank.
Unhappy Posted on 19/09/2016 , work completed 19/09/2016
The trader replied (on 19/09/2016)
We went out to survey, the customer wanted a new keypad, and two new handsets to operate the gate. We told them at survey stage that we could not source a hard wired key pad within their budget. They agreed the written quote which detailed the products we were quoting for. The customer called after this was completed to say how happy he was. We left the old key pad in place as agreed with the customer at the time due to the hole behind. Then the customers daughter called to say she was unhappy with the work. After investigating we explained that the only thing we can do is cover the hole with a metal plate which wouldn't look the best but she said that's what they wanted. The customer was going to paint over the patch and didn't want us to do it. The customer was again happy and then his son called asking for Michael to come to site as he wasn't happy. We went to site intending to rectify anything they needed. The customer said he wasn't happy with this battery rubbish and wanted a hard wired one. We asked if he wanted to have the battery keypad removed and he said he would, we asked if he wanted the receiver and handsets removed to which he said he would like those left. We sent a letter of apology deducting all labour charges and the keypad. The customer has still not paid for the products we left. We have apologised to this customer in person and feel we have done our best for this customer within the limits that were given.
Great job, perfect
Customer Service
Quality
Value
Very pleased, quick service, great door fitters. Very good and polite, made me very happy, and saved the top of my head from cuts from old up and over doors.
Gordon, Angus Posted on 20/06/2016 , work completed 20/06/2016
Quality job
Customer Service
Quality
Value
Tayside Garage Doors were excellent. From first contact through survey to installation & commissioning. Very good value. Installation team turned up on time and walked very hard to get the job done.
David, Kincardineshire Posted on 20/06/2016 , work completed 20/06/2016
Excellent job
Customer Service
Quality
Value
Came on time as was arranged. Clean & tidy when job was complete friendly and helpful on answering any questions. Would have no hesitation on recommending them to friends etc.
Kevin, Angus Posted on 12/06/2016 , work completed 12/06/2016
Excellent job
Customer Service
Quality
Value
We felt the company were reliable in terms of quotation through to fitting the garage door. They did an excellent job & would recommend to others.
Liz, Angus Posted on 20/02/2016 , work completed 20/02/2016
Good job
Customer Service
Quality
Value
Impressed with service and advice given.
Ian, Angus Posted on 20/10/2015 , work completed 20/10/2015
No hesitation in recommending.
Customer Service
Quality
Value
Tayside Garage Doors were very helpful through all stages of ordering the new garage door. The work was carried our clearly and efficiently. All rubbish was removed.
Walter, Perthshire Posted on 01/10/2014 , work completed 01/10/2014