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Aqua Sensation

Logo on white
Opening Hours
Today - 07:00–22:00
  • Monday 07:00–22:00
  • Tuesday 07:00–22:00
  • Wednesday 07:00–22:00
  • Thursday 07:00–22:00
  • Friday 07:00–22:00
  • Saturday 07:00–22:00
  • Sunday 07:00–22:00
Profile thumb 06484140 ec28 4cb8 8a34 163383b5a2cc

5.0

22 Reviews

About

Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.

I am a Gas Safe registered plumbing and heating engineer with over 30 years experience. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.

I am the main dealer for EcoWater Water Softeners for all of AL, SG and LU 1-5 postcodes and a Harvey Minimax M3 Water Softener dealer. I can also supply most other makes. Although by choice, I would recommend EcoWater as they are Smart, Reliable, Efficient and WiFi enabled (that’s the softener that I have at home).

Based in Stotfold I cover most of Hertfordshire and Bedfordshire. I supply and deliver water softener salt and all the prices are on my website along with various payments options.

Terry Cobby

What we do

  • Water softener installation and maintenance

  • More Services

    • supply and fit quooker boiling water taps

Customer reviews

5.0
22 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great installation
Customer Service
Quality
Value
Great survey carried out to help us choose the correct softener. Installation booked in within a couple of weeks. Install took around 3 hours and we had instant soft water there after. Servicing and maintenance all explained before the team left. Nice guys and a professional service. Would highly recommend.
Customer in Central Bedfordshire27/12/2019
Exceptional service
Customer Service
Quality
Value
This was the first service on our Ecowater softener since Ecowater passed it over to Aqua Sensations. To say that i was impressed with Terry and James would be an understatement . It became very clear that Ecowater had not correctly serviced our machine and had omitted to fit an all important Aqua Stop valve to our water tank to ensure optimisation of the system . Terry immediately set about rectifying this at no extra cost to us. We now have complete confidence that our softener will do what its meant to do. Terry and James left everywhere clean and tidy. Invoicing was prompt and clear and we were impressed with the use of tech to facilitate easy payment Aqua Sensations, Terry and James you have our vote and assurance of recommendation.
Customer in Cambridgeshire28/11/2019
Excellent job well done and fast
Customer Service
Quality
Value
I’m extremely happy with the service from Aqua Sensation. They arrived bang on time - were extremely helpful and I have no hesitation in recommending to anyone requiring work done on their water softener.
Customer in Hertfordshire20/11/2019
Excellent service from start to finish
Customer Service
Quality
Value
We had a water softener fitted by Aqua sensation and the whole process was a delight. Appointments were on time, explanations of what to expect were full and easy to understand. The installation was effectively carried out in the time scales agreed and our kitchen left in immaculate condition afterwards. What more could you ask. A service you would find hard to better.
Customer in Cambridgeshire19/11/2019
Service completed efficiently and left neat and tidy
Customer Service
Quality
Value
This was the first service of my EcoWater water softener since Aqua Sensation took over the servicing from EcoWater itself. Everything done pleasantly and courteously; all left neat and tidy. Even the van looked fresh and clean!
Ray 18/11/2019
Install water softener
Customer Service
Quality
Value
A really excellent service from start to finish. Terry really knows his stuff and took time explaining how to set everything up. Could not recommend highly enough.
Lynda07/08/2019
Job well done.
Customer Service
Quality
Value
From initial consultation to final installation, both Terry and Jamie are excellent. Terry explained to us very thoroughly about various softener and their benefits and help us to choose right softener. They are very professional, punctual and hard working. Very efficient in their service. Will definitely recommend them to friends and family. Big thank you.
Customer in Hertfordshire30/07/2019
Fantastic Service - Fantastic Company
Customer Service
Quality
Value
Have had a Eco. Water Softener fitted by Aqua Sensation. Terry and his son James arrived at the agreed time and carried out the work in a professional manner and left my kitchen clean and tidy. The workings of the water softener was fully explained by Terry and this was followed up with an email on completion of the work. I am absolutely delighted with the water softener and am definitely feeling the benefits of soft water. I would highly recommend Aqua Sensation. Thank you Terry and James.
Margaret, Hertfordshire24/06/2019
Excellent!
Customer Service
Quality
Value
Terry and his Son at Aqua Sensation are exactly how I wish all traders were! They are polite, trustworthy, knowledgeable, tidy and thorough. They are also passionate about what they do and it’s infectious! I feel they offer fair value for money and I have every faith that should there be any problems down the line, they will be there to fix them. I also appreciate their use of technology in terms of quotes, invoicing and the products they use. It just makes things very clear and professional with no wasted paper! I would not hesitate to use them or recommend them to others. I’m so glad I chose this local company above any of the national brands I was considering.
Emma, Hertfordshire10/06/2019
Brilliant products and service
Customer Service
Quality
Value
I seldom leave online reviews, but happy to make an exception for Terry Cobby. We wanted a water softener and Quooker Tap. From initial enquiry, response, site visit, quote, response to queries, installation, personalised manual - nobody could have given better service. We are very happy with both the products and the installation and the "service provided". Terry and James did a fantastic job, were respectful to our property, and patient with our questions. Great Job.
Customer in Hertfordshire28/05/2019