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Endorsed by Which? Trusted Traders

Aqua Sensation

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5.0

94 Reviews

Opening Hours
Today - 07:00–22:00
  • Monday 07:00–22:00
  • Tuesday 07:00–22:00
  • Wednesday 07:00–22:00
  • Thursday 07:00–22:00
  • Friday 07:00–22:00
  • Saturday 07:00–22:00
  • Sunday 07:00–22:00

About

Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.

I am a Gas Safe registered plumbing and heating engineer with over 30 years experience. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.

I am the main dealer for EcoWater Water Softeners for all of AL, SG and LU 1-5 postcodes and a Harvey Minimax Innova Water Softener dealer. I can also supply most other makes. Although by choice, I would recommend Harvey or EcoWater as they are Smart, Reliable, Efficient and WiFi enabled (that’s the softener that I have at home).

Based in Stotfold I cover most of Hertfordshire and Bedfordshire. I supply and deliver water softener salt and all the prices are on my website along with various payments options.

Terry Cobby

What we do

  • Water softener installation and maintenance

  • More Services

    • supply and fit quooker boiling water taps

Customer reviews

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5.0
94 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Superb Install.
Customer Service
Quality
Value
Aqua Sensation installed an EcoWater system to our home. From the site survey to completion of the installation Terry was the consummate. He took us through the softeners that were available without any hard sell. He then sent as a quote within a couple of hours and then we arranged install for a couple of weeks later. The install was carried out tidily and neatly. Once installed and set up Terry took the time to go through the system and how the valves worked, downloaded the app and took us through the information available. Since then we have noticed an improvement in our water ( we live in a very hard water area). I would thoroughly recommend this company to anyone considering having a water softener installed. A pleasure to deal with.
Customer in Hertfordshire Posted on 30/04/2022 , work completed 27/04/2022
Efficient and neat service when installing water softener
Customer Service
Quality
Value
Polite workmen. Arrived on time. Left no mess Happy with installation of water softener. Good value for money. Water now soft.
Customer in Hertfordshire Posted on 27/04/2022 , work completed 01/03/2022
A breath of fresh air!
Customer Service
Quality
Value
Professional, knowledgeable, courteous, and respectful from the outset. I run my own Which Trusted Trader approved company, and I would happily recommend Terry and the team without hesitation. Hats off! A seamless experience from my initial inquiry all the way through to the final payment invoice.
Customer in Hertfordshire Posted on 26/04/2022 , work completed 25/04/2022
Great Company
Customer Service
Quality
Value
I was impressed from the site survey and quotation stage. No pressure just friendly advice, made sure all my questions were answered to my satisfaction. On the day of the installation, Terry and his son James arrived on time and explained their plan. They put down clean dust sheets in the whole area they worked in and were very respectful of the property. We discussed a few basic options during the installation which went extremely well. No mess or cleaning up required after completion, in fact, you wouldn’t know they had been. Also, following install completion I received a good training session on how to interact with the softener and set up the App (easy even for me) It is now a couple of days since installation and we are now enjoying the soft water. No leaks, or any other issues. We were left with an information pack with a water hardness test kit and a couple of months supply of salt tablets to be going on with. I would not hesitate to recommend this excellent family business to anyone thinking of installing a water softener. 11/10
Customer in Central Bedfordshire Posted on 23/04/2022 , work completed 20/04/2022
Excellent service
Customer Service
Quality
Value
Would have no problem recommending Aqua Sensation Their service was excellent They arrived on time stated and when the installation was completed they left our house spick and span
Customer in Central Bedfordshire Posted on 14/04/2022 , work completed 14/04/2022
Excellent Service. Highly recommend.
Customer Service
Quality
Value
Refreshingly simple. Two pleasant, polite and friendly men completed the fitting. They were a joy to deal with. Cannot fault in any way. Thank you!
Customer in Hertfordshire Posted on 05/04/2022 , work completed 05/04/2022
Water Softener and Quooker hot water tap
Customer Service
Quality
Value
Terry and Daniel fitted a water softener and hot water tap. They were efficient, tidy and very helpful, the work was completed to a very satisfactory finish and we are extremely happy with both items. They explained how they function and how to solve any problems, of which there have been none to date. (they even installed my soap dispenser at no extra charge and helped my husband drill a hole in our cabinets, above and beyond their remit). We would have no hesitation in recommending Aqua Sensation.
Laura in Hertfordshire Posted on 11/03/2022 , work completed 24/11/2021
Aqua Sensation Water Softeners. Letchworth .Herts.
Customer Service
Quality
Value
The above company installed our Water Softener today. A very efficient company from the representative coming and explaining how the system works to the installation. The engineers Terry & James arrived double checked everything with us before commencing work. We had a problem with the position of pipes this was not visible at the first visit all changed no problem. I cannot recommend this company highly enough so polite, covid recommendations followed, work area left clean and tidy, and at completion shown all the bypass valves plus explaining all the dos and and don'ts. A bonus we can contact them at anytime for advice or the ordering of the salt blocks. Thank you. Carole.
Customer in Central Bedfordshire Posted on 17/02/2022 , work completed 17/02/2022
Excellent Service
Customer Service
Quality
Value
From Terry's advice had an Ecowater system fitted. Great Service, very happy with the machine and installation was on time and very tidy. Great Job.
Customer in Hertfordshire Posted on 17/02/2022 , work completed 16/02/2022
Water softener.
Customer Service
Quality
Value
I had the absolute pleasure of dealing with this gentlemen and his son. They arrived promptly, were polite and simply couldn’t be more helpful. Totally professional and did a great job. I cannot recommend this company high enough. Nothing was too much trouble, everything was explained and they left it clean and tidy job. They went above and beyond. Thank you Aqua Sensation.
Tracey in Hertfordshire Posted on 08/02/2022 , work completed 08/02/2022