Aqua Sensation

I am very impressed by Aqua Sensation. They are a genuine local firm based in Letchworth. Terry came out quickly to provide a quite answering all of our questions and checking the special requirements of our property (2 water intakes). Quick install by Terry and his son with everything well explained and left clean and tidy.

This family business was very easy to work with; good communication, very knowledgeable, efficient and respectful of our property. They gave good advice, without trying to sell us more products than we needed.

Can’t fault them. They arrived on time and fitted everything, left no mess and were very accommodating. They talked us through everything and made sure we knew everything before having it all installed. Would highly recommend. Very friendly too!

Outstanding in every way. A family firm recommended to me by a local plumber. Everything was so easy from getting Terry’s quote to the actual fitting. Also very helpful with some additional helpful suggestions such as raising the softener on a plinth to keep it off my damp floor! Everything was exactly as Terry said it would be - timely, tidy, professional and friendly. Exceeded my expectations; cannot recommend Aqua Soft highly enough. Thank you!

Very happy with the water softener and filter installation from Terry and his son James. They are polite, friendly and good at what they do. They were very considerate as I was working from home and they left the place as they found it. Everything was tidied up at the end and I was given a demo of how everything works and they were happy to answer any questions I had. Everything from the initial quote process right up to the payment was all very easy and online. I would not hesitate to recommend them to anyone.

I was recommended to a family business Aqua Sensation I had a frank discussion on different types of softeners. I found them knowledgeable without any sales pressure. They supplied and fitted the new softener took away the old one they arrived on time were very professional, I have been so happy with my decision to purchase from Aqua Sensation. I will happily recommend them.

Terry and his son James were just the easiest people to have in the house from the visit to quote, to the completion of the work. We had tried several times to have our old water softener installed in our new home, but everyone who came to quote talked about major work running into hundreds of pounds. Then I saw Terry's van and called on spec. Terry was really professional, identified a much simpler solution to any that had been suggested before (though it was still not very simple), and provided a clear explanation of what the work would involve. The quote was clear and transparent, meaning there were no hidden costs or fees. The work wasn't straightforward and required a lot of modification of joists and cupboards. The work they did was extraordinarily efficient and clean. There was minimal mess, and they left the house spotless once the installation was complete. I would have no hesitation in recommending Aqua Sensation for anyone who is considering installing a water softener.

We had a Quooker tap installed. Interaction with Terry and his team were smooth and very professional since our initial inquiry. They were very professional, efficient and provided services in a timely manner. Installation itself was very quick and they protected the surrounding area and cleaned everything up afterwards. We can definitely recommend them and would happily use Aqua Sensation again!

Prompt no obligation survey and estimate. Good advice, professional installation and great communication throughout process. Highly recommended.

Met face to face 2 weeks before installing my new water softener. Quote would only be sent by email, in other words absolutely no hard sell. During meeting the various options were discussed. Mine was to be installed in the loft which posed no difficulty. Arrived today, would hardly have known they were here. Very professional team