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Aqua Sensation

5.0

138 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Here at Aqua Sensation we are a family run, local, independent supplier and installer of Water Softeners, Filter/Purified Water, Water Softener Salt and Quooker Boiling Water Taps.

We have over 35 years experience in plumbing and heating trade. After experiencing the damage of hard water and seeing the benefits of soft water, I started to install water softeners in 2001. I now only fit water softeners, filters and boiling water taps.

We are the only genuine dealers for Kinetico water softeners in our area, and authorised dealers for EcoWater and Harvey Water Softeners and work in a 30 mile radius of Letchworth. We only supply and install the major water softener brands that are reliable and have long warranty’s.

Based in Letchworth, we cover most of Hertfordshire, Bedfordshire and Cambridge. We supply and deliver water softener salt and all the prices are on our website along with various payments options.

Terry, Daniel and James Cobby

What we do

  • Water softener installation and maintenance

  • More Services

    • supply and fit quooker boiling water taps

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
138 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Water Softener
Customer Service
Quality
Value
Terry called by appointment to discuss our options. He was very knowledgeable and attentive. He explained everything and confirmed the quote and installation date within an hour. On the day of installation Terry and James arrived 10 minutes early. They completed the installation of our new water softener within a couple of hours. They were efficient and respectful of our home. I could not fault their workmanship. It’s only a small thing, but when Terry left us with a supply of salt blocks which are quite heavy, he left them by the garage, just in the right place, without being asked to do so. His attention to detail is superb. I would highly recommend both Terry James and AquaSensation.
Customer in Hertfordshire Posted on 23/12/2024 , work completed 16/12/2024
Recommended
Clean, polite & efficient
Customer Service
Quality
Value
Terry provided an excellent service. He arrived on time, fitted the water softener efficiently & left no mess. He explained everything clearly & returned promptly to fit a drinking water tap when we requested this additional feature.
Customer in Hertfordshire Posted on 09/12/2024 , work completed 28/11/2024
Recommended
Replacement Water Softener
Customer Service
Quality
Value
Terry and James arrived on time to fit our replacement water softener. They were very polite and friendly. Their work was very efficient and they took great care to protect our home from any damage or mess (unlike some other trades people we have used ). The operation of the softener was fully explained and any other questions were answered clearly. We would certainly strongly recommend the company
Customer in Cambridgeshire Posted on 14/11/2024 , work completed 13/11/2024
Recommended
Great Job
Customer Service
Quality
Value
Aqua Sensation were very helpful from my first call until installation. They were very informative, talked through the options and told me everything I needed to know about the water softener. Terry put sheeting on the floor and removed all rubbish. A great job and I would thoroughly recommend their services.
Customer in Hertfordshire Posted on 17/08/2024 , work completed 17/08/2024
Recommended
Problem sorted professionally
Customer Service
Quality
Value
I called Terry when our Kinetico water softener stopped working. He came when promised and worked on the softener. He had to take the unit back to base to properly rectify the fault, returning next day to fit a working unit back in place. A very knowledgeable tradesman and did a very clean job. Excellent.
Customer in Hertfordshire Posted on 14/08/2024 , work completed 14/08/2024
Recommended
Water softener installation
Customer Service
Quality
Value
Surveyed prior to installation and discussed options. Quoted options and included additions requested. Supplied and installed Kinetico Premier Compact and requested additions cleanly, efficiently at the quoted price on the agreed date and time. Polite, courteous and helpful.
Customer in Hertfordshire Posted on 03/08/2024 , work completed 01/08/2024
Recommended
Excellent quick quote and installation
Customer Service
Quality
Value
I am very impressed by Aqua Sensation. They are a genuine local firm based in Letchworth. Terry came out quickly to provide a quite answering all of our questions and checking the special requirements of our property (2 water intakes). Quick install by Terry and his son with everything well explained and left clean and tidy.
Customer in Hertfordshire Posted on 19/07/2024 , work completed 19/07/2024
Recommended
Kinetico Water Softener
Customer Service
Quality
Value
This family business was very easy to work with; good communication, very knowledgeable, efficient and respectful of our property. They gave good advice, without trying to sell us more products than we needed.
Customer in Hertfordshire Posted on 15/07/2024 , work completed 18/06/2024
Recommended
Amazing!
Customer Service
Quality
Value
Can’t fault them. They arrived on time and fitted everything, left no mess and were very accommodating. They talked us through everything and made sure we knew everything before having it all installed. Would highly recommend. Very friendly too!
Customer in Hertfordshire Posted on 25/06/2024 , work completed 25/06/2024
Recommended
Replaced my old water softener
Customer Service
Quality
Value
Outstanding in every way. A family firm recommended to me by a local plumber. Everything was so easy from getting Terry’s quote to the actual fitting. Also very helpful with some additional helpful suggestions such as raising the softener on a plinth to keep it off my damp floor! Everything was exactly as Terry said it would be - timely, tidy, professional and friendly. Exceeded my expectations; cannot recommend Aqua Soft highly enough. Thank you!
Customer in Hertfordshire Posted on 08/06/2024 , work completed 08/06/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.