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Endorsed by Which? Trusted Traders

The Aerial Man (Dan Grace) Ltd

Profile thumb tv aerial and satellite specialist
4.9

425 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We have established our small local family run company since 2004 starting off with 1 man and a van growing into a small fleet of 7 running vans, which still all push our values of a small local family run company. At The Aerial Man, we thrive to offer you everything in relation to your television and audio needs, offering you the highest possible level of service at affordable prices.

Our friendly office team are on hand 24 hours a day to deal with your calls, to arrange with one of our professional engineers to come direct to your property at a time to suit you for a free 1-to-1 consultation and offer you a free quotation to have everything working, exactly how you'd like it. All of our certified engineers carry identification cards which they will be more than happy to show you on request, and all drive signed vehicles, so you know you're getting the highest possible service, direct from us, your local TV aerial and satellite specialists. In 2011, we became official Humax trade partners.

What we do

  • Aerial and satellite installers

  • More Services

    • aerial installation
    • satellite installation
    • tv aerials

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
425 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Can-do attitude and great service
Customer Service
Quality
Value
I wanted to set up a new TV in a bedroom. There was an aerial wire but it was under loft boarding and had been cut off. A previous visit from another service made a thing about having to lift the boards and where to take the wire etc... The Aerial Man - Paul - arrived, was pleasant, took his shoes off, checked all the aerial points in the house, lifted the loft boards, put a new wire in and led it neatly to the TV set below and set up a new amplifier adapter to accomodate this new appliance. He also checked the Free Sat connection which, having previously been told it didn't work at all and that I'd need a new Satillite Dish, I was delighted to be toldthat it did work and as well as every other set in the house. Prices were clearly stated and did not alter. My only disappointment was that the 10% OAP discount advertised did not apply as it ws not a completely new aerial set up - I didn't see that advertised and was in fact reminded in an email confirmation to ask for the discount. That aside I would certainly use The Aerial Man again and recommend them to anyone needing this type of service. Paul has a can-do attitude and just got on with the job, no fuss, no bother and pleasant with it.
Customer in Wiltshire Posted on 13/06/2022 , work completed 06/06/2022
Diagnostic Visit
Customer Service
Quality
Value
We have an amplifier on our roof to drive a split co-axial cable to the front and back of our house. This amplifier is powered by the front co-axial cable and this cable in use all the time. We thought we had a problem with the rear TV Aerial cable as we could not get our second TV to operate. After my phone call an engineer called to diagnose what work needed doing. He tested the back sockets and found a good strong signal. He refused to invoice me as he had never quoted us to do any work. I was very impressed and i went on to tune our not so 'Smart' virtually new Smart TV. A very helpful professional organisation.
Derek in Bristol Posted on 06/06/2022 , work completed 18/05/2022
The trader replied (on 07/06/2022)
Thank you for such a great review!
Great work
Customer Service
Quality
Value
Professional job very well done also friendly and well mannered Very happy with price would use again
Customer in South Gloucestershire Posted on 27/04/2022 , work completed 27/04/2022
The trader replied (on 28/04/2022)
Thank you for the great review! If you ever need us again, you know where we are!
Great work, fast response
Customer Service
Quality
Value
Andy arrived today as promised, I only called them yesterday. He quickly fixed a replacement aerial as our old one had fallen from the chimney and was hanging by the cable. He was friendly and very helpful. I thought the cost was reasonable too and he had been specific about that so that we could agree it before he started work
Customer in Bristol City Posted on 13/04/2022 , work completed 13/04/2022
The trader replied (on 28/04/2022)
Thank you for the great review! We're so pleased to hear that all of your expectations were met.
Restoring Freeview
Customer Service
Quality
Value
Good efficient service from Dan. Fitted new aerial and parts to restore freeview at very reasonable and open prices. Would certainly use again if required and will recommend to any friends or family if the need arises.
Customer in South Gloucestershire Posted on 14/03/2022 , work completed 09/03/2022
The trader replied (on 28/04/2022)
Thank you for the review!
Efficient service
Customer Service
Quality
Value
My TV aerial blew down in a recent storm. My neighbour recommended The Aerial Man to replace the aerial. I was given a time and an appointment date and I cannot fault the service. Karl rang me to say that he was on the way. He was quick and efficient and I am very pleased indeed to have a clear TV picture and sound now. I would highly recommend this company.
Customer in Bristol City Posted on 25/02/2022 , work completed 25/02/2022
The trader replied (on 28/02/2022)
Thank you for the review! We're so glad you were happy with the service provided by Karl.
Excellent, quality work.
Customer Service
Quality
Value
Great service, installed new aerial and cabling. Professional and helpful. Would definitely recommend.
Customer in Bristol City Posted on 07/02/2022 , work completed 07/02/2022
The trader replied (on 15/02/2022)
Thank you for the great 5-star review!
Smart TV
Customer Service
Quality
Value
I was able to contact the company and arrange a visit very easily and promptly. Andy who came to help me sort out a problem with missing channels on my smart tv was very professional, helpful and patient with me as he fixed the problem. He gave me an on-the-spot tutorial so I would probably be able to sort similar problems myself in the future. Thoroughly recommend the company.
Customer in Bristol City Posted on 13/01/2022 , work completed 13/01/2022
The trader replied (on 13/01/2022)
Thank you for the great review! We often recommend self-repair, it's not going to make things worse! If you ever need help in the future, please just give us a call!
A Good Start, but a Poor Finish
Customer Service
Quality
Value
I called The Aerial Man in because I need a satellite dish replaced, they were local, and they had a good score on Trusted Traders. To be fair, the lady who took the call was very polite and helpful, and their fitters turned up 10 minutes before the appointed time the next day. However, upon a visual inspection of the new installation from the ground after they left, I noticed the remains of a number of old bits of cable, cable ties, nuts & bolts etc. in the garden, all just dropped from the top of the fitters ladder, with apparently, no effort made to clear them up. Worse however, I also noticed that the end piece of the house guttering immediately above the satellite dish had come off, and was also laying broken in the garden. The installer MUST have hit the gutter whilst erecting his ladder. I contacted the company by email, showed them with photographic evidence what had happened, and asked for a contribution toward the cost of gutter repair or replacement. In a response, this was just dismissed as 'bad timing', and they denied any further responsibility. This gutter has been on the house without problem for over 40 years, and you can't tell me that the fact that it fell down within minutes of their fitter working in the immediate vicinity is just 'bad timing'! I shall not be using this company again, and suggest others steer clear too.
Customer in South Gloucestershire Posted on 21/09/2021 , work completed 16/09/2021
The trader replied (on 24/09/2021)
Thank you for your review. Customer feedback is very important to us and I am sorry to hear that your experience with our company has not met your expectations. We will use all of the information you've provided to better improve our service in the future.
Quick to respond and very helpful
Customer Service
Quality
Value
My old satellite dish got damaged found these guys on the internet. They were brilliant. Came out and replaced my dish within a couple of days. Engineer was very quick, precise and polite. Thank you so much.
Customer in South Gloucestershire Posted on 27/08/2021 , work completed 27/08/2021
The trader replied (on 28/04/2022)
Thank you for the five star review! Thank you for choosing us.