Endorsed by Which?

The Aerial Man (Dan Grace) Ltd

4.9

434 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We have established our small local family run company since 2004 starting off with 1 man and a van growing into a small fleet of 7 running vans, which still all push our values of a small local family run company. At The Aerial Man, we thrive to offer you everything in relation to your television and audio needs, offering you the highest possible level of service at affordable prices.

Our friendly office team are on hand 24 hours a day to deal with your calls, to arrange with one of our professional engineers to come direct to your property at a time to suit you for a free 1-to-1 consultation and offer you a free quotation to have everything working, exactly how you'd like it. All of our certified engineers carry identification cards which they will be more than happy to show you on request, and all drive signed vehicles, so you know you're getting the highest possible service, direct from us, your local TV aerial and satellite specialists. In 2011, we became official Humax trade partners.

What we do

  • Aerial and satellite installers

    • Wifi Installations
    • TV mounting
    • Network cabling
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • More Services

    • aerial installation
    • satellite installation
    • tv aerials

Customer reviews

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4.9
434 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent job
Customer Service
Quality
Value
Very friendly and helpful. Explained all options thoroughly. Very professional job and would recommend to others. Thank you Paul for such a prompt service.
Raymond, Avon Posted on 10/12/2016 , work completed 10/12/2016
The trader replied (on 30/01/2017)
Thank you for the kind words Raymond, always happy to help!
Superb service
Customer Service
Quality
Value
Dan and Dale arrived at the agreed time. They gave me some great advice after they assessed the problem I was having. They sorted the issue in a professional and friendly way. Trustworthy and reliable and also good value.
Bertie Posted on 16/11/2016 , work completed 16/11/2016
The trader replied (on 30/01/2017)
Thank you Bertie!
Very impressed with efficiency
Customer Service
Quality
Value
Paul - 5 stars. He is an exceptional person, very caring, efficient and patient explaining his work to this 85 year old. Very pleased indeed.
Iona, Avon Posted on 16/11/2016 , work completed 16/11/2016
The trader replied (on 30/01/2017)
We're always happy to help, thank you Iona.
Service beyond expectation
Customer Service
Quality
Value
Paul was extremely professional and thorough, Nothing was too much trouble. He explained everything he was doing and gave us lots of information. All our questions and concerns were dealt with and he did not leave until everything had been tested, set up and we were satisfied. He is a very pleasant and knowledgeable man who takes pride in his work.
Ann, Dorset Posted on 14/11/2016 , work completed 14/11/2016
The trader replied (on 30/01/2017)
Thank you Ann, we're always here if you ever have any more questions.
Very satisfied with job outcome
Customer Service
Quality
Value
Options offered, chose one I felt most suited by needs. Work carried out quickly. Pleased with result. One minus - engineer delayed at previous job - I was not informed, I would have appreciated an update.
Andrew, Gwent Posted on 28/10/2016 , work completed 28/10/2016
Helpful and very good
Customer Service
Quality
Value
The installer sent out to give us a quote pointed out that what we were proposing was going to cost us an arm and a leg. We ended up on a compromise position that has suited us down to the ground. No hard sell. Very clean and thorough. Would definitely recommend.
Cliff Posted on 20/10/2016 , work completed 20/10/2016
Prompt, fast, good
Customer Service
Quality
Value
Paul came out and quickly sorted out the problem with good humour and good service.
Which? Trusted Traders Consumer Posted on 17/10/2016 , work completed 17/10/2016
Very happy
Customer Service
Quality
Value
Came very quickly. He was a very nice lad. I even had an OAP discount. I'm very happy and would recommend them to anyone.
Pat, Avon Posted on 12/10/2016 , work completed 12/10/2016
What OAP Discount?
Customer Service
Quality
Value
Very happy with everything but the price. Nearly £200 to replace the existing TV aerial and pole. When I asked for the OAP discount I was fobbed off with a story that he had provided the last couple of metres of cable for free. The reality was he had chopped of a the last few metres of my existing cable as it was more efficient for him to prepare the new aerial on the ground and then connect to the existing cable at the bottom of the new pole. If you use this company, make sure you agree the OAP discount before they start the installation.
V910966207 Posted on 22/09/2016 , work completed 22/09/2016
The trader replied (on 03/02/2017)
Thank you for your feedback. If you contact us at the office we will be more than happy to explain the OAP discount on your job. Unfortunately we don't like to presume the OAP discount is applicable before the work is carried out, so it would need to be requested before the work is started to give us the ability to fully explain what you will be getting.
Great work at great price
Customer Service
Quality
Value
I recently had cause to call out The Aerial Man after I had trouble with my TV reception. Dan came to call and put the problem right and a very reasonable price. He was very polite and efficient and I would not hesitate in recommending him.
David H Posted on 15/09/2016 , work completed 15/09/2016