The Aerial Man (Dan Grace) Ltd

I contacted the Aerial Man as we have been having problems with 3 TV's that were pixelating, the engineer Lee arrived on the same day. I explained the issue we had, he then removed his work shoes before entering our house and going into the loft where he identified the fault within 10 minutes he then ran through the problem and gave me a price for the work which I was more than happy with, he had the replacement part in his van which he fitted and then reprogrammed the 3 TV's. As a retired engineer I recognised his methodology for the repair as being excellent. I did not know of the company when calling them and when seeing programs such as rogue traders makes you have concerns however this was not the case with this company as Lee was one of the best workman we have had work in our house in the past 25 years.

I wanted to set up a new TV in a bedroom. There was an aerial wire but it was under loft boarding and had been cut off. A previous visit from another service made a thing about having to lift the boards and where to take the wire etc... The Aerial Man - Paul - arrived, was pleasant, took his shoes off, checked all the aerial points in the house, lifted the loft boards, put a new wire in and led it neatly to the TV set below and set up a new amplifier adapter to accomodate this new appliance. He also checked the Free Sat connection which, having previously been told it didn't work at all and that I'd need a new Satillite Dish, I was delighted to be toldthat it did work and as well as every other set in the house. Prices were clearly stated and did not alter. My only disappointment was that the 10% OAP discount advertised did not apply as it ws not a completely new aerial set up - I didn't see that advertised and was in fact reminded in an email confirmation to ask for the discount. That aside I would certainly use The Aerial Man again and recommend them to anyone needing this type of service. Paul has a can-do attitude and just got on with the job, no fuss, no bother and pleasant with it.

We have an amplifier on our roof to drive a split co-axial cable to the front and back of our house. This amplifier is powered by the front co-axial cable and this cable in use all the time. We thought we had a problem with the rear TV Aerial cable as we could not get our second TV to operate. After my phone call an engineer called to diagnose what work needed doing. He tested the back sockets and found a good strong signal. He refused to invoice me as he had never quoted us to do any work. I was very impressed and i went on to tune our not so 'Smart' virtually new Smart TV. A very helpful professional organisation.

Professional job very well done also friendly and well mannered Very happy with price would use again

Andy arrived today as promised, I only called them yesterday. He quickly fixed a replacement aerial as our old one had fallen from the chimney and was hanging by the cable. He was friendly and very helpful. I thought the cost was reasonable too and he had been specific about that so that we could agree it before he started work

Good efficient service from Dan. Fitted new aerial and parts to restore freeview at very reasonable and open prices. Would certainly use again if required and will recommend to any friends or family if the need arises.

My TV aerial blew down in a recent storm. My neighbour recommended The Aerial Man to replace the aerial. I was given a time and an appointment date and I cannot fault the service. Karl rang me to say that he was on the way. He was quick and efficient and I am very pleased indeed to have a clear TV picture and sound now. I would highly recommend this company.

Great service, installed new aerial and cabling. Professional and helpful. Would definitely recommend.

I was able to contact the company and arrange a visit very easily and promptly. Andy who came to help me sort out a problem with missing channels on my smart tv was very professional, helpful and patient with me as he fixed the problem. He gave me an on-the-spot tutorial so I would probably be able to sort similar problems myself in the future. Thoroughly recommend the company.

I called The Aerial Man in because I need a satellite dish replaced, they were local, and they had a good score on Trusted Traders. To be fair, the lady who took the call was very polite and helpful, and their fitters turned up 10 minutes before the appointed time the next day. However, upon a visual inspection of the new installation from the ground after they left, I noticed the remains of a number of old bits of cable, cable ties, nuts & bolts etc. in the garden, all just dropped from the top of the fitters ladder, with apparently, no effort made to clear them up. Worse however, I also noticed that the end piece of the house guttering immediately above the satellite dish had come off, and was also laying broken in the garden. The installer MUST have hit the gutter whilst erecting his ladder. I contacted the company by email, showed them with photographic evidence what had happened, and asked for a contribution toward the cost of gutter repair or replacement. In a response, this was just dismissed as 'bad timing', and they denied any further responsibility. This gutter has been on the house without problem for over 40 years, and you can't tell me that the fact that it fell down within minutes of their fitter working in the immediate vicinity is just 'bad timing'! I shall not be using this company again, and suggest others steer clear too.