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The Aerial Man (Dan Grace) Ltd

4.9

434 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We have established our small local family run company since 2004 starting off with 1 man and a van growing into a small fleet of 7 running vans, which still all push our values of a small local family run company. At The Aerial Man, we thrive to offer you everything in relation to your television and audio needs, offering you the highest possible level of service at affordable prices.

Our friendly office team are on hand 24 hours a day to deal with your calls, to arrange with one of our professional engineers to come direct to your property at a time to suit you for a free 1-to-1 consultation and offer you a free quotation to have everything working, exactly how you'd like it. All of our certified engineers carry identification cards which they will be more than happy to show you on request, and all drive signed vehicles, so you know you're getting the highest possible service, direct from us, your local TV aerial and satellite specialists. In 2011, we became official Humax trade partners.

What we do

  • Aerial and satellite installers

    • Wifi Installations
    • TV mounting
    • Network cabling
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • More Services

    • aerial installation
    • satellite installation
    • tv aerials

Customer reviews

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4.9
434 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Andy sorted me out of the same day as contacting them
Customer Service
Quality
Value
I have just bought a new house and was having problems with a loft aerial. Andy initially was sceptical regarding gaining a viable signal. However he used a high gain version and solved the problem. Many thanks
Roger in Bristol Posted on 21/07/2021 , work completed 21/07/2021
The trader replied (on 05/08/2021)
Thank you, Roger. We are pleased that we were able to find to a solution for you!
Fantastic service
Customer Service
Quality
Value
Absolutely delighted with the service I received. Everything went very smoothly from start to finish. Andy was brilliant - diagnosed the problem immediately and solved it. My new TV is up and running perfectly.
Sheryl in Bristol City Posted on 13/06/2021 , work completed 10/06/2021
The trader replied (on 05/08/2021)
Thank you for the kind words!
Prompt, friendly and very efficient
Customer Service
Quality
Value
The engineer was on time, even though there was a road closure, and diagnosed the fault very quickly. The repair was quickly carried efficiently and with no fuss. The charge was very reasonable and payment was carried out by card.
Steve in Monmouthshire Posted on 11/05/2021 , work completed 11/05/2021
The trader replied (on 12/05/2021)
Thank you for the great review, Steve!
Excellent service!
Customer Service
Quality
Value
Thanks Karl for carrying out the work of installing the TV aerial very efficiently and promptly, and for your friendly and helpful manner.
Customer in Bristol Posted on 30/04/2021 , work completed 30/04/2021
The trader replied (on 06/05/2021)
Thank you for the review!
Excellent service
Customer Service
Quality
Value
Andy came to quote for installation of a TV aerial on my roof. After assessing the work and materials needed, he quoted a reasonable price and was ready to carry out the work on the spot. Very pleasant to deal with, efficient and tidy, the exterior cabling was neat and discreet. Andy went 'beyond the call of duty' by removing an unsightly cable box from a previous internet provider, and tuning my TV after the aerial was successfully installed. He even repositioned the TV for me. I am very happy with the work, and would not hesitate to recommend The Aerial Man.
Customer in Bristol City Posted on 29/04/2021 , work completed 26/04/2021
The trader replied (on 06/05/2021)
Thank you for the great review!
THAT'S how we want our trades people to be.
Customer Service
Quality
Value
That was great! Someone in the "Nextdoor" online group recommended them. For weeks and weeks I couldn't really watch TV properly. Most channels had disappeared despite retuning over and over, some were flickering or completely static. So I called "The Arial Man", they answered straight away, made an appointment for 1.5 days later, sent a reminder and confirmation text, showed up on time, were super nice, clean, worked out the problem in no time, and for less than £180 had antenna on the roof and cables replaced in less than 45 minutes and now my telly works perfectly again. At least my world order at home is restored! That's how we want our trades people to be. Top Notch!
Katya in Bristol City Posted on 16/04/2021 , work completed 16/04/2021
The trader replied (on 27/04/2021)
Hi Katya, thank you for the absolutely great review!
TV Aerial installation
Customer Service
Quality
Value
A superb installation by Lee. He was incredibly thorough and neat and understood our brief, namely to hide the cabling as much as possible due to the age and character of our cottage.
Customer in Chepstow Posted on 13/02/2021 , work completed 11/01/2021
The trader replied (on 27/04/2021)
Thank you for the review!
Quick efficient service
Customer Service
Quality
Value
I phoned on the 13th Jan got an appointment for the 14th. Damien came at the allotted time and resolved our aerial problems by fitting a new aerial, retuning both TV's quickly and was very pleasant to deal with. Thank you for your swift efficient service.
Customer in Bristol City Posted on 15/01/2021 , work completed 14/01/2021
Great work
Customer Service
Quality
Value
After booking an appointment, Dale arrived on time to fit the new aerial. He was very courteous and polite, and completed the work to my satisfaction; both fitting the aerial and drilling a hole for the aerial lead to go through the wall. He took time to tune the TV afterwards. However, it was only after he had gone, I noticed that a piece of stone had been ‘blown’ out on the windowsill outside as a result of drilling the hole. After contacting the company, I was advised to get a stonemason to do the repair, which they said they would pay for. When it was done, they duly paid the stonemason for the work. I accepted that this was something that could happen when drilling through a wall, but what impressed me most was the professional and considerate way they dealt with the situation, to my satisfaction. I would wholeheartedly recommend this company.
Customer in Bristol Posted on 12/10/2020 , work completed 20/07/2020
Exceeded expectations
Customer Service
Quality
Value
I noticed on a Friday morning that our old tv aerial had broken free of the restraints and was lying on the roof. As storm Alex was forecast I tried several local engineers and was able to engage Dan Grace to come on Monday, and was pleased to later receive a call that the engineer could visit on Friday afternoon. My wife received a call to say that he was on his way, and turned up in pouring rain and embarked on removing the aerial, and providing a new aerial. The work took over 2 hours and the picture quality is now excellent, and performed for a reasonable price. I can recommend Dan Grace, and Andy who carried out our job, for a great job at a fair price.
Customer in South Gloucestershire Posted on 05/10/2020 , work completed 02/10/2020