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Trusted Traders

The Air Conditioning Company

Logo on white
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb 3d col logo on white

4.9

12 Reviews

About

The Air Conditioning Company commenced trading in 1986 in London. We are now (probably!) the best known air conditioning installation company and maintenance contractors in the UK.

We specialise in residential and small commercial installations. We pride ourselves on creating the friendliest air conditioning company on earth; a company that knows all the technical terms, but explains them in a language that’s easy to understand.

Nothing is more important to us than proving to our customers, (and to us as well), that there isn’t an air conditioning company in the land that can beat us in terms of customer service. It's one thing installing a unit, but it’s a totally different discipline offering the “complete package”. Our after-sales service is beyond compare and we believe that this is the very reason why our repeat business ratio is so high.

We have an enviable Customer List, including many of the UK’s major blue chip companies, Government Departments and Local Authorities.

What we do

  • Air conditioning contractors

  • More Services

    • Air conditioning installations
    • Service
    • Repairs

Customer reviews

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Reviews summary

4.9
12 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
My review
Customer Service
Quality
Value
Very professional.
Mark, Hampshire12/10/2017
Great service
Customer Service
Quality
Value
Airconco provided a great service when they came to service our air conditioning units. They answered all our questions and provided advice on using our units effectively.
Which? Trusted Traders Consumer11/10/2017
Helpful and thorough
Customer Service
Quality
Value
Got to the bottom of our problem and got it fixed.
Peter, Middlesex10/10/2017
My review
Customer Service
Quality
Value
Dean was efficient, pleasant & did a very good job.
Stacie, London10/10/2017
Great Job
Customer Service
Quality
Value
The company was very impressive. They helped us to choose the best equipment to meet our requirements and the installation team were professional, arrived when they said they would, worked efficiently and demonstrated how the unit worked. We would definitely recommend them.
Ian, Hertfordshire05/10/2017
Excellent - highly recommend
Customer Service
Quality
Value
When my aircon/heater failed to reboot after a power cut, I called in my usual repair firm. They came & advised me that my unit was practically knackered and would cost at best £800 to fix, at the worst, £3000 to replace. I was horrified and asked for a second opinion. The result was the same. But I did not believe these two professional opinions. I called up Aircon Co and did not mention what had been told to me already. Two lovely guys came round and had the unit working within 20 mins, at a cost of £150. The unit was fine, not knackered at all. So thank you for being honest and not taking advantage as others did.
salonpaula08/03/2017
Very friend and professional staff
Customer Service
Quality
Value
They are very respectful, and on time. Job done without a problem. 4 years in a row and counting.
cetm12308/03/2017
Air Conditionig
Customer Service
Quality
Value
I originally had an estimate from another company, who messed me about by not replying to letters. I found Air Con who came and gave a quote (which was cheaper than our original quote) and said they would install to a date that suited my wife & Me. The workman that came were friendly courteous and very professional. Yes they would be recommended by me.
Which? Consumer28/11/2016
Punctual and efficient.
Customer Service
Quality
Value
I saw a previous Trusted Trader review and asked them to quote on a relatively small job (wall -mounted unit for my son's bedroom. They came next day and I received the price and brochure the following day. Their price was £95 more expensive than another company (one-man trader) but they were offering a 10 warranty as against the other guy's 1 year. They also had all of their insurance documents online and we just felt more comfortable. Good decision. Arrived bang on time and completed the work before the end of the day. They vacuumed the room and left it looking better than my cleaner!
Lucyal13/11/2016
Couldn’t believe we were dealing with an air conditioning company!
Customer Service
Quality
Value
We recently contacted 3 aircon contractors to get a quotation for 3 units for our home. Two of the companies were pleasant enough but didn't inspire much confidence over the phone. However, when we phoned The Air Conditioning Company you'd think we'd telephoned a 5 star deluxe hotel! Their phone manner from the receptionist through to being passed through to the residential installation department was very professional. The manager I spoke to was able to give an "as near as damn it" idea of what the installation was likely to cost subject to survey. Their surveyor came to visit us 3 days later and took his shoes off without being asked! We received the estimate (5% less than their phone quote) by email the next day. We had no doubt that their quote would be substantially more expensive than the other estimates we had arranged (one of them didn't even turn up). The other estimate arrived two weeks later and was £800 more. We were worried about the level of noise the units would make and they suggested we visit their showroom (more like an architects office) to see and hear working models. We were pleased we did because one make did sound a little quieter than the other. Their engineers were a delight to have in our home and so different to some boiler engineers we had employed a few months previously. They laid down carpet protection the moment they arrived and were scrupulously tide. The works were completed on time and our home was left spotless.
Andrew Risner10/11/2016