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Endorsed by Which? Trusted Traders

The Boiler Replacement Company (Essex) Ltd

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4.9

144 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that installing a new boiler in your home can be a costly and worrying experience. That's why we are committed to providing a service that guarantees a high level of quality and expertise and 100% customer satisfaction. Vaillant, Glowworm and Atag extensively train us to an advanced standard. With more than 18 years of boiler installation experience, established as one of Essex and East London's most tried and trusted boiler replacement companies, and operate under strict safety regulations, including Gas Safe. By hiring The Boiler Replacement Company to carry out your boiler replacement, you are guaranteeing exceptional quality, unrivalled customer service and our absolute dedication to providing you with the comfortable, warm environment you desire.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
144 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Replacement
Customer Service
Quality
Value
The boiler was replaced and some additional gas pipework installed, all works were carried out professionally and efficiently. They also took all the old equipment and rubbish away with them and left a clean and tidy site, something you don’t always get with other installers. I am really pleased with the boiler it’s very quiet and very efficient. The engineers were polite and courteous and I would recommend the boiler replacement company to anyone.
Customer in Greater London Posted on 16/06/2022 , work completed 14/06/2022
Top Notch Boiler Installation
Customer Service
Quality
Value
We contacted Mat when our boiler suddenly died and the cylinder started to leak. Mat managed to visit the same day and gave a very competitive quotation. The new combi boiler was fitted the same week to an excellent standard. Very clean and professional, wouldn’t hesitate to recommend.
Customer in Greater London Posted on 26/05/2022 , work completed 20/05/2022
Brilliant!
Customer Service
Quality
Value
I highly recommend this company. Our boiler was condemned last week, and the insurance company were going to take too long. Matt popped in the same day, advised and quoted us for a replacement boiler, and then pulled strings to fit us in two days later. He and Dan were both superstars as we'd been without heating and proper hot water for a week already, and it was so cold outside but even colder indoors! Very happy with the boiler and the service we received, and Matt even followed up with a message a couple of days later to check everything was OK. Thanks so much 😁
Customer in Greater London Posted on 05/04/2022 , work completed 01/04/2022
Great work on replacing an old boiler
Customer Service
Quality
Value
My ancient boiler needed replacing and this was done in a timely manner exactly as quoted for. Mat and his team are friendly, courteous and tidy. The work was completed in a professional manner and the new boiler is working perfectly and efficiently. I highly recommend.
Customer in Essex Posted on 22/02/2022 , work completed 14/02/2022
Replacement of Boiler
Customer Service
Quality
Value
They were very courteous, knowledgeable and efficient. He was able to replace our boiler within a few days of us contacting him and completed the job in a timely manner leaving the area clean and tidy. We now have a warm home and plenty of hot water which is most welcome at this time of year.
Customer in Essex Posted on 29/01/2022 , work completed 28/01/2022
The trader replied (on 03/02/2022)
Thank you for your 5 star review Although the boiler required a quick turn around, keeping up our customer service is very important to us and glad we could help so quickly Regards The Boiler Replacement Company
Boiler Replacement
Customer Service
Quality
Value
"A rare honest trader". Impressive attention to detail. Mat was thorough, courteous and tidy. We willingly accepted offer of annual service.
Customer in Greater London Posted on 02/11/2021 , work completed 26/10/2021
The trader replied (on 03/02/2022)
Thank you for the 5-star review. Receiving such great feedback is always lovely to hear, and we believe offering a transparent service sits alongside an excellent boiler install. Regards The Boiler Replacement Company
Professional
Customer Service
Quality
Value
We chose Mat to change an old boiler tank to a combi boiler and we are glad that we found him. We had an old system which had a lot of pipes that required to be removed and Matt cleared all the old pipework, leaving the area very clean and tidy. Everything was done to the agreed schedule and budget. He is truly a professional and very tidy. He is an easy person to work with and very responsive. I would highly recommend boiler replacement company and will continue to use their services.
Customer in Greater London Posted on 02/11/2021 , work completed 14/10/2021
The trader replied (on 03/02/2022)
Thank you very much for the 5-star review Every boiler install we undertake we like to leave the property as tidy as possible and aim to keep the job as hassle-free as possible for both parties and really to appreciate the feedback as we then know we've done a great job for you. Regards The Boiler Replacement Company
Neat Tidy and professional
Customer Service
Quality
Value
I chose The Boiler Replacement Company as they are a Which? Trusted Trader. Mat was very professional giving sound advice before providing a detailed quotation. On the day the installation took place the work was carried out efficiently and tidily. It then became evident that there was a fault with the system that had nothing to do with the boiler and yet Mat gave advice and help in resolving this issue which was not part of the original brief. I am unlikely to replace a boiler again but would not hesitate to use Mat again or recommend others to do so.
Keith in Greater London Posted on 19/08/2021 , work completed 07/06/2021
The trader replied (on 20/08/2021)
Thank you Keith for your 5-star review fortunately most of the jobs go to plan but the existing problem you had was certainly a headscratcher but pleased we could help resolve this for you with minimum fuss we look forward to seeing you in twelve months for the annual Vaillant boiler service
Excellent advice and fast punctual service
Customer Service
Quality
Value
I was moving into a purchased property and need the system boiler converted to a combi boiler as quickly as possible. Matt bent over backward to accommodate me and offered sound practical advice on what should be done. His team were punctual on the days the work was undertaken and completed the change over without mess or fuss. The after care has also been exceptional. I found this company through Which? and they have lived up to all the positive reviews here.
Customer in Greater London Posted on 15/07/2021 , work completed 01/07/2021
The trader replied (on 15/08/2021)
Thank you for your 5-star review. Moving into a new property is stressful at the best of times, so having to replace the boiler as well could have been a real headache. Thankfully as one of the most highly-rated local boiler replacement companies, we were available to fit your new boiler within the quick timescale you required We look forward to seeing you in 12 months for the first boiler service.
Great service
Customer Service
Quality
Value
He is reliable, he does a very good job and he is very tidy and I have know him for some years now.
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 02/06/2021
The trader replied (on 21/06/2021)
Thank you for your 5-star reviews reliability is very important to us and we are glad to help