The Boiler Replacement Company (Essex) Ltd

I have known Mat for several years. He has always been polite, well turned out and very helpful. I wouldn’t hesitate to recommend him.

This review is for a boiler installed last month by Mat from The Boiler Replacement Company. I was impressed with the manner of assessing the work required. This began with the engineer putting protectors onto his shoes before entering the property, then taking a mass of photos, inspecting the gas meter, checking flow rates in the bathroom, and flagging a possible additional cost if a gas pipe would need replacing (as it turned out this was not required). Due to the consideration shown for my carpets along with a very thorough manner of scoping the work I decided to proceed with this company despite their estimate not being the lowest I had obtained. The date for installation was agreed and I received SMS and email updates reminding me of the dates and even to let me know when the engineer was 10 minutes away. The work was completed on schedule with no additional costs and Mat even took the opportunity to tidy up pipework from previous installations. The engineer registered the installation with the manufacturer and I received the guarantee documentation by email. I then paid in full. Following installation, I have received follow up SMS to check everything is fine.

I had my boiler fitted by this company five years ago. I can't say enough good things about them. They give a first class service, always on time, very helpful and very friendly. I have my boiler serviced by them every year and I would never go anywhere else. They are the best.

Today was the fourth consecutive boiler service since Essex Boiler Replacement, Mat Baker, installed the new boiler in March 2020. As usual Mat was punctual, very professional and efficient as well as being very amiable and pleasant to deal with. I also find the cost of the boiler service and the service provided to be very reasonable. I highly recommend this Company for any boiler related work.

Matt is extremely knowledgeable. On time, works hard and with precision. Very good price as well. Thoroughly recommended

Brilliant job very considerate to the customers the work was completed on time and also at a reasonable price. I have used this company before and also so has my family I would fully recommend to others

I feel I was very lucky to have found Matthew Baker of The Boiler Replacement Company (Essex) Limited as a boiler engineer. I found him about 10 days ago by chance through online research. The following day he visited my house to check my boiler, which was very old and showing some signs of defects. He explained his thoughts in a way that clearly indicated his expertise. In fact, I had already concluded that it was time I replaced the boiler. My feeling of confidence in him was such that I had no hesitation in choosing him as the boiler engineer to replace the boiler for me. I thought his pricing was reasonable. About a week later he replaced my boiler with a new one of the same brand. The whole process (from selecting a new boiler and the boiler system control, to the boiler replacement work and the post-installation guarantee registration work) was extremely smooth and demonstrated such a high level of professionalism (including customer care) on his part. I don't feel I could have asked for better service from a boiler engineer.

I’ve used Matt for a while now for various plumbing related matters and he gives a great and reasonably priced service. Highly recommend.

Arrived on time as promised, excellent work, rectified an issue a previous plumber had been unable to resolve, explained the planned work needed, was tidy, saved us needing a new boiler, will definitely use again and recommend to family and friends !

Mat replaced the boiler in our rental property. From our 1st contact, Mat was so efficient. Date booked in, he took the tenants phone number and liased with her regarding parking permits etc. Work completed in a very tidy manner, and everything working perfectly. So pleased I chose him!

Matt helped me choose a new boiler after my previous boiler started leaking. He quickly installed a new boiler down stairs in my kitchen and very pleased with the work he completed. It is such a relief to have my boiler downstairs as previously it was in the loft. Really pleased with the boiler and the way Matt handled the job from start to finish. Would highly recommend him.

We live on the 2nd floor of a block of flats. This company removed our old boiler and replaced it with a new ATAG 128C boiler, the installation taking a day and a half. All of the works were carried out diligently, professionally and to our complete satisfaction. They also promptly sent us all the warranties relevant to the new boiler.

I would highly recommend The Boiler Replacement Company. Matthew is a trustworthy professional who does a thorough job and maintains a clean work environment. When we encountered some unexpected challenges during the project at my house, Matthew handled them with professionalism and expertise. Melissa

We had an excellent experience with the Boiler Replacement Company Essex. We had our 20 year old floor standing boiler that was situated in the loft, replaced with a new Valiant ecofit pure 430. Matthew took the time to explain why he recommended said boiler and saved us money as I was pushing for a bigger boiler which he explained why we didn’t need. Good communication, clean, neat and tidy job, started and finished as agreed. Very knowledgeable and professional. All paperwork, regs and warranties sent immediately. They did a great job and would recommend highly.

Due to poor service from Baxi, we cancelled our Annual Boiler Service Contact with them and following a recommendation from a neighbour, contacted Matt. He has now Serviced our Boiler, repaired a small leak in one of our radiators and rebalanced our heating system. He carried all work out professionally.

Being in my 90's I was a little apprehensive about a new boiler. However Mat & Dan arrived on time with covering for carpets and floors, then straightaway into action. Afterwards everything was put back in place and left clean and tidy. They did a great job and I would recommend them to anyone.

I had my boiler replaced by mat and Dan . Great service from start to finish . Lots of advice given on products etc .Appointment date given and kept , early start , very tidy and professional job done . They take great care working in your home and mat gives clear instructions on use etc before leaving . All certificates and guarantees emailed straight away . Cant fault this company at all .

Absolutely brilliant from start to finish. Quick, tidy work and I was well informed during the whole boiler replacement process. I highly recommend using this company.

The boiler was replaced and some additional gas pipework installed, all works were carried out professionally and efficiently. They also took all the old equipment and rubbish away with them and left a clean and tidy site, something you don’t always get with other installers. I am really pleased with the boiler it’s very quiet and very efficient. The engineers were polite and courteous and I would recommend the boiler replacement company to anyone.

We contacted Mat when our boiler suddenly died and the cylinder started to leak. Mat managed to visit the same day and gave a very competitive quotation. The new combi boiler was fitted the same week to an excellent standard. Very clean and professional, wouldn’t hesitate to recommend.

I highly recommend this company. Our boiler was condemned last week, and the insurance company were going to take too long. Matt popped in the same day, advised and quoted us for a replacement boiler, and then pulled strings to fit us in two days later. He and Dan were both superstars as we'd been without heating and proper hot water for a week already, and it was so cold outside but even colder indoors! Very happy with the boiler and the service we received, and Matt even followed up with a message a couple of days later to check everything was OK. Thanks so much 😁

My ancient boiler needed replacing and this was done in a timely manner exactly as quoted for. Mat and his team are friendly, courteous and tidy. The work was completed in a professional manner and the new boiler is working perfectly and efficiently. I highly recommend.

They were very courteous, knowledgeable and efficient. He was able to replace our boiler within a few days of us contacting him and completed the job in a timely manner leaving the area clean and tidy. We now have a warm home and plenty of hot water which is most welcome at this time of year.

"A rare honest trader". Impressive attention to detail. Mat was thorough, courteous and tidy. We willingly accepted offer of annual service.

We chose Mat to change an old boiler tank to a combi boiler and we are glad that we found him. We had an old system which had a lot of pipes that required to be removed and Matt cleared all the old pipework, leaving the area very clean and tidy. Everything was done to the agreed schedule and budget. He is truly a professional and very tidy. He is an easy person to work with and very responsive. I would highly recommend boiler replacement company and will continue to use their services.