The Boiler Replacement Company (Essex) Ltd

This review is for a boiler installed last month by Mat from The Boiler Replacement Company. I was impressed with the manner of assessing the work required. This began with the engineer putting protectors onto his shoes before entering the property, then taking a mass of photos, inspecting the gas meter, checking flow rates in the bathroom, and flagging a possible additional cost if a gas pipe would need replacing (as it turned out this was not required). Due to the consideration shown for my carpets along with a very thorough manner of scoping the work I decided to proceed with this company despite their estimate not being the lowest I had obtained. The date for installation was agreed and I received SMS and email updates reminding me of the dates and even to let me know when the engineer was 10 minutes away. The work was completed on schedule with no additional costs and Mat even took the opportunity to tidy up pipework from previous installations. The engineer registered the installation with the manufacturer and I received the guarantee documentation by email. I then paid in full. Following installation, I have received follow up SMS to check everything is fine.

I had my boiler fitted by this company five years ago. I can't say enough good things about them. They give a first class service, always on time, very helpful and very friendly. I have my boiler serviced by them every year and I would never go anywhere else. They are the best.

Today was the fourth consecutive boiler service since Essex Boiler Replacement, Mat Baker, installed the new boiler in March 2020. As usual Mat was punctual, very professional and efficient as well as being very amiable and pleasant to deal with. I also find the cost of the boiler service and the service provided to be very reasonable. I highly recommend this Company for any boiler related work.

Matt is extremely knowledgeable. On time, works hard and with precision. Very good price as well. Thoroughly recommended

Brilliant job very considerate to the customers the work was completed on time and also at a reasonable price. I have used this company before and also so has my family I would fully recommend to others

I feel I was very lucky to have found Matthew Baker of The Boiler Replacement Company (Essex) Limited as a boiler engineer. I found him about 10 days ago by chance through online research. The following day he visited my house to check my boiler, which was very old and showing some signs of defects. He explained his thoughts in a way that clearly indicated his expertise. In fact, I had already concluded that it was time I replaced the boiler. My feeling of confidence in him was such that I had no hesitation in choosing him as the boiler engineer to replace the boiler for me. I thought his pricing was reasonable. About a week later he replaced my boiler with a new one of the same brand. The whole process (from selecting a new boiler and the boiler system control, to the boiler replacement work and the post-installation guarantee registration work) was extremely smooth and demonstrated such a high level of professionalism (including customer care) on his part. I don't feel I could have asked for better service from a boiler engineer.

I’ve used Matt for a while now for various plumbing related matters and he gives a great and reasonably priced service. Highly recommend.

Arrived on time as promised, excellent work, rectified an issue a previous plumber had been unable to resolve, explained the planned work needed, was tidy, saved us needing a new boiler, will definitely use again and recommend to family and friends !

Mat replaced the boiler in our rental property. From our 1st contact, Mat was so efficient. Date booked in, he took the tenants phone number and liased with her regarding parking permits etc. Work completed in a very tidy manner, and everything working perfectly. So pleased I chose him!

Matt helped me choose a new boiler after my previous boiler started leaking. He quickly installed a new boiler down stairs in my kitchen and very pleased with the work he completed. It is such a relief to have my boiler downstairs as previously it was in the loft. Really pleased with the boiler and the way Matt handled the job from start to finish. Would highly recommend him.