The Boiler Replacement Company (Essex) Ltd

Had an ATAG combi boiler installed to replace our traditional one which was beginning to go wrong. Throughout the process I was updated and kept informed. I was given all the necessary information I needed to choose the boiler I needed/wanted and together we decided the ATAG was best for our needs. Fitting was professional and Matt kept the area clean so, although we were without hot water for one night, he was able to provide us with hot water for the second night and allowed him extra work the next day to tidy all the work up. Yet again, great service and I have NO hesitation in recommending Matt for any plumbing / boiler / heating work.

Matt and Dan replaced our 29 year old boiler in a very professional manner. It was not a straight forward job as the boiler had to be relocated from the kitchen to the upstairs airing cupboard but this was done with the least possible disruption and to a very high standard. From the very first meeting with Matt we felt he was a person we could trust, with expert knowledge in his field. Since the installation the boiler has exceeded our expectations re. ease of programming and quietness and we can only thank Matt and Dan for the excellent way they handled all aspects of this installation

Matt came to us at the end of a long day working on a nearby house when we had no previous dealings with him. We had a very noisy heating problem which another heating engineeer was unable to resolve.Matt cured the initial problem and he then followed up at our request to sort out our inefficient heating system which he achieved with the minimum of disruption but the greatest of care. Our heating system is now fully functional and working well after many years of unsatisfactory work from other sources. Nothing was too much trouble for Matt and his priority was our total satisfaction rather than a quick job and a hefty bill. It was a pleasure dealing with someone who has his customer’s wellbeing as a proirity over the usual treatment given by some engineers. He followed up after the work was finished to check that everything was still working well. We later recommended Matt to a friend and he also was delighted with the care and attention given by Matt when he replaced a very old heating system. I really cannot sing his praises more and hope that we have a long working relationship ahead. John Clay 23/02/2018

The two heating engineers arrived right on time. Protection to the work surfaces was laid down. The old boiler was removed and disposed of the same day. The new boiler was fitted and working in around 7 hours and many safety checks were carried out to ensure all was working correctly. Matt then took the time to explain the boilers controls and even came back the next day to make sure I was happy and to double check everything. This is a company that delivers quality workmanship and felt I could trust them 100%.

We contacted Mat for help in replacing our antiquated floor-standing boiler system. He quickly understood our needs for an efficient new system with minimum fuss and disruption and that is exactly what he delivered. After an informative discussion of two options, he and Dan completed an impressive professional job skillfully and promptly. I recommend their service.

My existing boiler failed on 23 March so I contacted this company to give an estimate during that day. Mat came the next day to survey the work and discuss options. A detailed estimate was sent later that evening with a choice of boiler manufacturers. I made my choice of boiler which was ordered immediately with delivery and installation agreed. Mat arrived promptly as promised wearing protective clothing due to current virus. The installation was carried out professionally and efficiently. Some additional work was carried at an additional agreed cost. Great care was taken to avoid close contact due to a Covid-19 situation. On completion of the work how to use the new system was explained. A neighbour recommended this company to me and I would have no hesitation in recommending them to others who might need similar work or maintenance.

Matt removed & replaced our boiler He was fast, efficient, reliable, tidy, trustworthy. Thoroughly great value for money I couldn’t recommend him highly enough