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The Boiler Replacement Company (Essex) Ltd

4.9

161 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that replacing your boiler is a significant investment, and we’re here to make the process as smooth and stress-free as possible. With 22 years of experience, we’ve earned a reputation as one of the most trusted boiler specialists in Essex and East London.

Our Gas Safe registered engineers are expertly trained by Worcester Bosch, Vaillant, Glow-worm, and ATAG, ensuring every installation meets the highest safety and quality standards. We take pride in delivering energy-efficient, long-lasting solutions tailored to your needs.

Customer satisfaction is at the heart of everything we do. From expert advice to meticulous installation, we go the extra mile to provide reliable service, honest pricing, and complete peace of mind. When you choose us, you’re choosing quality, expertise, and a company that truly cares.

Your comfort is our priority—let us keep your home warm!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

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4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient reliable professional service
Customer Service
Quality
Value
We contacted Mat for help in replacing our antiquated floor-standing boiler system. He quickly understood our needs for an efficient new system with minimum fuss and disruption and that is exactly what he delivered. After an informative discussion of two options, he and Dan completed an impressive professional job skillfully and promptly. I recommend their service.
Customer in Greater London Posted on 26/04/2020 , work completed 22/04/2020
Successful boiler replacement
Customer Service
Quality
Value
My existing boiler failed on 23 March so I contacted this company to give an estimate during that day. Mat came the next day to survey the work and discuss options. A detailed estimate was sent later that evening with a choice of boiler manufacturers. I made my choice of boiler which was ordered immediately with delivery and installation agreed. Mat arrived promptly as promised wearing protective clothing due to current virus. The installation was carried out professionally and efficiently. Some additional work was carried at an additional agreed cost. Great care was taken to avoid close contact due to a Covid-19 situation. On completion of the work how to use the new system was explained. A neighbour recommended this company to me and I would have no hesitation in recommending them to others who might need similar work or maintenance.
Customer in Greater London Posted on 01/04/2020 , work completed 30/03/2020
The trader replied (on 28/04/2020)
Thank you for such a fantastic review. Glad we could help in such challenging times and thank you for trusting us to get on with the job. Many Thanks Mat
Efficient and accomodating . A job well done.
Customer Service
Quality
Value
Our heatin system suddenly stopped working without warning. Mat was able to diagnose the primary problem which was the pump. Within a few days we agreed when the work would be done on a day and time to suit us . My wife and I have physical limitations and Mat was sensitive to our situation. Apart from replacing the pump , Mat and his colleague also serviced the boiler and the heating system. Everything was explained and demonstrated . I was really pleased and impressed by the efficiency, thoroughness and tidiness of their work which was completed within the day. No doubt I could get the work done a bit cheaper but to my mind Mat offers good quality and value and hope to give him more work .
Customer in Greater London Posted on 05/09/2020 , work completed 03/09/2020
Fabulous job
Customer Service
Quality
Value
Mat replaced my boiler today as it had stopped working. Very clean and professional, wore a mask all day and he was very careful and respectful towards being covid safe. The job was done with the minimum of fuss, everything left clean and tidy. I will be using Mat for the boiler servicing and would definitely recommend him. Thanks.
Customer in Greater London Posted on 05/01/2021 , work completed 05/01/2021
The trader replied (on 21/06/2021)
Thank you for your 5-star review our aim on all of our boiler installations is to treat your property with respect and leave it clean and tidy so apart from a new boiler you wouldn't know we had been there
Great work on replacing an old boiler
Customer Service
Quality
Value
My ancient boiler needed replacing and this was done in a timely manner exactly as quoted for. Mat and his team are friendly, courteous and tidy. The work was completed in a professional manner and the new boiler is working perfectly and efficiently. I highly recommend.
Customer in Essex Posted on 22/02/2022 , work completed 14/02/2022
Annual service
Customer Service
Quality
Value
I always use this company to service my boiler as I was pleased with the work when they installed it 4 years ago. I received an email reminding me that the service was due. I arranged a convenient date and time and Matt came and checked the boiler and heating systems. I then received an invoice and safety certificate. I am always pleased with the work of this company and would recommend them.
Jane in Greater London Posted on 04/06/2021 , work completed 02/06/2021
The trader replied (on 21/06/2021)
Hi Jane Thank you for your 5-star review. We are pleased that you are happy with the service we offer and continue using us for your boiler servicing
Professional
Customer Service
Quality
Value
We chose Mat to change an old boiler tank to a combi boiler and we are glad that we found him. We had an old system which had a lot of pipes that required to be removed and Matt cleared all the old pipework, leaving the area very clean and tidy. Everything was done to the agreed schedule and budget. He is truly a professional and very tidy. He is an easy person to work with and very responsive. I would highly recommend boiler replacement company and will continue to use their services.
Customer in Greater London Posted on 02/11/2021 , work completed 14/10/2021
The trader replied (on 03/02/2022)
Thank you very much for the 5-star review Every boiler install we undertake we like to leave the property as tidy as possible and aim to keep the job as hassle-free as possible for both parties and really to appreciate the feedback as we then know we've done a great job for you. Regards The Boiler Replacement Company
Efficient & great work
Customer Service
Quality
Value
Mat replaced the boiler in our rental property. From our 1st contact, Mat was so efficient. Date booked in, he took the tenants phone number and liased with her regarding parking permits etc. Work completed in a very tidy manner, and everything working perfectly. So pleased I chose him!
Customer in Greater London Posted on 02/08/2024 , work completed 01/08/2024
Annual boiler check
Customer Service
Quality
Value
I have known Mat for several years. He has always been polite, well turned out and very helpful. I wouldn’t hesitate to recommend him.
Customer in Greater London Posted on 17/08/2025 , work completed 15/08/2025
Very professional, great job, highly recommend
Customer Service
Quality
Value
We had an excellent experience with the Boiler Replacement Company Essex. We had our 20 year old floor standing boiler that was situated in the loft, replaced with a new Valiant ecofit pure 430. Matthew took the time to explain why he recommended said boiler and saved us money as I was pushing for a bigger boiler which he explained why we didn’t need. Good communication, clean, neat and tidy job, started and finished as agreed. Very knowledgeable and professional. All paperwork, regs and warranties sent immediately. They did a great job and would recommend highly.
Customer in Greater London Posted on 17/12/2023 , work completed 23/11/2023