Endorsed by Which?

The Boiler Replacement Company (Essex) Ltd

4.9

162 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that replacing your boiler is a significant investment, and we’re here to make the process as smooth and stress-free as possible. With 22 years of experience, we’ve earned a reputation as one of the most trusted boiler specialists in Essex and East London.

Our Gas Safe registered engineers are expertly trained by Worcester Bosch, Vaillant, Glow-worm, and ATAG, ensuring every installation meets the highest safety and quality standards. We take pride in delivering energy-efficient, long-lasting solutions tailored to your needs.

Customer satisfaction is at the heart of everything we do. From expert advice to meticulous installation, we go the extra mile to provide reliable service, honest pricing, and complete peace of mind. When you choose us, you’re choosing quality, expertise, and a company that truly cares.

Your comfort is our priority—let us keep your home warm!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

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4.9
162 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Updating Existing Heating System
Customer Service
Quality
Value
I was told by a friend that this company was highly recommended. I then engaged Mat Baker to work on my existing system to change rads, fit new rad valves, flush system and fit magnetic filter, new pump etc. It took two days and Mat did an excellent job working in a very professional and clean and tidy manner. I have had bad experiences with plumbers in the past and it is great to find someone who takes such an obvious pride in his work. I would certainly recommend Mat if you need a good heating engineer.
Mike (Upminster) Posted on 14/06/2016 , work completed 14/06/2016
Excellent service
Customer Service
Quality
Value
Mat completed an excellent job of replacing old pipework, radiators and boiler at my elderly Father's house. I cannot fault the service in any way with Mat going the extra mile to ensure the least amount of disruption was caused to my Father. He kept me informed every step of the way and completed a fantastic job. I would not hesitate to recommend Mat if you want a trustworthy, reliable and professional tradesman to complete the work required. Thank you Mat.
Which? Trusted Traders Consumer Posted on 28/01/2017 , work completed 28/01/2017
Great service, neat finish
Customer Service
Quality
Value
Mat replaced our old defunct combi boiler with a new ATAG. We have limited space, so chose the ATAG boilers because even the powerful ones are very compact. He and his team worked solidly for 8 hours without stopping. He fitted new pipes and filters as unobtrusively as possible and really considered what he was doing from an aesthetic as well as functional point of view. He explained how everything worked and why changes might be needed to the gas pipework - but seemed as pleased as I was when our existing pipework did the job. He cleaned up after himself as he went along, and left everything very clean and tidy. I felt he was honest and up front and have no hesitation in recommending him.
Upminster Jenn Posted on 16/05/2017 , work completed 16/05/2017
Excellent Professional Service
Customer Service
Quality
Value
Matt is thoroughly professional in all he does, his approach and workmanship is excellent, disruption was kept to a minimum and we would have no hesitation in recommending him. He has just fitted an ATAG Economiser Combi Boiler in our kitchen and its absolutely fantastic and everything he said it would be.
Christopher Posted on 17/09/2017 , work completed 17/09/2017
My review
Customer Service
Quality
Value
The work was completed on time to schedule and to budget. Updated to ATAG boiler. They are clean and tidy workmen who get on with the job. I have used them before and have never had any problems which is why I continue to use them.
Margaret, Essex Posted on 24/05/2018 , work completed 24/05/2018
Great Job, Top Job
Customer Service
Quality
Value
Matt and his team completely re plumbed by 3200sq ft house including installing a brand new tanks, heating systems and bathrrom installs. The whole team was very trustworthy and completed the job in time to the specification we had discussed. I would not hesitate to use Matt again in any further projects I undertake.
danielrc23 Posted on 13/09/2018 , work completed 13/09/2018
Immaculate work with real customer service
Customer Service
Quality
Value
Matt came highly recommended, and for good reason. As a complete novice I had many questions about types of boiler, requirements for our family, future proofing in case of extension, etc. Matt took the time to explain everything I needed to know in order to make my own informed decision. Products were thoughtfully explained in language I could understand along with the pros and cons. Boilers are a big investment and I wanted to feel confident I’d make the right decision. Matt is completely understanding of what suits a family’s circumstances. Having made a decision on the type of boiler I was very pleased with the efficient fitting service, clean, professional and pipe work that wouldn’t look out of place at an art gallery! I had a tricky corner and cabinet specifications which Matt worked to with great success. Overall, I would not hesitate to recommend The Boiler Replacement Company to anyone who decides they want the peace of mind and security of a specialist who has the highest standard of workmanship.
Mel J C Posted on 30/08/2018 , work completed 30/08/2018
Wouldn’t hesitate to recommend.
Customer Service
Quality
Value
Having moved into a new house whilst expecting our first child we engaged the services of Mat to install a new boiler and sort out the entire heating system. He scheduled the work in a timely manner, turned up as agreed and worked tirelessly to get the job complete even though he was faced with numerous challenges along the way. Good humoured throughout despite the difficulties I wouldn’t hesitate to recommend him for further work.
Emma, Hornchurch Posted on 27/10/2018 , work completed 27/10/2018
Excellent service.
Customer Service
Quality
Value
Pleased with the way they did the job.
Harold, Hornchurch Posted on 24/10/2019 , work completed 24/10/2019
New Church Heating System - Excellent Design and Implementation
Customer Service
Quality
Value
We used to have an over-complex, difficult to maintain, church heating solution that frequently failed. Matt did an excellent job of designing and implementing a new, much simpler solution for two church halls, coffee lounge, lobby, office and toilet facilities. Matt's design recognized the need for utilizing existing plumbing while also changing the heating zone configurations to improve operational performance. We now look forward to reduced operational cost through the two new Atag boilers with 10 year warranty, improved zoning and control systems. Matt's work was again to a very high standard and we highly commend him to you. 5 stars.
Peter in Greater London Posted on 06/05/2021 , work completed 15/03/2021
The trader replied (on 21/06/2021)
Hi Peter Thank you for your 5-star review. It was a real pleasure to undertake the work in the church premises as we know that being such an outdated and complicated system it was becoming ever-increasing difficult to manage. The Atag boilers will certainly reduce your annual heating cost and with the added 10-year warranty it will be hassle-free for you