Endorsed by Which?

The Boiler Replacement Company (Essex) Ltd

4.9

161 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that replacing your boiler is a significant investment, and we’re here to make the process as smooth and stress-free as possible. With 22 years of experience, we’ve earned a reputation as one of the most trusted boiler specialists in Essex and East London.

Our Gas Safe registered engineers are expertly trained by Worcester Bosch, Vaillant, Glow-worm, and ATAG, ensuring every installation meets the highest safety and quality standards. We take pride in delivering energy-efficient, long-lasting solutions tailored to your needs.

Customer satisfaction is at the heart of everything we do. From expert advice to meticulous installation, we go the extra mile to provide reliable service, honest pricing, and complete peace of mind. When you choose us, you’re choosing quality, expertise, and a company that truly cares.

Your comfort is our priority—let us keep your home warm!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and professional
Customer Service
Quality
Value
Turned up when he said he would for estimate and to do my replacement boiler. Overcome a few minor problems without any fuss. Kind and friendly, did not stop till job was finished.
Trevor, Essex Posted on 28/10/2015 , work completed 28/10/2015
Excellent job.
Customer Service
Quality
Value
I can highly recommend. Efficient service, quick response. Fitted whole boiler and radiator system with no problem. Happy to leave in my premises whilst I was at work.
Angela, Essex Posted on 07/09/2015 , work completed 07/09/2015
Excellent Service
Customer Service
Quality
Value
Updated from an old gravity fed system to an ATAG combi boiler with new radiators fitted throughout. Friendly, reliable and good aftercare service.
Paul, Essex Posted on 17/05/2016 , work completed 17/05/2016
Brilliant Job
Customer Service
Quality
Value
I have always been a bit wary of tradesmen having had some bad experiencing so I came to Which to find one. I chose Matt based on his top reviews. I am pleased to say that the comments he received are spot on. His work is great, the care he puts into the job is 1st class, he is always on time and will offer his professional advice. I had another tradesmen at the house whilst Matt was fitting my boiler and the tradesmen even commented on how good Matt is. Thank you Matt and Dan for an excellent job
Wayne.Alexander Posted on 31/10/2016 , work completed 31/10/2016
Very professional job
Customer Service
Quality
Value
This review is for a boiler installed last month by Mat from The Boiler Replacement Company. I was impressed with the manner of assessing the work required. This began with the engineer putting protectors onto his shoes before entering the property, then taking a mass of photos, inspecting the gas meter, checking flow rates in the bathroom, and flagging a possible additional cost if a gas pipe would need replacing (as it turned out this was not required). Due to the consideration shown for my carpets along with a very thorough manner of scoping the work I decided to proceed with this company despite their estimate not being the lowest I had obtained. The date for installation was agreed and I received SMS and email updates reminding me of the dates and even to let me know when the engineer was 10 minutes away. The work was completed on schedule with no additional costs and Mat even took the opportunity to tidy up pipework from previous installations. The engineer registered the installation with the manufacturer and I received the guarantee documentation by email. I then paid in full. Following installation, I have received follow up SMS to check everything is fine.
Customer in Greater London Posted on 18/06/2025 , work completed 14/05/2025
The trader replied (on 26/06/2025)
Thank you so much for your kind and detailed review – it really means a lot. I'm glad you were happy with the way we assessed the work and took care to protect your home throughout the process. It’s great to hear the installation of your Vaillant combination boiler went smoothly and that everything was completed as promised, with no surprises. We always aim to keep communication clear and make the whole experience as easy as possible. If you ever need anything going forward, just let me know. Thanks again for choosing The Boiler Replacement Company! Warm regards, Mat – Owner The Boiler Replacement Company
Tidy prompt & professional
Customer Service
Quality
Value
Matt has done various work for me over the years, always prompt, tidy & honest.
Stephen, London Posted on 06/04/2016 , work completed 06/04/2016
Helpful
Customer Service
Quality
Value
Tested boiler, pump and radiators. Very helpful and came back to check next day.
Ruth, West Sussex Posted on 18/09/2019 , work completed 18/09/2019
Excellent job
Customer Service
Quality
Value
Matt started my jobs by installing a new ATAG boiler and then proceeded to update & improve my bathroom fixtures & fittings. My top requirement was an improved shower system due to low water pressure, which he solved and I am thrilled with the result. The work was done as quickly as was possible & any problems dealt with in a professional manner. i would highly recommend Matt & his team as a totally reliable company that you can trust. Jean London
Chidwick Posted on 01/08/2018 , work completed 01/08/2018
Very efficient
Customer Service
Quality
Value
Matt Baker tackled a difficult and somewhat frustrating job with a great amount of fortitude and good humour leading to a very satisfactory result.
Alan, Essex Posted on 01/01/2016 , work completed 01/01/2016
Prompt & professional
Customer Service
Quality
Value
On time & good value for money, clean & tidy.
N, Essex Posted on 10/10/2014 , work completed 10/10/2014