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The Boiler Replacement Company (Essex) Ltd

4.9

161 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that replacing your boiler is a significant investment, and we’re here to make the process as smooth and stress-free as possible. With 22 years of experience, we’ve earned a reputation as one of the most trusted boiler specialists in Essex and East London.

Our Gas Safe registered engineers are expertly trained by Worcester Bosch, Vaillant, Glow-worm, and ATAG, ensuring every installation meets the highest safety and quality standards. We take pride in delivering energy-efficient, long-lasting solutions tailored to your needs.

Customer satisfaction is at the heart of everything we do. From expert advice to meticulous installation, we go the extra mile to provide reliable service, honest pricing, and complete peace of mind. When you choose us, you’re choosing quality, expertise, and a company that truly cares.

Your comfort is our priority—let us keep your home warm!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

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4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Review
Customer Service
Quality
Value
My very old boiler broke down on Saturday and water was leaking so was in a bit of a panic. I called Mat and he came out Saturday morning within an hour of calling which was amazing! My boiler was very old and replaced a few days later. It was quite difficult job and he did it within 2 days. Very efficient, friendly, well organised and professional - very highly recommended.
Customer in Greater London Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 28/04/2020)
Thank you for taking the time to leave us a review. We aim to offer a quick service and still uphold our values of maintaining our 5 star customer service. Many Thanks
Really good job carried out
Customer Service
Quality
Value
Matt came to review a leak behind our downstairs toilet which had been faulty for some time. He solved this problem and other issues in this room, new taps and radiator, together with new kitchen taps. He was very helpful with his advice and carried out the work professionally and thoroughly to our utmost satisfaction. We would recommend him strongly and have passed his name to friends who have been equally pleased with the work he has carried out. He is thoroughly reliable and helpful.
Customer in Greater London Posted on 25/11/2019 , work completed 30/10/2019
The trader replied (on 28/04/2020)
Thank you for the review. It is always nice to hear that we get recommendations to friends and aim to please all our customers. Many Thanks
Fantastic job
Customer Service
Quality
Value
I was extremely pleased with Matt's work. He was very tidy no need to redecorate. Would recommend Matt's company to everyone.
Shirley Cody Posted on 18/01/2018 , work completed 18/01/2018
Prompt and profesional
Customer Service
Quality
Value
Contacted Mat on Friday and he arranged an appointment to establish a time to investigate problem with Valliant boiler that day. Arranged visit and completed work on Monday, serviced and replaced parts that day, good job done. definitely recommended. David Mackie
Mackie Posted on 04/07/2018 , work completed 04/07/2018
Great work and all on time
Customer Service
Quality
Value
Very professional and reliable. Helpful and sensible in planning what was needed, and great choice on cost. Delivered on time and very helpful with follow up questions. Totally happy with this service
Customer in Essex Posted on 14/03/2020 , work completed 02/03/2020
The trader replied (on 28/04/2020)
Thank you for your 5 star review. We pride ourselves on being proffesional,reliable and offer a 5 star customer service Many Thanks
Good Service!
Friends of mine, an elderly couple, contacted me for advice after having their gas turned off at their meter for a leak detected within their property. This meant no heating when it was still cold. The leak was discovered during work to install a new gas main along their road. To make matters worse, the contractors called in gas engineers who condemned my friends’ boiler too when it had been working okay. I called Mat who responded quickly and arrived exactly when he said he would. He soon identified and fixed the leak and upgraded the internal pipework to meet current gas regulations. He then restarted the boiler, did the necessary checks for carbon monoxide etc and to date it’s been running fine. My friends were delighted with the service Mat gave, and thought his bill was very reasonable.
Customer in Greater London Posted on 22/05/2020 (Reviewer did not use service)
So Impressed - thank you so much.
Customer Service
Quality
Value
An excellent service. Matt confirmed we needed a new boiler and our chosen one was installed today with the minimum fuss and disruption. We were given 3 boilers to choose from all of which was suitable for our home. I would recommend this company to anyone in the Cranham and Upminster area.
Customer in Greater London Posted on 28/05/2020 , work completed 28/05/2020
Superb
Customer Service
Quality
Value
1st class, completed the work in one day. His attitude was superb, easy to deal with and left everything clean
Keith, Essex Posted on 30/10/2020 , work completed 22/10/2020
Great people to fit your new boiler
Customer Service
Quality
Value
Mat replaced our broken boiler. Responded straight away to my request for a quote, came to do a site visit and installed the new boiler quickly after. Great job and would definitely recommend and the price was as agreed. Thanks mat
Customer in Greater London Posted on 18/02/2021 , work completed 18/02/2021
The trader replied (on 21/06/2021)
Thank you so much for your 5-star review we aim to be as responsive as possible and a speedy boiler installation is something we know is very important to our customers
Excellent work, recommended
Customer Service
Quality
Value
Arrived on time as promised, excellent work, rectified an issue a previous plumber had been unable to resolve, explained the planned work needed, was tidy, saved us needing a new boiler, will definitely use again and recommend to family and friends !
Customer in Greater London Posted on 03/10/2024 , work completed 27/09/2024