Endorsed by Which?

The Boiler Replacement Company (Essex) Ltd

4.9

161 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020
Apr 2019

About

About Us
At The Boiler Replacement Company, we understand that replacing your boiler is a significant investment, and we’re here to make the process as smooth and stress-free as possible. With 22 years of experience, we’ve earned a reputation as one of the most trusted boiler specialists in Essex and East London.

Our Gas Safe registered engineers are expertly trained by Worcester Bosch, Vaillant, Glow-worm, and ATAG, ensuring every installation meets the highest safety and quality standards. We take pride in delivering energy-efficient, long-lasting solutions tailored to your needs.

Customer satisfaction is at the heart of everything we do. From expert advice to meticulous installation, we go the extra mile to provide reliable service, honest pricing, and complete peace of mind. When you choose us, you’re choosing quality, expertise, and a company that truly cares.

Your comfort is our priority—let us keep your home warm!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Wet rooms
  • More Services

    • central heating flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
161 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Clean, quick & punctual.
Customer Service
Quality
Value
The two workers arrived, started work punctually with a very short lunch break. Their work was clean and really well sheeted up, both always wore bootees over their shoes when in the house. Although work was quoted 5 days it was finished in 3 1/2. instructions as to the use of the new boiler were clearly given, system checked, set up & operating before they left. Knowledgeable, friendly, polite and considerate pair.
Victor, Essex Posted on 29/10/2018 , work completed 29/10/2018
Excellent Service, very professional and efficient.
Customer Service
Quality
Value
Our old boiler was in need of replacing so we contacted Mat after thoroughly researching his company on line. Mat came to see us the next day and a thorough survey of our needs was carried out. We were given a choice of boilers, there was no pressure to choose a particular boiler or to make a decision straight away but once we made a choice a detailed estimate was sent the same day. The installation was carried out professionally and efficiently to a very high standard. We cannot recommend this company enough, Mat and Dan provide a first rate service.
Grays, Essex Posted on 05/06/2020 , work completed 01/06/2020
Professional company delivering fantastic service
Customer Service
Quality
Value
I asked Matt about replacing radiators that were inefficient and he suggested flushing the old ones and adding a filter. I was very impressed by his professional attitude to the job. The rads are now so hot and I was impressed by just how much rubbish he extracted. I am looking forward to colder days and nights in the knowledge that I'll be warm and snug.
Customer in Greater London Posted on 17/09/2020 , work completed 16/09/2020
Nice Work
Customer Service
Quality
Value
I originally asked this gentleman to service my boiler last year and he pointed out that my boiler was installed incorrectly. I had a Gas Safety inspection which found several things wrong with my installation. The original installation company fixed everything and I was delighted to have Matt do my service yesterday. He was very good, Covid aware and professional. I recommend him highly.
Jon in Greater London Posted on 17/09/2020 , work completed 16/09/2020
Very pleased indeed
Customer Service
Quality
Value
I am really pleased with my new boiler, fast efficient service. Would highly recommend
Christine, Essex Posted on 30/10/2020 , work completed 12/10/2020
Identify heating system fault and replace valve.
Customer Service
Quality
Value
This was the second occassion I have called on Matt. Again he was very responsive and promptly got a colleague to find the fault. Next day at 8 am Matt came to replace rge faulty valve. The work was done efficiently, quickly and with minimum fuss. ccommunication was easy and as before Matt accomodated our reduced mobility and respected social distancing. Dealing with tt I have confidence the job is done well.
Customer in Greater London Posted on 26/02/2021 , work completed 25/02/2021
The trader replied (on 21/06/2021)
Thank you so much for your 5-star review and for asking us into your home to carry out extra work. We look forward to working with you in the future
New boiler
Customer Service
Quality
Value
We had been using a company for many years who's prices went up and workmanship went down. So when someone put me in touch with Matt at The Boiler Replacement Company it was a breath of fresh air. He come round the next day and recommended a new Valiant, he gave a full accurate price for the installation and said he could do the job two days later. He turned up bang on time (a first for most plumbers) the house was sheeted up and the work commenced all the work was carry out to a very good standard, and the house was left spotless. Thank You Matt, we will use you for all our work in future.
Linda in Greater London Posted on 21/04/2021 , work completed 20/04/2021
The trader replied (on 21/06/2021)
Hi Linda Thank you so much for your 5-star review. we pride ourselves on doing exactly what we say we will do whether that be on pricing, customer service or turning up on time and we look forward to carrying on working with you in the future
Very professional job
Customer Service
Quality
Value
Mat Baker is a first class workman. He is professional, courteous and takes pride in his work. He did a plumbing job for me this time, and it was done properly, and there was no mess to clear up. I have used him in the past and he has always been helpful, does not overcharge and the work is always up to a high standard. He explains things well and is always happy to answer any questions I might have. He is efficient, quick and very good at what he does. I would highly recommend him to anyone. Mary
Mary in Greater London Posted on 04/06/2021 , work completed 02/06/2021
The trader replied (on 21/06/2021)
Hi Mary Thank you for your 5-star review. We aim to maintain our relationship with our customers and we are happy to hear that we meet your expectations and you are happy to continue to use us
Great service
Customer Service
Quality
Value
He is reliable, he does a very good job and he is very tidy and I have know him for some years now.
Which? Trusted Traders Consumer Posted on 10/06/2021 , work completed 02/06/2021
The trader replied (on 21/06/2021)
Thank you for your 5-star reviews reliability is very important to us and we are glad to help
Neat Tidy and professional
Customer Service
Quality
Value
I chose The Boiler Replacement Company as they are a Which? Trusted Trader. Mat was very professional giving sound advice before providing a detailed quotation. On the day the installation took place the work was carried out efficiently and tidily. It then became evident that there was a fault with the system that had nothing to do with the boiler and yet Mat gave advice and help in resolving this issue which was not part of the original brief. I am unlikely to replace a boiler again but would not hesitate to use Mat again or recommend others to do so.
Keith in Greater London Posted on 19/08/2021 , work completed 07/06/2021
The trader replied (on 20/08/2021)
Thank you Keith for your 5-star review fortunately most of the jobs go to plan but the existing problem you had was certainly a headscratcher but pleased we could help resolve this for you with minimum fuss we look forward to seeing you in twelve months for the annual Vaillant boiler service