The Boiler Replacement Company (Essex) Ltd

Today was the fourth consecutive boiler service since Essex Boiler Replacement, Mat Baker, installed the new boiler in March 2020. As usual Mat was punctual, very professional and efficient as well as being very amiable and pleasant to deal with. I also find the cost of the boiler service and the service provided to be very reasonable. I highly recommend this Company for any boiler related work.

I feel I was very lucky to have found Matthew Baker of The Boiler Replacement Company (Essex) Limited as a boiler engineer. I found him about 10 days ago by chance through online research. The following day he visited my house to check my boiler, which was very old and showing some signs of defects. He explained his thoughts in a way that clearly indicated his expertise. In fact, I had already concluded that it was time I replaced the boiler. My feeling of confidence in him was such that I had no hesitation in choosing him as the boiler engineer to replace the boiler for me. I thought his pricing was reasonable. About a week later he replaced my boiler with a new one of the same brand. The whole process (from selecting a new boiler and the boiler system control, to the boiler replacement work and the post-installation guarantee registration work) was extremely smooth and demonstrated such a high level of professionalism (including customer care) on his part. I don't feel I could have asked for better service from a boiler engineer.

I chose The Boiler Replacement Company as they are a Which? Trusted Trader. Mat was very professional giving sound advice before providing a detailed quotation. On the day the installation took place the work was carried out efficiently and tidily. It then became evident that there was a fault with the system that had nothing to do with the boiler and yet Mat gave advice and help in resolving this issue which was not part of the original brief. I am unlikely to replace a boiler again but would not hesitate to use Mat again or recommend others to do so.

Absolutely brilliant from start to finish. Quick, tidy work and I was well informed during the whole boiler replacement process. I highly recommend using this company.

I had my boiler replaced by mat and Dan . Great service from start to finish . Lots of advice given on products etc .Appointment date given and kept , early start , very tidy and professional job done . They take great care working in your home and mat gives clear instructions on use etc before leaving . All certificates and guarantees emailed straight away . Cant fault this company at all .

I highly recommend this company. Our boiler was condemned last week, and the insurance company were going to take too long. Matt popped in the same day, advised and quoted us for a replacement boiler, and then pulled strings to fit us in two days later. He and Dan were both superstars as we'd been without heating and proper hot water for a week already, and it was so cold outside but even colder indoors! Very happy with the boiler and the service we received, and Matt even followed up with a message a couple of days later to check everything was OK. Thanks so much 😁

Being in my 90's I was a little apprehensive about a new boiler. However Mat & Dan arrived on time with covering for carpets and floors, then straightaway into action. Afterwards everything was put back in place and left clean and tidy. They did a great job and I would recommend them to anyone.