Good, clean, professional.
Matt was a prompt, good, clean, professional, fully understanding my needs and able to advise accordingly. His work was neat. The premises were left clean and tidy. He arrived on time and spent a full day at work.
Ali, Essex
Posted on 29/07/2015
, work completed 29/07/2015
Recommended
Excellent service
Mat completed an excellent job of replacing old pipework, radiators and boiler at my elderly Father's house. I cannot fault the service in any way with Mat going the extra mile to ensure the least amount of disruption was caused to my Father. He kept me informed every step of the way and completed a fantastic job. I would not hesitate to recommend Mat if you want a trustworthy, reliable and professional tradesman to complete the work required. Thank you Mat.
Which? Trusted Traders Consumer
Posted on 28/01/2017
, work completed 28/01/2017
Recommended
More than Satisfied!
We had an extensive replacement plumbing and boiler solution provided by the company following an extension. The contractor (Matt) discussed the issues, offered advice, quoted (well within budget) and provided support for a difficult project with consideration and knowledge. Matt resolved an issue, which others had told me could not be done, successfully! We have used Matt for a few other projects. We would highly recommend this company for their quality of work, integrity, value and reliability
Which? Trusted Traders Consumer
Posted on 06/08/2014
, work completed 06/08/2014
Recommended
Brilliant job, very well finished.
Job completed extremely neatly and efficiently, all left clean & tidy too.
Terence, Essex
Posted on 29/09/2014
, work completed 29/09/2014
Recommended
Happy to recommend
Used Matt for Several repairs to a heating system and boiler before a full boiler replacemen. Work completed on time and within budget. Happy to recommend
James, Essex
Posted on 02/07/2014
, work completed 02/07/2014
Recommended
My Review
Very impressed - good advice & nothing too much trouble. Clean & tidy. Would definitely recommend to friends & family.
Peter, Essex
Posted on 03/02/2016
, work completed 03/02/2016
Recommended
Updating Existing Heating System
I was told by a friend that this company was highly recommended. I then engaged Mat Baker to work on my existing system to change rads, fit new rad valves, flush system and fit magnetic filter, new pump etc. It took two days and Mat did an excellent job working in a very professional and clean and tidy manner. I have had bad experiences with plumbers in the past and it is great to find someone who takes such an obvious pride in his work. I would certainly recommend Mat if you need a good heating engineer.
Mike (Upminster)
Posted on 14/06/2016
, work completed 14/06/2016
Recommended
Great Job, Top Job
Matt and his team completely re plumbed by 3200sq ft house including installing a brand new tanks, heating systems and bathrrom installs. The whole team was very trustworthy and completed the job in time to the specification we had discussed. I would not hesitate to use Matt again in any further projects I undertake.
danielrc23
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
Immaculate work with real customer service
Matt came highly recommended, and for good reason. As a complete novice I had many questions about types of boiler, requirements for our family, future proofing in case of extension, etc. Matt took the time to explain everything I needed to know in order to make my own informed decision. Products were thoughtfully explained in language I could understand along with the pros and cons. Boilers are a big investment and I wanted to feel confident I’d make the right decision. Matt is completely understanding of what suits a family’s circumstances. Having made a decision on the type of boiler I was very pleased with the efficient fitting service, clean, professional and pipe work that wouldn’t look out of place at an art gallery! I had a tricky corner and cabinet specifications which Matt worked to with great success. Overall, I would not hesitate to recommend The Boiler Replacement Company to anyone who decides they want the peace of mind and security of a specialist who has the highest standard of workmanship.
Mel J C
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Great service, neat finish
Mat replaced our old defunct combi boiler with a new ATAG. We have limited space, so chose the ATAG boilers because even the powerful ones are very compact. He and his team worked solidly for 8 hours without stopping. He fitted new pipes and filters as unobtrusively as possible and really considered what he was doing from an aesthetic as well as functional point of view. He explained how everything worked and why changes might be needed to the gas pipework - but seemed as pleased as I was when our existing pipework did the job. He cleaned up after himself as he went along, and left everything very clean and tidy. I felt he was honest and up front and have no hesitation in recommending him.
Upminster Jenn
Posted on 16/05/2017
, work completed 16/05/2017
Recommended
Excellent Professional Service
Matt is thoroughly professional in all he does, his approach and workmanship is excellent, disruption was kept to a minimum and we would have no hesitation in recommending him. He has just fitted an ATAG Economiser Combi Boiler in our kitchen and its absolutely fantastic and everything he said it would be.
Christopher
Posted on 17/09/2017
, work completed 17/09/2017
Recommended
My review
The work was completed on time to schedule and to budget. Updated to ATAG boiler. They are clean and tidy workmen who get on with the job. I have used them before and have never had any problems which is why I continue to use them.
Margaret, Essex
Posted on 24/05/2018
, work completed 24/05/2018
Recommended
Wouldn’t hesitate to recommend.
Having moved into a new house whilst expecting our first child we engaged the services of Mat to install a new boiler and sort out the entire heating system. He scheduled the work in a timely manner, turned up as agreed and worked tirelessly to get the job complete even though he was faced with numerous challenges along the way. Good humoured throughout despite the difficulties I wouldn’t hesitate to recommend him for further work.
Emma, Hornchurch
Posted on 27/10/2018
, work completed 27/10/2018
Recommended
Excellent service.
Pleased with the way they did the job.
Harold, Hornchurch
Posted on 24/10/2019
, work completed 24/10/2019
Recommended
Boiler replacement
After our daughter had such good service from Matt and Dan from the Boiler Replacement Co we decided to change our old conventional boiler to a more modern combi. We got our quote within days and the work started on the following Tuesday. It was quite a major job requiring the boiler to be relocated from a downstairs utility room to an upstairs spare bedroom, but the work was completed on time, with the least inconvenience or mess possible. Can only recommend Matt and Dan for their 1st rate service, thanks.
Customer in Greater London
Posted on 31/01/2020
, work completed 24/01/2020
Recommended
Excellent advice and fast punctual service
I was moving into a purchased property and need the system boiler converted to a combi boiler as quickly as possible. Matt bent over backward to accommodate me and offered sound practical advice on what should be done. His team were punctual on the days the work was undertaken and completed the change over without mess or fuss. The after care has also been exceptional. I found this company through Which? and they have lived up to all the positive reviews here.
Customer in Greater London
Posted on 15/07/2021
, work completed 01/07/2021
Recommended
Top Notch Boiler Installation
We contacted Mat when our boiler suddenly died and the cylinder started to leak. Mat managed to visit the same day and gave a very competitive quotation. The new combi boiler was fitted the same week to an excellent standard. Very clean and professional, wouldn’t hesitate to recommend.
Customer in Greater London
Posted on 26/05/2022
, work completed 20/05/2022
Recommended
New Church Heating System - Excellent Design and Implementation
We used to have an over-complex, difficult to maintain, church heating solution that frequently failed. Matt did an excellent job of designing and implementing a new, much simpler solution for two church halls, coffee lounge, lobby, office and toilet facilities. Matt's design recognized the need for utilizing existing plumbing while also changing the heating zone configurations to improve operational performance. We now look forward to reduced operational cost through the two new Atag boilers with 10 year warranty, improved zoning and control systems. Matt's work was again to a very high standard and we highly commend him to you. 5 stars.
Peter in Greater London
Posted on 06/05/2021
, work completed 15/03/2021
Recommended
Replacement of Boiler
They were very courteous, knowledgeable and efficient. He was able to replace our boiler within a few days of us contacting him and completed the job in a timely manner leaving the area clean and tidy. We now have a warm home and plenty of hot water which is most welcome at this time of year.
Customer in Essex
Posted on 29/01/2022
, work completed 28/01/2022
Recommended
Boiler Replacement
The boiler was replaced and some additional gas pipework installed, all works were carried out professionally and efficiently. They also took all the old equipment and rubbish away with them and left a clean and tidy site, something you don’t always get with other installers. I am really pleased with the boiler it’s very quiet and very efficient. The engineers were polite and courteous and I would recommend the boiler replacement company to anyone.
Customer in Greater London
Posted on 16/06/2022
, work completed 14/06/2022
Recommended
Boiler Service
Due to poor service from Baxi, we cancelled our Annual Boiler Service Contact with them and following a recommendation from a neighbour, contacted Matt. He has now Serviced our Boiler, repaired a small leak in one of our radiators and rebalanced our heating system. He carried all work out professionally.
Customer in Greater London
Posted on 31/08/2023
, work completed 31/08/2023
Recommended
new boilers
Matt helped me choose a new boiler after my previous boiler started leaking. He quickly installed a new boiler down stairs in my kitchen and very pleased with the work he completed. It is such a relief to have my boiler downstairs as previously it was in the loft. Really pleased with the boiler and the way Matt handled the job from start to finish. Would highly recommend him.
Customer in Greater London
Posted on 04/02/2024
, work completed 02/02/2024
Recommended
Boiler Replacement
We live on the 2nd floor of a block of flats. This company removed our old boiler and replaced it with a new ATAG 128C boiler, the installation taking a day and a half. All of the works were carried out diligently, professionally and to our complete satisfaction. They also promptly sent us all the warranties relevant to the new boiler.
Customer in Greater London
Posted on 01/02/2024
(Reviewer did not use service)
Recommended
Great work and trustworthy
Matt was very helpful with a number of jobs I asked him to do. Honest opinions and easy to do business with. Will continue to use his company in the future.
Pete Burton
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
New Boiler
Matt moved and removed my old boiler and replaced with a new Atag comb boiler - The work was carried out to an exceptionally high standard, Matt fitted the new boiler with the utmost care and the least amount of mess and made good all areas that required work done. No waste was left behind and everything was left in a clean and tidy way. Would highly recommend to anyone who needs a boiler replaced by a professional. Thank you Matt and his partner Dan who helped with this job.
spangles
Posted on 27/03/2017
, work completed 27/03/2017
Recommended