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Fenetic Wellbeing

4.9

52 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
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Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We're Fenetic Wellbeing, the personal mobility people. From bespoke stairlifts to riser recliner chairs, we offer a range of quality mobility aids to support independent living.

Our friendly team can provide free, honest advice to help you find the right product for your needs and pay a fair price.

All our stairlifts come with three years warranty, three years of servicing, and 24-hour breakdown call out as standard. For your peace of mind, all purchases come with free delivery in England and Wales and a 12-month warranty.

From our humble beginnings in Keighley to a trusted name in mobility. We're now an award-winning business serving over 250,000 satisfied customers and counting.

We’ve picked up several Which? Best Buy recommendations for our riser recliner chairs, and now we're delighted to be a Which? Trusted Trader.

A small percentage of every purchase goes towards the MS Society to support their life-changing work.

Order online, over the phone, or get in touch to learn more.

What we do

  • Disability and mobility

    • Access ramps - indoor and outdoor
    • Bathing aids
    • Disabled Lifts
    • Home adaptations
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
    • Stairlifts
    • Step Lifts
    • Through Floor Lifts
    • Wheelchairs

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
52 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 98% of customers
Sort by
Westminster 4 motor Leather Rise Recliner Chair powered headrest and lumbar
Customer Service
Quality
Value
My chair was delivered and assembled for free, I`m over the moon with it🙂 Thank you so much to the sales lady for getting it to me earlier than the 4 - 8 days delivery stated. I rang and could actually have it the next day. Desperately needed as the riser is perfect for getting me to my feet. Thank you to Danny & Mick, who were friendly, polite and efficient and assembled my chair and gave a demonstration on how it worked. Great job lads ! A quality chair, looks stylish, very comfortable and a game changer for me, PERFECT ! Fantastic service all round. Highly recommended !!
Customer in West Yorkshire Posted on 12/11/2025 , work completed 10/11/2025
Recommended
Chair not fit for purpose.
Customer Service
Quality
Value
I bought a Clayton Dual motor electric riser recliner chair SKU: FEN21-D-WHEAT from Fenetic Wellbeing UK and after 18 months a hollow has appeared in the apolstery of the chair backrest and you can feel the metal springs. The chair is now uncomfortable and needs a repair. Also a clanking noise has started when reclining the chair. I contacted Fenetic Wellbeing and they said the chair is out of guarantee and recommended I pay Homeserve for a repair. I would expect a chair costing nearly £600 to last longer than 18 months and I feel it is not fit for purpose.
Customer in West Midlands Posted on 08/11/2025 , work completed 15/04/2024
Wheel chair
I attended Fenetic Wellbeing without an appointment. I was greeted by Charlie, who helped me in with it. After an inspection, he made me a coffee, got me comfy in an electric assisted chair. He took the wheelchair away and put right all the problems in speedy time. A brilliant service. I would recommend this company for your Wellbeing needs. Thank you Charlie.
Customer in West Yorkshire Posted on 31/10/2025 (Reviewer did not use service)
Recommended
Superb product.
Customer Service
Quality
Value
Superb demonstration & communication throughout all deadlines adhered to. We came down to see the product, excellent choice of products to choose from We choose the power chair. Delivery was spot on.
Customer in County Durham Posted on 30/10/2025 , work completed 15/10/2025
Recommended
Best thing I have bought for a long time!
Customer Service
Quality
Value
I have a new lease of life since buying my rollator. It is very easy to use, came fully assembled, and looks very smart. I'm a small 78 year old woman and I can lift it in and out of my car. It is a Which Best Buy, and is the only rollator I found in small, medium and large sizes and in different colours. I have the small one after advice from Customer Services about which would be best for me. A very accessible website, good Customer Service, and delivered more quickly than I expected. I would highly recommend this firm and this rollator.
Customer in North Yorkshire Posted on 29/10/2025 , work completed 29/10/2025
Recommended
Delighted with my new Drive Nitro Sprint Rollator, confidence to go out again
Customer Service
Quality
Value
Excellent customer service. I was informed of my purchase and delivery date. My parcel was well packaged, delivered promptly and without damage for such a large item.
Customer in Conwy Principal Area Posted on 23/10/2025 , work completed 20/10/2025
Recommended
Great Electric Wheelchair service.
Customer Service
Quality
Value
Very professional and informative. Was very helpful i just could not grasp how to use joystick but Carl was very patient with me I would certainly recommend them
Customer in North Yorkshire Posted on 23/10/2025 , work completed 15/09/2025
Recommended
A wonderful Company to deal with
Customer Service
Quality
Value
A wonderful company to deal with! I had tons of questions prior to finding the right riser recliner chair for me and they were all answered promptly. As I had chosen a non stock colour they happily forwarded colour swatches for me to choose from. Ordering was easy and delivery quicker than anticipated. In addition their courier Domestic Distribution did a marvellous job delivering and setting up chair. Would definitely deal again.
Customer in Torbay Posted on 15/10/2025 , work completed 02/10/2025
Recommended
Happy customer
Customer Service
Quality
Value
They have put my faith back in human beings, the service was excellent nothing was too much trouble ,they were kind and considerate, I tell everyone how good they are. 👍
Customer in Hampshire Posted on 14/10/2025 , work completed 10/10/2025
Recommended
A very reliable. company to buy from and very helpful
The help I received was very good as we ordered 2 chairs which are very very good plus 5 years insurance we'll worth the money, the lady who served us was really friendly and helpful, so we ordered 2 chairs without VAT,and they were delivered with in 5days .they were put together and all packages taken away they were very helpful and clean, so thank you very much. This company are very helpful and good .
Customer in Greater London Posted on 08/10/2025 (Reviewer did not use service)
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.