Quick response
I thought that we might have a slight gas leak from our meter so I called in Cadent. They did a gas tightness test and found that there was a pressure drop of only 1 Mbar - but they disconnected our supply! It turned out that our old internal pipework had corroded resulting in a very slight leak. I contacted Terry and he arranged for Marcus and Chris to come around the same evening to assess the situation. Marcus then came back the next day and installed a completely new gas run to our boiler and hob. A perfect job completed very neatly and quickly and the kitchen tidied up afterwards - and all for a very reasonable charge. All sorted in just over 24 hours. Brilliant!
Customer in Hertfordshire
Posted on 31/10/2024
, work completed 16/10/2024
Recommended
Gas fire installation
Helpful personal service for the fitting of a new gas fire. Good advice, high quality work, professional attitude. A clean and tidy job. Very happy to recommend.
Customer in Greater London
Posted on 10/10/2024
, work completed 09/10/2024
Recommended
Superb new boiler installation
We were extremely anxious about changing our 24-year-old boiler. Having searched far and wide. We chose The Gas-Shop. Donna, Chris, Marcus and Terry have been beyond superb, friendly, accommodating, knowledgeable and utterly professional. An accurate survey, the only people who listened to what we wanted and did all they could to minimise disruption and provide us with a superb replacement Vaillant ecoTEC VUW condensing boiler. A local business to trust and have complete confidence in.
Customer in Hertfordshire
Posted on 01/08/2024
, work completed 17/07/2024
Recommended
Installation of new toilet
The Gas Shop installed a toilet and basin in a bedroom. Marcus did an excellent job to a high standard. Nothing was too much bother for him. A new room had to be built and Terry arranged for other trade people to do this. Very pleased with the result. Would recommend
Customer in Hertfordshire
Posted on 12/06/2024
, work completed 13/05/2024
Recommended
Water pressure
I had a problem with water pressure in my house and Terry & his team from The Gas Shop were very methodical in tracking down the problem and doing the appropriate work to remedy the situation. They turned up when they said they would and kept me informed throughout as to what was going on. Terry phoned a few days later to check that the water pressure had been maintained. And it had…problem solved! Thankyou
Customer in Hertfordshire
Posted on 21/05/2024
, work completed 13/05/2024
Recommended
Great customer service
I've just had two gas fires serviced which I originally bought from the Gas Shop. I have used them for some years now as I know I can trust their staff arriving on time, doing a great job and making sure everything is left clean and tidy. In fact, all their staff are extremely professional and pleasant to deal with.
Customer in Hertfordshire
Posted on 09/05/2024
, work completed 09/05/2024
Recommended
great work
Turned up on time, boiler service completed efficiently by helpful friendly engineer. Original boiler installation excellent.
Customer in Hertfordshire
Posted on 07/05/2024
, work completed 01/05/2024
Recommended
Gas fire sales and service
We both bought our open gas fire from Gas Shop and have had them install it and service it for the past several years. Their record is very impressive indeed : knowledgeable, efficient , right on time with appointments, always clean and tidy, and most helpful with advice on CO detectors. Faultless and friendly service- so a 5* rating and the strongest recommendation
Customer in Hertfordshire
Posted on 21/02/2024
, work completed 21/02/2024
Recommended
Friendly and reliable local central heating company
We have used the Gas Shop in Watford for over ten years for the installation of and servicing of a gas boiler. They have also carried out other small plumbing jobs for us. They are a local family run company and I can’t recommend them highly enough - they are competent, friendly and get the job done.
Customer in Hertfordshire
Posted on 24/01/2024
, work completed 19/01/2024
Recommended
Reliable and efficient.
We've used the Gas Shop for several years to do our annual service on 2 gas bolers and a gas stove in St Albans. They turn up on time and are clean, efficient and friendly. Donna in the office is also very efficient with the scheduling and paperwork. It's great to deal with a local business, which is also reasonably priced, and I highly recommend.
Customer in Hertfordshire
Posted on 19/12/2023
, work completed 15/12/2023
Recommended
Boiler Service
Phoned the Gas Shop at the beginning of the week and Donna arranged for a boiler service to be completed at the end of the week. The engineer attending was very polite and informed what works had to be carried out. A thorough professional job from start to finish. prices charged were very reasonable. Would definitely use again
Customer in Hertfordshire
Posted on 14/10/2023
(Reviewer did not use service)
Recommended
Another Great Job
I have been using the Gas Shop for many years now for various jobs I have had two fireplaces and fires fitted and had regular service visits. I have always found Terry and his son Chris to be extremely knowledgeable and honest with their advice. We have just had a remote controlled gas fire fitted in my 89 year old mother in laws house as she was having trouble getting down to light the fire. The original fire was installed many years ago and was not a standard size backbox. We thought that the fire was going to have to stay and my mother in law would have to use just the central heating so I called Terry to ask his advice. Terry came around to take a look, measured the fire then phoned one of his suppliers who said they would custom build a fire to fit. The fire is lovely and my mother in law is extremely happy. I would like to thank everyone at the Gas Shop for making this possible.
Customer in Hertfordshire
Posted on 01/08/2023
, work completed 01/08/2023
Recommended
extremely efficient from start to finish
Everything about the installation of my gas fire went smoothly and efficiently. The service in the showroom was knowledgeable and friendly. The engineer who came round to advise us could talk us through the details of the fire and the process of installation. The fitters themselves were careful, friendly and respectful. Everything was done on time and to budget. Excellent! Thank you
Customer in Hertfordshire
Posted on 22/03/2023
, work completed 16/03/2023
Recommended
Highly recommended
We have used The Gas Shop for many years. They repaired our heating after we had used a cowboy plumber, and have done regular servicing plus additional work ever since. Our hot water stopped working and the engineer was here the next day - no emergency call out charge - replaced the faulty part and got the whole thing working again very quickly. Their professionalism and quality of work is amazing.
John in Hertfordshire
Posted on 15/03/2023
, work completed 10/03/2023
Recommended
Boiler Servicing & Installation
Great service. Prepared to go the extra mile when problems arise. I have used them for several years both for servicing and boiler replacement and gas fire installation.
Customer in Hertfordshire
Posted on 13/12/2022
, work completed 13/12/2022
Recommended
Great Job
Chris serviced my gas fire today. He was very efficient and extremely tidy and took time to answer some questions I had. I had not used the Gas Shop before but will in the future.
Customer in Hertfordshire
Posted on 14/11/2022
, work completed 14/11/2022
Recommended
Excellent service
We have used The Gas Shop for over 20years and wouldn’t think of going elsewhere. Terry and Marcus have just completed the installation of a new boiler and all work was undertaken efficiently with minimum disruption. Terry always gives good advice and is completely trustworthy, I have no hesitation in recommending them.
Customer in Hertfordshire
Posted on 05/10/2022
, work completed 04/10/2022
Recommended
Great Job Done
I fully agree with the other comments on this page. After a British Gas engineer declared my previous gas fire beyond economical repair, Terry and The Gas Shop quickly removed it and installed a new fire, which fits much better with the decor of my living room. Fully recommended.
Customer in Hertfordshire
Posted on 12/08/2022
, work completed 02/08/2022
Recommended
Great Service
The Gas Shop serviced my gas fire and tested my gas cooker for a gas safety certificate. Although it was only a small job, the work was carried out quickly, cleanly and professionally and I would not hesitate to recommend The Gas Shop.
Customer in Hertfordshire
Posted on 11/08/2022
, work completed 01/08/2022
Recommended
Gas shop , First Class
We have used the Gas shop for over 20 years for installing central heating, replacing and servicing boilers various plumbing jobs and emergencies and saved the day. In that time Terry and his team have proved reliable and professional always offering First Class service. We would have no hesitation in recommending the Gas Shop. They always go that extra mile.
Customer in Hertfordshire
Posted on 05/06/2022
, work completed 30/05/2022
Recommended
Gas fire installation.
Terry, Chris, Donna and the team have been very helpful from start to finish with replacing our gas fire. We had to work through some issues and without their expert knowledge and recommendations would have been totally lost. I would thoroughly recommend them to anyone who needs any gas related installations or servicing.
Customer in Hertfordshire
Posted on 18/05/2022
, work completed 17/05/2022
Recommended
Gas boiler service
Terry & Chris have completed my gas work for over 15 years with annual servicing. Chris is always helpful, tidy and punctual and I am more than happy with the work carried out. I have recommended them to others. Donna is helpful with the boiler service reminders.
Customer in Hertfordshire
Posted on 06/05/2022
, work completed 03/05/2022
Recommended
Gas fire installation.
We recently had an Elgin and Hall gas fire fitted by The Gas Shop - from initial contact to finished installation was about two months, including fitting a stone surround. It looks good and performs well, and installation was trouble-free with no mess. The people we dealt with were friendly and cooperative, which need not always be the case. I didn't post a review immediately, in case there was a problem subsequently, but so far no sign of one.
Customer in Greater London
Posted on 24/04/2022
, work completed 30/03/2022
Recommended
The Gas Shop, Watford
Terry & Chris have completed our gas work for over 15 years. Including installing a new boiler, gas fire and annual servicing for my Mum & myself. They are always helpful, punctual and I am more than happy with the work carried out. I have recommended them to others. Donna is always helpful and really nice to talk to.
Customer in Hertfordshire
Posted on 24/02/2022
, work completed 21/02/2022
Recommended
Boiler service
We have been using the Gas shop in Watford since twenty eighteen (when they installed a new boiler for us). Just had the annual service carried out by them also. Arrived on time, very efficient and tidy work. Very polite also.
Customer in Hertfordshire
Posted on 21/02/2022
, work completed 14/02/2022
Recommended
Helpful and Professional
I have used the Gas Shop now for a number of years and for various jobs (including helping me get some heating up and running when I moved to a new house a few years ago, just before Christmas). Terry and Chris are helpful and courteous and have always quickly sorted out any issues I have come to them with. I would highly recommend them.
Customer in Hertfordshire
Posted on 19/02/2022
, work completed 14/02/2022
Recommended
Rapid response to sort out heating
When we contacted the Gas shop for help they responded immediately and were round within the day. Following careful checking of our system they identified the problem and replaced the failed part. Great service.
Customer in Radlett
Posted on 22/10/2019
, work completed 22/10/2019
Recommended
High quality, reliable, very good value boiler installation and servicing
More than 10 years ago the Gas Shop installed our gas boiler and when we needed to update our heating and boiler they made very helpful proposals. They installed a new boiler and hot water system to a high standard, resolving challenging problems and providing a system at a competitive price that is reliable and very efficient. They have serviced our boiler every year for many years. We are very pleased with the friendly and helpful service which the team at the Gas Shop have given us.
Customer in Hertfordshire
Posted on 28/08/2019
, work completed 27/08/2019
Recommended
Very professional/brilliant job
Service was very professional, punctual and high quality. After he finished the job he left our house very tidy and clean. Recommend this trader.
Slawomir, Berkshire
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
Friendly and professional
Nice, personal service, any issues we had were dealt with professionally and quickly. Happy with the result.
Madeleine, Hertfordshire
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Excellent customer service & professional fitters.
I was very impressed with the service I received from this family run business. You certainly benefit from the personal contact in their showroom & their highly professional fitters. They worked quickly, efficiently & tidy. I would highly recommend the Gas Shop.
Noushin, Hertfordshire
Posted on 22/12/2017
, work completed 22/12/2017
Recommended
Totally reliable.
We have been using the gas shop for nearly twenty years, and have always found them highly professional and conscientious. It is comforting to know that we don't have to worry about getting a good job done at a fair price, which is very important to us. Highly recommended.
Patrick, Hertfordshire
Posted on 31/05/2016
, work completed 31/05/2016
Recommended
Excellent woodstove installation
Great team from quote to installation - great communication, speedy response, very polite and kept us informed at all times. They worked quietly, tidily and efficiently and we are delighted with the results - the new fireplace and wood burning stove has transformed our living room. We highly recommend them.
Paul, Hertfordshire
Posted on 01/09/2015
, work completed 01/09/2015
Recommended
Real attention to detail.
Have been using The Gas Shop Ltd for the past eight years, all the work, however large or small, has been completed neatly, carefully and professionally.
Mark, Hertfordshire
Posted on 29/06/2015
, work completed 29/06/2015
Recommended
Fantastic Job!
We ordered a really unusual and very well priced gas fireplace in Feb 2015. It arrived within 3 weeks of ordering and looks gorgeous. Donna, Terry and the team were very efficient, with surveys done quickly and accurately. Fire was fitted by Meru, who could not have been more considerate and helpful. All in all, an excellent service and end result looks lovely. Thanks guys!
Jo, Hertfordshire
Posted on 06/03/2015
, work completed 06/03/2015
Recommended