Endorsed by Which?

The Gas Shop Ltd

5.0

34 Reviews

Opening Hours
Today -
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday 10:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

The Gas Shop Ltd is an independent local company that has been established for over 16 years with a large showroom in North Watford.

We service, repair and install all gas appliances, including boilers, fires, radiators, central heating systems (including powerflushing).
We issue landlords gas safety certificates.

As a Worcester Accredited installer we can offer unbeatable 8 year manufacturers warranties on our boiler installations.

We also supply and install gas, electric and solid fuel fireplaces and wood burners.
In our large showroom we have a wide range of fireplaces to suit all homes and budgets.

When you choose The Gas Shop you are choosing a professional, reliable and local company. We can offer advice on choosing your appliance, competitive pricing, a survey and full installation service by our GasSafe and HETAS registered engineers.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Boiler repair
    • Boiler installation
    • Radiators and central heating
  • Fireplace and stove installers

  • Gas installers

  • More Services

    • decorating
    • tiling
    • carpentry and house maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Quick response
Customer Service
Quality
Value
I thought that we might have a slight gas leak from our meter so I called in Cadent. They did a gas tightness test and found that there was a pressure drop of only 1 Mbar - but they disconnected our supply! It turned out that our old internal pipework had corroded resulting in a very slight leak. I contacted Terry and he arranged for Marcus and Chris to come around the same evening to assess the situation. Marcus then came back the next day and installed a completely new gas run to our boiler and hob. A perfect job completed very neatly and quickly and the kitchen tidied up afterwards - and all for a very reasonable charge. All sorted in just over 24 hours. Brilliant!
Customer in Hertfordshire Posted on 31/10/2024 , work completed 16/10/2024
Gas fire installation
Customer Service
Quality
Value
Helpful personal service for the fitting of a new gas fire. Good advice, high quality work, professional attitude. A clean and tidy job. Very happy to recommend.
Customer in Greater London Posted on 10/10/2024 , work completed 09/10/2024
Superb new boiler installation
Customer Service
Quality
Value
We were extremely anxious about changing our 24-year-old boiler. Having searched far and wide. We chose The Gas-Shop. Donna, Chris, Marcus and Terry have been beyond superb, friendly, accommodating, knowledgeable and utterly professional. An accurate survey, the only people who listened to what we wanted and did all they could to minimise disruption and provide us with a superb replacement Vaillant ecoTEC VUW condensing boiler. A local business to trust and have complete confidence in.
Customer in Hertfordshire Posted on 01/08/2024 , work completed 17/07/2024
Installation of new toilet
Customer Service
Quality
Value
The Gas Shop installed a toilet and basin in a bedroom. Marcus did an excellent job to a high standard. Nothing was too much bother for him. A new room had to be built and Terry arranged for other trade people to do this. Very pleased with the result. Would recommend
Customer in Hertfordshire Posted on 12/06/2024 , work completed 13/05/2024
Water pressure
Customer Service
Quality
Value
I had a problem with water pressure in my house and Terry & his team from The Gas Shop were very methodical in tracking down the problem and doing the appropriate work to remedy the situation. They turned up when they said they would and kept me informed throughout as to what was going on. Terry phoned a few days later to check that the water pressure had been maintained. And it had…problem solved! Thankyou
Customer in Hertfordshire Posted on 21/05/2024 , work completed 13/05/2024
Great customer service
Customer Service
Quality
Value
I've just had two gas fires serviced which I originally bought from the Gas Shop. I have used them for some years now as I know I can trust their staff arriving on time, doing a great job and making sure everything is left clean and tidy. In fact, all their staff are extremely professional and pleasant to deal with.
Customer in Hertfordshire Posted on 09/05/2024 , work completed 09/05/2024
great work
Customer Service
Quality
Value
Turned up on time, boiler service completed efficiently by helpful friendly engineer. Original boiler installation excellent.
Customer in Hertfordshire Posted on 07/05/2024 , work completed 01/05/2024
Gas fire sales and service
Customer Service
Quality
Value
We both bought our open gas fire from Gas Shop and have had them install it and service it for the past several years. Their record is very impressive indeed : knowledgeable, efficient , right on time with appointments, always clean and tidy, and most helpful with advice on CO detectors. Faultless and friendly service- so a 5* rating and the strongest recommendation
Customer in Hertfordshire Posted on 21/02/2024 , work completed 21/02/2024
Friendly and reliable local central heating company
Customer Service
Quality
Value
We have used the Gas Shop in Watford for over ten years for the installation of and servicing of a gas boiler. They have also carried out other small plumbing jobs for us. They are a local family run company and I can’t recommend them highly enough - they are competent, friendly and get the job done.
Customer in Hertfordshire Posted on 24/01/2024 , work completed 19/01/2024
Reliable and efficient.
Customer Service
Quality
Value
We've used the Gas Shop for several years to do our annual service on 2 gas bolers and a gas stove in St Albans. They turn up on time and are clean, efficient and friendly. Donna in the office is also very efficient with the scheduling and paperwork. It's great to deal with a local business, which is also reasonably priced, and I highly recommend.
Customer in Hertfordshire Posted on 19/12/2023 , work completed 15/12/2023
Boiler Service
Phoned the Gas Shop at the beginning of the week and Donna arranged for a boiler service to be completed at the end of the week. The engineer attending was very polite and informed what works had to be carried out. A thorough professional job from start to finish. prices charged were very reasonable. Would definitely use again
Customer in Hertfordshire Posted on 14/10/2023 (Reviewer did not use service)
Another Great Job
Customer Service
Quality
Value
I have been using the Gas Shop for many years now for various jobs I have had two fireplaces and fires fitted and had regular service visits. I have always found Terry and his son Chris to be extremely knowledgeable and honest with their advice. We have just had a remote controlled gas fire fitted in my 89 year old mother in laws house as she was having trouble getting down to light the fire. The original fire was installed many years ago and was not a standard size backbox. We thought that the fire was going to have to stay and my mother in law would have to use just the central heating so I called Terry to ask his advice. Terry came around to take a look, measured the fire then phoned one of his suppliers who said they would custom build a fire to fit. The fire is lovely and my mother in law is extremely happy. I would like to thank everyone at the Gas Shop for making this possible.
Customer in Hertfordshire Posted on 01/08/2023 , work completed 01/08/2023
extremely efficient from start to finish
Customer Service
Quality
Value
Everything about the installation of my gas fire went smoothly and efficiently. The service in the showroom was knowledgeable and friendly. The engineer who came round to advise us could talk us through the details of the fire and the process of installation. The fitters themselves were careful, friendly and respectful. Everything was done on time and to budget. Excellent! Thank you
Customer in Hertfordshire Posted on 22/03/2023 , work completed 16/03/2023
Highly recommended
Customer Service
Quality
Value
We have used The Gas Shop for many years. They repaired our heating after we had used a cowboy plumber, and have done regular servicing plus additional work ever since. Our hot water stopped working and the engineer was here the next day - no emergency call out charge - replaced the faulty part and got the whole thing working again very quickly. Their professionalism and quality of work is amazing.
John in Hertfordshire Posted on 15/03/2023 , work completed 10/03/2023
Boiler Servicing & Installation
Customer Service
Quality
Value
Great service. Prepared to go the extra mile when problems arise. I have used them for several years both for servicing and boiler replacement and gas fire installation.
Customer in Hertfordshire Posted on 13/12/2022 , work completed 13/12/2022
Great Job
Customer Service
Quality
Value
Chris serviced my gas fire today. He was very efficient and extremely tidy and took time to answer some questions I had. I had not used the Gas Shop before but will in the future.
Customer in Hertfordshire Posted on 14/11/2022 , work completed 14/11/2022
Excellent service
Customer Service
Quality
Value
We have used The Gas Shop for over 20years and wouldn’t think of going elsewhere. Terry and Marcus have just completed the installation of a new boiler and all work was undertaken efficiently with minimum disruption. Terry always gives good advice and is completely trustworthy, I have no hesitation in recommending them.
Customer in Hertfordshire Posted on 05/10/2022 , work completed 04/10/2022
Great Job Done
Customer Service
Quality
Value
I fully agree with the other comments on this page. After a British Gas engineer declared my previous gas fire beyond economical repair, Terry and The Gas Shop quickly removed it and installed a new fire, which fits much better with the decor of my living room. Fully recommended.
Customer in Hertfordshire Posted on 12/08/2022 , work completed 02/08/2022
Great Service
Customer Service
Quality
Value
The Gas Shop serviced my gas fire and tested my gas cooker for a gas safety certificate. Although it was only a small job, the work was carried out quickly, cleanly and professionally and I would not hesitate to recommend The Gas Shop.
Customer in Hertfordshire Posted on 11/08/2022 , work completed 01/08/2022
Gas shop , First Class
Customer Service
Quality
Value
We have used the Gas shop for over 20 years for installing central heating, replacing and servicing boilers various plumbing jobs and emergencies and saved the day. In that time Terry and his team have proved reliable and professional always offering First Class service. We would have no hesitation in recommending the Gas Shop. They always go that extra mile.
Customer in Hertfordshire Posted on 05/06/2022 , work completed 30/05/2022
Gas fire installation.
Customer Service
Quality
Value
Terry, Chris, Donna and the team have been very helpful from start to finish with replacing our gas fire. We had to work through some issues and without their expert knowledge and recommendations would have been totally lost. I would thoroughly recommend them to anyone who needs any gas related installations or servicing.
Customer in Hertfordshire Posted on 18/05/2022 , work completed 17/05/2022
Gas boiler service
Customer Service
Quality
Value
Terry & Chris have completed my gas work for over 15 years with annual servicing. Chris is always helpful, tidy and punctual and I am more than happy with the work carried out. I have recommended them to others. Donna is helpful with the boiler service reminders.
Customer in Hertfordshire Posted on 06/05/2022 , work completed 03/05/2022
Gas fire installation.
Customer Service
Quality
Value
We recently had an Elgin and Hall gas fire fitted by The Gas Shop - from initial contact to finished installation was about two months, including fitting a stone surround. It looks good and performs well, and installation was trouble-free with no mess. The people we dealt with were friendly and cooperative, which need not always be the case. I didn't post a review immediately, in case there was a problem subsequently, but so far no sign of one.
Customer in Greater London Posted on 24/04/2022 , work completed 30/03/2022
The Gas Shop, Watford
Customer Service
Quality
Value
Terry & Chris have completed our gas work for over 15 years. Including installing a new boiler, gas fire and annual servicing for my Mum & myself. They are always helpful, punctual and I am more than happy with the work carried out. I have recommended them to others. Donna is always helpful and really nice to talk to.
Customer in Hertfordshire Posted on 24/02/2022 , work completed 21/02/2022
Boiler service
Customer Service
Quality
Value
We have been using the Gas shop in Watford since twenty eighteen (when they installed a new boiler for us). Just had the annual service carried out by them also. Arrived on time, very efficient and tidy work. Very polite also.
Customer in Hertfordshire Posted on 21/02/2022 , work completed 14/02/2022
Helpful and Professional
Customer Service
Quality
Value
I have used the Gas Shop now for a number of years and for various jobs (including helping me get some heating up and running when I moved to a new house a few years ago, just before Christmas). Terry and Chris are helpful and courteous and have always quickly sorted out any issues I have come to them with. I would highly recommend them.
Customer in Hertfordshire Posted on 19/02/2022 , work completed 14/02/2022
Rapid response to sort out heating
Customer Service
Quality
Value
When we contacted the Gas shop for help they responded immediately and were round within the day. Following careful checking of our system they identified the problem and replaced the failed part. Great service.
Customer in Radlett Posted on 22/10/2019 , work completed 22/10/2019
High quality, reliable, very good value boiler installation and servicing
Customer Service
Quality
Value
More than 10 years ago the Gas Shop installed our gas boiler and when we needed to update our heating and boiler they made very helpful proposals. They installed a new boiler and hot water system to a high standard, resolving challenging problems and providing a system at a competitive price that is reliable and very efficient. They have serviced our boiler every year for many years. We are very pleased with the friendly and helpful service which the team at the Gas Shop have given us.
Customer in Hertfordshire Posted on 28/08/2019 , work completed 27/08/2019
Very professional/brilliant job
Customer Service
Quality
Value
Service was very professional, punctual and high quality. After he finished the job he left our house very tidy and clean. Recommend this trader.
Slawomir, Berkshire Posted on 21/05/2018 , work completed 21/05/2018
Friendly and professional
Customer Service
Quality
Value
Nice, personal service, any issues we had were dealt with professionally and quickly. Happy with the result.
Madeleine, Hertfordshire Posted on 22/01/2018 , work completed 22/01/2018
Excellent customer service & professional fitters.
Customer Service
Quality
Value
I was very impressed with the service I received from this family run business. You certainly benefit from the personal contact in their showroom & their highly professional fitters. They worked quickly, efficiently & tidy. I would highly recommend the Gas Shop.
Noushin, Hertfordshire Posted on 22/12/2017 , work completed 22/12/2017
Totally reliable.
Customer Service
Quality
Value
We have been using the gas shop for nearly twenty years, and have always found them highly professional and conscientious. It is comforting to know that we don't have to worry about getting a good job done at a fair price, which is very important to us. Highly recommended.
Patrick, Hertfordshire Posted on 31/05/2016 , work completed 31/05/2016
Excellent woodstove installation
Customer Service
Quality
Value
Great team from quote to installation - great communication, speedy response, very polite and kept us informed at all times. They worked quietly, tidily and efficiently and we are delighted with the results - the new fireplace and wood burning stove has transformed our living room. We highly recommend them.
Paul, Hertfordshire Posted on 01/09/2015 , work completed 01/09/2015
Real attention to detail.
Customer Service
Quality
Value
Have been using The Gas Shop Ltd for the past eight years, all the work, however large or small, has been completed neatly, carefully and professionally.
Mark, Hertfordshire Posted on 29/06/2015 , work completed 29/06/2015
Fantastic Job!
Customer Service
Quality
Value
We ordered a really unusual and very well priced gas fireplace in Feb 2015. It arrived within 3 weeks of ordering and looks gorgeous. Donna, Terry and the team were very efficient, with surveys done quickly and accurately. Fire was fitted by Meru, who could not have been more considerate and helpful. All in all, an excellent service and end result looks lovely. Thanks guys!
Jo, Hertfordshire Posted on 06/03/2015 , work completed 06/03/2015