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Endorsed by Which?
The Ken Rhodes Group Ltd
Opening Hours
Today - 08:30–16:30
- Monday 08:30–16:30
- Tuesday 08:30–16:30
- Wednesday 08:30–16:30
- Thursday 08:30–16:30
- Friday 08:30–16:30
- Saturday 10:00–14:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
We at the Ken Rhodes Group Ltd have always believed in putting the customer first and are only too familiar with the tarnished reputation the double glazing industry has. As a family business who have over 35 years combined experience within the community we pride ourselves on honest prices, friendly expert advice and unrivaled customer service
Our extensive range of windows come in a huge range of materials, colours and styles to suit your individual taste, including casement, sliding sash, tilt-turn and much more. All tailor-made for your home. Our certified A rated energy products could help you save on your heating bills by ensuring you lose no heat through the glass or frames
In coherence with the international standards, our certified products are secure by design to guarantee the protection of your property
All of our installations offer the highest security for total peace of mind. And our quality materials & workmanship come with a comprehensive 15-year insurance back guarantee too.
What we do
Glaziers
Double glazing
Conservatories
Doors
Roofers
More Services
- porches
- upvc
- roof lanterns
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
49 reviews
Recommended
Recommended
by 94% of customers
Sort by
Windows and doors
Customer Service
Quality
Value
From start to finish we feel we received an exemplary service. The sales rep was very helpful and knowledgeable and gave great advice. The surveyor too was very thorough and helpful and helped us with changes to our contract. We were given a start date but due to adverse weather conditions this was pushed back a day but we were given two days notice. The workmen were amazing and a pleasure to have in our home. I would thoroughly recommend the Ken Rhodes Group.
Customer in Greater London
, work completed
Recommended
Always Exceptional Work
Customer Service
Quality
Value
Have used KR Group several times now and been impressed each and every time. Their service from start to finish is exemplary and their communications and timings are spot on. Highly recommend them to anyone and will continue using them for years to come.
Customer in Essex
, work completed
Recommended
Replacement Patio Doors
Customer Service
Quality
Value
A lovely job. Excellent service from initial sales visit through survey to installation. The sales guy, Stacey, picked up on factors and options that none of the competing firms did. Ken Rhodes Group came in not only the cheapest of 4 quotes but also superior quality product and only one with a 15 year guarantee. From the time we decided what we wanted from the finishing options (and paid our deposit) the doors were installed 5 weeks later. On the day, Chris the fitter was prompt and took just 6 hours to do the job and completely cleaned up before leaving. My wife and I are very happy with the results. The new doors are not only easier to use than the old ones but also look cleaner and brighter overall. We now also have a top-hung window as part of the fixed full-height window to the side – so we can have ventilation on a hot day when there is rain. We would definitely recommend Ken Rhodes.
Customer in Essex
, work completed
Recommended
Excellent Contractor
Customer Service
Quality
Value
Ken Rhodes installed new double glazed windows and balcony doors into one of our tenanted properties. Their attitude from the beginning of the project through to practical completion was first rate. There was one or two issues with the installation but they dealt with them professionally and efficiently-thank you
Customer in Greater London
, work completed
Recommended
Excellent service and fantastic conservatory renovation!
Customer Service
Quality
Value
We have been very happy indeed with the service we received from Ken Rhodes. Every member of the team we met was professional, turned up on time and worked efficiently and tidily. We had an old conservatory replaced and we are delighted with the new one! It has made such a difference to the house. We would highly recommend this company, we found everyone to be really friendly throughout and they were all very helpful. 100% recommend.
Customer in Greater London
, work completed
Recommended
Review of Patio doors and back door
Customer Service
Quality
Value
I had a new back door and my patio doors replaced with French Doors I had two other quotes and Ken Rhodes was a very competitive price and the whole experience was very professional. The fitter arrived on time and the whole job was completed quickly and perfectly with no problem and very professionally. Very nice man. I am delighted with the result and would not hesitate in recommending the Ken Rhodes Group to my friends and family.
Customer in Greater London
, work completed
Recommended
New back/kitchen door fitted
Customer Service
Quality
Value
Having had our front windows and door replcaed by the Ken Rhodes group last year, we didn't hesitate to contact them again for another job that required doing. We didn't bother to get any other quotes as the salesperson presented us with a very good price inclusive of friendly advice. The installer arrived on time, as predicted, and got on with the job without any fuss whilst keeping a clean environment whilst he worked with no mess in evidence when he had finished. We would not hesitate to recommend the Ken Rhodes group to friends and family in the future. .
Customer in Greater London
, work completed
Recommended
Great experience
Customer Service
Quality
Value
After receiving some incredibly high quotes and poor experiences from other vendors I found the Ken Rhodes group who were extremely helpful and gave me a reasonable initial quote, where I didn't feel like I was being taken advantage of! Great communication and quick and mess free installation, would highly recommend.
Customer in Greater London
, work completed
Recommended
Excellent from start to finish
Customer Service
Quality
Value
I had received 3 quotes, Ken Rhodes was marginally higher than the others. There was no hard sell, they came to quote, explained everything then waited for me to decide. I chose Ken Rhodes as they were the most professional. Once I had committed, the fitting date was within a few weeks, they kept me up to date with installation, interest free credit options etc. The fitters were professional, swift with their work and finished earlier than scheduled. There were some minor adjustments to the door required as well as a knocker that was missed on fitting but they returned within a couple of days to rectify this. I highly recommend Ken Rhodes, not the cheapest but certainly good value given the service and after-care.
Customer in Greater London
, work completed
Recommended
A Great Experience
Customer Service
Quality
Value
I'm very glad I chose The Ken Rhodes Group for my replacement windows and doors. I'd had two quotes already. The first was very pushy and so the second was a Which? Trusted Trader, much more professional. I needed one more quote and asked a colleague. He said he'd used Ken Rhodes twice before and was very happy. I was delighted to discover they were also Which? Trusted Traders so invited them to quote. They were the most impressive AND the best price. Thereafter, the communication was good, the date was fixed and the installer was fantastic. I'm very pleased with the job and will definitely use them again.
Customer in Greater London
, work completed
Recommended