Endorsed by Which?

The Ken Rhodes Group Ltd

4.7

50 Reviews

Opening Hours
Today - 10:00–14:00
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We at the Ken Rhodes Group Ltd have always believed in putting the customer first and are only too familiar with the tarnished reputation the double glazing industry has. As a family business who have over 35 years combined experience within the community we pride ourselves on honest prices, friendly expert advice and unrivaled customer service

Our extensive range of windows come in a huge range of materials, colours and styles to suit your individual taste, including casement, sliding sash, tilt-turn and much more. All tailor-made for your home. Our certified ‘A’ rated energy products could help you save on your heating bills by ensuring you lose no heat through the glass or frames

In coherence with the international standards, our certified products are secure by design to guarantee the protection of your property

All of our installations offer the highest security for total peace of mind. And our quality materials & workmanship come with a comprehensive 15-year insurance back guarantee too.

What we do

  • Glaziers

  • Double glazing

  • Conservatories

  • Doors

  • Roofers

  • More Services

    • porches
    • upvc
    • roof lanterns

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
50 reviews
Customer Service
4.7
Quality
4.8
Value
4.7
Sort by
Great quality work - friendly service throughout
Customer Service
Quality
Value
Throughout the entire process, everyone I spoke to at The Ken Rhodes Group was friendly, informative and did not pressure us at all while we were making decisions on what work we wanted done. They answered all questions in a timely manner, and shared information and advice on what would save us money. The fitters respected our property and worked quickly, and kept us informed throughout the fitting process. Would highly recommend.
Customer in Greater London Posted on 03/12/2024 , work completed 02/12/2024
Windows and doors
Customer Service
Quality
Value
From start to finish we feel we received an exemplary service. The sales rep was very helpful and knowledgeable and gave great advice. The surveyor too was very thorough and helpful and helped us with changes to our contract. We were given a start date but due to adverse weather conditions this was pushed back a day but we were given two days notice. The workmen were amazing and a pleasure to have in our home. I would thoroughly recommend the Ken Rhodes Group.
Customer in Greater London Posted on 03/10/2024 , work completed 03/10/2024
Always Exceptional Work
Customer Service
Quality
Value
Have used KR Group several times now and been impressed each and every time. Their service from start to finish is exemplary and their communications and timings are spot on. Highly recommend them to anyone and will continue using them for years to come.
Customer in Essex Posted on 25/09/2024 , work completed 03/09/2024
Replacement Patio Doors
Customer Service
Quality
Value
A lovely job. Excellent service from initial sales visit through survey to installation. The sales guy, Stacey, picked up on factors and options that none of the competing firms did. Ken Rhodes Group came in not only the cheapest of 4 quotes but also superior quality product and only one with a 15 year guarantee. From the time we decided what we wanted from the finishing options (and paid our deposit) the doors were installed 5 weeks later. On the day, Chris the fitter was prompt and took just 6 hours to do the job and completely cleaned up before leaving. My wife and I are very happy with the results. The new doors are not only easier to use than the old ones but also look cleaner and brighter overall. We now also have a top-hung window as part of the fixed full-height window to the side – so we can have ventilation on a hot day when there is rain. We would definitely recommend Ken Rhodes.
Customer in Essex Posted on 21/06/2024 , work completed 19/06/2024
Excellent Contractor
Customer Service
Quality
Value
Ken Rhodes installed new double glazed windows and balcony doors into one of our tenanted properties. Their attitude from the beginning of the project through to practical completion was first rate. There was one or two issues with the installation but they dealt with them professionally and efficiently-thank you
Customer in Greater London Posted on 27/05/2024 , work completed 26/04/2024
Excellent service and fantastic conservatory renovation!
Customer Service
Quality
Value
We have been very happy indeed with the service we received from Ken Rhodes. Every member of the team we met was professional, turned up on time and worked efficiently and tidily. We had an old conservatory replaced and we are delighted with the new one! It has made such a difference to the house. We would highly recommend this company, we found everyone to be really friendly throughout and they were all very helpful. 100% recommend.
Customer in Greater London Posted on 22/05/2024 , work completed 17/05/2024
Review of Patio doors and back door
Customer Service
Quality
Value
I had a new back door and my patio doors replaced with French Doors I had two other quotes and Ken Rhodes was a very competitive price and the whole experience was very professional. The fitter arrived on time and the whole job was completed quickly and perfectly with no problem and very professionally. Very nice man. I am delighted with the result and would not hesitate in recommending the Ken Rhodes Group to my friends and family.
Customer in Greater London Posted on 21/05/2024 , work completed 13/05/2024
New back/kitchen door fitted
Customer Service
Quality
Value
Having had our front windows and door replcaed by the Ken Rhodes group last year, we didn't hesitate to contact them again for another job that required doing. We didn't bother to get any other quotes as the salesperson presented us with a very good price inclusive of friendly advice. The installer arrived on time, as predicted, and got on with the job without any fuss whilst keeping a clean environment whilst he worked with no mess in evidence when he had finished. We would not hesitate to recommend the Ken Rhodes group to friends and family in the future. .
Customer in Greater London Posted on 09/05/2024 , work completed 09/05/2024
Great experience
Customer Service
Quality
Value
After receiving some incredibly high quotes and poor experiences from other vendors I found the Ken Rhodes group who were extremely helpful and gave me a reasonable initial quote, where I didn't feel like I was being taken advantage of! Great communication and quick and mess free installation, would highly recommend.
Customer in Greater London Posted on 09/05/2024 , work completed 08/05/2024
Excellent from start to finish
Customer Service
Quality
Value
I had received 3 quotes, Ken Rhodes was marginally higher than the others. There was no hard sell, they came to quote, explained everything then waited for me to decide. I chose Ken Rhodes as they were the most professional. Once I had committed, the fitting date was within a few weeks, they kept me up to date with installation, interest free credit options etc. The fitters were professional, swift with their work and finished earlier than scheduled. There were some minor adjustments to the door required as well as a knocker that was missed on fitting but they returned within a couple of days to rectify this. I highly recommend Ken Rhodes, not the cheapest but certainly good value given the service and after-care.
Customer in Greater London Posted on 13/03/2024 , work completed 04/03/2024