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The Leak Team

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5.0

26 Reviews

About

The Leak Team UK, offer Central Heating Leak Detection and Water Leak Detection Services along with Damp and Drain or Waste Pipe Investigation.

The Company is owned by Andrew and Charlie Slater who between them have over 30 years’ experience in the building industry, over 10 of these specifically working with insurers on leak detection and water damage. We therefore come equipped with a thorough knowledge of the construction of different types of properties and the effect that can have on leak detection and dealing with the results of a leak.

We offer a No Find : No Fee service - see website for details

We are based in Newcastle upon Tyne, but offer UK coverage along with free advice over the phone. Give us a call on 0330 1025572.

Take a look at our Facebook page for information on our latest jobs and leak detection techniques. www.facebook.com/theleakteam

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • leak detection
    • trace and access
    • find a leak
    • pressure loss

Customer reviews

Reviews summary

5.0
26 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional and Helpful
Customer Service
Quality
Value
From start to finish the Leak Team were professional, found the leak quickly and were helpful with information and advice on how to move forward. Big thank you.
Jenny, Norfolk05/03/2018
Thank you.
Customer Service
Quality
Value
We had tried checking all the easy places with no luck. Leak Team found our leak in the last place we would have looked. Saved so much time, effort, disruption and worry.
Sally, Clackmannanshire19/02/2018
Top Marks
Customer Service
Quality
Value
From start to finish this company have been more than professional. Charlie and the team were so informative and we kept up to date every step of the way. The report was delivered promptly and was displayed flawlessly. The Leak Team Were the answer we were looking for!!! I couldn't recommend them more - It was a sheer delight (as far as leaks go) from start to finish. 10/10 guys!!!
Jordan, Midlothian19/02/2018
Found the leak!
Customer Service
Quality
Value
Andrew found a leak in a underfloor central heating pipe with little disruption. I would recommend The Leak Team.
Dianne, Cleveland05/02/2018
Outstanding service and advice. Would highly recommend
Customer Service
Quality
Value
I contacted the team as I have recently had a central heating system installed and the pressure is falling. The team gave me advice on how to diagnose the reason for this as my engineer had suggested re-piping the system only. I live in Dorset, although the team did offer to visit me but not viable. The help and assistance that I received was second to none. If I lived closer to the team I would definitely not even consider using another company in the area. A sincere thanks. Bryan Johnson. Corfe Mullen Dorset 24/01/2018
MR Johnson24/01/2018
Prompt & thorough
Customer Service
Quality
Value
The Leak Team provided an excellent service in diagnosing the cause of a drop in boiler pressure when the heating was on. I was provided with a quote in advance and a detailed explanation of what exactly would happen. Andrew arrived promptly and conducted a very thorough assessment of the whole heating system. He not only found the source of the problem, but recommended a few other areas for attention and maintenance also. All flooring that had been lifted, furniture that had been moved etc. was put back perfectly before he left. I've been provided with a very clear and detailed report with photographs to help me arrange for the further work to be done. Many thanks.
Marie M01/11/2017
Recommended
Customer Service
Quality
Value
Very professional and thorough. Good report and prompt.
Debbie, Merseyside19/10/2017
Recommended
Customer Service
Quality
Value
Very knowledgeable and happy to offer guidance on ways to proceed.
Kelly, Nottinghamshire26/04/2017
Fantastic from start to finish. Very highly recommended
Customer Service
Quality
Value
This is one thoroughly professional outfit. Our boiler had been losing pressure for some time and we managed to find a company who referred us to The Leak Team and within half an hour Charlie was on the telephone to us spelling out what service they could provide which we immediately accepted. This was quickly followed up with a comprehensive email documenting everything we needed to know and do prior to Andrew’s visit. Charlie insisted that, should we have any questions, they would always be available to help. Andrew arrived at our home in Chesterfield at 8.30am having driven down from Newcastle, a journey of getting on for three hours. Andrew is a very friendly guy, easily approachable and very, very knowledgeable. He did a comprehensive survey of all the downstairs rooms mainly using his thermal imaging camera. Two leaks were detected. A full comprehensive survey report would be emailed later that day. Andrew then gave us advice as to engaging a local plumber and what exactly he should be asked to do. Andrew also reiterated that, should the plumber require any guidance in interpreting the report, we should not hesitate to give the plumber his mobile number. It was mid-afternoon by the time he left on his long journey home which would have equated to a twelve hour day. That evening we received the report from Charlie saying not to hesitate to contact her if we had any queries. In a word, nothing is too much trouble for them. Get their help if required, with confidence!
Mr & Mrs Priestley 24/04/2017
My review
Customer Service
Quality
Value
Excellent company. Recommended.
Jeni, Lancashire18/04/2017