The Leak Team

I was very impressed with the service that I received from The Leak Team who investigated a water leak within the structure of a multi storey apartment building. My initial contact was with Charlie, who was very efficient in providing advice and arranging a suitable appointment. Andrew Slater then visited the property and within a short period of time he was able to identify the design and layout of the complex drainage system, most of which was obscured. He then used a borescope camera to locate water leaking from a cracked section of waste pipe. This was completely hidden behind kitchen units, several of which he removed. Andrew was pleasant to deal with and very knowledgeable. I received a detailed report and recommendations the same day. An excellent service.

From start to finish it was a pleasure working with Andrew and Charlie at The Leak Team. From the initial tests Charlie gave us to do over the phone to ensure the correct procedure was carried out, to Andrew going above and beyond in helping to identify the issues with our plumbing. I couldn't recommend these guys highly enough. An absolutely fantastic service.

We had been experiencing boiler pressure loss, with the cause not obvious. From first contact to the end of the work, the service I received from The Leak Team was exemplary. Initial calls and emails to understand the nature of our issue and to help with visit preparation were clear, helpful and understandable. The engineer attended very quickly and as per agreed appointment details. Our property was treated with great respect and only very necessary floor lifting activity undertaken. As the leak was difficult to trace, a number of techniques were used, each being well described and explained by the engineer. The engineer returned for a follow up visit the next day and was able to confirm and expose the leak source. The engineer ensured the house was left as had been found. A full and comprehensive report, with photos and video, was received that same day. All in all, an excellent service and I have no hesitation in recommending The Leak Team.

We used The Leak Team to trace and access an internal water leak. Andrew was excellent. He found the leak and did as little damage to floor and kitchen units as he could. He even waited until the plumber arrived to see if he could help. His report, using many photos, was very comprehensive and was sent to the insurers to help speed the claim process. Highly recommended.

The leak engineer arrived on time, was extremely thorough, and spent the entire day identifying where the central heating pipes were under the floor and then, after having to dismantle a cupboard and remove a radiator, drained the heating system and filled it with gas so he could find the leak. He then spent a good few hours listening for the leak and using a gas detector. He found the leak and then spent a considerable amount of time putting the heating system and the house back to how it was before he started. No mess left at all. I received a highly detailed report on the investigation the following day and got my usual plumber to excavate where the leak engineer had identified the leak. The leak was exactly where the leak engineer said it was. I recommend this firm very highly indeed. if you have a central heating system leak and don't want to have someone dig holes all over the floor give them a ring. And the insurance company paid for the investigation.

We had a water stain appear on our ceiling. I contacted this company on Monday, and they came out on Friday and identified the source of the leak. Communication was excellent, they were very quick to respond to my messages and provided a clear explanation of what they could do in advance. Andrew, the engineer who visited, was very professional and provided a detailed expert assessment of the situation. I highly recommend their service; it's not cheap, but in a situation like this it's well worth getting the experts in.

I was blown away with the Leak Team's service! As well as being friendly and professional they were incredibly accurate. They were able to pinpoint my CH leak without lifting a single floorboard. Once the leak was found they were able to carry out a repair with minimal disruption to my brand new kitchen floor. Andrew, the engineer, even had a look at some other issues with my CH system while we waited for the boiler to heat up. I'd definitely recommend the Leak Team to anyone who is keen to find their leak without taking their house to pieces!

The Leak Team were able to find the leak in the central heating system after an initial assessment by another heating engineer was incorrect. The whole procedure was carefully explained and done as agreed on the schedule and to the budget I expected. It was their thoroughness in carrying out the job that enabled us to eventually find a leak where we did not expect!

We have had a persistent, but undetectable leak on our central heating for some time, which we and our heating engineer had been unable to locate, because it wasn't visible anywhere. We were recommended The Leak Team by our heating engineer following success with another of his customers. Prior to The Leak Team visit, Charlie Slater provided us with detailed instructions on how to measure the leak, the minimum size it needed to be, preparation prior to the visit, the cost of the visit, etc. Andrew Slater arrived on time as expected. He was with us most of the day due to the complex nature of our central heating. Following the mapping of our pipes with thermal imaging, he was able to locate the leak using gas detection. Inevitably it's under the stone floor! Andrew left the place as he found it and provided a detailed report after the event. The final invoice was as expected. Would certainly recommend The Leak Team.

After 2 failed visits from plumbers, and no heating to hot water over Xmas, in desperation I turned to Google and found the Leak Team. They are like a ghostbusters for finding mysterious leaks. Andrew attended on a Sunday, Not something any other plumber would have done, and spent 3 hours with his gizmos finding the leak causing pressure loss from our boiler. I could have cried with relied to have heat and hot water again during freezing winter weather. As a bonus, we found out we could claim for ‘trace and access’ of the leak on our buildings insurance. This was top notch professional service from start to finish and included a tutorial for my husband and extra info to give to our plumbers complete with diagrams. Charlie also extremely knowledgeable and asked detailed questions prior to the visit. This business provides a niche and specialist service and they are superb at their job. Can't recommend them highly enough.