The Leak Team

We have had a persistent, but undetectable leak on our central heating for some time, which we and our heating engineer had been unable to locate, because it wasn't visible anywhere. We were recommended The Leak Team by our heating engineer following success with another of his customers. Prior to The Leak Team visit, Charlie Slater provided us with detailed instructions on how to measure the leak, the minimum size it needed to be, preparation prior to the visit, the cost of the visit, etc. Andrew Slater arrived on time as expected. He was with us most of the day due to the complex nature of our central heating. Following the mapping of our pipes with thermal imaging, he was able to locate the leak using gas detection. Inevitably it's under the stone floor! Andrew left the place as he found it and provided a detailed report after the event. The final invoice was as expected. Would certainly recommend The Leak Team.

After 2 failed visits from plumbers, and no heating to hot water over Xmas, in desperation I turned to Google and found the Leak Team. They are like a ghostbusters for finding mysterious leaks. Andrew attended on a Sunday, Not something any other plumber would have done, and spent 3 hours with his gizmos finding the leak causing pressure loss from our boiler. I could have cried with relied to have heat and hot water again during freezing winter weather. As a bonus, we found out we could claim for ‘trace and access’ of the leak on our buildings insurance. This was top notch professional service from start to finish and included a tutorial for my husband and extra info to give to our plumbers complete with diagrams. Charlie also extremely knowledgeable and asked detailed questions prior to the visit. This business provides a niche and specialist service and they are superb at their job. Can't recommend them highly enough.

We had a leak from one of the central heating pipes (copper) under our Bungalow. The floor is a solid screed type floor. I had decided that it would be almost impossible to find using conventional methods ( ie: Engaging a plumber to dig up where he/she might think it is?). So after much deliberation and searching online opted for The Leak Team. Boy am I glad that I did. Charlie was very professional and told me what to do to try and determine the problem. This done, I was a bit worried about the wording of the procedures that had to be carried out prior to their arrival but a quick call from Charlie and my initial fears were dispelled. Andrew arrived promptly at the time and date stated. He used a thermal imaging device to determine the exact location of the leak and even dug down to show it to me. We have since had the leak repaired by a local plumber and all is back to normal. I paid for Andrew's visit at the already agreed price stated on their draft invoice before he left the premises. What a wonderful and hassle-free experience it has been, I cannot recommend The Leak Team enough.

I'd highly recommend The Leak Team; they did an excellent job. I had a leak of water from my tenement flat into the flat below, but the source of the leak was not obvious. I decided to use a specialist service rather than a plumber to avoid unnecessary damage to my flat in tracing the leak. After researching online, I chose The Leak Team. Andrew arrived as arranged. He found the source of the leak very quickly and explained the problem very clearly. He even checked the mains riser in the flats above and below and made some recommendations. His comprehensive report was emailed to me later that day and I forwarded it to my insurance company. My experience of the company from first contact with Charlie to final report was very positive.

Very pleased. We have a concrete floor covered with Karndean tiles fixed with latex adhesive. We had a bad leak in the CH system but no water appearing over the floor. The Leak Team used a number of devices and eventually located the leak by pressuring the system with gas and using a detector. We had the floor excavated where they said, and they were spot on. This enabled us to get The Heating Company (also a trusted trader) in to repair. Very efficient service and Andrew who did the work is very knowledgeable and personable. Delighted. Point to note; locating the leak was covered under our building insurance (less excess).