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The Leak Team
About
The Leak Team UK, offer Central Heating Leak Detection and Water Leak Detection Services along with Damp and Drain or Waste Pipe Investigation.
The Company is owned by Andrew and Charlie Slater who between them have over 40 years’ experience in the building industry, over 20 of these specifically working with insurers on leak detection and water damage. We therefore come equipped with a thorough knowledge of the construction of different types of properties and the effect that can have on leak detection and dealing with the results of a leak.
We offer a No Find : No Fee service - see website for details
We are based in Newcastle upon Tyne, but offer UK coverage along with free advice over the phone. Give us a call on 0330 1025572.
Take a look at our Facebook page for information on our latest jobs and leak detection techniques. www.facebook.com/theleakteam
What we do
Plumbers
- Emergency plumbing services
Boiler, central heating and gas engineers
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
More Services
- leak detection
- trace and access
- find a leak
- pressure loss
My work
Customer reviews
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5.0
46 reviews
Recommended
Recommended
by 100% of customers
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Great service
Customer Service
Quality
Value
I had a leak which I suspected was somewhere on the ground floor. The trouble was it could've been anywhere on the group floor and there no obvious signs where. I didn't even know where the pipes ran. The Leak Team found the leak and were able to make a temporary repair without having to tear up all the oak flooring. Really knowledgeable and helpful people. I wouldn't hesitate to use them again (but I hope I won't have to!)
Thomas
, work completed
Recommended
Highly Recommend
Customer Service
Quality
Value
I highly recommend The Leak Team. Andrew located the leak in our hot water domestic system under the floorboards in our kitchen. Although the kitchen floor covering had to be taken up, without him we may have had to remove all the wood flooring. He was very professional and helpful. He went above and beyond what he needed to, liaising with the team who were sent out to dry our property. Both Andrew and Charlie were really helpful and we are very thankful, at last the leak has been located.
Susan, West Yorkshire
, work completed
Recommended
Excellent from start to finish
Customer Service
Quality
Value
Very quick response, professional and courteous from initial phone call through to leaving after the leak was detected. Found the suspected leak within 2 hours, the leak was then confirmed by gas and microphone detecting methods. This enable the area to be narrowed down and an endoscope was then used to further narrow down the area. Then based on Andrew's recommendation on the position, a hole was drilled through a tile to allow for the endoscope to be placed closer to the suspected leak. The leak was approx. 30 cm from the hole and visible on the screen. Leak was fixed by British Gas. The alternative without The Leak Team was to lift each of the downstairs floors; this would have been a major job and very costly. The leak was under the floor that would have been lifted last. I would highly recommend the leak team.
Steve, County Durham
, work completed
Recommended
Polite and helpful
Customer Service
Quality
Value
The office was polite, understood how worried I was and helped me get an appointment as soon as they could. My elderly father was here when they came and they were clear and polite and helpful.
Anna, Staffordshire
, work completed
Recommended
Would definitely recommend.
Customer Service
Quality
Value
From the beginning they were friendly and professional. they took the time to explain everything carefully from the start. Andrew even left detailed instructions for our plumber on how best to fix the pipe. Really impressed. The report I received was really clear as well, and because Andrew had taken the time to explain the problem to me I was able to explain properly to the loss adjuster.
Mel, Lancashire
, work completed
Recommended
Professional and experienced.
Customer Service
Quality
Value
From first call to pinpointing the leak, The Leak Team provided a swift, friendly, supportive and wholly professional service. It is rare to find a company that provides a knowledgeable person to take initial calls. And although we live in South Wales, an extremely experienced technician arrived from Newcastle within 24 hours. We were kept fully informed as to what would happen and how it would be done and, using state of the art equipment the leak in our ancient and convoluted heating system (all of which is buried in a solid concrete floor) was traced and pinpointed. That took five hours. Two plumbers had previously spent two days failing to find the leak and recommended we replace the entire system. Thanks to The Leak Team, and after replacing the faulty joint, our system is back to full efficiency once more.
Bob, West Glamorgan
, work completed
Recommended
Found it!
Customer Service
Quality
Value
Although it was a difficult leak to find with no visible water loss, you found it.
Richard, Lancashire
, work completed
Recommended
Efficient service.
Customer Service
Quality
Value
Very pleased with the efficient service.
Sandra, Lincolnshire
, work completed
Recommended
Professional & friendly
Customer Service
Quality
Value
On time, highly professional and friendly. Leak located with minimum disruption. Would not hesitate to recommend.
Rob, Tyne and Wear
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
The Leak Team attended my property to find the cause of a pressure loss problem in my boiler. This was done with a minimum of fuss using a variety of different devices in order to pinpoint the location of the leaking central heating pipe. Andrew talked me through the whole operation which really helped in understanding not only the problem but different ways of rectifying it. The Leak Team provide a first class service which I can't recommend highly enough.
Andrew, Cheshire
, work completed
Recommended