The Little Green Energy Company Ltd

Work done: installation of 6 solar PV panels, Inverter and Hot Water selector using existing immersion heater Work Planning: Scheduling of work and actual execution and management very good. Only criticism was lack of communication from bird protection installers Quality of Work & Staff: neat, well ordered, clean, good tidying up and all staff were professional and pleasant to have around Accuracy of Quotation: No extras and regular invoicing - no surprises Pity other smaller traders often don't compare for professionalism and quality!

This was the installation of 10 panels and a Tesla battery. There is quite a lead-time with solar panel installations at the moment, so while we booked in the work in October 2022, we weren't surprised to wait six months until the installation could take place. Several other companies said the battery installation would be delayed by a further few months, but TLGEC promised it would be installed the same week as the panels and this is what happened. Scaffolding went up a few days in advance, while the installation itself took just two days, with the system commissioned and working on the second day. All paperwork was sent the following week by email and we were also exporting energy with an exporter MPAN within one month of the installation. Everything was done well and has continued working since. What impressed us most was the organisation in advance that meant on the installation days everything went smoothly. They were not the cheapest option, certainly, but if you would like the work done well then they are very much recommended.

We originally spoke to TLGEC over two years ago, and due to planning permissions and other things we did not get to proceed until recently. I contacted TLGEC and requested a new quote and additions. 1 week on and I found out the sales agent was no longer with the company and someone else would get back to me... Another week past and I had to call again as no one got back to me and to cut a long story short they refused to do the work now siting that "we should have never agreed to do this project". Even though their surveyors had been out and inspected my roof, rafters, fuse board the whole lot and had come up with a design and quoted me. It turns out the sales manager now feels they my roof does not meet their requirements to install panels on. I find it strange how their surveyors felt differently and very 3 different engagements no one had an issue... It seems Nick feels they can only do large single paneled roofs... good luck finding business in the UK if this is your prerequisite. All in all we now have to start again... thanks for wasting our time. If you don't have a perfect roof these are not the people for you...

The starting situation was that we already had Solar Panels installed in April 2010 and had changed to a SolarEdge inverter in September 2016 Simon, of The Little Green Energy Company is no romantic, and after answering all my questions I made the decision to have a Tesla Powerwall installed. Other players often deploy 'Snake Oil Salesman' techniques. The installation has stood the test of time and it's worth noting that without a battery only the usable Solar Power would offset customer's metered electricity, due to a backstop that prevents the excess Solar Power rolling back digital supply meters Smart Meters. Our installation is configured for Time of Use so our off peak electricity charges the battery, supplementing the daytime charging due to the excess Solar Power. Tesla have now configured the daytime charging so that weather related data prevents the Powerwall fully charging overnight so additional wastage with a full battery is avoided. All in all we are greatly benefiting from the Powerwall and our very thorough calculations determine that the purchase and installation cost at the time will be offset by the savings in our electricity bills. These calculations do not rely on the very high current charges for daytime electricity compared to nigh time electricity which will result in further savings. We also receive the original Feed-In payments which are on course to pay for the very high cost we paid for our panels in 2010.

I looked at various companies before choosing TLGECo and I paid slightly more to them as they offered the best products with the best guarantees: Sunpower panels, Solaredge inverts and Myenergy Eddi hot water diverters. One or two minor problems on installation day due to staff illness, but job finished on the second visit. The staff were very helpful and did a great job. Since being fitted the Eddie heats most of my hot water rather than using gas, and most days I can charge my PHEV car on solar and my house electric use has more than halved and hope this will increase in the summer. I feel that we are helping the Planet. I am really pleased with my choice of TLGECo.