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Endorsed by Which?
The Lock Doctors Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..
We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.
Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.
we can help you with:
- Fitting internal/external doors
-UPVC door specialists
- Burglary damage repair service
- Window/door handle repairs
- Insurance approved locks
What we do
Locksmiths
- Emergency locksmith service
- Comprehensive locksmith service
- Masterkeyed systems
- UPVC lock specialists
- Access control
Alarm and security equipment installers
- Electric gates
- Door entry systems
- CCTV installation
- Alarm installation
- Security activities
Carpenters
- Joinery and carpentry
Security equipment suppliers and manufacturers
- CCTV & video equipment
- Burglar alarm systems
- Intercom systems
More Services
- access
- entry
- locks
- repairs
- electric gates
- locksmiths
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
83 reviews
Recommended
Recommended
by 99% of customers
Sort by
Lock replacement and security advice
Customer Service
Quality
Value
Richard arrived as planned and replaced the lock with minimum fuss and to estimated cost. It was really useful to be able to keep the same keys, which he said might be possible. He gave sensible advice on other security issues which didn't involve any outlay. Perfect service, would recommend to anybody.
Customer in Greater London
, work completed
Recommended
Excellent job and very quick
Customer Service
Quality
Value
Richard is a really nice guy and he did a brilliant job on our 17 year old upvc front door, which we had stopped using because it was getting hard to open and shut. He came round quickly, investigated the problem, and replaced only the parts that needed replacing. He also adjusted the door frame and hinges. The door now works perfectly. His charge was extremely reasonable. We highly recommend him.
Customer in Essex
, work completed
Recommended
Great communication, advice and service
Customer Service
Quality
Value
I booked Richard to change the locks on a flat that I was moving into. He was professional, friendly and helpful. Communication was easy beforehand. When he arrived, he provided clear and thoughtful advice on options for locks, and then installed them with care. Highly recommend.
Customer in Greater London
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I went to open the door after a long day at work and I soon realised I had put the wrong key in the lock. As I had turned it slightly the key was stuck in the barrel. Thank goodness I already had the number for The Lockdoctor. I made a call and spoke to Richard. I told him what happened and he was soon on the way. On arrival, Richard made a quick assessment. Within minutes Richard sorted the problem out and I was able to enter my home. The Lock Doctor gave a very efficient and timely service and the price was reasonable.
Customer in Greater London
, work completed
Recommended
Multipoint door lock repaired without fuss
Customer Service
Quality
Value
Richard asked me to make a video and send it to him so he had an idea of the problem in advance. He came prepared and had the part needed to repair my multipoint front door lock quickly and without fuss. He explained what he was doing and was clear about the pricing when I booked him, so there were no surprises on the day. I would highly recommend him.
Customer in Greater London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Following my initial call, Richard and Paul were able to respond the next day. They came at the appointed time and assessed the problem - a lock on a uPVC double door had jammed in the unlocked position. They took they lock mechanism apart, worked out what was going wrong, corrected the problem, reassembled the mechanism, attached it to the door and checked everything was working OK. As an added bonus, they realigned the pair of doors. The work was carried out swiftly in a professional and friendly manner and in my view the charge was very reasonable. I have no hesitation in recommending them.
Customer in Greater London
, work completed
Recommended
Great work
Customer Service
Quality
Value
Richard changed the cylinder on the external door lock. Communication was really good from first contact to finish. The actual job on the agreed day was done very quickly and efficiently. A good company to deal with.
Customer in Greater London
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
I needed a lock fixed on an internal window and The Lock Doctors was recommended to me. Richard was extremely helpful and knowledgeable. He couldn't fix the issue straight away, despite trying, and needed to order a part. He secured the window in the meanwhile, communicated really well and soon returned with the part and fixed it. Very reasonably priced and good to know a reliable company should I have similar issues again.
Customer in Greater London
, work completed
Recommended
Fast, friendly, effective repair of stiff lock
Customer Service
Quality
Value
This is the 2nd time we've called Richard at The Lock Doctors for help with a stiff lock (not his fault that the ground is moving - and the last time was a couple of years ago) - both times he's been great - was able to make a quick appointment, turned up on time, sorted the problem and explained what was causing it. Very happy to recommend him.
Customer in Greater London
, work completed
Recommended
Very good service
Customer Service
Quality
Value
We needed to have our front door locks changed, and were very happy with the service provided by Richard at The Lockdoctors Ltd. He called us to discuss the job more in depth prior to being contracted, and was able to turn the job around in the same week that we reached out to him. He was courteous, efficient and thorough, with reasonable pricing. We'd reach out to him again and recommend his services.
Customer in Greater London
, work completed
Recommended