The London Bath Co

We chose this company because of the promise of a seamless and stress free process. This was not our experience. In hindsight, problems began at the design stage. The interview was hurried with no opportunity to take the plans home to study them at our leisure. The survey failed to highlight issues which bathroom companies must have seen many times in basement flats. Accessible for someone with mobility issues was emphasised as being of paramount importance at the design stage. However, the design was changed during installation rendering the shower room hazardous. A solution of sorts was reached which included a shower surround which was not delivered. In fairness the company did offer to do remedial work but by this time we just wanted our relationship ended asap. The designer decided unilaterally to change the colour of grout from white to blue without any discussion with us. More positively once alerted the company tried to find solutions. But we thought we were paying to avoid problems occurring. Luckily we stayed on site otherwise we would have come home to a shower room not fit for our purposes. It seems many people had positive experiences with this company. The installers were excellent and the end product is aesthetically pleasing. But it was not a stress free process. If you decide to engage with the co I’d advise you spend as long as you need in the design meeting and don’t go away, as the designer suggested we should, whilst the work is being done.

We recommend London Bath and Kitchen with great pleasure, full satisfaction, confidence and (re)commitment. From start to finish, the experience was professionally conducted and also personally warm. Now that we have had a chance to use the bathroom conversion in our daily routine, we find happy surprises in the design that we had forgotten, and, more important, we see that under an expert eye, a small space could become bright and roomy. It’s a genuine showpiece and a home comfort. Finally, I’ll mention in particular the brilliance of the design by Andre Miller, the precise workmanship of Piotr Psionka, and the unflaggingly attentive and helpful supervision of Joanna Nibbs.

The London Bath Company undertook the remodeling of my en-suite bathroom and ground-floor half bath, delivering results that far exceeded my expectations. Their exceptional craftsmanship, adherence to timelines, and the high-quality materials used in the rooms truly stood out. Furthermore, they enhanced both the exterior and interior of my home by painting the entire house, rebuilding my staircase, and adding a custom-built feature to my kitchen. My builder, Piotr, deserves special recognition for his level of expertise, respectfulness, creativity, punctuality, and the immaculate condition in which he left my home. Most importantly, he kept me informed daily, providing updates on his progress and ensuring the job stayed on track by working on the weekends as needed. Additionally, my project coordinator, Karen, played a vital role in the success of the project. She kept me updated every step of the way, addressing any challenges promptly and offering effective solutions. Her regular communication regarding material sourcing including availability and selection, project updates, and timeline reviews was invaluable. I am thrilled to share that all the work was completed on schedule, and the quality of the results is truly commendable. I would not hesitate to hire The London Bath Company for future projects. A big Thank You to the team involved in my project from start to finish!

Efficient from the very beginning. Andre came up with a great design and then the whole team led by Florian did the work in under three weeks despite a problem with underlying boards. Looks amazing. Everything finished beautifully. It’s a start to finish service and they do it very very well.

The London bath co exceeded our expectations! From start to finish all aspects of the renovation were done so professionally. Our designer Nasser was so easy and patient to work with. And Yuri and his team were extremely clean, respectful, hard working and efficient! We love our dream bathroom

I'd just had a new bathroom fitted by the London Bathroom Company. Right from the start, they were friendly, helpful and most of all honest about the time it would take and cost. After a very pleasant visit to their showroom in Blackheath, the contract was signed for them to begin work. I was impressed and surprised at the amount of work involved in such a small bathroom. I did wonder at the cost but now with the finished product, WOW! This is the best bathroom I've ever paid for! Even my Dad's impressed and that's saying something! Egis is an ARTISAN, no doubting that. Thanks to: The designer Tellisa, project manager Joanna, installer Egis and Wioletta, the very engaging cleaner.

We recently had our bathroom renovated by the London Bath Company, and we couldn’t be happier with the results. The design, quality of the work, materials used, and level of service were outstanding. They truly went above and beyond our expectations. The company maintained excellent communication throughout the project, with a dedicated focal point to address any questions or concerns. Even after the renovation was complete, they were quick to resolve any minor issues, ensuring everything was perfect which included cleaning the bathroom to the highest standards, redecorating any minor details around and all on a timely basis. I want to highlight the customer service quality from Jamie Matthams, Tom who did all the fitting of the bathroom and James Davies who is a top notch designer as we briefly explained our requirements and he made a beautiful bathroom design with lots of great ideas of his own. We are fully satisfied with the entire experience and would highly recommend the London and Bath Company to anyone seeking top-notch renovation services.

The London Bath Co. did a full redesign and renovation of our family bathroom. We had a great experience from design through to installation. The staff we engaged with were all thoughtful, courteous, professional and consistently demonstrated they had the customer's interests at heart. In particular, the workmanship of our installer Tomasz was superb and we are very happy with the quality of the bathroom that has been delivered. The project was on time, and on budget. Communication was always timely and effective. Going through this company made the entire process very easy.

After a really successful but expensive first experience with London Bath Company refurbishing a large en-suite bathroom, I thought I would save a little money by going with a local independent tradesman to refurbish my small hallway cloakroom. What a mistake! The job was thoroughly botched, but London Bath Company came to the rescue. Not only did Andre (designer) and Yurii (foreman) and team fix the mess the previous builders had made, but they also refurbished a third bathroom as part of the same project. Both are gorgeous, and were completed exactly to specification and in record time. I couldn't be happier.

The London Bath Co fully remodelled our main bathroom back in 2018, including expanding it into a spare bedroom and doubling the size. They did an excellent job from start to finish. The result was a hotel quality bathroom which has stood the test of time and we enjoy to this day. We had no hesitation in asking them to take on a full refurbishment of our cloakroom. Andre, our designer, provided great advice, took time to listen to our ideas and preferences, and came through with a design that we are very pleased with. The toilet, basin, tiles and fittings are all top quality, very modern and stylish. The installation went without a hitch. Project Manager Jamie was very helpful, kept us regularly updated on progress and the installation began and was completed to the promised timescales. Installer Tom was very friendly, talked to us frequently throughout the build to seek guidance on our preferences, and ultimately achieved an excellent finish. He went out of his way to minimise disruption and left the house clean and tidy at the end of each day. We are extremely please with the final outcome and will certainly be using them again in the future. All aspects of their service is top notch. They provide a top quality result at reasonable prices. Excellent value.