The London Bath Co

I had a new bathroom and guest loo installed which included moving walls to re shape the footprint. The available space was very small making it a challenge to design against my stringent criteria. Andre, the designer listened very carefully to my requirements and added thoughts and ideas, may of which I adopted. The result is magnificent and much admired by those who have seen it ( including contractors doig other work in the property). What makes TLBC exceptional is the team they employ. Led by the excellent Yurii, they offer a one stop shop service which means anything to do with the installation is their responsibility and they take that very seriously. Jamie, co-ordinating, was in regular contact to ensure that I was happy and did not close the project until I had used the bathroom for some weeks to ensure there was no 'snagging'. Any little adjustments were dealt with quickly and efficiently and with great courtesy. I cannot recommend these professionals highly enough.

We were looking for a totally stress free, project managed renovation of our shower room. From having London based show rooms, free design consultation, no waiting times to them handling all deliveries/quality management, high quality fittings and excellent craftmanship, they delivered it all. We barely noticed them working for the 3 weeks they were with us and they left it cleaner than they found it! If you are willing to spend a little more, they certainly deliver to the highest of expectations. It is expensive, thus the value score, but you certainly get what you pay for, which is very high quality.

The fact that The London Bath Co offers a service from design through to build was the principal reason we refurbed our bathroom with them. Their examples of previous builds gave us the confidence they could certainly create what we were looking for. Working with their designer, Nasser, the process was reassuring / exciting as he walked us through layout designs, materials and options. We had a good idea of likes and dislikes before starting this process and it was certainly a positive collaborative journey to design sign off. The build itself was remarkably stress free and most importantly the craftsmanship, excellent. People turned up when they said they would and did the work they said they'd do. No juggling, no frustrations. Finally, it's really impressive to see such skills and attention to detail by Yurii and a team that obviously cares. Any issues were sorted proactively and without fuss by both Yurii and their project manager, Jamie. Considering the project was significant we're delighted with the end result and the bathroom totally fulfils the brief.

Second time using London Bath Co, really happy with all of the work carried out. Very easy deign process, communication and finished to a really high standard. Thank you to Nasser and Tomasz.

Our bathroom renovation was completed in a very professional way from start to finish. Nasser’s design met our needs perfectly. Communication with Jamie our project manager was excellent. Tomas and Pavel were pleasant and considerate whilst installing our new bathroom. Everything from the old bathroom was cleared away at the end and Wioletta arrived to give a thorough clean to our new one.

We used The London Bath Company to refurbish two bathrooms sequentially in our Westminster flat. The whole experience has been first rate, from the design meetings with Andre, through to the installation process and the final finishing touches. Florian and his team of fitters have done an exceptional job and we are really pleased with the results. Andre worked hard to keep to our budget, but still delivered luxurious bathrooms with high quality fittings and underfloor heating. There was an issue with the tiles for one bathroom (they didn’t look as we had expected) and this was quickly resolved with Andre suggesting two alternatives, sourcing our preferred choice quickly and arranging them to be ordered and delivered promptly so that we didn’t lose any time. Florian and his team worked cleanly, arriving promptly at 8am every morning and even finished two weeks ahead of schedule. Throughout the process, the communication was excellent and the whole team worked together to iron out the inevitable issues that arise in refurbishment projects. We would definitely recommend The London Bath Company without any hesitation.

We had a great experience with The London Bath Company and are very pleased with the result. They completely replaced our old bathroom with only the ceiling, walls and door remaining. The design was thoughtful and resulting work carried out to a high standard. The installation was carried out very efficiently, cleanly and to budget, with the team proving very reliable, adaptable and able to overcome the inevitable minor problems and complications they encountered without trouble. The team was very responsive to changes and additions to the inital schedule of works, and we have had no problems in the months following the work and would recommend them to friends.

The London Bath Company did an excellent job on the master bathroom at my son’s residence. We had used them for bathroom and kitchen renovations at our own flat before. Egis, the installer, worked solo but completed the project on time and according to budget. This included some unexpected extra work on vent piping and fireproofing of some walls at the request of building management. We agreed extra charges with TLBCO which were reasonable but importantly this did not impact the overall project time. Egis is a pleasant, extremely hardworking professional who pays attention to detail. He also managed to contain most of the dirt and dust within the confines of the bathroom and the impact on the surrounding area was minimal. The final product, done exactly to design, is lovely. The bathroom is now modern and functional. There were no snag items to address at the end which is a testament to Egis’s dedication to delivering a first class product. TLBCO are a pleasure to deal with from design by Andre to project management by Jamie (regular updates with pictures) to post-work cleaning by Wioletta. They also helped with providing information to the building management company to obtain the necessary licence for works. Overall, an excellent company to deal with and my son was very happy with the completed project.

We had a lovely experience with The London Bath Co. who installed our new master bathroom. They were very professional throughout and our experience was stress free as they took care of everything from start to finish. The end result is a stunning luxury bathroom which is designed to our specific requirements. Nasser was our designer and from our initial design consultation we were impressed with his various design ideas, many of which we had not thought of and he was patient throughout as we tweaked the design a number of times to get to something which was perfect for us. Our installer Tomasz did an amazing job and the quality of his workmanship and finish is exceptional. He prided himself on keeping the house clean and tidy and carried out additional unforeseen work without any issue. Jamie, our Project Manager kept in regular contact throughout the process and quickly dealt with any issues as they arose. Overall we are happy that we used The London Bath Co. and would not hesitate to use them again in the future.

Our experience with London Bath Co was seamless from start to finish. Taking it from the top, first the team visited the house for measurements - they were courteous and insisted on wearing plastic shoe covers before entering so as to protct our floors. We quickly had a first meeting with Andre, the Design Director - Andre was lovely to work with, he was intuitive and showed good active listening when it came to taking on board what we wanted (he was also very patient with us through multiple changes to the design!) Sigis carried out the work, he was incredibly professional, timely, he protected all relevant areas of our house/stairs to protect them from damage and was discreet and helpful the entire way through the process. Karen emailed us every 2 days to keep us appraised of Sigis'work/where he was at in the process and was lovely to work with. They are not the cheapest outfit, but in the scheme of things - we have the bathroom we wanted, done in record time, with no mess, no fuss and a level of professional courtesy and reliability we haven't experienced before with other trade businesses (and at every point of the value chain). A huge plus is that they do 'everything' - removal of the pre-existing bathroom, electricals, plumbing, flooring etc. so no faffing around with multiple vendors. We are now considering them for our kitchen & bedrooms!