The London Bath Co

We have used London Bath Co three times now and the service is impeccable. The installation is immaculate and Piotr, the installer and plumber, is so good. Very tidy and great at solving any issues that arise. We would use them again if we had another bathroom!

The London Bath Company designed our shower room and managed the project courteously and efficiently. Above all we were very impressed by the standard of work carried out by Michal and his attention to detail. Above all, we were impressed by Mike and Joanna did a great job of keeping us informed.

As we're not always resident at the property we wanted a company that would manage the complete renovations at our central London flat - and cleaning afterwards. The London Bath Company (TLBC) fit the bill. Online CAD design to view the expected final product is a really nice feature and project management services with regular updates on progress were all included. We discovered a licence for the works was needed by the building management company and TLBC were extremely helpful in satisfying their surveyor's requirements and rescheduling the project. The Managing Director himself got involved and helped in obtaining permissions. Tanko the lead installer and his team were professional, extremely competent, pleasant, and responded immediately to every question and request. They did amazing tiling, fitting, woodwork, and painting. The plumbing and electrical were all done to spec and met code for the surveyor. They even fixed a small pipe leak they discovered in the central heating line. The project was completed efficiently and on time. Great clean-up everywhere afterwards by TLBC cleaner. Would thoroughly recommend The London Bath Co. to anyone for quality work at a good price.

After a terrible experience with renovating our own bathroom, we decided to use London Bath Co for the guest bathroom. We really wanted a service that had one point of contact who was responsible for everything. Each time I asked for a change to the design, the price seemed to go up so when the final quote came through, it did feel expensive - However, the service was great, everyone turned up at the right time and each day, mostly Tom but not always - no disappearing on the job. At the end of each week I received an update from Jamie as to what had been achieved and what would be happening in the coming week. There were a couple of issues that arose along the way (as there always are) that were resolved clearly - and by e-mail, so there was always a trail about what needed to be done and when it would be done. The follow-up on a few small snagging items has been thorough. Renovating a bathroom is a really disruptive job and London Bath Co made the experience as smooth and unobtrusive as I think it could have been.

The London Bath Co did a fantastic job refurbishing our very dated bathroom. The design was done by Nasser, following some initial instructions from us, and was exactly what we were looking for. Our bathroom is fairly small and Nasser made sure we were using every inch of space, and he also incorporated in to the design the type of colour and pattern detail which we had told him was our personal taste, so it really felt like “ours”. The installation was then done by Yurii and his team, who could not have been easier people to have around the house. They were polite, considerate and tidy- and completed the work well within the estimated timeframe. The project was managed by Joanna, who kept in touch with us regularly to ensure everything was going smoothly and very quickly responded to any questions we had. We were very pleased we chose the London Bath Co because we really did need no involvement once the design was agreed and could get on with our own busy jobs and lives. The pricing was also very transparent. We paid what was agreed in advance. There was one additional charge related to some rotting in our floor which wasn’t known about in advance but the additional work was clearly explained to us, and the additional price charged was very reasonable for what was needed. I would highly recommend.

We have had a complete bathroom refit and have been really impressed by LBC - great communication, professionalism, personal service and attention to detail. They understood our needs right from the outset and worked with us at all stages. They turned up when they said they would, kept everything as clean and tidy as possible and were really respectful of the people living in the space during the project. They really care about their work and their clients.

The London Bath Company has been a fantastic experience from start to finish. The initial design and in-store consultation was great, with great consideration to my needs and some cool suggestions and options. But what really wowed me was the actual building phase. Not only was it done incredibly well, but the builders involved took incredible care of my home and very extremely considerate. The work itself was beautiful craftsmanship, I was frequently consulted along the way and the final delivery was better than I had expected. The whole experience won't be the cheapest bathroom you can get, but this end to end service (including cleaning and warranty) is not just hassle free, it's enjoyable and the outcome is a bathroom you will love.

I have recently had a new en-suite bathroom installed with The London Bath co. - it was a smooth process from design to installation and the result is better than I could of imagined. My installer Tomasz was excellent taking care of my house and going the extra mile with every little detail whilst patiently answering all my questions. I am looking forward to getting my family bathroom done next and will definitely be asking for Tomasz.

We used The London Bath Co for three full bathroom renovations and are delighted with the outcome. The entire process and customer service was exceptional from the moment we first walked into the showroom, to the several exhanges back and forth to get the perfect design we wanted, to the on the job workmen who were professional, tidy and really went out of their way to ensure we were happy with every aspect of the work. Can't rate the company and team high enough and would highly recommend them to anyone looking for beautifully designed bathroom renovations.

We took the plunge to spend a little extra on our bathroom and must say its been a fantastic experience. From the initial chats with Andre in store through to Joanna's management and Egis' installation - the experience has been a dream. Proper care was taken at every stage to understand our needs and guide us when we ere making strange choices! Communication was excellent and the install was neat and tidy with barely any disruption (we continued to work from home throughout). We're left with a high quality, beautiful bathroom. We would definitely use The London Bath Co. again.