The Original Bathroom Company Limited

My bathroom was damp - I have no outside walls and an inadequate extractor. I wanted to replace my bath with a walk in shower. It was a big job on a tiny room, requiring lowering the ceiling, replacing the extractor and bringing in two awkwardly shaped walls, plus tiling and flooring. From Rob the designer's initial call and his survey visit with Ricky I was convinced they could sort it, they were extremely positive and I liked them from day 1. On visiting the showrooms Rob was endlessly patient with my many questions and my changing my mind and although the fittings were expensive they were of excellent quality and Rob understood my budget and tried his best to keep the cost down. Ricky, his brother Jake and their Apprentice Kian were polite, respectful of my home and a pleasure to have in the house. They were professional and hardworking, explained what they were doing and why, answering my questions patiently, genuinely wanting me to be happy at every step. Their workmanship was excellent and their attention to detail was impressive. Each day they arrived on time and cleaned up after themselves, and the rubbish was all removed at the end. They made Ricky was happy to return after the job was finished to drop in spare bulbs which I asked for and to replace a troublesome plug unit. The cost was set for before they began and it stayed as promised. I would wholeheartedly recommend Original Bathrooms. Rob, Ricky, Jake and Kian were exceptional. Thank You!

When we approached Rob at the Original Bathroom Company to re-model and expand our bathroom, we liked Rob from the off. He developed the design and then we spent quite a bit of time with him in the showroom deciding on the fittings and the finishes. Ricky and Chris, the fitters, carried out the install and they did a terrific job. Such nice guys: in fact, all the team were great from the plasterers, the joiner right through to the electrician. We are delighted with the finished bathroom and we would not hesitate to recommend Rob and the Team to complete your bathroom project.

Firstly I would like to say I did my research with 3-4 other companies around the Southport areas and how blown away I was after contacting The Original Bathroom Company. The level of detail in the service they provided is outstanding as Rob and Graham done a survey at my home before we discussed options, so I was able to give them my brief and then they came back with options during my visit to the showroom. During this visit I was given time to discuss colours, ranges of products and see the materials for myself which was extremely useful as I wanted a bespoke bathroom. Once agreed on choice and products they delivered on time and in my budget. The team completing the work were very minimal of disruption and respectful of their time in my home. Overall I can only highly recommend this company for their service and would also like to add their after care was also on point as there was nothing that wasn’t too much trouble and were always highly professional from start to finish! Thank you from a very happy customer!

We are extremely pleased with our new downstairs WC purchased from The Original Bathroom Company and installed by Bespoke Bathroom Installs. Rob from the Bathroom Company provided a very friendly, constructive and knowledgeable design service, successfully fulfilling our specification. Chris and Richard from Bespoke Bathroom Installs were also very friendly and approachable, taking great care to protect surrounding carpets etc before commencing. They provided speedy, high quality workmanship; helped with positioning of mirrors and accessories and offered useful aftercare advice. Goods delivery and installation were on time and to plan. An extremely professional service was given and we would like to thank you all for doing a brilliant job - we love it.

We recently decided to undertake a complete renovation of our small shower room, which includes a toilet and hand basin. Rob from The Original Bathroom Company and Rick and Chris from Bespoke Bathroom Installs (BBI) carried out a survey and provided details of costings for the job based on our choice of fittings etc. The comprehensive array of units, tiles and bathroom accessories available at the Longton Showroom made decisions easy, with the help and guidance provided by Rob. Scheduling for the work was arranged with a 10-day timescale for completion. All aspects of the work undertaken, mainly by Mark from BBI, was outstanding, with minimal disruption, given the extent of the renovation. He worked extremely hard, was always on time and cleaned up at the end of each day. The quality of workmanship and fittings is excellent and the job was completed on time and on budget. We were visited by Rob after completion to make sure we were happy with the result and finish. We can't speak too highly of their efficiency. Full marks and no hesitation in an excellent recommendation.

I wanted to update my en-suite, main bathroom and cloakroom with modern fittings. Each room needed a full strip out: walls, ceiling, flooring, plumbing, electrics. I did visit 2 other bathroom suppliers, but from the moment I met Rob at The OBC, I knew this was who I trusted to do it all. We spent hours looking at options in the showroom ...colours, fixtures & fittings. Rob is a very rare open and honest salesman - and an expert in his field. At my house, fitters Chris and Ricky were simply brilliant. Clean, tidy, good company and highly skilled in their craftsmanship. Their attention to detail was impeccable. I had seen The OBC's work before with others and at my house, it was everything I had hoped for... and some. I highly recommend this Company for the whole journey - measuring, design, choice, fitting and after-sales...the one-stop shop for quality. My sincere thanks to all for what you did.

We asked Original Bathroom Company (OBC) to completely refurbish both our en-suite shower room and our family bathroom. We visited their showroom and booked an appointment with Rob. While there we discussed our ideas with Rob who made many useful suggestions for us to consider. We looked at fixtures and fittings taking home catalogues to help with our choices. Rob made an appointment to visit our home to survey and measure the rooms. He brought with him Howard who is the installations manager at APG who OBC use for much of their work. Between them they worked out a rough plan of what would be involved. They both seemed extremely knowledgeable and understood our needs. When the day came, the APG fitters, Rick and Carl, arrived promptly and set to work. They completed the work in the two weeks allotted and throughout we were impressed by the quality of the work and their skills and expertise. They were also great chaps to have around. We have been impressed by attention to detail and professional knowledge. Whether it be the quality of the flooring, solutions to plumbing problems, laying of tiles or whatever, we found the result to be perfect. We are delighted with the result and have found no problems whatsoever. Rob made several visits to see how work was progressing and made a final visit to ensure we were perfectly satisfied. So we can thoroughly recommend this firm.

My new kitchen was completed very satisfactorily. From the showroom to fitting, quality professional work. Good helpful advice. I have no hesitation in recommending.