The Pure Water People

It is the forth annual visit from Mike this year and as always his work was excellent and he was very helpful. He explained everything he was going to do and went above and beyond with everything. Our only gripe is just how expensive all the parts are to keep our system in serviceable condition. Mike though we cannot fault in anyway.

We have used The Pure Water People for the past 15 years. They installed our water softener and drinking water filter in 2010 and have provided the annual service since. I cannot fault the service that they have provided. We have had one or two faults with the system over the past 15 years. The Pure Water people have always been responsive, initially over the phone to help try and isolate the problem and where required they have come out to the problem. We regularly see the same service engineer, in the past few years Kevin - always very pleasant and efficient. I have no problem in recommending the The Pure Water People.

Just had a softener and drinking water system installed in our fourth property and are as delighted with this as we were with the first three. Mike has done the installations for us and is an excellent man for the job. He is courteous, punctual, very knowledgeable and solution-focused. He goes the extra mile. We’ve always been delighted with his work and today is no exception. We have always found the company to be helpful and efficient. They know what they’re doing, you can trust them to get it right and they’ve always been quick to resolve any issues for us. No hesitation in recommending them.

The pure water people sent out Kevin to fit the premier water system. He didn’t rush the job despite it being a Saturday and was very friendly and informative about his work. He explained thoroughly, how the system worked and what to do if there was a leak. I highly recommend Kevin, he is truly an asset to the Pure Water People!

Having recently had some changes to the bathroom we were really noticing the hard water and limescale - which we have always been aware of but it got us to look in a company who could provide the service and soft water we wanted, that led us to The Pure Water People. From the initial call with the internal sales/booking chap, to the follow up call, speed of booking and the Engineer that came out to install the system the service has been super attentive and responsive. We have straight away noticed the softness of the water and a lot less limescale on the tiles/taps/glass which is great. And the water tastes so good too, no need to run it through the old filer before filling to kettle etc… I’d certainly recommend The Pure Water People for anyone requiring the same i.e. quality water ‘directly’ from the system they have installed, very pleased..!!

A very trustworthy company, and very reliable. Lewis from The Pure Water People did our annual service today. He did a very thorough professional job. We had our water softener system installed by them 12 years ago and it has been excellent. No more lime scale, no lime scale in shower or kettle. The only negative thing I can say is it is quite expensive to install and a high service charge every year but the water system is great

Lee is professional, on-time and kind. He worked for 3 hours nonstop and installed our water softener in a small place. The softener is beautifully installed and works marvellously since then. I highly recommend Lee!

Lee from the Pure Water People fitted a filter and purifier system. The work was performed quickly and the finished work left in a clean and tidy state. This is the second home where the Pure Water People have installed a system. They are friendly company and provide great after sales support.

During the past 7 years, I have used The Pure Water People to install and service my water softener and filtered water drinking systems. Telephone support and helpful reminders keep track of my installation and the service Team is very helpful and works cleanly. This year I had Lewis, who helped me understand my annual water consumption and make sure the settings were still to my liking. The benefit of the installation has meant, that in a hard water area, there is hardly any build-up of scale in showers, washing machines, dishwashers, toilets and the taps just seem to get more glossy.

Lewis came today for an annual service. He is very efficient on his job and very helpful, he also gave us some advice. Very satisfied with the work done by the company in the last 15 years.