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Trusted Traders

The Pure Water People

Logo on white
Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
Profile thumb pwp logo

4.7

911 Reviews

About

We've had a name change from Aquatec Ltd t/a The Pure Water People to The Pure Water People Ltd.

We have been fulfilling the water purification needs of homes and businesses since 1993.

The Pure Water People Ltd (PWP) will provide you with a scientifically advanced water purification process. The system we use purifies your drinking, cooking and even household water to degrees only dreamt of by your supply company.

Our household water purification systems are exclusive to us. They will deliver an advanced purification and filtration process with the technically engineered ability to purify and filter the water in your home or business.

With thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides. When you choose one of our systems, you can be confident you have chosen the highest specification product and will receive the purest water possible throughout your home.

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • More Services

    • water purification installers and servicing

Customer reviews

4.7
911 reviews
Customer Service
4.9
Quality
4.8
Value
4.5
Sort by
Prompt and professional
Customer Service
Quality
Value
Carried out services of 'Aquatic' water filtering system effectively and efficiently. Technician was polite, cheerful and helpful. Completing visit by explaining all the work carried out.
Margaret, Oxfordshire03/09/2019
Certainly prompt & professional.
Customer Service
Quality
Value
The water pressure in the kitchen was weak! After servicing the filters the plumber took time to search out the problem and did not give up until he had found it. He was helpful, amazingly so friendly and I would recommend him to anyone. The plumber to beat all plumbers.
Gwen, Buckinghamshire29/08/2019
Prompt and professional
Customer Service
Quality
Value
Annual check up. Arrived on time, did work quickly and efficiently.
E, London07/08/2019
Prompt and professional
Customer Service
Quality
Value
Liam came to carry out the annual service on our water system. He was polite, knowledgeable and gave good advice. I would be more than happy if he came again next year.
Suzanne, Surrey05/08/2019
Timely & efficient
Customer Service
Quality
Value
Routine service. No issues, except "slight" indication metallic taint. Thorough checks. Demonstration of sludgy salt effect at bottom of salt bin-turned over salt to disperse useful suggestion to empty & refill the drinking tank. Water tasted fine. Good impression of competence.
Malcolm, Hertfordshire01/08/2019
The trader replied (on 08/08/2019)
Hi Malcolm, Thanks for your feedback, our engineers are highly skilled and I am pleased that your drinking water tastes as good as new! Here's to many more years of fabulous Pure Water!
Top job, top gent - job done
Customer Service
Quality
Value
Annual service & filter change. On time - total professional, real nice guy, explained everything, escalated one observation got immediate qualification of his assessment - all good. Great product/great service - Liam is top!
Karl, Buckinghamshire30/07/2019
5 months of brilliant water - really good!
Customer Service
Quality
Value
We've had our Pure water system fitted 5 months now and thought we would wait and see how everything went before giving a review. Everything is brilliant, my daughters excema has improved massively and the water is so good around the house and so lovely to drink with. Neill was the initial person that visited us and he was very relaxed and gave us thorough information, and Mike fitted our system and was very clean tidy and we felt confident that he could and did a good job. It is not cheap but you pay for what you get, we have recommended to friends and family since this - we are very happy!
Carly, South Gloucestershire22/07/2019
The trader replied (on 08/08/2019)
Thank you for a wonderful review Carly, we will absolutely guarantee that your system will continue to remove ALL of the limescale around your home and protect your appliances, and furthermore will provide you with beautifully polished pure drinking water for you and your family. we are committed to ensuring that every aspect of your investment is in tip top condition as we forge a relationship together for years to come, we look forward to checking up on you soon. Kind regards, Cathy.
On the ball
Customer Service
Quality
Value
Very professional in all aspects. On time, clean and tidy. Answered any questions asked.
Jeffrey, Avon22/07/2019
Professional.
Customer Service
Quality
Value
1) Install water purification system. 2) Done to agreed schedule and budget. 3) Liam installed the system. 4) He explained patiently all the work to be done. 5) He is a very nice, calm, patient and diligent person. 6) He did a very good job. 7) We are very happy with his work. 8) We would recommend The Pure Water People.
Vijaykumar, Middlesex19/07/2019
Always prompt with reminders.
Customer Service
Quality
Value
Good service over the past ten years.
Laurence, Warwickshire18/07/2019