We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

The Pure Water People

Logo on white
Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
Profile thumb pwp logo

4.7

957 Reviews

About

We've had a name change from Aquatec Ltd t/a The Pure Water People to The Pure Water People Ltd.

We have been fulfilling the water purification needs of homes and businesses since 1993.

The Pure Water People Ltd (PWP) will provide you with a scientifically advanced water purification process. The system we use purifies your drinking, cooking and even household water to degrees only dreamt of by your supply company.

Our household water purification systems are exclusive to us. They will deliver an advanced purification and filtration process with the technically engineered ability to purify and filter the water in your home or business.

With thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides. When you choose one of our systems, you can be confident you have chosen the highest specification product and will receive the purest water possible throughout your home.

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

4.7
957 reviews
Customer Service
4.9
Quality
4.8
Value
4.5
Sort by
Reliable service
Customer Service
Quality
Value
They have regularly serviced our water softener since it was installed in 2012. They always phone to remind us that a service is due and once a time is agreed they keep the appointment. They carry out the service professionally, explain what they are doing and answer any questions. There is no fuss and they do not create any mess. The one time there was a problem after they left it was quickly resolved by phoning their office. This time the service could not be faulted.
Customer in Hertfordshire14/02/2020
Quality never lets you down
Customer Service
Quality
Value
We had the Aquatec Whole House Purification System installed in January 2014. We live in the Chilterns a very high rated hard water area. Kettles, cysterns, taps everything was caked in limescale. The choice was one of the best decisions, the installation was impecable, the two engineers were professional, polite, considerate and helpful. The impact on our house has been palpable kettles last a long time, sinks and taps no longer encrusted with limescale, toilets and cysterns easy to maintain, we do not buy bottled water since the installation. Annually we have the system serviced, the engineers are all of the same professional, polite efficient standard, punctual courteous. Happy to share what they are doing and why. I would highly recommend this product and the service.
Customer in Buckinghamshire13/02/2020
Excellent service from Lewis
Customer Service
Quality
Value
Highly recommended and professional tech, Lewis. I just want to thank you for your assistance and service today, completed on time and at the price quoted. The company are always helpful letting know what is needed to be done and providing a cost and to date always spot on.
Customer in Oxfordshire12/02/2020
Installation of gold system
Customer Service
Quality
Value
All aspects of the purchase and installation were dealt with very efficiently and professionally. Our installer Mike was excellent and could not be faulted. He discussed every aspect of the installation with us before he carried out the work and made sure that all the equipment was installed in places that were most convenient to us. We were particularly impressed at how he was able to install the outside unit in a very awkward space and make a bespoke box to protect it. He also made sure that we retained as much space as possible under the sink. His work was to an extremely high standard and he left everything very clean. He also explained everything very clearly. I would certainly recommend this company.
Customer in Hampshire10/02/2020
Maintenance and servicing of unit
Customer Service
Quality
Value
Lewis, the engineer, came to service our unit which we have had since 2012. He was quick, careful and efficient. He explained his procedure and gave us tips on how best to use the equipment. He left the place tidy when he finished. We were very happy with the service we received.
Customer in Greater London06/02/2020
Water softener/treatment unit service
Customer Service
Quality
Value
The engineer, Lewis, was very courteous and polite. Explained what he was doing when I was curious. Carried out the service in a professional manner. Cleaned up well afterwards.
Customer in Gloucestershire05/02/2020
Yearly services the water system
Customer Service
Quality
Value
Lewis came to do the service as usual. He did a very good job and explained the result very details. We have been with Pure Water for 3 years and they always contact us when the service due.
Customer in City of Bristol04/02/2020
Great work
Customer Service
Quality
Value
Today,Lewis came in to service our unit which we’ve had since 2007. We have this serviced every 2 years. Lewis explained that everything was fine with the unit and the water quality was good. Would certainly recommend the pure water people to anyone for their good,efficient service.
Customer in Swindon31/01/2020
Annual system service
Customer Service
Quality
Value
Had the same engineer (Lewis) as last year. Remembered the property and the system. Worked very efficiently and left the place tidy once he'd finished. Excellent service.
Customer in Surrey14/01/2020
The trader replied (on 28/01/2020)
Thankyou for your comments, Lewis does love to get a mention from his satisfied customers!
Annual maintenance
Customer Service
Quality
Value
Lewis carried out filter changes and a thorough test of the system and flow rates throughout the house. The works were quickly and efficiently carried out, he was very informative and gave advice on frost protection.
Customer in Northamptonshire14/01/2020