I have had the system for several years now and the difference to the quality of the water is palpable. Kelly in the office is always polite and helpful. Nice to receive a phone call from the engineer to give the time of expected arrival. The engineer, Kevin, who carried out the service this time, was polite, efficient and observed all the necessary procedures required due to the Corona Virus restrictions. Well done The Pure Water People Ltd. It is a pure pleasure to deal with your company.

The Pure Water People are excellent to deal with in every way - efficient, friendly, helpful and technically superb. All the people I dealt with went out of their way to be as helpful as possible and I would like to mention Kev, the engineer, who found a way to re-fit my system which had been left in a poor state by the people who installed my new kitchen. Also Kelly in the office, who is a pleasure to deal with. Overall they are a great company to work with.

We were not happy with our water, with the scaling up of kettle, taps and shower heads. I didn't like the taste and my skin was always dry and itching. From the sales pitch which revealed why I didn't like the taste of the water to the installation of the system we really felt like valued customers and we still do. Kevin, who installed our system was so efficient and kind and he was obviously very keen to install the system to perfection. There were issues, we were told our water pressure was fine for the system which was not correct but this was resolved at no additional cost to us, there was a drainage issue with the drinking filter but this was very quickly fixed. Kevin who had to travel some considerable distance to us even came a few months later to build a box to surround the pipes outside. Nothing was too much trouble and we get annual calls from the Pure Water Company to make sure everything is to our satisfaction. Since the installation, as well as lovely tasting water which even the dog prefers, there has been no scaling on taps, kettle, shower heads and I would suspect our larger kitchen appliances. My skin is no longer flaky and washing hair and body is like bathing in that gorgeous water you get in Devon or Cornwall. Less soap and detergent used. This is a very reliable and caring company who are determined to give you their very best service.

We have been with this company for 12 years and the benefits of the systems installed and the superb quality of drinking and utility water since, have been well worth the initial set up costs. Organising a yearly service and all necessary filter changes at the same time has always been easy (since we do receive reminders) and the most recently attending engineer (Elliot) was professional, polite and knowledgable. We now require a new 3 way filter tap and we have not hesitated to ask this company to provide and fit (via Kelly) because with The Water People we are confident that we receive the best customer care and attention to detail. Excellent customer focus and we highly recommend.

It is coming up to 10 months since getting my Pure water purification system. The engineer whose name I regret I have forgotten, was excellent at his job. installation was extremely profession and the engineer went above and beyond. Purified water pumping through the arteries of this house have objectively contributed to reduced cleaning product and soap use. Our skin is in better nick. Happy to invest in a long term system to ensure good quality drinking water.

The whole process was reliable and smooth. The staff were professional and friendly. We are pleased to drink pure water and avoid more plastic bottles in the environment. The system is easy to maintain and low cost. The reduction in lime scale has been great in a hard water area. We are using a lot less bubble bath, shampoo and so on. Elliott was a good installation engineer. We are pleased we took the step 9 months ago.

Symptoms - kettle continually scaling up, taps with scale on them, drainer never coming clean and to finally confirm a big problem - our bosch washing machine (only 15 months old) wouldn't empty properly and there was a stale smell inside when we used it. The washing machine engineer came out and found the machine was almost completely scaled up and he advised us that a hard water supply was the cause and rectification cost wasn't included in our warrantee cover (however to help us he did a complete descale). That day we received as part of an area marketing campaign a test-tube with an offer to test our water hardness. I supplied filled tube and within 2 weeks received a call confirming the water was hard and a further appointment booked to do further tests. Being present when the test was done I was shocked to discover the amount of muck in our tap water. A further test demonstrated the benefit of effective cleaning with pure water. We knew that something had to be done and agreed a plan with the agent. Within 2 weeks the installation had been done, all arranged and the work done to high standard by a courteous installation team. Now for the results - in 2 months our old kettle looked as clean as when first used (without any descaling), drainers lost their dull finish and now look shiny and like new, no more problems with the washing machine, baths and shower heads look nice and clean - reduction in cost of materials and fuel makes a saving. Would I recommend? Yes.

The entire process of buying and having this system installed was easy. The installation went like clockwork and was carried out by people that were friendly and knew the product and did an excellent job with no hitches,even returning a couple of weeks later to fit a plinth to the outside enclosure. A job well done.

After seeing what was actually in our water when the various test chemicals were added, we had by then already made our minds up that we wanted this for our house. Our glass kettle is now totally free of limescale & looks as good as the day it came out of the box! The installation was excellent, I was surprised that it was only one chap, but he was very neat & tidy with his work both in & outside the house. I would highly recommend The Pure Water People