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Trusted Traders

The Pure Water People

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4.8

1032 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

About

We've had a name change from Aquatec Ltd t/a The Pure Water People to The Pure Water People Ltd.

We have been fulfilling the water purification needs of homes and businesses since 1993.

The Pure Water People Ltd (PWP) will provide you with a scientifically advanced water purification process. The system we use purifies your drinking, cooking and even household water to degrees only dreamt of by your supply company.

Our household water purification systems are exclusive to us. They will deliver an advanced purification and filtration process with the technically engineered ability to purify and filter the water in your home or business.

With thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides. When you choose one of our systems, you can be confident you have chosen the highest specification product and will receive the purest water possible throughout your home.

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1032 reviews
Customer Service
4.9
Quality
4.8
Value
4.5
Sort by
Very professional and efficient
Customer Service
Quality
Value
The engineer arrived when he said and carried out the work in a very professional way - annual maintenance on our Pure Water System. He explained a number of points that would help us to get the best out of the system which was very helpful. He carried out a number of checks and explanations to ensure the equipment was working at optimum capacity. A credit to his company.
Customer in Oxfordshire Posted on 26/02/2021 , work completed 22/02/2021
Exceptional soft water and drinking water
Customer Service
Quality
Value
We have our soft water and drinking water system for a year now. There is no doubt that our water quality has improved drastically. Glasses of water are pleasant to drink and we no longer buy any bottled water or most fizzy. There is no limescale in our shower or kettle. We had our first service today and the engineer said the pipe insulation could be improved and he would arrange for the company to undertake the work.
Customer in Greater London Posted on 22/02/2021 , work completed 19/02/2021
Good work
Customer Service
Quality
Value
The person who came to service our water system was very efficient and polite. He explained what he had done and confirmed everything was alright.
Customer in Hertfordshire Posted on 18/02/2021 , work completed 18/02/2021
Fitting a replacement Water Softener
Customer Service
Quality
Value
The fitter arrived on time, was polite and worked steadily throughout the two hours he was here. He explained the new softener and left the area very clean and tidy.
Customer in South Gloucestershire Posted on 16/02/2021 , work completed 09/02/2021
Pure Water
Customer Service
Quality
Value
We are very pleased that we made the decision to invest in a Pure Water system and not just a water softener. The quality of the drinking water is perfect. The water is really soft on your skin and It's great to not have limescale on your shower glass! Installation was made more complicated as we already had a Quooker installed but a solution was found by the terrific engineer. Very happy with the result.
Customer in Posted on 14/02/2021 , work completed 14/07/2020
Water Softener Installations
Customer Service
Quality
Value
A very professional installation carried out by a knowledgeable engineer. The job was completed on time with no mess. Being in a very hard water area the difference in our water quality was really noticeable and we now have no limescale issues. For the cost it is definitely worth considering having a water softener system installed. We would definitely recommend The Pure Water People.
Customer in Wiltshire Posted on 26/01/2021 , work completed 13/01/2020
A professional, diligent and friendly service
Customer Service
Quality
Value
We have always received great service from this Company (Previously as Acquatech) having had our water softener system for some 14 years (it's still going strong) Mike came to relocate the system from the utility room into a purpose built outside unit. This was a lengthy piece of work which took the best part of the day and called on many skills. Mike undertook this with demonstrable expertise and was very friendly, knowledgable and informative throughout. COVID safe rules were adhered to at all times. Would highly recommend.
Customer in Somerset Posted on 20/01/2021 , work completed 18/01/2021
Safe swift and easy
Customer Service
Quality
Value
Great service from Pure Water People. My water purifier was installed some years ago with no problems, they have just completed the annual check while in COVID conditions. Our engineer Lewis was very pleasant, efficient and swift. These guys were called Acquatech when I initially had the installation completed and not had any problems.
Customer in Greater London Posted on 18/01/2021 , work completed 07/01/2021
Friendly, efficient and considerate. Always very customer-centric
Customer Service
Quality
Value
Mike Hagues came to do our annual service, and having been the one to install our system he was familiar with our setup, as well as our neighbour's whom he attended to at the same time. I was busy with calls and he was really quick and efficient with my time so that he wasn't a bother, and as always I felt like he really wanted to do the best job he could, and make sure the system was working optimally for us. That wasn't just because he had a checklist to follow, it was more than that. I've always had a good experience with the Pure Water People.
Customer in Oxfordshire Posted on 18/01/2021 , work completed 25/11/2020
Very pleased with all aspects of installation
Customer Service
Quality
Value
Installation was very prompt following survey. Engineers arrived at specified time, worked efficiently, tidied up after themselves. They were very aware of distancing protocol as visit was during Covid pandemic. I had a few queries after about 2 weeks of the system being installed. Swift visit from another engineer. All my concerns dealt with satisfactorily, and no charge. Very pleased with the pureness and taste of the water we are now using.
Customer in West Berkshire Posted on 15/01/2021 , work completed 13/11/2020