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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1797 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent Review
Customer Service
Quality
Value
Mike did an excellent job, he informed me with all that he was doing and he repaired a small link on the drinking tap that I have.
Which? Trusted Traders Consumer
, work completed
Recommended
Another great experience!
Customer Service
Quality
Value
It was a pleasure to welcome engineer Mike into my home once more, and found him as courteous, friendly, efficient and thorough in his work as on all previous visits. He undertook the routine testing and servicing of my water system and even topped up the salt for me as I was unable to do this myself following an operation. The water system, although now aging, remains efficient and reliable under his care. I consider Mike, due to his attitude and efficiency, to be a credit to the company.
Customer in North Somerset
, work completed
Recommended
Pure water system install
Customer Service
Quality
Value
Excellent service from Steve on install of chemical filter, water softener & drinking water system. Work was carried out to a very high standard with all the equipment plumbed neatly into the utility/kitchen under sink cupboards. We live in a hard water area, so the improvements are significant. I would highly recommend Pure Water People
Customer in Bath and North East Somerset
, work completed
Recommended
Annual maintenance and filter change
Customer Service
Quality
Value
Mike arrived in the promised slot and worked efficiently on the annual maintenance. He then discovered a problem with the system and explained that he would have to replace CRV, all be it a year earlier than normal. He did not have the required unit so installed an upgraded version of the unit to replace it and prevent a second visit. Great service as usual, highly recommended.
Customer in Hampshire
, work completed
Recommended
Installation of water softner
Customer Service
Quality
Value
We got the water softener installed by The Pure Water People, and I am very happy with their service. From the initial survey to the installation, they were very professional and helpful. will highly recommend them.
Customer in Greater London
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
The annual service was postponed, but only by one day and Mike arrived on time within the specified hour 08:30-09:30. The service was carried out, recorded and explained expediently in a professional manner. Mike had put in the drinking water system some two years ago: it was good to see him again; he inspires confidence in The Pure Water People.
Customer in Oxfordshire
, work completed
Recommended
Annual Maintenance and Filtrr Change
Customer Service
Quality
Value
Work carried out by Water Technician Ian in accordance with contract. Helpful reminder from Bristol HQ of impending visit to suit my availability. Ian arrived well within promised time frame, explained his programme and just got on with the job. Clean and tidy practitioner. All accomplished through Aquacare. Many thanks TPWP and Ian.
Customer in Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Our annual service was carried out by Lewis, who was professional & knowledgeable about the product. We are pleased with this company.
Customer in Greater London
, work completed
Recommended
Annual Service for 2025
Customer Service
Quality
Value
We have had our water filters with this company for 14 years- every year the service is arranged and proves excellent. This year Lewes arrived, explained what he’d be doing and attended to all the different tasks with a pleasant, polite, helpful manner. The job was done promptly- advice given about getting salt topped up - all questions answered- and everything left in good order till the next visit. We are very satisfied.
Customer in Greater London
, work completed
Recommended
9 years and still A*
Customer Service
Quality
Value
Once again The Pure Water People rang us to arrange our service I cannot fault them on their customer service. Lewis was quick tidy and professional alway happy to give help tips and advice with our system. We have had ours now 9 years and I would be happy to recommend to anyone who is think about having a system put in. Makes a massive difference to our family's skin which is just one of any benefits.
Customer in Oxfordshire
, work completed
Recommended