Pure Water quality and Maintenance
We are delighted with pure water on tap - no slick in my tea cup! The Annual maintenance is conducted on time and efficiently by Kevin
Customer in Bristol City
Posted on 01/12/2021
, work completed 01/12/2021
Recommended
First Class Service
Pure Water have always serviced my water system and they always carry out their work to a high standard, so I'm always very pleased with the work their operative do, however, today's engineer was outstanding! Kevin came to fix a leak in my pure water system and I cannot recommend his work highly enough! He was informative, knowledgeable and professional - he also cleared up completely after himself leaving his working area spotless. Excellent work!! :)
Customer in Greater London
Posted on 30/11/2021
, work completed 30/11/2021
Recommended
Pure Water yearly maintenance check
Kevin is the perfect tradesman: efficient, friendly and thorough. He corrected mistakes made during previous checkups and left our Pure Water system in perfect order. Cannot recommend enough.
Customer in Greater London
Posted on 30/11/2021
, work completed 30/11/2021
Recommended
Replacement water filter system fitted efficiently.
We had Aquatech Rainsoft put in a whole home water purification system 25 years ago and we have been very pleased with the system and the efficiency of the engineers that have serviced and repaired it over the years. It is now time for an update and today Mike (who has serviced our system before) came and replaced the system within 3 hours, making numerous improvements to the plumbing, adding a better bypass valve arrangement, and plumbed in the old water reservoir as well as the new one to improve the volume of water we can draw off (useful for Steve's beer-making). Mike left the plumbing under the sink in a much-improved state. Mike is personable as well as being thorough in his work, can't praise him highly enough.
Carol in Bristol City
Posted on 29/11/2021
, work completed 29/11/2021
Recommended
Clean, polite, fast, efficient.
Kevin (who has serviced our filters before, though this is our first review) was clean, polite, quick and efficient. During our annual service he changed the filters and adjusted the water hardness on our filter machine to ensure it's working properly and at its best. We hope we can arrange it so he comes again next year, as we find his work efficient and him polite and good company.
Customer in Somerset
Posted on 27/11/2021
, work completed 10/11/2021
Recommended
Great service as ever
Kevin arrived on time as agreed - wearing a mask. He installed a new tap and in the process sorted out some problems left by a previous plumber (different company!) We were asked to look at the work as it progressed and Kevin explained what he was doing. A pleasure to have such a knowledgeable man and a very pleasant person. We need filtered water more than ever with so much pollution on this planet. It is reassuring.
Mary in Oxfordshire
Posted on 26/11/2021
, work completed 25/11/2021
Recommended
Excellent Service
Kevin was the engineer who was punctual, friendly and well mannered. The work was carried out efficiently and I was very pleased with the way he did the annual service. He left everything in a clean state and I was impressed with his workmanship (installed extra pipe lagging).
Customer in Bristol City
Posted on 25/11/2021
, work completed 25/11/2021
Recommended
Yearly service
Our engineer was Kevin. He provided an excellent service. Very knowledgable and walked me through what he was doing as I was showing an interest. Left the place nice and tidy. The product itself is excellent. Nice clean water and while the service is in progress you can see the filters being changed with the dirt and grime being removed. To think we would be drinking that from our taps if not for their water system!
Customer in Kent
Posted on 24/11/2021
, work completed 23/11/2021
Recommended
Great Job
The engineer was Kevin. Was very pleased with the way he did everything. Left everything in a clean state and was impressed with his workmanship.
Which? Trusted Traders Consumer
Posted on 22/11/2021
, work completed 22/11/2021
Recommended
Annual Service
The engineer - Kevin provided us with an excellent service and was friendly, helpful and competent.
Which? Trusted Traders Consumer
Posted on 22/11/2021
, work completed 22/11/2021
Recommended
Highly Recommended
Installed approx 20 years ago. Moved 8 years ago and they moved the equipment over to the new home. Left everything spotless. Totally reliable, courteous, efficient, helpful. Came on the 15th to do the annual service which was carried out meticulously.
Which? Trusted Traders Consumer
Posted on 22/11/2021
, work completed 22/11/2021
Recommended
Service of water softening system
Lewes turned up on time. He was friendly and explained what he was going to do. He carried the work out effectively. He gave me and my wife a number of tips to save money in the future when operating the washing machine and dishwasher.
Customer in Oxfordshire
Posted on 22/11/2021
, work completed 19/11/2021
Recommended
Good service, fast & efficient installation
Installation date agreed within one week of placing order. Engineer Mike turned up on time, explained plan for the day & expected completion time. Worked cleanly & efficiently, helped with making some key positional & operational choices - even though these could have made installation a bit more complicated. Made sure everything was in place and working. Explained system and gave some hints & tips for making best use of it.
Customer in West Berkshire
Posted on 22/11/2021
, work completed 03/11/2021
Recommended
Annual filter changes
Lewis completed our annual filter change today and also repaired leaking tap. On time, very polite and efficient, completed the work in good time and clearly explained everything. Pure Water fitted our system four years ago, from the delightful lady who phones to arrange our appointments they are all very courteous and efficient Thoroughly recommend this Company.
Customer in Hertfordshire
Posted on 17/11/2021
, work completed 17/11/2021
Recommended
Maintenance and CRV Replacement
We had a visit from Kevin on 15/11/21. He arrived on time, tested water quality, explained what he is planning to do and he completed servicing and CRV replacement to our satisfaction. Job well done. Thank you Kevin.
Customer in North Somerset
Posted on 16/11/2021
, work completed 15/11/2021
Recommended
Trader arrived on time
Annual Service which included replacement filters and checking quality of our water. All undertaken in a friendly and professional manner.
Michael in Devon
Posted on 16/11/2021
, work completed 16/11/2021
Recommended
Service call
We had a visit today, from Kevin, to change our water filters and check the system. Kevin arrived on time and explained everything that he was doing. The visit was quick and efficient. I have no hesitation in recommending The Pure Water People and especially Kevin.
Customer in Wiltshire
Posted on 16/11/2021
, work completed 16/11/2021
Recommended
Professional and efficient
Lewes has visited us for a few years so knows our system very well. He is on time and does the job efficiently and knowledgeably. He explains what needs doing and discusses any follow up. .
Customer in Surrey
Posted on 16/11/2021
, work completed 15/11/2021
Recommended
Excellent work
Kevin attended to revamp my pipe work and to install a new bypass. He checked for leaks and adjusted the PVR to increase the water pressure. He lagged all the pipework and the pressure is better. He was absolutely brilliant and then patiently took me through the new bypass system and wrote it down for me with diagrams . His work could not be bettered and he was very pleasant and friendly . I highly recommend him and the company which I have used since 1992 approximately.
Customer in South Gloucestershire
Posted on 15/11/2021
, work completed 15/11/2021
Recommended
Pure Water People Annual Service for water filter system.
About our sixth annual service for the “whole house” system installed by the Pure Water People of Bristol. Work completed by Lewis who has visited several times previously for the annual service work which includes testing the water quality, replacing filters and re-calibrating the settings. Helpful advice is also provided on usage and functioning to enable us to enjoy the benefits of properly filtered drinking and general use water and a scale-free supply.
Customer in Surrey
Posted on 15/11/2021
, work completed 15/11/2021
Recommended
Water softener system
Had our yearly service done satisfactorily, as usual. Engineer is always friendly and professional, and explains any queries if we have any. This company fitted the system 16 years ago and have done the servicing ever since. 100% recommend.
Customer in Bristol City
Posted on 13/11/2021
, work completed 12/11/2021
Recommended
Water treatment system filters replacement and test
We have used this company for many years since the system was installed in 2013 and had our water treatment system serviced every 12 months. They have always arranged a date/time to suit us and arrived on time. During this most recent visit the engineer Kevin was very efficient and even went further to limit his contact with us by wearing a face covering and completing the tests without the need to enter the house. We would definitely recommend this company.
Customer in Hampshire
Posted on 13/11/2021
, work completed 12/11/2021
Recommended
Routinely good quality work.
Elliot came to perform the annual service on our reverse osmosis drinking water and ?4 year service on the mains water, including about 4 different filters. Elliot was polite and well mannered, and knew what he was doing. He had completed the work, checked and tested all for leaks in about half an hour. My part was to pay the bill of £367, including a 10% discount for a short notice booking. We have been very glad of this high quality water, for health reasons, yet the cost of servicing has seemed eye wateringly high.
Customer in Surrey
Posted on 12/11/2021
, work completed 12/11/2021
Recommended
Thorough and professional.
Arrived as scheduled with all necessary equipment. Knew what had to be done and had the skills required. Took pains to do the work well and cleared up on completion. Operator was polite and helpful and explained the new equipment operations and servicing needs clearly. Name Kevin.
Customer in Bath and North East Somerset
Posted on 12/11/2021
, work completed 11/11/2021
Recommended
Water system replacement head
I was very pleased with service provided by Kevin on 11 November to upgrade my water softener system. He was courteous, professional and competent. Everything was done to the agreed schedule and budget.
Customer in Bath and North East Somerset
Posted on 12/11/2021
, work completed 11/11/2021
Recommended