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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
My review
Customer Service
Quality
Value
Efficient, on time, informative.
Judith, Buckinghamshire
, work completed
Recommended
Full service.
Customer Service
Quality
Value
Full service.
Avril, Gloucestershire
, work completed
Recommended
Service: excellent.
Customer Service
Quality
Value
Lewis was very neat & tidy in appearance & work. Efficient use of time - he explained everything he did very well. Didn't complain about carrying heavy bags of salt from the bottom of my garden.
Jacqueline, Middlesex
, work completed
Recommended
Very pleasant.
Customer Service
Quality
Value
Very pleasant, clean & tidy.
Daphne, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
They came to do our yearly check. Always on time and very efficient. Always tell me what they are doing and checking for. Would definitely recommend them.
Which? Trusted Traders Consumer
, work completed
Recommended
My Review
Customer Service
Quality
Value
We have had our fitter for several years now with Aquatec coming out once a year to service it. We have no limescale since installation. All the engineers have been prompt, polite and professional. No problems to date!
Colin, Oxfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
We have had Aquatec water softening system for over 10 years now and we are delighted with the system and their service.
Teresa, Avon
, work completed
Recommended
Service
Customer Service
Quality
Value
Very professional staff. Explained everything clearly. Carried out work efficiently.
Maureen, Oxfordshire
, work completed
Recommended
Annual service and filter change
Customer Service
Quality
Value
The engineer turned up promptly on time and was polite throughout the whole of his visit. He knew all about our installation and asked if the problems that we had with the system last year, when it was reinstated after building works in the kitchen, had been sorted. The work was carried out efficiently with little mess and he wiped up water that was spilt.
Customer in Gloucestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Service and maintenance.
Steven, Bedfordshire
, work completed
Recommended
Prompt service.
Customer Service
Quality
Value
Engineer arrived at scheduled time an did a very professional and comprehensive service on water purification system.
Stephen, Bedfordshire
, work completed
Recommended
Thorough service.
Customer Service
Quality
Value
Engineer arrived on time and carried out a thorough, professional service on the water filter system. Gave helpful advice.
Sheila, Bedfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Carried out services of 'Aquatic' water filtering system effectively and efficiently. Technician was polite, cheerful and helpful. Completing visit by explaining all the work carried out.
Margaret, Oxfordshire
, work completed
Recommended
Certainly prompt & professional.
Customer Service
Quality
Value
The water pressure in the kitchen was weak! After servicing the filters the plumber took time to search out the problem and did not give up until he had found it. He was helpful, amazingly so friendly and I would recommend him to anyone. The plumber to beat all plumbers.
Gwen, Buckinghamshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Annual check up. Arrived on time, did work quickly and efficiently.
E, London
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Liam came to carry out the annual service on our water system. He was polite, knowledgeable and gave good advice. I would be more than happy if he came again next year.
Suzanne, Surrey
, work completed
Recommended
Timely & efficient
Customer Service
Quality
Value
Routine service. No issues, except "slight" indication metallic taint. Thorough checks. Demonstration of sludgy salt effect at bottom of salt bin-turned over salt to disperse useful suggestion to empty & refill the drinking tank. Water tasted fine. Good impression of competence.
Malcolm, Hertfordshire
, work completed
Recommended
Top job, top gent - job done
Customer Service
Quality
Value
Annual service & filter change. On time - total professional, real nice guy, explained everything, escalated one observation got immediate qualification of his assessment - all good. Great product/great service - Liam is top!
Karl, Buckinghamshire
, work completed
Recommended
5 months of brilliant water - really good!
Customer Service
Quality
Value
We've had our Pure water system fitted 5 months now and thought we would wait and see how everything went before giving a review. Everything is brilliant, my daughters excema has improved massively and the water is so good around the house and so lovely to drink with. Neill was the initial person that visited us and he was very relaxed and gave us thorough information, and Mike fitted our system and was very clean tidy and we felt confident that he could and did a good job. It is not cheap but you pay for what you get, we have recommended to friends and family since this - we are very happy!
Carly, South Gloucestershire
, work completed
Recommended
On the ball
Customer Service
Quality
Value
Very professional in all aspects. On time, clean and tidy. Answered any questions asked.
Jeffrey, Avon
, work completed
Recommended
Professional.
Customer Service
Quality
Value
1) Install water purification system. 2) Done to agreed schedule and budget. 3) Liam installed the system. 4) He explained patiently all the work to be done. 5) He is a very nice, calm, patient and diligent person. 6) He did a very good job. 7) We are very happy with his work. 8) We would recommend The Pure Water People.
Vijaykumar, Middlesex
, work completed
Recommended
Always prompt with reminders.
Customer Service
Quality
Value
Good service over the past ten years.
Laurence, Warwickshire
, work completed
Recommended
On time and professional.
Customer Service
Quality
Value
Filters were changed and water tested. Maintenance charge and charge for filters were normal. The trader is always helpful over the phone and when they come to maintain my water softener. They say if there is a problem do not hesitate to phone them.
Jocelyn, Berkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent
Rhys, Oxfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Elliott was a lovely man and did an excellent job. We only had the system fitted yesterday, so can't comment on the long term. I was rather pricey but feel it is worth it as we have such hard water being on chalk.
Roger, Hampshire
, work completed
Recommended