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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant - very professional engineer
Customer Service
Quality
Value
Highly recommend this company - very professional personnel. Our job was completed promptly and efficiently by a most personable engineer. Excellent all round.
Anthony, Hertfordshire
, work completed
Recommended
Very Polite
Customer Service
Quality
Value
Arrived on time, very polite, take time to talk about the job he has done. He was very professional. Thanks, well done.
Daisy, Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent, thorough and efficient service from Mike Hagues as usual and a thoroughly pleasant, helpful and friendly person to have on site, very clear explanations of everything done. Faultless! Highly recommended!
Barry, Avon
, work completed
Recommended
Very knowledgeable
Customer Service
Quality
Value
A pleasant young man who arrived on time, carried out the service and cleared up after himself. Passed on some useful tips and advice.
Lesley, Avon
, work completed
Recommended
Very good
Customer Service
Quality
Value
The person who came was new to me. He was very thorough and tested water from every tap in the house. He also explained what I needed to do in between services. (Something I hadn't been told before, even though we've had Aquatec for 4 years). He cleared up well.
Enid, Surrey
, work completed
Recommended
Brilliant job, prompt, friendly, helpful, would recommend
Customer Service
Quality
Value
Really pleased with prompt work. Very friendly and helpful.
Lynne, Hertfordshire
, work completed
Recommended
Brilliant job, prompt, friendly, helpful, would recommend
Customer Service
Quality
Value
Really pleased with prompt work. Very friendly and helpful.
Lynne, Hertfordshire
, work completed
Recommended
Competent, efficient & friendly
Customer Service
Quality
Value
What more needs to be said? The technician was punctual, efficient, tidy and friendly. This was not his first visit to us & hopefully not the last.
Eric, Wiltshire
, work completed
Recommended
Water Softener Maintenance
Customer Service
Quality
Value
Very satisfied, tradesman was punctual and efficient, he explained everything clearly.
David, Hampshire
, work completed
Recommended
Thorough efficient service
Customer Service
Quality
Value
We were most impressed. The engineer was very thorough. We have no hesitation in recommending Aquatec and have been happy customers for five years.
Gaynor, Hampshire
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Informative about our options. Thorough in performance.
Terence, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Satisfactory.
Joy, Berkshire
, work completed
Recommended
Thorough and professional.
Customer Service
Quality
Value
The engineer arrived at the appointed time and conducted all necessary tests and equipment replacements (filters) as required. He explained the reasons for minor changes to the settings and left everything tidy.
Jeffrey, Surrey
, work completed
Recommended
Professional
Customer Service
Quality
Value
Your Aquatec engineer was courteous and thorough and we have no complaints.
A, Wiltshire
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Arrived earlier than expected and was on a call. Tested everything and filled up salt. Told me what to do with running the drinking water tap after two hours.
Which? Trusted Traders Consumer
, work completed
Recommended
Quality Water System
Customer Service
Quality
Value
I have used Aquatec for the last seven years and find the engineers to be competent and knowledgeable, They always arrive on or before time and are polite and friendly workers. My last service the weather was very wet and cold but he got on with the service in the wet without a moan and completely checked out all the systems in the house. I have no reservations in recommending Aquatec to anyone who wishes to have a limescale-free water system. John, Fleet. 11-12-17
Cadwallader
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Mike was efficient, helpful, friendly, and professional.
Peter, Avon
, work completed
Recommended
Fantastic Always
Customer Service
Quality
Value
Always helpful, thorough, tidy, professional, polite.
Which? Trusted Traders Consumer
, work completed
Recommended
Filter Change
Customer Service
Quality
Value
Fast, efficient, friendly, 2 engineers from Aquatec changed the filter on our water softener (reverse osmosis plant). They were generous with advice and thorough in their checking of plant dryness afterwards. Cost? At £178 for 30 minutes they must be v.expensive fitters!
Colin, Surrey
, work completed
Recommended
Very Pleasant, Prompt and Efficient
Customer Service
Quality
Value
Arrived on time. Were very friendly and polite. Did a good job.
Barbara, Surrey
, work completed
Recommended
Efficient and helpful
Customer Service
Quality
Value
The annual maintenance service was carried out efficiently and the operators helpfully loaded the new salt into the system for me. Aquatec is doing a god job.
John, Oxfordshire
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very pleasant tradesman.
Ian, Buckinghamshire
, work completed
Recommended
A Professional Job
Customer Service
Quality
Value
Turned up on time and planned what he was going to do. Completed the task and explained what he had done and the additional tasks he had to carry out. The job was completed on time and to budget.
Which? Trusted Traders Consumer
, work completed
Recommended
Very efficient, very good job
Customer Service
Quality
Value
Mike is a very cheerful man and very good at his job. An asset to your company.
Janet, Avon
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Very professional company from the demonstrator/salesman to the installer.
Derek, Wiltshire
, work completed
Recommended