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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent Job and very Thorough
Customer Service
Quality
Value
A great service to our water system. Nothing was too much trouble. Everything was explained in great detail. The service engineer worked outside in the freezing weather for over an hour!! Thank you.
Lynn, Avon
, work completed
Recommended
Nothing Too Much Trouble
Customer Service
Quality
Value
Solved a problem I didn't even know I had! Worked systematically through system until he found fault then replaced both worn and nearly worn parts to prevent problem reoccurring. Excellent service all round!
Janet, Oxfordshire
, work completed
Recommended
Efficient, friendly and professional
Customer Service
Quality
Value
Efficient, friendly and professional.
George, Surrey
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Fast efficient service. Helpful and checked everything. Would recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Used since 1998
Customer Service
Quality
Value
Used Aquatec since 1998 on water softener installation and serviced on a yearly basis and on call.
Ralph, Avon
, work completed
Recommended
Through job
Customer Service
Quality
Value
A thorough & professional job.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommended. I have no hesitation in recommending.
Marian, Wiltshire
, work completed
Recommended
Thanks for the service.
Customer Service
Quality
Value
Prompt, let me know about his delays. Thorough service.
James, Oxfordshire
, work completed
Recommended
Prompt, efficient, friendly
Customer Service
Quality
Value
This was the first annual service and it was carried out quickly and efficiently. Very pleased
Stewart, Somerset
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The tradesman was clean and tidy in his work and knowledgeable when asked a question.
Michael, Wiltshire
, work completed
Recommended
Reliable and helpful
Customer Service
Quality
Value
Arrived when expected, provided advice but not pushy. A lovely guy, the same one as last year.
Philippa, Wiltshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Never have a problem with tradesmen or office staff for annual service or call out of problems.
John, Wiltshire
, work completed
Recommended
A Very Good Job
Customer Service
Quality
Value
Very good job, explained everything that needed doing.
Marilyn, Wiltshire
, work completed
Recommended
Very Prompt and Professional
Customer Service
Quality
Value
Service and replacement of filter to our water treatment plant. Efficiently done with minimum disruption to us. Explained what he was doing and why, very professional.
Thomas, Surrey
, work completed
Recommended
Satisfied Customer For Six Years
Customer Service
Quality
Value
I bought my Aquatec system six years ago and have been completely satisfied with our improved water quality ever since. In my view, the improvement in drinking water, food cooked in water ( e.g. pastas) and of course shower/bath water is worth every penny. The annual service is always carried out professionally too.
Laura, Surrey
, work completed
Recommended
Expert and friendly.
Customer Service
Quality
Value
The fitter was knowledgeable, skilled and efficient, determined to get it right for us.
Roger, London
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Great demonstration and very quick turn around to work done. The fitter was very knowledgeable and worked well producing a neat job.
Ann, Oxfordshire
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Efficient and informative engineer and back office.
Roger, Gloucestershire
, work completed
Recommended
Annual filter change and service.
Customer Service
Quality
Value
As always, they arrived promptly and were very efficient and polite. We are happy with our purifier. Yes, it is a bit pricey, but we love the difference in our water quality.
Rebecca, Avon
, work completed
Recommended
Efficient and Informative Job
Customer Service
Quality
Value
A very efficient and informative service. The engineer explained his every move and the full process of the service. He gave good advice and included the use of my other white goods. His suggestion of taking out a monthly standing order was very useful.
Roy B, Bristol
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Arrived on time, made sure system worked correctly, fitted new parts, made no mess.
Matthew, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant job, Best service I've had!
Sheila, Gloucestershire
, work completed
Recommended
Efficient and friendly service
Customer Service
Quality
Value
Extra work was required which was fairly priced. Engineer was friendly and helpful. Standard service price is high.
Jonathan, Gloucestershire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional service
Richard, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Water filter/softener systems tested and services all aspects were fully explained. Engineer arrived at the time arranged and completed the job in a timely manner. Very happy with an efficient service.
Paul, Berkshire
, work completed
Recommended