Endorsed by Which?

The Pure Water People

4.8

1818 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1818 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Brilliant job, prompt, friendly, helpful, would recommend
Customer Service
Quality
Value
Really pleased with prompt work. Very friendly and helpful.
Lynne, Hertfordshire Posted on 18/12/2017 , work completed 18/12/2017
Competent, efficient & friendly
Customer Service
Quality
Value
What more needs to be said? The technician was punctual, efficient, tidy and friendly. This was not his first visit to us & hopefully not the last.
Eric, Wiltshire Posted on 18/12/2017 , work completed 18/12/2017
Water Softener Maintenance
Customer Service
Quality
Value
Very satisfied, tradesman was punctual and efficient, he explained everything clearly.
David, Hampshire Posted on 18/12/2017 , work completed 18/12/2017
Thorough efficient service
Customer Service
Quality
Value
We were most impressed. The engineer was very thorough. We have no hesitation in recommending Aquatec and have been happy customers for five years.
Gaynor, Hampshire Posted on 18/12/2017 , work completed 18/12/2017
My review
Customer Service
Quality
Value
Satisfactory.
Joy, Berkshire Posted on 15/12/2017 , work completed 15/12/2017
Prompt and Professional
Customer Service
Quality
Value
Informative about our options. Thorough in performance.
Terence, Hampshire Posted on 15/12/2017 , work completed 15/12/2017
Professional
Customer Service
Quality
Value
Your Aquatec engineer was courteous and thorough and we have no complaints.
A, Wiltshire Posted on 12/12/2017 , work completed 12/12/2017
Great job.
Customer Service
Quality
Value
Arrived earlier than expected and was on a call. Tested everything and filled up salt. Told me what to do with running the drinking water tap after two hours.
Which? Trusted Traders Consumer Posted on 12/12/2017 , work completed 12/12/2017
Thorough and professional.
Customer Service
Quality
Value
The engineer arrived at the appointed time and conducted all necessary tests and equipment replacements (filters) as required. He explained the reasons for minor changes to the settings and left everything tidy.
Jeffrey, Surrey Posted on 12/12/2017 , work completed 12/12/2017
Quality Water System
Customer Service
Quality
Value
I have used Aquatec for the last seven years and find the engineers to be competent and knowledgeable, They always arrive on or before time and are polite and friendly workers. My last service the weather was very wet and cold but he got on with the service in the wet without a moan and completely checked out all the systems in the house. I have no reservations in recommending Aquatec to anyone who wishes to have a limescale-free water system. John, Fleet. 11-12-17
Cadwallader Posted on 11/12/2017 , work completed 11/12/2017
Brilliant job
Customer Service
Quality
Value
Mike was efficient, helpful, friendly, and professional.
Peter, Avon Posted on 11/12/2017 , work completed 11/12/2017
Fantastic Always
Customer Service
Quality
Value
Always helpful, thorough, tidy, professional, polite.
Which? Trusted Traders Consumer Posted on 08/12/2017 , work completed 08/12/2017
Very Pleasant, Prompt and Efficient
Customer Service
Quality
Value
Arrived on time. Were very friendly and polite. Did a good job.
Barbara, Surrey Posted on 08/12/2017 , work completed 08/12/2017
Filter Change
Customer Service
Quality
Value
Fast, efficient, friendly, 2 engineers from Aquatec changed the filter on our water softener (reverse osmosis plant). They were generous with advice and thorough in their checking of plant dryness afterwards. Cost? At £178 for 30 minutes they must be v.expensive fitters!
Colin, Surrey Posted on 08/12/2017 , work completed 08/12/2017
Efficient and helpful
Customer Service
Quality
Value
The annual maintenance service was carried out efficiently and the operators helpfully loaded the new salt into the system for me. Aquatec is doing a god job.
John, Oxfordshire Posted on 07/12/2017 , work completed 07/12/2017
Prompt and professional.
Customer Service
Quality
Value
Very pleasant tradesman.
Ian, Buckinghamshire Posted on 07/12/2017 , work completed 07/12/2017
A Professional Job
Customer Service
Quality
Value
Turned up on time and planned what he was going to do. Completed the task and explained what he had done and the additional tasks he had to carry out. The job was completed on time and to budget.
Which? Trusted Traders Consumer Posted on 06/12/2017 , work completed 06/12/2017
Very efficient, very good job
Customer Service
Quality
Value
Mike is a very cheerful man and very good at his job. An asset to your company.
Janet, Avon Posted on 05/12/2017 , work completed 05/12/2017
Excellent work
Customer Service
Quality
Value
Very professional company from the demonstrator/salesman to the installer.
Derek, Wiltshire Posted on 30/11/2017 , work completed 30/11/2017
Excellent Job and very Thorough
Customer Service
Quality
Value
A great service to our water system. Nothing was too much trouble. Everything was explained in great detail. The service engineer worked outside in the freezing weather for over an hour!! Thank you.
Lynn, Avon Posted on 29/11/2017 , work completed 29/11/2017
Efficient, friendly and professional
Customer Service
Quality
Value
Efficient, friendly and professional.
George, Surrey Posted on 27/11/2017 , work completed 27/11/2017
Prompt & professional
Customer Service
Quality
Value
Fast efficient service. Helpful and checked everything. Would recommend.
Which? Trusted Traders Consumer Posted on 27/11/2017 , work completed 27/11/2017
Nothing Too Much Trouble
Customer Service
Quality
Value
Solved a problem I didn't even know I had! Worked systematically through system until he found fault then replaced both worn and nearly worn parts to prevent problem reoccurring. Excellent service all round!
Janet, Oxfordshire Posted on 27/11/2017 , work completed 27/11/2017
Used since 1998
Customer Service
Quality
Value
Used Aquatec since 1998 on water softener installation and serviced on a yearly basis and on call.
Ralph, Avon Posted on 24/11/2017 , work completed 24/11/2017
Through job
Customer Service
Quality
Value
A thorough & professional job.
Which? Trusted Traders Consumer Posted on 22/11/2017 , work completed 22/11/2017