Endorsed by Which?

The Pure Water People

4.8

1818 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1818 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My review
Customer Service
Quality
Value
Prompt & professional
Keith, Surrey Posted on 15/08/2017 , work completed 15/08/2017
My review
Customer Service
Quality
Value
Brilliant job
Royston John, Somerset Posted on 04/08/2017 , work completed 04/08/2017
Prompt & professional.
Customer Service
Quality
Value
Efficient service and left everything neat & tidy.
D, Wiltshire Posted on 02/08/2017 , work completed 02/08/2017
Excellent.
Customer Service
Quality
Value
Wonderful after-sales service.
Julian, Wiltshire Posted on 02/08/2017 , work completed 02/08/2017
Efficient as always
Customer Service
Quality
Value
We have used Aquatec for the last 10 years and have always been very satisfied.
Which? Trusted Traders Consumer Posted on 28/07/2017 , work completed 28/07/2017
Prompt and superb
Customer Service
Quality
Value
Excellent work, went above and beyond to give me good service.
Derek, Wiltshire Posted on 28/07/2017 , work completed 28/07/2017
Prompt & professional
Customer Service
Quality
Value
This engineer was very efficient & carried out the service to our satisfaction. He was very helpful.
N, Avon Posted on 25/07/2017 , work completed 25/07/2017
Very pleased
Customer Service
Quality
Value
We haver been very pleased with this company in all aspects of the business. Customer service was polite and kept us well informed. The product installation was carried out professionally and efficiently. Overall we are very pleased.
James, Oxfordshire Posted on 17/07/2017 , work completed 17/07/2017
All satisfactory.
Customer Service
Quality
Value
Very helpful, pleasant, polite.
Ian, Middlesex Posted on 14/07/2017 , work completed 14/07/2017
Brilliant job
Customer Service
Quality
Value
Prompt arrival. Speedy service.
Paul, Middlesex Posted on 14/07/2017 , work completed 14/07/2017
Prompt and Efficient
Customer Service
Quality
Value
Arrived on time completed the work then advised me of what had been done. Said to check the installation to ensure no leaks but if there were to contact the office. Also advised me of how to reduce risk of a fault by undertaking some simple housekeeping.
Anthony, Middlesex Posted on 14/07/2017 , work completed 14/07/2017
Professional company
Customer Service
Quality
Value
Yearly maintenance of system. Engineer excellent.
Carol, Buckinghamshire Posted on 12/07/2017 , work completed 12/07/2017
Professional & knowledgeable
Customer Service
Quality
Value
Easy & polite to deal with from appointment to work done. Flexible approach. Not pushy.
Paul, Wiltshire Posted on 06/07/2017 , work completed 06/07/2017
Excellent workmanship
Customer Service
Quality
Value
The Aquatec engineer arrived on time and carried out the refit of our system in a very professional manner. He resolved problems quickly and explained very clearly the changes he had incorporated. A very tidy and diligent tradesman.
Clive, Avon Posted on 05/07/2017 , work completed 05/07/2017
First class
Customer Service
Quality
Value
I have no hesitation in recommending Aquatec. It is difficult to rate "value" as we need a period of time to judge the claimed savings.
Douglas, Berkshire Posted on 05/07/2017 , work completed 05/07/2017
Tidy, efficient & effective
Customer Service
Quality
Value
Aquatec are a good company they provide a professional service. The engineer who called was first class.
Edward, Wiltshire Posted on 28/06/2017 , work completed 28/06/2017
Excellent, very informative
Customer Service
Quality
Value
Arrived at the time agreed. Was very good explaining what he was doing and did a good job. Most amiable.
Marlene, Avon Posted on 28/06/2017 , work completed 28/06/2017
Fantastic company.
Customer Service
Quality
Value
Aquatec are a fantastic company. Staff are all friendly and helpful.
Zoe, Wiltshire Posted on 28/06/2017 , work completed 28/06/2017
Good job as usual
Customer Service
Quality
Value
Always quick & efficient once get here, but very expensive. This time missed appointment - office error but have had it for 5 days.
F, Avon Posted on 28/06/2017 , work completed 28/06/2017
Good job, professionally done (as far as we can tell).
Customer Service
Quality
Value
Lewis arrived just about within the agreed timeframe, and worked in a way which seemed to us efficient and conscientious. He was friendly and happy to answer questions. We assume, and guess, that he did everything right. Time will tell, of course.
Robert, Surrey Posted on 27/06/2017 , work completed 27/06/2017
Very efficient
Customer Service
Quality
Value
Carrying out service of water system, efficiently and thoroughly able to advice future care.
Jennifer, Middlesex Posted on 27/06/2017 , work completed 27/06/2017
Very friendly & efficient
Customer Service
Quality
Value
Have employed this trader for several years now and always find them very helpful and effective. Charges relatively high, but worthwhile for service received.
Christopher, Surrey Posted on 23/06/2017 , work completed 23/06/2017
Polite Professional.
Customer Service
Quality
Value
Quick, efficient, helpful, polite.
Tessa, Buckinghamshire Posted on 22/06/2017 , work completed 22/06/2017
New to us!
Customer Service
Quality
Value
We were new to this company having inherited the system when moving home. They came out, when said, explained the system in detail and were extremely professional. An hour was spent giving information advice & servicing the system.
Keith, Warwickshire Posted on 22/06/2017 , work completed 22/06/2017
Was thorough
Customer Service
Quality
Value
Worker was thorough, helpful, and on time. Job well done.
Anthony, Buckinghamshire Posted on 15/06/2017 , work completed 15/06/2017