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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1827 reviews
Recommended
Recommended
by 100% of customers
Sort by
Customer service, as it should be.
Customer Service
Quality
Value
The whole customer experience with Aquatec was excellent from start to finish. The entire team have been incredibly courteous and helpful. The installation needed two visits from Mike. Mike is a very personable guy, and has to turn his hand to a variety of skills to match the challenges of each individual, yet nothing phased him. It's been a real pleasure to have had Mike on site. Thank you so much!
James, Surrey
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Efficient installation. Product working as promised.
David, Berkshire
, work completed
Recommended
Efficient and Friendly
Customer Service
Quality
Value
Aquatec have provided excellent service for our water softener unit for the last 22 years.
Philip, Wiltshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
On time, very pleasant and explained everything & very professional.
Dorothy, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very satisfactory.
Keith, Gloucestershire
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
The engineer turned up on time. He was very pleasant and just got on and sorted the problem out. He explained what was wrong. Would recommend this firm to anybody as they have always done a good job, that is from the person taking the call to the engineer fixing the problem. Fast and efficient service by all concerned.
Sandra, Wiltshire
, work completed
Recommended
Professional and polite
Customer Service
Quality
Value
Prompt and took time to explain what he was doing. Left the place as he found - tidy.
Brian, Berkshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I have been a customer for 10 years and I am very pleased with the water softener and the water purifier.
Helen, Avon
, work completed
Recommended
Five stars job.
Customer Service
Quality
Value
The young man was very polite, efficient, and clear with information. Did an excellent job.
Ana, Wiltshire
, work completed
Recommended
Competent, polite not pushy
Customer Service
Quality
Value
The rep was polite helpful and knowledgeable
Eva, Wiltshire
, work completed
Recommended
Yearly maintenance great engineer!
Customer Service
Quality
Value
We booked a full maintenance with Liam and got the best servicing and maintenance. He explained everything in detail, answered all our questions with patience and ensured we were happy with everything at each step. Very friendly polite and helpful and highly recommend this engineer to anyone who is getting their servicing or maintenance for their Aquatec system. We will only choose him for our servicing in the future.
kingfisher
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
The installation was carried out with care and consideration, very professional. The engineer was helpful and most informative throughout his job.
Josie, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt & professional
Keith, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Brilliant job
Royston John, Somerset
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Wonderful after-sales service.
Julian, Wiltshire
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Efficient service and left everything neat & tidy.
D, Wiltshire
, work completed
Recommended
Efficient as always
Customer Service
Quality
Value
We have used Aquatec for the last 10 years and have always been very satisfied.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and superb
Customer Service
Quality
Value
Excellent work, went above and beyond to give me good service.
Derek, Wiltshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
This engineer was very efficient & carried out the service to our satisfaction. He was very helpful.
N, Avon
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
We haver been very pleased with this company in all aspects of the business. Customer service was polite and kept us well informed. The product installation was carried out professionally and efficiently. Overall we are very pleased.
James, Oxfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Prompt arrival. Speedy service.
Paul, Middlesex
, work completed
Recommended
All satisfactory.
Customer Service
Quality
Value
Very helpful, pleasant, polite.
Ian, Middlesex
, work completed
Recommended
Prompt and Efficient
Customer Service
Quality
Value
Arrived on time completed the work then advised me of what had been done. Said to check the installation to ensure no leaks but if there were to contact the office. Also advised me of how to reduce risk of a fault by undertaking some simple housekeeping.
Anthony, Middlesex
, work completed
Recommended
Professional company
Customer Service
Quality
Value
Yearly maintenance of system. Engineer excellent.
Carol, Buckinghamshire
, work completed
Recommended
Professional & knowledgeable
Customer Service
Quality
Value
Easy & polite to deal with from appointment to work done. Flexible approach. Not pushy.
Paul, Wiltshire
, work completed
Recommended