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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good job, professionally done (as far as we can tell).
Customer Service
Quality
Value
Lewis arrived just about within the agreed timeframe, and worked in a way which seemed to us efficient and conscientious. He was friendly and happy to answer questions. We assume, and guess, that he did everything right. Time will tell, of course.
Robert, Surrey
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
Carrying out service of water system, efficiently and thoroughly able to advice future care.
Jennifer, Middlesex
, work completed
Recommended
Very friendly & efficient
Customer Service
Quality
Value
Have employed this trader for several years now and always find them very helpful and effective. Charges relatively high, but worthwhile for service received.
Christopher, Surrey
, work completed
Recommended
New to us!
Customer Service
Quality
Value
We were new to this company having inherited the system when moving home. They came out, when said, explained the system in detail and were extremely professional. An hour was spent giving information advice & servicing the system.
Keith, Warwickshire
, work completed
Recommended
Polite Professional.
Customer Service
Quality
Value
Quick, efficient, helpful, polite.
Tessa, Buckinghamshire
, work completed
Recommended
Was thorough
Customer Service
Quality
Value
Worker was thorough, helpful, and on time. Job well done.
Anthony, Buckinghamshire
, work completed
Recommended
Efficient, friendly and thorough.
Customer Service
Quality
Value
Our engineer was friendly and enthusiastic. He explained what he was doing at each stage to check that we were happy with the decisions. The installation was completed in a quick, but efficient way. Clearly knowledgeable about the system, explained clearly for us once installed. Would recommend to others.
Kate, Oxfordshire
, work completed
Recommended
Courteous throughout
Customer Service
Quality
Value
Annual service of the water softening system was conducted on time and professionally. Operator was courteous throughout.
M, Avon
, work completed
Recommended
Reliable and supportive
Customer Service
Quality
Value
Friendly helpful engineer to service our water softener. Offered additional suggestions to help us economise. We are very pleased with our Aquatec product and their reliable supportive service. We would recommend them to anyone seeking to purchase a water softener.
Rod, Oxfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Punctual, polite & friendly, Mr Hayes explained the service he was to perform & why it was necessary, so I knew exactly how things were going to be afterwards.
Patricia, Avon
, work completed
Recommended
Professional.
Customer Service
Quality
Value
I have been a customer for some years, and from installation to service found them friendly and totally professional. Any concerns are dealt with promptly and thoroughly.
Alfred, Wiltshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
We would highly recommend this trader. Very professional job and can not imagine anybody else to do it better. Very helpful and friendly guys. Thank you.
Marian, Oxfordshire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Jeb started & finished promptly. Very courteous and helpful.
Brian, Oxfordshire
, work completed
Recommended
Good
Customer Service
Quality
Value
Efficient & professional and explained in terms I could understand.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient & courteous
Customer Service
Quality
Value
Reliable, friendly firm both in contact with office and workmen. Annual servicing always efficient and visits on time.
Anne, Buckinghamshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
Arrived on time, explained what work was to be carried out. Completed work as planned, but had to resolve a couple of issues. Explained system in detail. Would recommend this company, good product, good service.
Brian, Hertfordshire
, work completed
Recommended
Very efficient and polite
Customer Service
Quality
Value
We were told by Aquatec that the engineer would arrive between 12-2pm. When he did not arrive we rang Aquatec and they said he was booked from 12-4pm. He arrived at 3.30pm. Once the engineer arrived he was very efficient and polite.
Robert, Oxfordshire
, work completed
Recommended
Brilliant and very clean and tidy.
Customer Service
Quality
Value
Very nice person, and on time.
Caroline, Oxfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Punctual & very efficient.
Ron, Avon
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived within scheduled time bracket quoted. Personal introduction. Engaged conversation including asking any problems, performance of system. Efficient use of time whilst working. Altered settings without prompt, reacting to earlier comments on performance. Service completed and operational in short order. Tidied up, cleaned, returned to start state.
Terry, Somerset
, work completed
Recommended
Good and fast job
Customer Service
Quality
Value
The yearly service was carried out quickly and efficiently. Explained what they did and how to maintain the system.
Tom, Middlesex
, work completed
Recommended
Professional
Customer Service
Quality
Value
You have mostly been very good. I was left with two leaks in 2016, visit otherwise very good.
Nigel, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Punctual, friendly, efficient, helpful.
Kathleen, Berkshire
, work completed
Recommended
Aquatec Servicing
Customer Service
Quality
Value
Very professional engineer who explains everything he was doing and why. very efficient and clean. Service team are always friendly and polite. Recommended.
Michael, Hampshire
, work completed
Recommended
Helpful
Customer Service
Quality
Value
Helpful and quick. Thanks
Hardworking Mum
, work completed
Recommended