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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1827 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant job
Customer Service
Quality
Value
Salesman came round on Monday 5/12/16 and was very professional, friendly and informative. He wasn't 'pushy' and we didn't feel pressured. We were surprised the system could be fitted that week - indeed the installer came and fitted it on Wednesday 7/12/16! What a professional and speedy service! First rate for customer service and workmanship. Definitely recommend them. Delighted with the system.
Peter, Wiltshire
, work completed
Recommended
Efficient and professional.
Customer Service
Quality
Value
Very good work from an engineer who knew what he was doing, and did it in a friendly and efficient manner.
Anthony, Avon
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
Have used this company on several occasions. Always found them most efficient and professional. Employees always helpful & polite.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service and skills.
Customer Service
Quality
Value
Mike was quick, tidy and sensitive to the practical and aesthetic challenges our kitchen presented. He dealt with a number of unexpected irregularities in the plumbing and located a near-perfect match to our arching main tap from old stock of drinking water taps. He explained things clearly, and made a few improvements to under-sink pipe work. Unreserved recommendation!
Janet, Middlesex
, work completed
Recommended
A job well done
Customer Service
Quality
Value
The service and maintenance work was carried out efficiently.
Which? Trusted Traders Consumer
, work completed
Recommended
Super job
Customer Service
Quality
Value
Mike Hagues is always a most efficient, cheerful and effective worker for Aquatec!
Which? Trusted Traders Consumer
, work completed
Recommended
Helpful and competent
Customer Service
Quality
Value
On time. Efficient, helpful and good customer relations.
Diana, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Great job
David, Buckinghamshire
, work completed
Recommended
Helpful and professional.
Customer Service
Quality
Value
Aquatec service engineers are always cheerful, polite and knowledgeable. They explain what they are doing and how to look after the system to get the best water quality. I have been using their service for 17 years and would recommend them to others.
Jean, Berkshire
, work completed
Recommended
Prompt, reliable service.
Customer Service
Quality
Value
Attending within the specified time. Respectful engineer who did the work quickly and quietly but explained things to me. I have a budget plan for service and always find the engineers reliable and the office helpful.
Susan, Oxfordshire
, work completed
Recommended
Fantastic job.
Customer Service
Quality
Value
Felt a bit bad, as although water was turned off at the stopcock, water was gushing for some reason, and engineer got a bit wet. But it was all rectified and job completed superbly.
Andrew, Wiltshire
, work completed
Recommended
Professional and friendly.
Customer Service
Quality
Value
I was very impressed with Will, the Aquatec service engineer, who remembered a previous visit, and was full of valuable advice.
Nick, Oxfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent job.
Ian, Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
A prompt and professional job. Courteously carried out.
William, Avon
, work completed
Recommended
Always polite and efficient, good job
Customer Service
Quality
Value
This is the 4th service I have had and every time Luke has had to come and correct the other engineers work. Will not have anyone else now. This is the first time I have not had to call them back.
Hilary, Surrey
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Mike was the original chap who installed our system. We are extremely pleased with it. Very good service. Sorry, excellent.
Christine, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Have always found Aquatech service personnel polite and professional. They arrived on time and did an excellent job.
Joanne, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt & Professional
James, Wiltshire
, work completed
Recommended
Maintenance of water system.
Customer Service
Quality
Value
Job done very quickly and very well done.
Graham, Gloucestershire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Polite & helpful engineer. Fully explained work and remedial work carried out.
P, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Good service
David, Hampshire
, work completed
Recommended
Highly professional, respectful
Customer Service
Quality
Value
Installation engineer very professional & organised, respectful of customers wishes/requirements! Clean & tidy. Initial consultation also undertaken by company representative was professional & detailed & at no time were we pressured into making a decision. Our wishes/concerns embraced.
Sheila, Bedfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Good work.
Robert, Surrey
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Will was a cheerful and articulate engineer who performed our first service quietly and quickly. Very polite as well.
James, Avon
, work completed
Recommended
Helpful, prompt and professional
Customer Service
Quality
Value
Both sales and service people, helpful, polite and prompt. A pleasure to deal with.
Jennifer, Avon
, work completed
Recommended