/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
Prompt and professional
Peter, Berkshire
, work completed
Recommended
Good first service
Customer Service
Quality
Value
The first annual service carried out in the same manner as the installation - proficiently and professionally.
David, Bedfordshire
, work completed
Recommended
Prompt, polite & professional
Customer Service
Quality
Value
Mike was very polite & explained what needed to be done clearly & patiently. He did a very professional & tidy job. Very pleased.
Sandra, Surrey
, work completed
Recommended
Good
Customer Service
Quality
Value
On time per pre-appointment polite and helpfully described the job and implication for us. Did a thorough job.
Paul, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very prompt and professional.
Kate, Surrey
, work completed
Recommended
Great job
Customer Service
Quality
Value
On time. Efficient. All "bits" available. Polite & professional.
William, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional, courteous & knowledgeable
Ghislawe, Somerset
, work completed
Recommended
Lovely People
Customer Service
Quality
Value
The Team are welcoming and provide fantastic customer service. The guys are an asset to your company
Tessa, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very efficient and tidy job well done
Henry, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very professional service from initial call to completed job.
Angela, Oxfordshire
, work completed
Recommended
Solid company
Customer Service
Quality
Value
We now have six years experience with Aquatec. Customer service staff always polite and keen to accommodate with service appointment dates. Engineers are friendly, reliable and provide a professional service. Good clear explanation of work being undertaken and ready advice on how to maximize utilisation of the system.
Fred, Oxfordshire
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
I have no hesitation in recommending this company for a very efficient soft water system
David, Surrey
, work completed
Recommended
Very good
Customer Service
Quality
Value
Will was very knowledgeable about the system and gave us some good tips to get the best from it.
Stuart, Avon
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Would recommend this service. Good quality, attention to detail. Engineer (Wil) did a 1st class job.
James Dennis, Avon
, work completed
Recommended
Prompt 1 Professional
Customer Service
Quality
Value
I have always found the traders to be polite and did their job efficiently with no fuss. Always explaining what they are doing and listening to any concerns I might have.
Margaret, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt, professional and brilliant job
John, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Quick and efficient
David, Wiltshire
, work completed
Recommended
Punctual and efficient
Customer Service
Quality
Value
This trader was punctual, efficient and friendly and I would recommend him to anyone requiring good workmanship.
Frank, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
All ok = 10/10
John, Northamptonshire
, work completed
Recommended
Another excellent service
Customer Service
Quality
Value
A very professional, efficient service, conducted by Wil who was also able to give us very helpful advice about our system. He was knowledgeable and pleasant in manner.
John, Avon
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
Ian arrived within the agreed time slot and carried out the service of the water softener in a professional manner. As I am new to water softening he gave an explanation of how everything worked. Even my dog liked him.
John, Buckinghamshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
We had an engineer called Joe Pester in to install our water system. He was very professional, very friendly, he did an excellent job, he left no mess at all and took all excess packaging away, and before he left he explained how everything worked.
Maureen, Hertfordshire
, work completed
Recommended
Excellent as usual
Customer Service
Quality
Value
Aquatec installed our water softener and filtration plant in 1998 and have maintained it ever since. When we moved here from Bristol they moved it for us and reinstalled it at this address. We have a maintenance contracted (funded monthly) with them which also covers spares, through some 'consumables' like carton fillers and reserve osmosis membranes cost extra. Basic fillers come as part of the package. We did have to upgrade our obsolete R.O unit when it failed and there was a charge for that.
Chris, Avon
, work completed
Recommended
Very prompt and professional job
Customer Service
Quality
Value
Engineer was Will. He was on time and did excellent job. He was polite and very professional. He explained what was required and what he had done. I would certainly recommend the firm to others. It is certainly a fast efficient service with a 1st class engineer.
Kenneth, Wiltshire
, work completed
Recommended
Prompt/professional.
Customer Service
Quality
Value
Prompt & professional.
Linda, Wiltshire
, work completed
Recommended