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The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent
Customer Service
Quality
Value
My home has benefitted from excellent water quality for over thirty years thanks to Aquatic. Their workmen, who over years have serviced and maintained the boiler, have always been efficient and helpful and friendly. I can highly recommend this company.
June, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived on time, friendly, efficient.
Geraldine, Avon
, work completed
Recommended
Prompt, professional and helpful
Customer Service
Quality
Value
A trader was with me within 4 days of making a phone call. He was very helpful and explained things simply and clearly.
Catriona, Somerset
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
26.04.16 So far so good, looking well, it's early days but it appears to be working as your fitter explained.
Michael, Somerset
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional.
David James, Somerset
, work completed
Recommended
Thorough and efficient
Customer Service
Quality
Value
An Aquatec engineer came to service my water softener and purifier. He was thorough and efficient. He explained what he was doing and answered my questions courteously.
Ian, Avon
, work completed
Recommended
Prompt, professional
Customer Service
Quality
Value
Friendly, clean and tidy work. Went out of way to do a good job.
Janet, Hampshire
, work completed
Recommended
Excellent but heavily over priced
Customer Service
Quality
Value
The service engineer was excellent. The charges were as follows:- filters £62.00 + VAT - OK. Maintenance charge £155.00 + VAT - 30 minutes only, disgraceful.
Charles, Warwickshire
, work completed
My Review
Customer Service
Quality
Value
Great work, clean and tidy. Very pleasant engineer. Thank you.
Maria, Middlesex
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Yearly service carried out well with full explanations.
, work completed
Recommended
Good job, well done.
Customer Service
Quality
Value
Very satisfied with the product and the service.
Michael, Hertfordshire
, work completed
Recommended
Professional and helpful
Customer Service
Quality
Value
Aquatec provided an excellent product presentation with no pressure to buy - we did have product installed and the engineer was extremely helpful and answered all queries during the day he was here. Overall a good experience with no hassle.
, work completed
Recommended
My Review
Customer Service
Quality
Value
Punctual, knowledgeable and helpful. Very competent and satisfactory service.
Tony, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Turned up on time, quick and efficient - clean job. Explained system requirements and operation. Very polite and friendly.
George, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
General service, well done
Jean, Buckinghamshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very helpful & cheerful.
Patricia, Avon
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
A friendly and efficient team.
Alan, Surrey
, work completed
Recommended
A good job.
Customer Service
Quality
Value
The engineer was very prompt, courteous and informative. He explained what he was doing and offered lots of advice as to how to get the best out of the system.
Kate, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Satisfactory
Richard, Avon
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
As above, and explained how the installation worked. Made a thorough check on all joints and repaired a very small leak.
John, Hampshire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Trader arrived on time, did job exactly as was agreed and took time to explain what's been done.
Eric, Avon
, work completed
Recommended
Prompt, efficient and tidy
Customer Service
Quality
Value
Answered all of my queries and questions about their system to my satisfaction. My only complaint is the cost of the service carried out given the time he was here at my home.
Denis, Avon
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Carried out very competent service. Clear advice on why an extra component was needed and why, cost, etc. Expensive components (filters) only drawback.
Frank, Hampshire
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
The engineer arrived at 8.50am for 9.00am and waited until 9.00am before ringing the bell. We talked about the softener system and took on board my queries and rectified the fault. Did the service while I got on with my work. It was nice to see that the engineer was the same person who has serviced my system for 16 years.
Bryan, Avon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Helpful and courteous fitter.
, work completed
Recommended